JUNE EDITITION - Digital

JUNE EDITITION - Digital

HOSPITALITY REVIEW The Official Journal of the Tasmanian Hospitality Association - June 2019

June 2019 www.tha.asn.au

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June 2019 www.tha.asn.au

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CONTENTS

FEATURES & ARTICLES

5 President's Cup Golf Day 14 Tasmanian Whisky Week 15 Hospitality Awareness Days for Schools 16-17 Employment Relations 20 Feature: Tabcorp 19 THAT Foundation - "Celebrity Golf Day" 24-25 The Paradox of Neglect 31 Tasmanian Police 34-35 Feature: Old Kempton Distillery

25/93 Salamanca Place, Hobart TAS 7000 PO BOX 191, Battery Point TAS 7004 Phone: 6220 7300 Email: [email protected] Web: www.tha.asn.au

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President's Report

On Tuesday 14th May we held our 7th annual THA President’s Cup golf tournament at Barnbougle Dunes at Bridport. With a number of interstate challengers missing from this year’s event due to prior commitments, we had a solid field of 21 teams to take on the course of Barnbougle Dunes in windy conditions in the quest to get their name on the coveted President’s Cup. With a motorised cart full of sponsor products, our THA Ambassador David Foster OAM along with his Barnbougle ‘driver’ headed off around the course to keep all the players fully hydrated during a long afternoon on the course. As well as David, it was great to have another of Tasmania’s great sportsmen join us on the day, that being cricketer James Faulkner. We also had the new CUB State Manager and former AFL player Sean Rusling take part in his first ‘official’ gig in Tassie. The slightly windy conditions seemed to bring everyone closer in scores this year and it made for a possible ‘long shot’ winner. At the completion of the round, players enjoyed a few drinks at the Barnbougle bar before sitting down to the ‘official dinner’ in the restaurant. As always, the food offering from the staff at Barnbougle was sensational. We once again thank our beverage partners who provided a range of amazing options for dinner (and after dinner). In what some described as a surprise result, the CUB team, led by Sean Rusling and Mark Weaver took out the title for the winning team. Congratulations to team CUB!!! A big thanks goes to the following teams who entered and made the day and night such an enjoyable occasion:

-TABCORP -TAS HOTEL AND CATERING SUPPLIES -TWE -SALTERS HIRE -WESTPAC -ALM -GALLAGHER (NORTH & SOUTH) -LION (TAS & VIC)

-BARNBOUGLE DUNES -CCA -ALCHEMY -CUSTOMS HOUSE HOTEL -SOUTHERN HUSKIES -CUB -WREST POINT -NETWORK GAMING -RHINOPLAY

-TOURISM TASMANIA -BLUE LINE LAUNDRY

The one thing for sure was everyone who attended the day and night had an enjoyable time and will be back in 2020 to enjoy one of our best days on the social calendar. A big ‘THANK YOU’ to the following people and companies for their assistance also: • Barnbougle staff • Our naming rights partner for the event – Treasury Wine Estates (TWE) • Thanks to our beverage partners CUB, LION, CCA and TWE • David Foster OAM – THA Ambassador • TABCORP • Federal Group • Wrest Point • Our interstate friends from LION who made the trip down from Victoria and NSW.

The 2020 event will be locked in for Lost Farm so please keep an eye out for details coming soon

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THA PRESIDENT'S CUP 2019

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BARNBOUGLE DUNES

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CEO's Report

We are extremely excited with our new podcast show that goes out every fortnight talking all things hospitality in Tasmania. As I write this article, episode 7 has just gone live on the podcast app and episode 8 is about to be finalised following our industry forum on the East Coast. After 6 episodes we had over 1,500 subscribers and listeners to our podcast which is an amazing start but we want to get more. Please look up “Hospitality in our Community” on your podcast app and click the button to subscribe. Once you do that, every episode will automatically load on to your phone and you can listen whenever and wherever you like. We would also love everyone to share and recommend people they know, to subscribe and listen. If it is to listen to what is happening in the industry or have a laugh with one of our guests, there is something on each episode for everyone. The episodes go for around an hour each and feature up-to-date industry information for you to be aware of as well as interviews with politicians, industry legends, industry owners, operators and other interesting people and topics. We travel the state each fortnight talking to people in different locations and areas so rest assured, we will be coming to your area at some point. If you wish to be involved in the podcast or believe you have some interesting information or stories to tell, please drop Nick Roney or I a message and let us know. Please subscribe and get on board the most exciting initiative we have come up with to inform and engage industry and stakeholders. We hope you enjoy listening.

