London Metropolitan University – Sales and Engag…

Sales and Engagement Manager

Candidate Information Pack

Contents

Introduction London Metropolitan University The Estate Job description and person specification Working at London Met Application process

Introduction London Metropolitan University is a striving and ambitious institution committed to transforming the lives of its students through excellent education. We are committed to making education available to people from all walks of life, creating and advancing social justice, social mobility and access to opportunity and professions. Our graduates benefit personally, but also contribute to society, culture, public services, and the economy in all areas of London, the UK and around the world. The Sales & Engagement Manager will lead strategic planning of the programmes of the Events & Hospitality spanning a diverse portfolio of academic, community, sporting and commercial events. This role offers a unique opportunity to work at a strategic and influential level, developing sales strategy for the commercial events portfolio whilst planning and programming this around academic event provision. This role will also develop engagement with our student events and fitness and wellbeing programmes. We are seeking an enthusiastic, proactive, entrepreneurial and commercially minded individual with a strong knowledge of events management. The successful candidate will have a proven track record in developing engagement with a programme of events. You will have the ability to forge long term relationships with internal and external stakeholders. You will be flexible in your approach with strong programme management skills. You will demonstrate a strong commercial acumen with a track record of delivering in a sales-based environment, ideally within the venue hire or hospitality sector.

London Metropolitan University

London Metropolitan University has a rich history with strong educational roots dating back to 1848. The University as it is today was created in 2002 with the merging of London Guildhall University and the University of North London, the first merger between two universities in the UK. Based in one of the world’s most exciting capital cities, London Met is home to a diverse community of inspiring and determined learners, teachers and innovative thinkers. We offer a wide range of courses, from undergraduate and postgraduate degrees to short courses and professional qualifications, many of which are available to study full-time or part-time. We take pride in helping our students reach their goals and succeed in their careers. 96.7% of all London Met graduates are in work or further study within six months (Destinations of Leavers from Higher Education survey 2016–17). All of our undergraduate courses include some form of work-related learning, such as a placement, client project or on-campus work experience, and many courses are accredited by professional bodies.

Our mission To transform lives through the power of education.

Academic vision To be the university of choice, transforming lives for a diverse range of students from London, the UK and around the world.

Our values • Integrity • Excellence • Service • Collaboration and teamwork • Effective citizenship

We had a total of 9,714 UK-based higher education students in 2018–19, of which:

The University’s academic structure is made up of six schools

Guildhall School of Business and Law Offering a dynamic and relevant portfolio of business and law courses.

School of Computin Media Offering qualification creative technologies

School of Social Professions Focusing on employability and developing graduates for the world of work.

School of Social Sc Demonstrating the re science as a tool for change.

ng and Digital

School of Human Sciences Offering a wide range of courses in subjects including science, dietetics, and sport.

ns in subjects from s to electronics.

ciences elevance of social affecting societal

School of Art, Architecture and Design Internationally recognised for high quality teaching, excellent facilities and unique opportunities.

The Estate The university is spread across two teaching campuses totalling 79,599 sqm GIA: one in the heart of Aldgate which houses the School of Art, Design and Architecture ranked 4th in the UK university league tables. The main campus is in Islington which includes the award winning Graduate Centre designed by internationally acclaimed architect Daniel Libeskind. In addition there is the specialist business incubator, the Accelerator, located in Shoreditch and high- ly regarded for its annual Big Ideas Challenge. Innovative teaching spaces In spring 2018 we opened our brand new world-class teaching facility in the Roding Building consisting of 11 high-spec classrooms installed with cutting-edge technology, including a state of the art Ideation room with the world’s largest, interactive, digital whiteboard. There are study commons rooms, a variety of social spaces and accompanying breakout seminar rooms, IT suites and collaboration spaces, across three floors. Specialist facilities We officially opened the University’s Cyber Security Research Centre in September 2018 with a dedicated investment of £500,000. The University also boasts state-of-the art facilities from a brand new UN accredited Translation and Interpretation Suite, a mock courtroom, Bloomberg suite and purpose-built art, design and recording studios. Student Union Opened in 2018, our newly refurbished Harglenis building is a space dedicated to our Students’ union centre providing social and office space with its own student radio studio station, Verve. Library and study space Housed within a refurbished 1960’s glass factory, this facility provides over 9642sqm GIA of formal learning space with a wide range of study spaces and facilities to support student learning. Hospitality and catering The university supports seven catering outlets across all of its campuses including a brand new catering outlet called the Highbury Canteen providing a combination of hot meals and branded coffee shops. This is in addition to the 352 seat licensed Rocket Student Bar and recently refurbished 400 seat Great Hall venue built in 1896 which is used for a wide scope of events such as conferences, exhibitions, trade fairs, award ceremonies, receptions and conventions.

Business Incubation Based in Shoreditch, our specialist business incubator space, Accelerator provides the perfect home for the student enterprise programme which gives London Met’s passionate early stage entrepreneurs a chance to turn their business ideas into viable ventures through a network of advisors and investors, experts and mentors and an active events and initiatives programme. For 15 years Accelerator has been helping their community of tech start ups to grow and scale in the heart of Tech City. World Class teaching laboratories We have spent over £30 million to create one of the largest and most advanced science teaching facilities in Europe. Our Science Centre on Holloway Road is home to an incredible Superlab, which has 280 individual workstations and is one of the largest and most advanced science teaching facilities in Europe. The centre offers exceptional teaching and research facilities, giving our students a cutting-edge experience of learning science.

Job Description

Sales and Engagement Manager Job Purpose To be responsible for the strategic planning of marketing and commercial development for the Estates department. To be responsible for the marketing of services across the Estates department both online and offline. To ensure the services of the department are highly engaged with by our students, staff, visitors and the local community (where appropriate). To schedule events across the university. To act as marketing and engagement professional expert to the Heads of estates services and other managers as required, providing specialist expertise and advice. Key areas • To work collaboratively with Estates teams to provide the professional and technical knowledge required to deliver extensive and effective engagement with services, successful online and offline marketing, and the cultivation of leads and commercial business development. • To promote engagement with services by staff, students, visitors and the local community through carefully planned online, on campus, social media and email marketing campaigns. • To lead the scheduling of events, both internal and commercial across the university; chair weekly scheduling meetings and maintain a master programme; • To assess the viability of proposed events on the programme; determine that they have the appropriate amount of marketing support and promotion to ensure a financially sustainable event is delivered. • To work collaboratively with the university marketing and communications team to ensure smooth processes and maximum efficiency of resources. • To ensure the proper collection of >Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16 Page 17 Page 18 Page 19 Page 20 Page 21 Page 22 Page 23

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