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Arizona Hearing May 2020

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Arizona Hearing Center May 2019

otologist during my childhood. I didn’t know the terms for the profession, but I knew I wanted to be

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Arizona Hearing Center - March 2020

Arizona Hearing Center - March 2020 2627 North Third Street, Ste. 100, Phoenix, AZ 85004 | 14418 Wes

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DRINK Let’s not forget the most important part of a good company picnic — the food! First, you need

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otologist. My grandfather was a bandleader, devoting his life to creating sounds for people to enjoy

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Arizona Hearing May 2020

2627 North Third Street, Ste. 100, Phoenix, AZ 85004 | 14418 West Meeker Blvd., Bldg B, Ste. 102, Sun City West, AZ 85375

MAY 2020

602-277-4327 | www.azhear.com

America Needs to ‘Listen Up!’

Why I Decided to Write a Book on Hearing

I’ve had a book stewing around in my head for years. In my work both as a clinician and consultant, I’ve been able to see the way we treat hearing loss in this country from all angles. At this point, I basically have a mental Rolodex of stories, facts, perspectives, and anything else you can think of relating to hearing loss. Over the past year or so, I’ve been shaping that knowledge into a book, “Listen Up! A Physician’s Guide to Effectively Treating Your Hearing Loss,” which is just about to be published. The book is aimed at patients, the people most in need of a fresh analysis of hearing loss and its treatment.

the numbers of patients I’d be able to help as a surgeon. If I have a 20-year career and do roughly 500 surgeries per year, that’s 10,000 people treated. That’s not a number to scoff at. As a clinician, being able to say I helped 10,000 people would be incredibly satisfying. However, that number doesn’t tell the whole story. For one, only about 2%–3% of patients who suffer from hearing loss require surgical intervention. These patients are already undergoing a radically different care experience than the bulk of the population. The vast majority of hearing loss sufferers will never step foot in an office like mine. Most of them buy their hearing aids from the same place they buy meat, trash bags, and toilet paper. I wasn’t reaching these people at all. Second, many of the patients I was treating weren’t getting the most out of their surgeries. There was no single incident that led me to this conclusion — more like death by a million paper cuts. Time and again, I’d perform a successful surgery on a patient. From my perspective, the mission had been accomplished. During their recovery, I’d say, “Your surgery went very well. You need to get a pair of well-fitted hearing aids, and you’ll be all set.” When I saw those patients at their follow-up appointments after their surgery, way too many of them didn’t have hearing aids. It wasn’t because

To receive a copy of “Listen Up!” text ListenUp! to 602-899-2260.

they lacked the diligence or willpower to find a solution for their hearing loss. I mean, they had gone so far as to have me perform an operation on their ear. Clearly, they wanted to get better. Many had tried multiple sets of hearing aids and did not pursue treatment. Fundamentally, my patients were not able to obtain satisfactory rehabilitation with hearing aids. The disparate system of care was holding them back. From that experience, I created my practice with the aim of reinventing the way we treat hearing loss. The book, in a sense, is a culmination of what I’ve been doing in my practice. I want to educate people about why the system for treating hearing loss has let them down, how we can build a better way, and how to get the most from

Honestly, I never envisioned myself as an author. When I became an ear surgeon, my primary goal

was to focus on operative

procedures. And at the outset of my career, that’s exactly what I did.

I never questioned the way the system worked, but rather tried to excel within it. The same way my dad, a physician, felt great about helping his patients, I felt great about helping mine. People came to me with a serious medical problem, and I helped resolve it. What more could a doctor ask for?

their treatment. I hope that you will share this newsletter with any patients who may benefit from this knowledge.

Eventually, I developed an inkling that I wasn’t doing enough. I thought about

1 www.azhear.com | 602-277-4327

Picture the distance between Oregon and Virginia on a U.S. map. Now, picture crossing that distance on a bicycle. Odds are you either can’t imagine it, or you conjured up a monthslong slog, but in 2016, ultra-endurance cyclist Lael Wilcox crossed that distance in just 18 days and 10 minutes — the second- fastest time in the history of the Trans Am Bike Race. As hard as it is to believe, the 4,200 mile stretch from Astoria, Oregon, to Yorktown, Virginia, is actually a racecourse. Every June, roughly 50–100 cyclists undertake the journey, pedaling through a total of 10 states. It’s an insane obstacle course of cars, mountains, and weather events that riders go through alone, without required checkpoints or designated rest periods. When Wilcox won the Trans Am in 2016, she became the first woman and the first American ever to do so. According to NPR, the victory came down to a combination of endurance and luck. In the final days of the race, she was in second place behind Steffan Streich when exhaustion sent him pedaling out of Bumpass, Virginia, in the wrong direction. When the two met on the road at 3 a.m., a panicked Streich turned around and sprinted neck and neck with Wilcox toward the finish. After a few miles, she pulled ahead and won. In response to those who said a woman could never win the Trans Am, Wilcox told NPR, “If you beat 'em, you beat 'em. That's what happens. And then everybody has to change the way they think." Perhaps the most impressive thing about Wilcox, even more than her 2016 win, is that she didn’t start cycling until she was 20 years old, when her boyfriend at the time gave her a bike. Since then, she’s competed all over the world, logging a total of 100,000 miles in 35 countries. When she’s isn’t racing, Wilcox encourages teenage girls to try cycling with scholarships and group events. In November 2019, she even starred in “I Just Want to Ride,” a 38-minute film following her quest to win the 2019 Tour Divide Race. To learn more about the film and what makes Wilcox tick, visit LaelWilcox.com. The Woman Who Raced 4,200 Miles in 18 Days and Won MEET CYCLING LEGEND LAEL WILCOX

DO SUCCESSFUL PEOPLE ENJOY A DIGITAL DETOX? 3 Entrepreneurs Share Their Secrets

Constant technology use can leave us feeling drained, so it’s good to do a digital detox by unplugging periodically. Digital detoxes have become very popular, but for most managers and business owners, cutting technology out of their lives isn’t just difficult — it can be irresponsible! You can’t throw your smartphone in the sea and expect to have a job next week. While completely quitting tech isn’t realistic, it is possible to enjoy the benefits of a digital detox while sticking to your responsibilities. Here’s how a few successful entrepreneurs manage this balancing act. Arianna Huffington puts her phone ‘to bed.’ HuffPost founder and Thrive Global CEO Arianna Huffington says the first part of her nightly routine is “escorting my phone out of the bedroom.” Huffington doesn’t allow digital devices in her bedroom and relies on an analog alarm clock. “Charging your phone away from your bed makes you more likely to wake up as fully charged as your phone,” she says. Erich Joiner has a hobby separate from his work. Running a content creation company that caters to big brands means Erich Joiner, founder and director at Tool of North America, is plugged in most of the time. To get away from the demands, he races cars on the weekend. During that time, Joiner puts his phone away in order to focus on the race. “While it takes a lot of focus, which can be strenuous, it also mentally cleanses, or 'digitally detoxes,' me during the weekend,” Joiner says. “By Monday, I can go into work with a clear mindset, ready to take on my week.”

Celia Francis tracks her online activity. Sometimes technology can help you cut down on

technology. Celia Francis, CEO of online marketplace Rated People, downloaded the app Moment to monitor how much time she spends on social media. This >Page 1 Page 2 Page 3 Page 4

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