On Monday the 5th August, we once again celebrate the very best in hospitality at the 2019 THA and Drysdale Awards for Excellence event at Wrest Point. This is our pinnacle event and our industry’s night of nights culminating in 500 plus people coming together to celebrate success, catch up with old friends, forge new connections and just have a great night. In 2017, we opened our awards up to the whole of industry so all Tasmanian hospitality venues could nominate regardless of whether they are a member of the THA or not. This was a positive move and being more inclusive meant that our winners could lay claim to being truly the best of the best in the state. This year, we have another big year of nominations spread across 35 categories and even though there can be only one winner in each category, it would be great to see all nominees there on the night. We will see industry legends being recognised for decades of service with the presentation of our perpetual awards and the formalities will end with the presentation of our Major Awards – those being Restaurant of the Year, Accommodation Venue of the Year and Hotel/Pub Tavern Venue of the Year both Regional and Metro. Aside from the formalities, you can also be sure of a laugh, a chance to mingle in the breakout area or to let loose on the dance floor if you so choose. So, with this in mind and to avoid missing out on the best night of the year, I encourage all venues to get in and purchase tickets or a table before July 22. If you cannot find your invitation, just call Leanne in our office on 6220 7300 who will help you with this. Hope to see you there.

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Hospitality Industry Forums The first round of hospitality industry forums kicked off on the 1st and 2nd of April with the west coast forum in Strahan, followed by the southern forum in Hobart on 29th and 30th April, the northern forum in Launceston on 6th and 7th May, and the East Coast forum in Orford on 28th and 29th May. The forums have been highly successful, with over 550 hospitality business and corporate partners attending the two day sessions to date. The North-West hospitality forum will be held in Devonport on 17th and 18th June and we are expecting another strong turn-out. The forums provide an important networking opportunity for hospitality businesses around Tasmania, corporate suppliers and industry representatives and the feedback has been very positive about the opportunities to further develop valuable and productive business relationships. The forums have also represented an opportunity to provide valuable information for hospitality businesses in each region, with speaker presentations and information sessions on managing mental health in the workplace, getting the most out of social media, compliance with industrial laws, programs such as the Great Customer Experience program, “Ask for Angela” and much more. The forums have also included the industryworkshops wherewe have invited a number of hospitality businesses and enterprises from across each region, and across the different sectors (accommodation, hotels and pubs, restaurants and cafes) to meet and discuss the many challenges and opportunities being faced by the hospitality industry in that region. The response has been tremendous and this will assist us in developing a hospitality industry development plan, with specific strategies and initiatives for each region, based on the priority issues identified at the workshops. We will be presenting the industry development plan at the next round of forums to be held in the second half of this year.

The speaker presentations and information sessions in the second round of forums will also draw from the feedback we have received to date, and the issues that hospitality businesses attending the forums have identified as priorities. These forums are free events supported with funding from the Tasmanian government and the generous support of our corporate partners and provide significant value for your business and your staff, and I encourage everyone to attend. Coward’s Punch As part of the 2018 Tasmanian State budget, the Tasmanian government allocated $200,000 to the Tasmanian Hospitality Association to develop and implement the Tasmanian Coward’s Punch initiative. This initiative provides an opportunity for our industry to play an active role in combating what is a scourge in our community, that is, those individuals that assault people otherwise having an enjoyable night out. The immediate and long term impacts of these acts can be devastating and it is important to get the message across that this is not acceptable behaviour in our community. While these assaults most often occur in the street, and are not generally associated with any particular venue, our industry does have an important role to play, along with the government, Tasmania Police and community representatives. To assist the THA in developing and delivering the program, a steeringcommitteehasbeenestablished includinga representative of the THA, Tasmania Police, a hospitality industry representative, and sporting and media personalities. The Coward’s Punch program will also work closely with Danny Green’s Stop the Coward’s Punch program, to ensure there is a consistency of messaging and to draw upon valuable resource material that has already been developed.

