Durham University - Assistant Space Manager

Durham University - Assistant Space Manager

Inspiring the extraordinary

Assistant Space Manager Candidate Information Pack

Inspiring the extraordinary

Introduction

Thank you for your interest in the Assistant Space Manager role at Durham University.

We are seeking to recruit to the role of Assistant Space Manager. This role will support the Senior Space Manager with the management of the University’s space portfolio; identifying, analysing, optimising, recording and proposing solutions for residential, learning, teaching, research and support services space requirements across the University estate to support the wider University Strategy. If you enjoy a challenge and would like to play a key, influential and innovative role in creating inspiring environments to support our position as a world- class organisation we would be delighted to hear from you.

As one of the UK’s leading and world top 100 universities, Durham is also one of the most distinctive universities. It is a residential collegiate university with a welcoming community of more than 18,000 students and over 4,000 members of staff. Our academics and students are at the heart of our world-leading research and teaching capabilities, shaping the future with their ground-breaking work. Set within the historically rich City of Durham in the North East of England, which is home to a UNESCO World Heritage Site, this is an undeniably beautiful place in which to base your work and home life. The University has an incredibly diverse and historic estate in Durham City. It comprises over 320 buildings ranging in age from 1076 A.D. through to new, state of the art buildings. Durham Castle and the buildings around Palace Green are part of World Heritage Site, 3 properties are scheduled ancient monuments, 4 properties are listed Grade 1, 79 properties are listed Grade 2 and 60 properties are within the City’s conservation area. Approximately 17% of the University’s estate is over 150 years old. The Estates and Facilities Directorate is responsible for delivering the Estate Strategy and Masterplan that ensure that Durham has an academic and College estate that is fit for purpose, affordable and supports our world-class activities in line with our 2027 Strategy.

Best wishes,

David W Loudon MCIOB, CIWFM, MBA Director Estates and Facilities

Durham University

Durham is one of the world’s great universities and one of the most distinctive.

Consistently ranked in the top six in the UK and in the top 100 across the world, we produce world-leading and world-changing research across

all three of our Faculties, our education is challenging, enabling, research-led and

transformative and our wider student experience, delivered through our Colleges, Durham Students’ Union and Experience Durham, is among the best in the UK. Our goal is for Durham to be delivering world-leading and world-changing research across all academic departments and research institutes, an education that is challenging, difficult, enabling and transformative and a student experience to rival the best in the world. Our vision is to build on our existing success and move forward to secure our future, making significant changes where they are needed. We know that we have a strong offering but also that we can do more by further developing our partnership working. We are not complacent. Our University Strategy 2017-2027 sets ambitious targets for growth and development, to ensure that we remain at the cutting edge.

The Estate Strategy & Masterplan “Durham is a uniquely beautiful place and we are fortunate as a University community to work and live in many wonderful buildings. But we want to do better still. In order to deliver our University Strategy, we need a world-class estate. To achieve that we will need to make major investments, both in building new departmental space, teaching space, residential accommodation and student facilities, and in improving the condition of our existing estate.” Professor Tim Clark, Pro-Vice-Chancellor. The Estate Strategy and Masterplan In order to support our vision, and as part of our work on a long-term growth agenda, we have developed an Estates Strategy and Masterplan that is central to shaping how Durham University looks and feels in the future. It will ensure that we have an academic and College estate that is fit for purpose and affordable for the next 10 years and beyond. The Estate Masterplan identifies the potential capacity of the estate and presents possible development opportunities. It is a guide to how we could develop the estate over the long-term. It will protect Durham’s important heritage for generations to come; safeguard Durham’s position as a collegiate University at the heart of the national, regional and local economy; and create facilities to enhance the University’s reputation and support our vision to be world-leading in research, education and the wider student experience. The Masterplan seeks to build on and strengthen the relationship between City and University, by easing accommodation constraints, enhancing access and developing facilities for common use. We are committed to being closely engaged with local and regional stakeholders in the public, private and voluntary sectors, as well as local residents, thus fulfilling an important role within Durham, Stockton and the wider North East. Our goals We will: • Develop an academic estate that will allow the University to deliver world-class education, research and student experience; • Ensure the long-term availability of suitable residential accommodation; • Ensure the continuing renewal and maintenance of our estate; • Improve the environmental sustainability and ease of travel around our estate and city locations.

