Fonterra Sustainability Report 2020

Fonterra Sustainability Report 2020

FONTERRA SUSTAINABILITY REPORT 2020

Working together, for tomorrow.

HOW WE’RE GOOD TOGETHER

Do what’s right We act with care, empathy and respect and we hold ourselves and others to high standards. Co-operative spirit We pitch in and work as one connected team to create goodness together. Challenge boundaries We are progressive, open-minded and always eager to uncover new ways of working to benefit everyone in our Co-op. Make it happen We deliver on our commitments and live all our values in everything we do.

WHY WE’RE GOOD TOGETHER

Our Co-operative, Empowering people To create goodness for generations. You, me, us together Tātou, tātou. Our Co-operative is our pride, our passion, the essence of who we all are as one.

Empowering people is how we help each other reach our full potential and that of our Co-op.

WHAT WE DO TO DELIVER ON GOOD TOGETHER

Our simple aim is to create greater value for our farmers, customers, consumers and communities through three simple goals – Healthy People, Healthy Environment, and Healthy Business. That’s why we’ll prioritise New Zealand milk, and do what we do best. Even in our fast-changing world, people everywhere still want high-quality dairy that’s good for them and the planet. We’ll keep driving innovation to develop the nutritional value of our milk, while focusing on our main growth areas: Core Dairy (cheese, butter, cream, milk), Foodservice, Paediatrics, Sports & Active, and Medical & Ageing. Our scale, our smarts, and our insights will power our approach to safety, quality and efficiency. And together we will continue to work towards being sustainable in everything we do from farm through to customer, which is good for everyone.

To create goodness for generations is the positive impact we make to lives here, and around the world, through our products and know-how. You, me, us together is our fundamental belief that we all matter – and through diversity of thought we’re good together. Tātou, tātou connects us all spiritually and emotionally with our unique Aotearoa New Zealand heritage. In Te Reo Māori, tātou means ‘our’, yours and mine, it means all of us together.

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CONTENTS

FONTERRA SUSTAINABILITY REPORT 2020

Contents EXECUTIVE SUMMARY

2 3 5 7 8 9

Message from Board Chair and CEO

Message from Sustainability Advisory Panel

Our context Our approach

How we create value

Our progress About Fonterra

10 11 13 16 18 21 23 26 30 31 33 35 41 48 52 54 55 57 59 63 66 68 70 70 72 73 78 80 82

Our stories

HEALTHY PEOPLE

Nutrition and health Food safety and quality

Health, safety and wellbeing

Employment rights

Human rights

Supporting communities

HEALTHY ENVIRONMENT

Land and water Climate change

Packaging and waste

Animal health and biosecurity

ABOUT THIS REPORT This report covers the activities of Fonterra Co-operative Group Limited and of joint ventures under Fonterra’s management control. It covers economic, social and environmental impacts for the year ending 31 July 2020 – ‘FY20’. This report sits alongside our 2020 Annual Report. In certain sections throughout the report, we have included >Page i Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16 Page 17 Page 18 Page 19 Page 20 Page 21 Page 22 Page 23 Page 24 Page 25 Page 26 Page 27 Page 28 Page 29 Page 30 Page 31 Page 32 Page 33 Page 34 Page 35 Page 36 Page 37 Page 38 Page 39 Page 40 Page 41 Page 42 Page 43 Page 44 Page 45 Page 46 Page 47 Page 48 Page 49 Page 50 Page 51 Page 52 Page 53 Page 54 Page 55 Page 56 Page 57 Page 58 Page 59 Page 60 Page 61 Page 62 Page 63 Page 64 Page 65 Page 66 Page 67 Page 68 Page 69 Page 70 Page 71 Page 72 Page 73 Page 74 Page 75 Page 76 Page 77 Page 78 Page 79 Page 80 Page 81 Page 82 Page 83

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