June 2019 www.tha.asn.au

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ARTICLE Nick Roney

With the regional forums now in full swing, it has given us an opportunity to listen to the concerns of the industry. It appears that everyone has different views that are relevant to their region. These concerns will help us to formulate regional plans to assist the hospitality industry. Next Step We will soon be scheduling a second round of regional forums and we look forward to building on the invaluable feedback we have received thus far. I had the privilege to play in this year’s President’s Cup which saw around 20 teams tee off at Barnbougle Dunes. It was a great opportunity to network with our corporate partners as well as enjoy an amazing experience at one of the greatest golf courses in Australia. A big thanks to all involved in putting this together as well as a special thank you for all who contributed to the $3000 raised for the THAT foundation. New Corporate Partners I would like to welcome four new corporate partners who have come on-board with the THA recently, They include Travel Studio, RACT Destinations, Zap Fitness and Australian Motor Vehicle Services (AMVS). The Travel Studio, has an exclusive offer for all THA members and corporate partners, which is a $100 travel voucher that they will provide to go towards your travel, when you book through them. Zap Fitness has a special offer for Zap Premium (also includes access to all other Zap locations) 15% off offer with a $0 Start up (normally $99). Zap Fitness clubs (not including Zap premium access) are also offering a 20% off offer and a $0 Start up (normally $99). See our website or the back of the magazine for contact details of our corporate partners. The THA podcast, ‘Hospitality in the Industry’, gives us an opportunity to spread the hospitality word far and wide. As the months go on this will become a powerful tool for the industry as we endeavour to get out to most areas of the state to interview owners, operators, managers, staff, locals and politicians. Please go to our website to get more information on this new initiative and please subscribe, share and listen. Be ready when I call for someone to come in to your venue to take some photos for us to use on Facebook and Instagram in our “Friday Photo Set”. When you see any of our photos of members venues, please like and share them with your contacts as it spreads the word on what great venues are out there. The THA Website is where you are able to go for any information you require about the THA. The site has been restructured recently by our good friends at Beetle Black which makes it more accessible for our members. It also contains relevant and up to date ER information. If you have misplaced your member login please call our office on 6220 7300. Please contact myself directly if you need assistance in any way regarding your membership on 0439 119 343.

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ARTICLE Stephen Long

THA Great Customer Experience program (GCE)

Are you one of the venues that have participated in the Great Customer Experience program and experienced a venue awareness session where your staff are challenged and educated about: • The importance of your brand and its impact on the brand of your locality, region and state • The impacts of social media on your reputation and profit • How the costs of your venue eat away at the cash you take • What a great customer experience should be in your venue, and what they may need to do to lift standards now • How they are supported and what they need to be aware of to support your customers and other staff members • The things they need assistance with that cant be provided without our program

How we can help! Skill sessions provided by experienced and passionate hospitality professionals. These are: • Non accredited • Delivered at your venue, when you want them and in a way that suits you • Are valued by the venues that experience them Let’s look at some performance information: Venues who have had awareness or skill sessions as at May 31st -125 Venues across all regions -Over 1,000 staff members -3,300 different elements of skills

Summary levels of skills as follows:

Our testimonials are excellent – these engagements would not happen if we did not provide them: -At the venue in every phase -Free to the venue -Tailored to the venue -Delivered by people who understand the venue and staff challenges

Check out how we are progressing with so much success even across the season, it’s a tribute to our contractors – we have tried several different delivery streams, including RTO’s and the terrific increase in engagement coincides with our move to employ only experienced hospitality people.

There will be more contractors employed after 30 June this year to give us more capacity to deliver to you! It’s working - want to be included? Stephen Long P: 0439 100 290 E: [email protected]

June 2019 www.tha.asn.au

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TASMANIAN WHISKY WEEK Emma Gilligan - Old Kempton Distillery

When is it? 12 – 18th August What is it?