We are already doing well • Our Ustinov College postgraduate community moved to a new home at Sheraton Park, Durham City, in September 2017. • The £40 million Durham University Teaching and Learning Centre, including the Durham Centre for Academic Development, will open in September 2019, with a range of learning environments and technologies. • A £35 million upgrade to our Maiden Castle Sports and Well-being Park will be completed for September 2019, supporting our students to compete at the highest levels of UK university sport, increasing student participation in sport and allowing further community use of our world-class facilities. • A new £40 million home for our Mathematical Sciences and Computer Science departments will open in September 2020, allowing both departments to increase staff and student numbers. The facility will also host our first student enterprise and innovation hub. • A purpose-built new home for John Snow College and a new college will open at Mount Oswald in September 2020, with full College facilities and a total of 1,000 student beds. But there is So Much More to come By 2027, we will: • Deliver phase two of our Estate Masterplan, in- cluding a new home for Durham University Business School at Elvet Waterside and new developments for our Arts and Humanities Departments at Elvet Riverside. • Deliver a third phase of estate development at our Science Site to ensure that our laboratory-based science Departments have the facilities to match their international reputations. • Deliver repairs to existing buildings, both Collegiate and academic, such that 85% of our buildings are of a very high standard. • Establish and nurture four to six new Colleges.

The Estates and Facilities Directorate

The Estates and Facilities Directorate makes a positive and significant contribution to the University's shared vision by developing and maintaining the physical environment which contributes to the University's key aspiration of attracting high calibre staff and students to the University. We are a community of colleagues with a passion for excellence in everything we do; making a positive and significant contribution to the University, recognised by our stakeholders as delivering value for money services.

At the heart of our recruitment, we want to attract and secure the very best people to ensure the delivery of an estate that is both welcoming and safe for our students, staff and visitors. It is an exciting time to join the team, as the Directorate is currently in Phase One of a three-phase programme running until 2027, to deliver the Estate Strategy and Masterplan; supporting the University’s overarching strategy.

Assistant Space Manager

Job Title:

Assistant Space Manager

• acquisition and disposal of built environment related assets;

Department:

Estates and Facilities Estates Operations

• procuring and managing utilities and services;

Responsible to:

Senior Space Manager

• providing postal, delivery and security arrangements and advice to the University; and

Grade:

Grade 6

• the delivery of a wide-range of customer-facing services, including: contract management; estates and facilities relationships management; house- keeping and cleaning, business resilience, event management; reception helpdesk; university retail; business support; health and safety; and management information. The Assistant Space Manager will support the Senior Space Manager with the management of the University’s space portfolio; identifying, analysing, optimising, recording and proposing solutions for residential, learning, teaching, research and support services space requirements across the University estate to achieve the University’s objectives and support the wider-University Strategy.

Salary range:

£26,243-£32,236

Contract type:

Permanent

Working arrangements:

Full-time (35 hours) Five days out of seven, primarily Monday to Friday

The Department and Role Purpose

The Estates and Facilities Directorate provides a number of essential services to Durham University and is responsible for managing, maintaining and developing the infrastructure and building fabric of the various campuses, including: • maintaining and regularly reviewing a maintenance programme which takes account of short, medium and long term needs of all buildings and University grounds; • implementing the works identified and funded within the various maintenance programmes and operating a system for dealing with day-to day requirements, including the provision of an out-of- hours emergency service; • providing a professional, technical service to the University for the design, construction and procurement of new buildings and adaptation works to existing buildings;

• identifying and recording the use of space and advising on ways of increasing space utilisation;

• property and asset management;

The Role

Core responsibilities:

• Involved in the purchase and return of goods and services.

• Experienced space management practitioner, planning and co-ordinating projects and work streams with inter-related activities.

• Support the capture of space requirements from users and work with colleagues to translate these into recommendations for future service provision.

• Plan and organise own workload with or without involvement with project work streams.

• Specialist support with problem solving and query handling, in relation to space management and accommodation moves. • Reactive and proactive service provision with others to deliver an excellent stakeholder experience. • Relationship building, network participation internally and externally to build and update knowledge and skills.

• Engage with external peers and specialists to exchange knowledge and information.

• Interpret, and present space management and estates information and >Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14

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