Limelight Issue 52

Limelight Issue 52

LIMELIGHT A Tenet Group Publication for Appointed Representatives of TenetLime

Issue 52 n

Spring 2018

Nice to Tweet You! New social media policy and service...

ALSO IN THIS EDITION… The latest lender panel news GDPR - What do you need to know? Events - New Non-investment Roadshows dates

PLUS: Up Close and Personal with new Director Simon Broadley

WELCOME

Editor’s Foreword

Contents

TenetLime Support 4-5 Industry Update

Zoë Aveyard Marketing Coordinator

by our New Managing Director of TenetLime

6-7 Up Close and Personal Who is Simon Broadley? 8-9 Nice to Tweet you! Social Media update 12 Dates for your diary! Non-investment Roadshows this year 14-15 GDPR What Do I Need To Know? 17 Market Watch Getting together with Together Money

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Hello and welcome to Limelight: In this first 2018 edition of Limelight we will be highlighting a number of key topics as well as introducing the new Managing Director of TenetLime, Simon Broadley. Simon has provided an industry overview covering Tenet’s Business Quality Award win, changes to the Insurance Distribution Directive implementation date and the FCA’s Mortgage Market Study. Simon also touches upon other Tenet developments this year. Pages 4-5 . You will also have the chance to learn more about Simon in our ‘Up Close and Personal’ feature on Pages 6-7 . In this issue’s Market Watch, Sam and Gavin update us on a summary of enhanced lenders including but not limited to HSBC – who are launching their residential range coming into fruition this year. We have worked hard to improve our relationship with Norton Broker Services by offering members direct access to both the first and second charge products from Norton Home Loans. We have also updated our bridging page to include some very useful contacts and USPs of the lenders we work most closely with, in addition to confirming new ‘niche’ BTL lenders coming on board. You can review more details on Pages 8-9 . Keep up to scratch on the latest mortgage, GI and protection tips! Sign up to one of our roadshows this year – we are expanding to new destinations, so you have a great selection of venues to choose from. Starting in Durham on the 17th April, our roadshows are free and open to all advisers, support staff, and directors/principals so don’t miss your chance – book now and get these dates in your diary…. Page 12 . Looking back to the successful 2017 Adviser Forum - from the engaging morning presentations, breakout sessions with crucial networking opportunities amongst the buzzing trade fair to the main event – we witnessed presentations from ITV host Robert Peston, a divine conqueror of Everest, Bonita Norris and did our own climbing back through the decades to the 1920s, with a magnificent evening of Gatsby themed entertainment. We received some fantastic feedback about the event and we already have a date for your 2018 diary – more details on page 13 . Nice to Tweet You! We have reviewed and updated our Social Media Policy and would like to introduce you to the new section of our Marketing Toolkit available – FREE – for all members. The social media subdivision on the extranet aims to cover all your tweeting, LinkedIn and Facebooking needs – our Marketing Team have worked closely with Compliance to provide an extensive range of imagery and content which will benefit your online presence and help engage clients and advertise your business. Page 16 . We hope you enjoy reading this edition of Limelight.

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Provider Support: 23 Royal London

Protecting against the Unthinkable Fleet - 2018 The year of the Professional Landlord Source The Perfect Partnership

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Editor: Zoë Aveyard

LIMELIGHT is a Tenet Group publication 5 Lister Hill, Horsforth, Leeds LS18 5AZ. Tel 0113 239 0011 Fax 0113 239 5322

Terms and Conditions. Although every effort has been made to ensure the accuracy of the information contained in this publication, The Tenet Group cannot accept responsibility for any errors it may contain. The Tenet Group cannot be held responsible for the loss or damage of any material, solicited or unsolicited. No reproduction of any part of this publication, in any form or by any means, without prior written consent from The Tenet Group. The views expressed in this publication do not necessarily reflect those of the advertisers or the publishers.

TENETLIME SUPPORT

INDUSTRY UPDATE

Welcome to our Spring issue of Limelight. As the new Managing Director for TenetLime, I’m enjoying getting to know more about the business and I’m delighted that I’ve joined Tenet at a time of real evolution, as we continue to build on the significant service improvements delivered in 2017. To read more about the things I’ll be focusing on initially, please see the ‘Up Close and Personal’ profile on page 6 and I’m also looking forward to getting out on the road at our forthcoming events and meeting as many of you as possible in person. To start off, I’m pleased to announce that Tenet was presented with Legal & General’s Business Quality Award for Customer Excellence (Networks) in February for the second consecutive year. This is awarded based on protection business quality, compared against all other networks in the channel, so is an excellent result and is an accolade that speaks volumes about the quality of our advisers. So, thank you for continuing to work in partnership with us to achieve such high standards. I’m also really pleased that Lee Barnes accepted my offer to be the TenetLime Head of Recruitment. Lee has been instrumental in helping to build the network over the last few years and his passion to represent the needs of our members is striking. I know he will be a real success in the role and I’m delighted to have him as part of my leadership team. Looking to the wider industry, what are the key regulatory milestones in the months ahead? They will come as no surprise, as they are regulatory activities that we have been talking about for some time but let’s have a walk through them to see where we are up to. Insurance Distribution Directive (IDD) At the time of writing, the European Commission has proposed to delay the Insurance Distribution Directive (IDD) to 1 October 2018. This is currently under consideration by the European Parliament and European Council.

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TENETLIME SUPPORT

Consequently the UK Government has stated that they will delay the legislation bringing the IDD into force pending a decision at EU level, which is likely to be after 23rd February. This does not change the new, ongoing cost disclosure requirements however (just the effective date) or any other changes we have previously communicated in terms of the impact of the IDD. If you have already adjusted your process, the focus of your CPD activities and updated your initial disclosure documentation regarding your insurance services, it is not necessary to unwind this as you have simply prepared for the change in advance. If you are yet to make the relevant changes, you can either wait for the implementation date to be confirmed or continue to make the adjustments in advance. We will confirm the date once known. We do not propose to unwind the policy changes we have already made, but will not expect compliance with these until the revised Forthcoming General >Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16 Page 17 Page 18 Page 19 Page 20 Page 21 Page 22 Page 23 Page 24 Page 25 Page 26 Page 27 Page 28 Page 29 Page 30 Page 31 Page 32

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