A celebration of the Tasmanian whisky industry. However it’s not a celebration of drinking, it’s far more than that, it’s celebrating the excellence of Tasmanian Produce and how it has become such a part of our culture. We partner with other tourism and hospitality industry providers to bring together the best of what Tasmania has to offer to interstate and overseas guests. Venues such as Pump House Point, Port Arthur Historic Site, Evolve Bar, Gold Bar, Bicheno Food and Wine Shed, Cataract on Patterson and so many more. Where is it? It’s held all across the state, we have a huge variety of events. The best things to do is jump on the Tas Whisky Week website or Facebook page so you can check out the program and see what’s on in your area. Who will be there? TWW 2019 is the biggest yet, with over 20 distilleries participating in Tas Whisky Week, plus a few extra national and international special guests. How can people get involved or register? Information and tickets can be found at www.taswhiskyweek.com. We always welcome businesses to get involved. Create a whisky themed menu, specialised drinks list, create Whisky Week packages or collaborate with a local distillery. We can add any events to our Tas Whisky Week website. Simply send your event details to admin@ twpa.org.au

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ARTICLE Peter Handy

WORKFORCE DEVELOPMENT

Our current focus in the Workforce Development area is to develop a pipeline of talent coming into the industry that caters for the existing workforce as well as all the new developments that are coming in the near future. Through consulting with many members of our industry, we have listened to what is needed and we have developed two non-accredited skill set pilot programs that we are trialling, the first one, a Hospitality General program, started on the 20th May and a Housekeeping program started on the 27th May. The programs both run for 6 weeks and incorporate two days of classroom based activities and then two days of work experience in venues. To our members who have accepted work experience placements, we thank you very much. Both programs have commenced with 15 participants in each program and we are hoping for positive experiences for all involved and for the participants to come through the program job ready and make hospitality a career!!

HOSPITALITY AWARENESS DAYS FOR SCHOOLS

The Workforce Development area of the THA has been very busy since school started back this year. Over the past couple of years we have been consistanly supporting organisations like The Beacon Foundation and others to spread the word about the virtues of working in the fast paced, exciting world of hospitality. This year however we are excited to say that we have developed our own FREE, full day Hospitality Awareness Day Program, that we are successfully promoting out to all schools in Tasmania, both government and non-government. It has been extremely well received by schools and teachers and since the beginning of the year, we have completed seven hospitality Awareness Days (HAD’s) with a further 20 confirmed till the end of August, at schools all over Tassie. We have recently taken on the services of two hospitality industry professionals that are young, enigmatic, engaging and with awesome stories to tell to help inspire students to look into the industry as a long term sustainable career option. We welcome Cara McEwen (Ex-Manager, Willie Smiths Apple Shed) and Erica Sheldon-Collins (Sommelier, London venues). Cara and Erica bring a wealth of personality and industry experience gained from working for many years in venues all over the world. We will continue to inspire students through out Tasmanian schools to want to be a part of the Tasmanian hospitality industry.

June 2019 www.tha.asn.au

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Merv Saltmarsh ARTICLE

Employment Relations Component Great Customer Experience

As part of our Great Customer Experience G.C.E. program a representative of the Employment Relations team will be contacting industry stakeholders as part of the overall program in place. The primary purpose of this survey is to provide an initial understanding for your business on awareness with industrial and employment legislation and where deemed appropriate a follow up review and or discussion where agreed.

ER Survey Questionnaire Example Questions 1. Are you aware of the Fair Work Self Check list?

2. Are you aware of the award/s that cover your business? 3. Do you have employment contracts for employees? The Point of Difference - Why THA? THA has proven experience and capability that delivers quality proactive services ensuring risk mitigation for your business Below is indicative of alternate legal and industrial services and costs and generally base costs on employment payroll head count but not THA. Do your own sums on comparison and you be the judge!!! All our services as part of your membership annual fee.

