K-Line Ag - Dealer Handbook

K-Line Ag - Dealer Handbook

HANDBOOK DEALER

YOUR FARM, OUR FOCUS

HERE TOHELP K-LINE AG TEAM At K-Line Ag we have a commitment to

MARKETING SUPPORT [email protected] Sara Sanlorenzo - Marketing Manager

keeping our ear to the ground and developing machines that continually meet the challenges faced by farmers, to help create efficient farm management solutions. We aim to work closely with, include and support, the people across our Dealer network who have relationships with the farmer.

E: [email protected]; M: 0437 763 814 Alyssa Taylor - Sales & Marketing Administrator E: [email protected]

PARTS SUPPORT [email protected] Ashley Taylor - Parts Manager

CONTACTS

E: [email protected]; M: 0417 346 904 Geoff Wilton - Freight & Warranty Manager E: [email protected]; M: 0456 816 004

SALES & TECHNICAL SUPPORT [email protected] Bill Larsen - National Sales & Marketing Director E: [email protected]; M:0428 609 149 Carolyn Larsen - Sales & Dealer Support Manager E: [email protected]; M: 0409 011 674 Rob Williams - Technical Sales Support E: [email protected]; M: 0408 172 390 Dylan Curtis - Seeding & Tillage Manager WA E: [email protected]; M: 0448 759 018 Justin Bryant - Technical Sales Support E: [email protected]; M: 0429 811 840

The K-Line Ag team are passionate and committed to providing a high level of customer service, engineering and manufacturing expertise. We pride ourselves on supporting our Dealer network in meeting the needs of customers. The K-Line Ag Sales & Service team are always available to answer your questions or help out with customer enquiries.

Text the team for sales and support on: 0462 382 192

COWRA NSW2794 | 1800 194 131 | [email protected]

PRODUCT RANGE BUILT ANDMANUFACTURED INAUSTRALIA

STRONG & DURABLE K-Line Ag have an ever growing range of machines developed & built in Australia for Australian conditions.

K-Line Ag manufactures world class machines, engineered and built in Australia. They are tested and refined to meet the needs of the farmer and to ensure they are robust and durable. The product range at K-Line Ag is continually being developed and expanded to meet the needs of farmers. You will be kept up to date on new product launches via email and social media. K-Line Ag have a friendly team of technical & sales specialists who are always happy to listen to and discuss customer needs.

The K-Line Ag product range: • Speedtiller ® • Rippers • Trashcutter ® • Seeding machines • Flexi-mulch ® • Trackattack ® • Speedbuster ® • Coulters, Harrows & Bars

KEEPING YOU IN THE LOOP

WHERE TO GET PRODUCT INFORMATION?

Videos, brochures & product manuals are all available online for viewing, downloading or emailing.

We now have an SMS app installed in our system to advise the sales rep when your machine order is moving into assembly, along with the order number and serial number, so we keep you continually ‘in the loop’. We aim to continually improve the K-Line experience, and would love to know what you think about this new service. Go to: https://bit.ly/3C0dbrc

https://k-line.net.au/agricultural-machinery

COWRA NSW2794 | 1800 194 131 | [email protected]

K-LINE PARTS

QUICK & EASY K-Line Ag machines & parts are all manufactured in Australia. This ensures they are built tough to meet Australian soil conditions. It also means that K-Line Ag parts can be dispatched quickly.

PARTS LIST TO HOLD IN STOCK We have a list of recommended parts for dealers to hold in stock, to ensure prompt response to any farmer requirements. View the list in the K-Line Marketing Hub in K-Line Parts

TECHNICAL SUPPORT Please call us if needed. We’re happy to help with any questions.

Operating Manuals can be found on our website.

Or Visit:

Or Visit:

https://bit.ly/3tHk7GS

https://bit.ly/3953r2q

PARTS SUPPORT [email protected]

ORDERING PROCESS We always encourage customers to order parts through their local dealer, so that you have also the opportunity to

strengthen your relationship with the customer. • Call us to find out more on parts suitability • Email your parts order to: [email protected]

Ashley Taylor - Parts Manager

• If parts are in stock, we aim to ship themwithin 24hrs • If fabrication is required we will notify you of a lead time

COWRA NSW2794 | 1800 194 131 | [email protected]

DEALERSIGNAGE

As a valued K-Line Ag Dealer we will continually aim to provide you with the tools you need to help increase awareness, sales and interest in the K-Line Ag machinery range. To help our dealers with an easy way to order K-Line Ag signage, we have arranged a simple process through SignManager and negotiated competitive rates to ensure you get professional signage at a good price.

