Novus Commercial Director

Novus Commercial Director

Commercial Director Candidate Brief /

Introduction fromAlan Nixon /

Thank you for your interest in the Commercial Director role at Novus.

Novus is a family-owned national contractor with a very clear mission: to deliver a safe workforce that provides quality service, commitment and sustainability to communities throughout the UK. Forever innovative, treating each project with as much passion and dynamism as the last - we are proud to offer a wide range of services for various industries. Following a structural reorganisation designed to support our continued growth we have created the crucial executive role of Commercial Director and are seeking to recruit an industry-leading professional that shares our values and ambitions. Reporting directly to me and working closely with our Operations Director, Finance Director and wider senior team, the Commercial Director will lead all commercial activities across the business as we continue to grow. As part of the senior team, you will play a leading role in the development of client relationships and partnerships whilst taking direct responsibility for the oversight of tendering, supply chain management, contractual and risk matters with an aim of deriving sustainable commercial returns across all Novus work. We are seeking an individual with proven experience and track record in commercial leadership roles in the construction and property sector, preferably with experience of working within a business with characteristics (ethos, client-base, services, scale etc.) similar to those found here at Novus. You will have the capability and credibility to lead internal teams and stakeholders and will demonstrate behaviours including detail-focus and accuracy, composure, dependability and results-focus.

This role offers a fantastic opportunity to lead the commercial function and take an influential role with an ambitious, quality-driven, client-focused and growing business. I hope you feel compelled to apply.

Alan Nixon Chief Executive Officer Novus Property Solutions Limited

React / Maintain / Build Novus Solutions /

Nationwide Services Operating through a national network of offices, we are proud to offer local knowledge with national strength. Each office has the capability to meet on-going requirements, affording Clients the benefit that comes from being a local contractor, backed by the reliability, reassurance, and reputation that can only be offered by a major national organisation.

Novus Property Solutions is a leading specialist in property maintenance, refurbishment and construction services /

A national business built on family values - Novus Property Solutions is family owned and dates back to 1897 /

Driven by the fourth generation of the Seddon family, we pride ourselves on our self-financing model and ability to empower and inspire, whilst continuously delivering service excellence and value for money. We place a strong emphasis on being a responsible business and serving the wider community, something which has earnt our company national recognition at numerous industry awards.

We are differentiated by our unique combination of traditional values and innovative thinking, and our strive for continuous improvement through a collaborative approach. We offer unrivalled client satisfaction. Our commitment to training and quality of service is delivered through an ethos that combines stability, integrity, honesty, and sound policies and principles.

Building a legacy where people can live, work and thrive /

CYCLICALWORKS Pre Paint Repairs Internal & External Decoration

PLANNED MAINTENANCE Building Installations Mechanical & Electrical

Our family-led business values and innovative thinking support our objective - to exceed expectations through the provision of a quality assured service, safely delivered by a professional, experienced and well-trained workforce.

REFURBISHMENTS Fast Track Refurbishment Conversions & Remodelling

Stuart Seddon , Chairman of Novus

REACTIVE MAINTENANCE Multi-skilled Operatives 24/7 In-house Call Centre

BUILD New Build Design & Build

/ novussolutions.co.uk

Our Solutions / Working in both public and private sectors has enabled us to develop a wealth of experience in the provision of high-quality services that focus on a right first-time approach.

We have successfully built long-term relationships over a prolonged period by demonstrating a customer-focused approach, with clients benefiting from projects delivered on time within budget, with zero defects, and with high levels of customer satisfaction.

+ 60,000 Over 60,000 individual repairs to houses, offices, schools and hotels completed in the last 12 months.

+ 769,000 Over 769,000 litres of paint used on walls, whilst undertaking maintenance works.

/ novussolutions.co.uk

Our Services /

We are committed in every way to building relationships that achieve greater savings through efficient solutions /

React / Reactive maintenance Void property works Maintain / Planned maintenance Pre-paint repairs Painting & decorating

Specialist services include:

Our Solution our Clients Every solution benefits from an experienced management team, affording professionalism from inception through to the finishing touches. At every stage of a project, our expert team work with clients to provide advice and ensure all work is delivered to the highest standard within a safe environment. We work collaboratively with clients to provide a broad range of services and specialisations that meet the diverse demands of all sectors including:

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Disability & disabled adaptations Kitchen & bathroom replacements

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Window & door replacements

Build / Refurbishment, conversions & remodelling Envrionmental works New build Design & build Extensions & alterations

• • • • • • • •

Roofing

Roofline works Fire upgrade & compliance works Hotel refurbishment

Commercial & Retail Healthcare Education Hotel & Leisure

Local & Central Government Social Affordable Housing Heritage & Ecclesiastical

External wall insulations (EWI)

Gas servicing

Pre work upgrades Electrical testing

OUR VALUES /

Our company values are the guiding principles for the way that we behave and how we work together to create a stronger and more successful business /

These values underline howwe work, howwe interact with each other, and howwe fulfil our mission.