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Testimonials Employment Relations/Business Improvement

Kalis Group - General Manager- Kristy Alexander “We have been very happy with the ER support provided by Merv at THA making us feel confident in our decision-making process whilst ensuring we are covered legally” Glenorchy District Football Club - General Manager- Duncan Warburton “For a person new to HR and People Management, it is a welcome relief to know that THA was there to support and guidance. Merv has been nothing short of fantastic with his professionalism, knowledge and genuine care and support”. Mures Tasmania - HR Manager- Stef Lee “Knowing Merv is there for any IR/ER issues whether big or small and to offer advice and support assists myself and the business in ensuring compliance across all areas and allows us to develop and grow this important area of the business.’ Merv is a great sounding board and mentor always going above and beyond" Bellerive Yacht Club General Manager -Phil Jackman “The support provided is consistently of a high professional level. Cannot endorse more highly of your professional support”

National Wage - Award wages up by 3.0% from July 1st, 2019

Please be advised The Fair Work Commission has this morning granted award-reliant workers a 3.0% increase, lifting the national minimum wage by $21.60 a week in this year's annual wage review ruling. The new weekly minimum wage will be $740.80 – or $19.49 an hour – from July 1, 2019. What does this mean? 1. The new pay rates apply from the first full pay period commencing on or after 1 July 2019. So, if your pay week is from Monday to Sunday, the new rates take effect on Monday 1 July 2019. 2. Normally takes 2 weeks for Fair work to update the awards and rates and links to Awards Fair Work Pay guides for respective awards including below. • Hospitality Industry General Award 2010 • Restaurant Industry Award 2010 • Registered Licenced Clubs Award 2010 • General Retail Industry Award 2010 THA will also have all awards and links for members on our Website tha.asn.au Employment Relations Portal including links to the Fair Work Website. For further information, feel free to contact the THA by phone or send an email to Merv Saltmarsh ER/BI Manager at; [email protected].

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Hospitality Review

Chris Symons - [THAT] Foundation ARTICLE

DONATIONS Miranda is one of twin girls born very prematurely at around 24 weeks (or almost four months premature). Miranda and her sister are two years old and are walking, but have quite delayed balance and gross motor skills. Miranda has a strong tendency to toe-walk and the foundation was able to purchase some First Walkers boots to improve her gait and balance. Damnianos is a three year old boy with primary ciliary dyskinesia, which is a lung condition affecting his ability to clear sputum. THAT Foundation was pleased to be able to present the family with an Aerobika which will help to open up closed areas in his lungs and loosen the sputum in his airways. Damnianos and his family would like to thank THAT for their generosity in giving their little boy the Aerobika to help clear his lungs. If you would like to enter a team, provide a prize or support with having celebrities on the day please contact Chris on [email protected] MAJOR FUNDRAISER “CELEBRITY GOLF DAY” When: Tuesday 27th August 2019 Time: 10.30 for 11am ‘Shot Gun’ Start Where: Launceston Country Club, 10 Casino Rise Prospect Vale

WE ARE ALWAYS LOOKING FOR MORE CHILDREN/FAMILIES IN NEED OF ASSISTANCE AND WANT TO PROVIDE SUPPORT TO YOUR COMMUNITY SO IF YOU KNOW ANY CHILDREN WHO NEED OUR HELP, PLEASE CONTACT US AT [email protected]

