AZCOMP Technologies - April 2020

AZCOMP Technologies - April 2020

855-455-5035 www.azcomp.com

APRIL 2020

Empowering Small Practices to Deliver the Best Care

A LETTER FROM AZCOMP TECHNOLOGIES HOW TO FIND COMFORT IN UNPRECEDENTED TIMES

We are facing unprecedented times right now. First and foremost, we want to thank those of you on the front lines who are helping stem the tide of COVID-19 infections that are threatening the lives of many in our country. We salute you for your courage and sacrifice. Meanwhile, one of the seemingly insurmountable challenges we all face is practicing social distancing while keeping our businesses and clients up and running. Some 95% of AZCOMP’s staff is now operating from home, leaving those who remain at the office with the ability to maintain proper social distance.

Here at AZCOMP, we hope you find comfort in our belief that we are strong enough as a company and as a country to weather this storm. We know your inboxes, social media feeds, and TVs are flooded with conflicting news reports — most are troubling, yet others share uplifting messages of hope. We want to be a part of the solution, so our question to you now is this: How can we help? I’d like to finish with an appeal for all of us, no matter what challenges lie ahead, to maintain our humanity. One of the most difficult aspects of all of this is the unknown. None of us knows when this crisis will abate or how much worse it may get before

it gets better. We don’t know the ramifications this will have on the economy in the long run. But I do know that no matter what may come, it will all be okay in the end. This will be a time that none of us will ever forget. Let it be a time we don’t look back on with regret. Rather, let it be a time we will sincerely treasure for the growth we all experienced and the love that we were shown and gave to others.

“We want to be a part of the solution, so our question to you now is this: How can we help?”

Let me emphasize: AZCOMP is 100% functional, and we are anxious to help our partners and practices be the same. We have the expertise and the manpower to help you. The government has given the health care industry the green light to care for patients remotely. We celebrate that flexibility but recognize it leaves most of you on the front lines feeling bewildered about how to do that. We know every office operates in its own distinct way. There are several options available that will allow you, with your unique circumstances, to find the solution you need.

–Lance &Marcee Foster

Published by The Newsletter Pro • www.TheNewsletterPro.com

855-455-5035 AZCOMP Technologies www.azcomp.com • 1

DON’T BE AN APRIL FOOL

Follow Basic Computer Security Practices

There’s never a bad time to refresh your computer security practices. If you think, “It’ll never happen to me,” then you’re exactly who hackers are looking to take advantage of. Avoid feeling like a fool this April by following these basic computer protections. Stay Updated You must stay up to date with all your software and hardware. Your program may have been the latest and greatest when you first purchased or installed it, but most software companies create new versions or updates quite often. They do so to update both the security and operations of their product. If you’re not installing their updates, you’re not letting them help you protect yourself. Just remember that the newer it is, the more built-in protection it will have. Beware of Phishing Many cybercriminals will let you do all the work for them by way of phishing, or sending spam messages that prompt you to either send sensitive information back to them or click a link that makes it easier COMMUNICATE WITH YOUR PATIENTS NOW! If there ever was a time to communicate with your patients, it is now. In these uncertain times of the coronavirus outbreak, patients look to medical professionals to be their source of information and advice. You can help your patients help themselves and their families. You can also send important information on when and how to contact your office. AutoRemind has a range of features to help you communicate with your patients, whether you are in the office or working remotely and are signed in to your Medisoft or Lytec software.

for them to access your information. Phishing can happen via email, phone, text, or social networking sites, so proceed with caution. Be suspicious of anything that looks fake or unusual or asks for too much information. Build Strong Passwords Using the same passwords for all your accounts is the easiest route to take, but it’s far from safe. You should have unique passwords for every single one of your accounts and make them as complex as possible. They should be long; use a mix of letters, characters, and numbers; and be changed every few months. Yes, it’s a lot of extra work, but password manipulation is one of the most common ways hackers access information, so it’s well worth doing. You should also be careful about what sites you visit and never leave your devices unattended. Stay vigilant with basic protocols, and you’ll put yourself a step ahead of those trying to cause harm. MEDISOFT, LYTEC, NEXTGEN, & APRIMA SUPPORT PLANS FOR HOSTING, BACKUP, AND MORE

Need Support? Call 480-497-7480 if you have a support contract. Don’t Have Support? Plans start at just $99/month. Call us at 855-455-5035 to get started with support, training, electronic claims, electronic health records (EHR), hosting, backup, and more. We have so many tools and services to help your business become more efficient, keep its network protected, and remain a thriving independent practice. We want to help your practice perform at the highest possible level by providing services that help you get the most out of your software. Be sure to check our website often at azcomp.com/events to learn about upcoming trainings and other events we host. DON’T FORGET TO UPGRADE YOUR SOFTWARE!

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