/ novussolutions.co.uk

We are proud of our work and proud to be recognised through the awards we have received /

Royal Society for the Prevention of Accidents (RoSPA) Gold Award for ‘Occupational Health and Safety’ Construction Skills Certification Scheme (CSCS) Gold Award Certifi- cate of Commitment Excellence in Health and Safety Award at the National Federation of Roofing Contractors (NFRC) Safety in Roofing Awards

Ceramic Industry Contractors Health and Safety Award Construction News Employer of the Year Award

Business in the Community (BITC) Santander Responsible Small Business 2014-2016

Construction News Specialist Award - Apprentice of the Year

British Safety Council Three Star Award for Occupational Health and Safety Audit 2017

National Building Award 2019 - Community Engagement

TPAS Contractor - valid until 2021

BITC 2018

Responsible Business longlist BITC 2018

Role Summary /

Reports to Chief Executive

Direct reports Head of Surveying Head of Estimating Commercial Auditor Supply Chain Manager Indirect reports Commercial Managers Senior Quantity Surveyors

The Commercial Director is responsible for the successful leadership, management and governance of assigned business areas but also the wider organisation according to the strategic direction set by the Board of Directors. The role leads tendering and commercial activities, including supply chain, to determine optimal pricing to manage risk and maximise profit without compromising other key business metrics, e.g. health & safety, customer and client satisfaction.

/ novussolutions.co.uk

Key Accountabilities /

Strategy • Develops and agrees the short, medium and long-term strategic growth plans • Supports the preparation of a national business plan in line with the agreed strategy • Defines, directs and leads a commercial strategy that balances risk to the business with opportunity for income generation • Works with the Operations Director and the Head of Communications and Client Engagement to develop a strategy for expanding revenue growth in new and existing markets in line with agreed growth plans • Performance and Risk Management Collaboratively works with the Operations Director to develop MI capability

Health & Safety • Contributes to the development of the company-wide H&S strategy Embeds H&S best practice across all areas of responsibility and support best practice in all other areas of the business Governance • Develops a sustainable compliance culture, recognising statutory, regulatory and policy obligations and responsibilities • Ensures that appropriate controls and measures are in place to support and protect the business •

• Challenges non-compliance and reports unresolved exceptions to the Novus Board

• Oversees the preparation of operational budgets

• Reviews contracts and makes recommendations on commerciality

• Determines optimal pricing to compete in marketplace

• Monitors performance of commercial activities using key metrics

Board Interaction • Provides regular strategic and commercial updates to the Board(s)

• Oversees the company-wide monthly valuation process

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Anticipates and manages commercial risk

• Oversees supply chain strategy including all commercial terms for suppliers Client Management • Builds long-term strategic relationships with high value / high potential clients

• Contributes to wider Board proposals and decision making, outside of direct areas of responsibility

Leadership • Role model behaviours linked directly to the Novus values • Develops and communicates clear vision and direction and ensures all management teams understand the goals of the business for cascade through their teams • Takes ownership for the development and progression of their team, proactively and positively managing talent and succession for the present and future success of the business • Recognises and rewards exceptional performance and openly shares successes across the business

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Working with the Operations Director, supports negotiations for ongoing contracts with clients

Pipeline • Oversees the selection and prioritisation of opportunities for new contracts • Adjudicates the commerciality of bids and appropriate risk provision Develops new client relationships (alongside the Operations Director), supporting business proposals and overseeing the preparation of tenders •

This Role Profile provides an indication of the role’s key accountabilities and is not intended to cover the whole scope of the role.

Experience, Skills / Knowledge /

Experience •

Relevant industry experience (essential) Quantity surveying (Chartered status desirable)

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• Min 5 years senior management/ leadership experience • Key client relationship management • Influencer and negotiator • Working in a matrix structure (desirable)

Knowledge •

Skills • Entrepreneurial skills and high levels of commercial acumen • Natural ability to identify new opportunities • Networking (within relevant sector) • People leadership • Influencing and negotiating at a senior level • Market >Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16 Page 17 Page 18

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