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June 2019 www.tha.asn.au

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TABCORP FEATURE SHORELINE HOTEL – DIGITAL CASE STUDY

Since launching in October of 2018, venues across Tasmania are already reaping the benefits provided by TAB’s Digital Commissions model. Darren Brown the proprietor of the Shoreline Hotel sat down with TAB to discuss the performance of the Hotel and provide some insights as to the venue’s digital success. With a large sports bar and a dedicated TAB, the Shoreline Hotel has earned a reputation for being a destination venue to watch live sport and racing. The venue is also one of the largest digital turnover venues in Tasmania. Digital Commissions were launched in October 2018, how do you see the program working? Digital commissions have been fantastic for our venue. Our TAB has always attracted traditional punters who love their racing and we thought that we understood how they liked to engage with the product. However, we have learnt since being able to track digital turnover that 22% of our customers were placing bets on their phone! This has opened up a whole new revenue stream that we were not previously able to tap into. How does Shoreline make commission from digital turnover? Every time a customer places a bet within our Hotel on the TAB App, we are paid a commission, just the same as when they place a bet through the Orion terminal or on one of the 3 Cash Self Service Terminals. In addition, if a customer signs up to the TAB App whilst they are in the Shoreline, then that customer is linked to our venue and we will make commission both for the sign up and then every time they place a bet anywhere else in Tasmania except at another pub who has a TAB. Has the Shoreline Hotel done anything different to encourage customers to use the TAB App? Initially we had a staff member walk the floor and encourage people to download the TAB App and highlight the features and benefits. This helped increase customer awareness, but I think the key is providing an environment that punters enjoy. We have large vision screens for Sky 1 and 2, multiple sports screens showing live sport every day and a dedicated TAB Manager. All these factors attract customers who like to bet digitally and in the traditional manner. What would you say digital turnover is worth to the Shoreline Hotel? Since October we have had a fantastic increase in digital turnover, on average it accounts for approximately 22% of our weekly average turnover. This is turnover that 6 months ago we were not making any commission on. We also know that approximately 18% is from out of venue turnover, these are customers who are betting outside of the pub who are linked to the venue. I think digital turnover will become increasingly more important and a viable new revenue stream for hotels. To further explore how you can take advantage of digital turnover in your venue, get in contact with your Wagering Sales Executive today.

Image disclaimer: TAB does not encourage the consumption of alcohol while gambling. Gamble responsibly. 1800 858 858 www.gamblinghelponline.org.au

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Hospitality Review

Andrew Moore ARTICLE

Vision Clubs Tasmania, a division of the Tasmanian Hospitality Association (THA) is the peak advocacy body for RSL, sporting and community clubs across Tasmania. Purpose Our purpose is to advocate, lobby and represent RSLs, sporting and community clubs, on a range of issues relevant to clubs and enable clubs with resources, support and advice so they can be effective, sustainable, viable and play a role in promoting healthy lifestyles, across the community. Our Role Clubs Tasmania is committed to engaging effectively with stakeholders in a meaningful, accountable, responsive and equitable way to strengthen the community club industry. As at June Clubs Tasmania is now operational 5 days a week. We have opened up our 1300 125 827 (1300 1CLUBS) free call number as an avenue of support and advice for grassroots RSLs, sporting and community clubs. You will soon see our Clubs Tasmania branded vehicle, out and about on the roads and in the community, providing visibility around Clubs Tasmania’s willingness to serve the community club industry. Sport is expensive for many Tasmanian families and Clubs Tasmania has advocated for a subsidy to support families. Clubs Tasmania takes a great deal of pride in seeing the government's Ticket to Play subsidy implemented. The program is helping to increase participation with over 4000 families, accessing the subsidy. For more information https://www.communities.tas.gov. au/ticket-to-play Clubs Tasmania has also advocated for greater investment in upgrading female sporting facilities, to cater for the rapid rise in female participation in football and cricket. It is pleasing to see

governments ‘Levelling the Playing the Field’ grants program announce their first round of recipients. For more information http://www.dpac.tas.gov.au/divisions/csr/sportrec/funding_ grants/levelling_the_playing_field_grants_program Since last issue, we have supported our RSL club members by attending the RSL State Congress in Launceston. This was a chance to meet with staff and volunteers from the 48 RSL sub branches and seven commercial RSLs and deliver our RSL information kit which provides helpful hints, advice, referrals and a point of contact, on the key issues that RSL clubs are faced with on a daily basis. The kits have been very well received, with requests from RSL Tasmania for additional copies. We have met with Volunteering Tasmania, Good Sports Tasmania and the Tasmanian Community Fund, which has led to their participation at our regional forums, delivering shared workshops on volunteering, healthy clubs and grants. Over the next two months we are looking forward to meeting with current Clubs Tasmania member clubs face to face. We have a plan to make contact with some of the State Sporting Associations to see how we can work together and will meet with Communities, Sport and Recreation to see how Clubs Tasmania can work collaboratively with some of their priorities. There is also the Clubs Tasmania section of the THA website and Facebook page to set up with content, links and resources and we will commence the mapping phase of our Clubs Information Kit planned for state wide roll out in September. As you can see, it will be a very busy few months indeed. Do you know a club that needs support around a particular issue? Do you volunteer in your local sporting or community club? Then why not contact me and arrange a visit to discuss membership and how Clubs Tasmania can support your club P: 1300 125 827 M: 0408 284 228 E: [email protected]

