Essentials Guide for Choosing Collaboration Solutions

The essential guide for choosing collaboration solutions

We know the various options and approaches available for enabling effective collaboration can seem complicated and confusing. You want simple, clear information in easy-to-understand language to help you make better informed decisions. Well now you have it. In this guide, we share our tried-and-true principles and tips so you can get started working your way today.

© 2021 Cisco and/or its affiliates. For Partner use only. All rights reserved.

Segra Hosted Voice with Webex

Essential Guide for Choosing Collaboration Solutions

Collaboration goes beyond just connecting people The workplace is truly anywhere you find yourself working. As workplaces are being reimagined and more people working remotely than ever before, your business needs collaboration technology that can be tailored to the way you want to work – in the office, in remote locations, or in a hybrid model.

Here are some important questions to ask yourself when considering collaboration solutions:

DOES IT HAVE EVERYTHING I NEED TO SUPPORT MY TEAMS? Effective collaboration tools empower your teams to connect anytime, anywhere, with features that fit naturally into and improve their workflow, without overwhelming them. The right set of tools makes it easier to meet the needs of a modern and productive workforce – along with the ever increasing demands of your customers. Hosted Voice with Webex delivers everything you need in one secure place to call, message, meet and get work done – no matter where you work from.

MEET High-definition video and voice meetings that include integrated scheduling, rich AI-powered transcriptions, noise-cancelling and more MESSAGE Message, file share, and one-click calling in always-on spaces with people inside and outside your organization CALL Built-in high-definition voice, video calling and meetings, with integrated devices and headsets

IS IT FLEXIBLE? Your solution should support any kind of communication – from a phone call to the largest meeting. It should work well for any role or function in your company. It should let you work with people inside and outside your company, seamlessly. And it should let you work within the tools you want to use. Give everyone intuitive technology with one-click simplicity. Expect easy integration with tools you already use, such as calendars, mobile operating systems and chat clients. 20% of an employee’s time is spent looking for information 1 Put an end to the frustration and productivity drain that comes from looking for information and switching between disparate applications. Look for solutions that integrate with your other tools and help minimize silos that take a toll on productivity and cost your business.

T I P Research says that 98% of future meetings 2 are expected to have at least one person attending remotely. You need to give just as much thought to the out-of-office experience as the in-office one.

© 2021 Cisco and/or its affiliates. For Partner use only. All rights reserved.

Segra Hosted Voice with Webex

Essential Guide for Choosing Collaboration Solutions

T I P Know where your hard-earned cash is going! Before you buy, take time to inventory the different file sharing, messaging and meeting tools in use across your business. Once you’ve chosen a platform, establish clear guidelines about its use to increase user adoption & productivity while reducing the cost of redundant services.

Hosted Voice with Webex has security built in, not bolted on. You automatically get end-to-end encryption, compliance, visibility and control you need to secure your devices, users and applications, all while delivering the best user experience.

IS IT SECURE?

IS IT AFFORDABLE?

Protect your business information, devices and users. Your risk expands with today’s hybrid work models - more work locations and connections, more devices, more communications, more content. You need the utmost security and privacy, without compromising simplicity and employee efficiency. 43% of all cyberattacks target small businesses 3 Your collaboration technology must be secure at every point, since the costs of a breach can be substantial. Demand solutions that provide multiple levels of security for tasks that range from scheduling meetings and authenticating participants to sharing documents. Expect solutions that keep your conversations confidential by verifying that meeting attendees are who they say they are.

Let’s face it, it’s easy to get lost in the weeds with all the choices out there. There are a lot of point solutions that can do the job, but the costs of multiple apps start to stack up quickly. A complete integrated collaboration suite with flexible subscription-based pricing is your best bet for a trustworthy solution with long-term ROI. You no longer need all the point solutions for each type of function; like meetings from one vendor, events from another, messaging or calling from another. With Hosted Voice with Webex you get one suite that meets all your collaboration needs at one low price, giving you more value for your money.

IS IT EASY TO SETUP AND USE?

Look for a secure cloud-based platform that’s easy to set-up and use, and delivers new functionality and security enhancements through automatic updates. Expect a straightforward managed onboarding of your customer account and obvious user-level settings to help your team get right to work with all the options of your collaboration solution: users, apps, and devices. Segra delivers Hosted Voice with Webex with super easy provisioning, self-service deployment and end- to-end troubleshooting, in case you need it. Get a single collaboration tool that enables calling, meetings, and messaging to help you make better and faster decisions that drive your success.

© 2021 Cisco and/or its affiliates. For Partner use only. All rights reserved.

Segra Hosted Voice with Webex

Essential Guide for Choosing Collaboration Solutions

A few final thoughts

NOTES:

If you’re like a lot of small business owners, you probably don’t want to spend all day thinking about collaboration. But you can’t ignore it either because the way people work has radically changed, and research 4 suggests that companies boasting collaborative cultures are five times more apt to perform at high levels. Trust Segra to provide your business with expertise for calling and collaboration solutions that are easy to set up, manage, and expand, with pricing models that make sense. We help you focus on what matters most – growing your business.

1 https://www.forbes.com/sites/ forbestechcouncil/2019/12/17/ reality-check-still-spending- more-time-gathering-instead-of- analyzing/?sh=57d3c0a728ff 2 https://www.cisco.com/c/en/us/ products/collaboration-endpoints/ workforce-survey-2020.html 3 https://www.verizon.com/business/ resources/reports/dbir/ 4 https://www.i4cp.com/productivity- blog/top-employers-are-5-5x-more-likely- to-reward-collaboration

For more details about Segra’s Hosted Voice with Webex solution, visit www.segra.com/business or call 833.GO.SEGRA.

© 2021 Cisco and/or its affiliates. For Partner use only. All rights reserved.