INTERNAL SIGNAGE • Reframes - Logo

• Pull up banner • Poster & frame

• Suspended sign

INTERNAL SIGNAGE • Fascia sign - Small • Fascia sign - Large • Wall/Fence mounted panels • Window decals • Fence banner • Flag/Teardrop banner

K-LINE AG MARKETING

HOW TO ORDER SIGNAGE? Easy ordering process through SignManager. The steps and order form are available in the K-Line Marketing Hub in Store Signage . Custom Signage made to suit your needs. Contact the SignManager team: [email protected]

https://bit.ly/3zOeJUL Or Visit:

COWRA NSW2794 | 1800 194 131 | [email protected]

MARKETING

Our Marketing & Sales team actively promote the K-Line Ag range to farmers across Australia.

SOCIAL MEDIA Follow & share our content. Tag us in & we will share it with our followers. • Facebook - @KLineAgricultureAUS • Instagram - kline_ag • Twitter - k-line_ag • Linkedin - K-Line Ag

WEBSITE Please add our K-Line Ag logo (& an image if possible) to your website & link through to our website - www.k-line.net.au FARMING IN FOCUS Quarterly publication sent to Dealers & Farmers. We invite our dealers to contribute and supply customer testimonials, images and great stories from out on the paddock. Email them through to: [email protected] MEDIA OPPORTUNITIES If you need a K-Line Spokesperson, quote, story or image for a news or media story please contact the marketing team.

BRANDING Keep a consistent look across our marketing materials. If you need guidance on applying our brand visit our Marketing Hub for our Brand Guideline or call us.

https://bit.ly/3tBpPKa Or Visit:

COMING SOON! We are currently working with GPI Corporate, a reputable Australian brand, to develop a range of promotional products that will be available to all dealers and customers through an online ordering platform. When this exciting new program is launched, you will receive a welcome email with your personalised login details, and you will have access to the full range of K-Line Ag merchandise and apparel.

View-only url: https://klinemerchandise.com.au

COWRA NSW2794 | 1800 194 131 | [email protected]

DEMODAYS

K-LINE TEAM Demonstrations of K-Line Ag machines on farm have proven to be very effective in raising local interest and selling machines.

DEMO DAYS SELL MACHINES

BOOK IN A K-LINE TECHNICAL SPECIALIST If you’re interested in running a demonstration in your area, give us a call. We will do our best to have a technical specialist attend your event to present our machine capabilities and answer any queries you or your customers may have. Supporting signage can be ordered through the Dealer Signage process (Page 5), but you’ll need to allow a couple of weeks for delivery - best to have it available in the Dealership.

WE’RE HERE TO HELP Talk to our marketing teamwho can help with the following: • Email invites • Promotion on Social Media • Product flyers • Promote event on K-LineWebsite Contact the K-Line Marketing team on 1800 194 131 or email: [email protected].

COWRA NSW2794 | 1800 194 131 | [email protected]

REWARDS PROGRAM THANKS FROM US We want to reward you with points for the K-Line machines you sell - it’s one way we can say thank you. The more machines you sell the more shopping you can do. LET US REWARD YOU

HOW DO I GET MY REWARDS POINTS? When you sell a K-Line machine log into the K-Line Rewards website & Log a Sale. Your Reward Points will be allocated to your account once the account is fully settled and the Pre Delivery Checklist (PDC) is completed and returned to K-Line. HOW CAN I USE REWARDS POINTS? Rewards points can be used to purchase items from a selected range of merchandise available on the website.

WHO IS ELIGIBLE TO JOIN? The rewards program is open to Sales People across our dealership network. HOW DO I JOIN THE REWARDS PROGRAM? Register at www.k-linerewards.com and save the page as a favourite in your web browser.

TERMS & CONDITIONS

Please note that your Reward Points have a 12 month expiry date, with the term running out 12 months from the date the points are issued.

If you have any questions about the K-Line Rewards Points system please contact us on 1800 194 131 .

https://bit.ly/39jBOmx Or Visit:

COWRA NSW2794 | 1800 194 131 | [email protected]