TICKET TO PLAY

Photo: Sky and Zac Finlayson with fellow Brighton Storm team members

June 2019 www.tha.asn.au

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ONEMUSIC. ONELICENCE.

Music licensing will change for the better from 1 July. In the next fewmonths hospitality venues will receive step-by-step information on how to transition from the two-licence system of APRA AMCOS and PPCA to the simpler one-licence system of OneMusic Australia. For the first time ever, there’s an interactive e-commerce website so you and your admin team can log-in, transact online and review all your music use details in one place, at any time of the day or night.

Hotels, Pubs, Taverns, Bars & Casinos will enjoy enormous benefits from: • a huge cut in red tape and admin time - you’ve been asking for it! • new background music fees - with packages starting at $130 • simpler dining music fees - with packages starting from $150 • the introduction of an All-Inclusive package for large venues • continued consultation on featured music schemes which will remain ‘as is’ for the first year.

What next? The advance information about OneMusic Australia will be rolled out to coincide with your renewal date. In the meantime contact [email protected] or visit our website.

onemusic.com.au

24 [email protected] 03 6220 7300

Hospitality Review

BREAST CANCER AND THE RETURN TO WORK FEATURE IPAR

Australia has one of the highest rates of breast cancer across the globe, coming in at 15th place, higher than New Zealand or the US (*1). The number of women diagnosed with breast cancer is rising, with new cases more than tripling between 1982 and 2014 (*2,*3). At the same time, more women, especially those aged 55 or older—the age when breast cancer risk increases—are working (*4). On average, the median hours worked dropped by 50% during treatment compared with 12 months prior to diagnosis and remained 13% lower, 12 months after treatment (*5). Few diagnosed with breast cancer wish to leave the workforce permanently. However, there are many barriers that can impact a persons capacity to return to work following treatment: • Medical outcomes and treatment. Ongoing levels of pain, fatigue and depression, understandably all impede resumption of employment. • Workplace relations. Many employers are supportive but lack knowledge of what to do and inflexible company policies can limit the options when returning to work. • Regulatory frameworks. The rules governing return-to-work vary widely by jurisdiction and involve; constitutional rights, human-rights law, disability legislation and benefits; and long-term

sick leave rules and payments. These issues can overlap in a complex mesh, and on top of this a lack of communication between stakeholders can be the single biggest obstacle. The key to progress is often getting all stakeholders to support two principles: “work is valuable, and everybody is different”. In conjunction with IPAR, researchers are pilot testing a tailored return to ‘good work’ scheme for people with breast cancer. Funded by the National Breast Cancer Foundation, their return-to-work research is testing a three-pronged approach that assesses breast cancer patients, gives them health coaching and educates workplace representatives. A trained Occupational Rehabilitation Consultant will liaise with the patient, employer, and health providers to monitor progress and enable individual to succeed in the workplace. In summary, research is taking place to address some of these gaps. Working with cancer has been recognised as a gap in the continuum of cancer care, and what is even more exciting is that Australia seems to be one of the nations leading the way in this field (*6).

*1. Cancer Today >Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16 Page 17 Page 18 Page 19 Page 20 Page 21 Page 22 Page 23 Page 24 Page 25 Page 26 Page 27 Page 28 Page 29 Page 30 Page 31 Page 32 Page 33 Page 34 Page 35 Page 36 Page 37 Page 38 Page 39 Page 40 Page 41 Page 42 Page 43 Page 44 Page 45 Page 46 Page 47 Page 48

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