Leaders Update 2022

LEADERS UPDATE FROM PEOPLE & CULTURE

14 FEBRUARY 2022

Managing for TeamWellbeing Survey Results

8 Virtual Workshops on Managing for Team Wellbeing, facilitated by the Black Dog Institute, have now been held across the District, between November 2021 and February 2022.

A survey was delivered to participants last week in order to gain further feedback from managers as to what strategies and resources have been helpful in supporting them to support their teams. The responses have provided some valuable insight. The feedback reflects the enormous effort you and your teams have put in over the last 2 years in particular, to support our staff during the pandemic, as well as provides some reminders of things we can maintain our focus on as we progress into 2022. A snapshot of the results has been provided below, however I encourage you to read the full survey report (attached) as there are many verbatim comments provided.

Brief Summary of Responses:

Question 1. How can NSLHD support you in 2022 to support the wellbeing and recovery of your team as you continue to navigate COVID-19 and it’s after effects?

NSLHD PEOPLE & CULTURE CONTACTS Paula Williscroft Director People & Culture Mobile: 0476 838 910 Adam Quested Deputy Director People & Culture, HR Business Partners Mobile: 0405 530 057 Hayley Johnson Executive Officer to Director People & Culture Phone: 02 9462 9972 Michael Cowell

Pavin Govinda Manager Peeople Systems & Analytics

District Security Services Manager Mobile: 0476 777 906 Julie Dunsmore COVID-19 Psychological Wellbeing & Support Project Lead Contact via Email Xanthe Easterbrook Director Health Safety and Wellbeing Mobile: 0400 357 349

Mobile: 0418 111 097 Christine Tait Lees Director Organisational Development & Capability Mobile: 0428 291 890 Tracey Taylor Manager Employee Services Mobile: 0427 930 159 Leonie Watterson Director Sydney Clinical Skills & Simulation Centre Mobile: 0401 719 220

LEADERS UPDATE FROM PEOPLE & CULTURE

Managing for TeamWellbeing Survey Results (cont.)

Question 2. What has worked well so far in supporting the well-being of your staff/teams/self? Recurring themes in responses: • Flexible working e.g. working from home • Frequent and consistent communication from Executives e.g. CE communications and briefings, GM communications • Open communication and support between staff and managers e.g. 1 on 1 support, open door approach • Informal team building e.g. team huddles • Training such as the Managing for Team Wellbeing workshops • Effective roster and workforce management e.g. adequate staffing and skill mix, excess leave management and appropriate relief, reviewing overtime

Question 3. Do you have any further comments? Various points were raised. See verbatim comments for full detail.

Question 4. Please indicate your area of work. There were 42 total survey responses, with the following breakdown by area of work:

We will continue to roll out the Black Dog Institute Managing for for Team Wellbeing workshops over the coming months. These workshops are suitable for managers of front line teams and support teams. In addition, Psychological First Aid training (PFA) facilitated by Julie Dunsmore, COVID-19 Psychological Wellbeing & Support Project Lead, will commence in March and is specifically targeted towards additional skill building for managers of front line teams dealing with COVID. See the flyer overleaf for full details.

Warm regards Paula

Psychological First Aid (PFA) Workshops: COVID-19 Frontline Leaders

To support our frontline leaders in supporting their team members, we are offering specialised PFA workshops which address potentially traumatic/ critical events including COVID-19, psychological distress, fatigue / injury within the NSLHD health workforce. Psychological First Aid (PFA) is an evidence informed intervention/ approach designed to reduce the initial distress caused by critical/ traumatic events including impacts of a pandemic on individuals & communities. The training involves a presentation format with case studies, small group work and interactive sessions and selected role plays. The training seeks to present approaches that senior staff can utilise such as PFA and compassion/ resilience strategies/ practical flexible approaches to problem solve work related stressors to support those affected. The approach can assist with prevention of escalating symptoms & behaviours whilst identifying possible referral to other stepped care opportunities for HCWs.

Sessions: • 3 March 2022, 8.30am-4.30pm Course code: 395479121 • 17 March 2022, 8.30am-4.30pm Course code: 407599846

Location: Room 2, NSECC Macquarie Hospital

Learning objectives: ✓ Increase confidence in translating knowledge of PFA core skills into action in the workplace. ✓ Utilise PFA and compassion/ resilience strategies to support those affected. ✓ Increase knowledge and understanding of different psycho/social responses to COVID and other critical events and the associated emotional, social impacts on those directly affected including, staff, patients/ clients and local communities. ✓ Build on the PFA skills and competencies to assist in responding to those experiencing distress, fatigue, burnout, trauma, loss, bereavement and other psychological impacts. ✓ Increase confidence in differentiating between what you as a manager can do to support your Team and individual Team members in distress and when to refer to employee assistance (EAP) / counselling, mental health provider ✓ Build on knowledge of self-care strategies and positive workplace environments

FO R E N Q U I R I E S E MA I L : [email protected]

E N RO L M E N T S V I A M Y H E A LT H L E A R N I N G

LEADERS UPDATE FROM PEOPLE & CULTURE

Reminder - Video for Practical Fire Training is available for staff unable to attend in person Due to ongoing COVID-19 restrictions, NSLHD has continued to make available an option for all staff to complete their Fire training entirely online. The Learning Path – Fire Safety and Evacuation is accessed via My Health Learning here and contains 3 components which must be completed in order for full completion and removal of red flags: 1. Fire and Evacuation eLearning – theory 15-30 mins 2. Fire Equipment Practical Demonstration – video 6 mins Video Completion of Fire Training during COVID-19 Where possible, NSLHD staff are encouraged to complete the usual Fire training which comprises of: Fire Theory eLearning (MyHL) + Fire practical demonstration (enrol at your site via MyHL) = COMPLETE 3. Fire Safety and Evacuation – Practical Virtual Delivery 0-5 mins requires enrolment only (there is no classroom - staff will be emailed a Fire Training Summary and contact details for site Fire Officer follow-up questions if required). • Completions will be updated at the end of each month by the LMS team

Each step is a pre-requisite for the next so don’t skip a step! See below for access instructions – please display for all staff. All Staff unable to attend in person can choose the online option below: Online Completion of Learning Path – Fire Safety & Evacuation Video 1. Log into My Health Learning (MyHL) using Google Chrome 2. Go to Search and enter FIRE

3. You MUST choose the Learning Path – Fire Safety and Evacuation

4. Once you have selected the Learning Path, you must complete all 3 components in this order: I. Select and complete Fire and Evacuation (Theory) 15-30 mins

II. Select and complete Fire Equipment Practical Demonstration (watch the entire video) 6 mins

III. Go to View Availability and enrol into the NSLHD Virtual Classroom for the month to complete the process. 0-5 mins

5. Once enrolled*, you will receive an email with a summary and site Fire Officer contact details for follow-up or questions if you wish. * NB – this is not a classroom that you need to attend. 6. Completion >Page 1 Page 2 Page 3 Page 4

www.nslhd.health.nsw.gov.au

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