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Professional Magazine September 2016

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Issue 23 September 2016 in Payroll, Pensions & Reward PROFESSI NAL Official publication of The Chartered Institute of Payroll Professionals

Improvements to your membership services

Brexit and UK pension schemes Impact of the referendum result AExit? Radical reforms erased? The more things change Diminishing payroll software development

CIPP update | Policy hub | Professional development

WEBRINGIT

HUMAN RESOURCES TALENT MANAGEMENT PEOPLE ANALYTICS PAYROLL Your organisation wants innovation and they are looking to you, the one with the potential to be a true visionary. Our British engineers are constantly evolving our software solutions to give you the answers and insight you need. Come and talk to us, we don’t just set the pace - we bring it.

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welcome

Editor’s comment

and/or causes federal union instead, the ongoing devolution of powers to Scotland, Wales and Northern Ireland will anyway increase complexity in our industry. See page 12 for a CIPP Think Tank report on this topic. A couple of other notable things: on page 32 there’s the first in a series of articles on payroll in Africa; and, on page 20, Bryan Monkman says farewell after a remarkable career in payroll and pensions spanning six decades. (I’ll not forget Burton’s made to measure suits, too.) Very best wishes, Bryan.

I’ll not forget the United Kingdom referendum on membership of the European Union, as the date coincided

with my 65th birthday. The astounding result has brought political turmoil and uncertainty.

Inevitably Brexit will affect payroll, pensions and reward procedures and strategies – see page 39 for discussion of what it means for pensions. As regards payroll I imagine that Brexit may well bring changes to maternity leave and pay and to working time rules (such as holiday pay). Perhaps some might think these changes cannot come fast enough? A part of business that will surely persist and perhaps flourish with Brexit is the ‘war for talent’. Pages 48–53 feature several revealing and insightful articles on performance and talent management. Irrespective of whether Brexit precipitates breakup of the UK

Mike Nicholas MCIPP AMBCS Editor

This month’s contributors

Sarah Bradford BA (Hons), ACA, CTA (Fellow) [email protected]

Diana Bruce MCIPPdip [email protected]

Danny Done portfoliopayroll.co.uk

Stuart Earle eversheds.com

Stephen Frost frostincluded.com

Lisa Gillespie moorepay.co.uk

John Harling pstax.co.uk

Jeanette Hibbert [email protected]

Samantha Mann MCIPPdip [email protected]

Nicola Mullineux peninsula-uk.com

Adam Reynolds webexpenses.com

Henry Tapper MSFA MA Cantab firstactuarial.co.uk

Neil Tonks MCIPPdip midlandhr.com

Burke Turner weareatmosphere.com

Sharon Tayfield MCIPP praxima.com

Claire Warner MSc, FCIPP [email protected]

1

Issue 23 | September 2016

| Professional in Payroll, Pensions and Reward |

in Payroll, Pensions & Reward PROFESSI NAL

Also available online at payrollpensionsandreward.org.uk

Contents

September 2016

48

How to lead inclusively

Stephen Frost reveals key traits and requirements of leadership

Features

22

28

32

Benefits in kind and the fair bargain rule Sarah Bradford sets out effects of a clause in the 2016 Finance Bill

Presentation skills to engage your peers Claire Warner provides useful tips and advice

Remuneration options for businesses expanding into South Africa Sharon Tayfield outlines the options

34

35

37

Office holders in the public sector John Harling discusses HMRC’s recent challenging activity

New hire reporting in the USA Billy Meyerkorth explains what is required

What business advisers need to know about postponement The Pensions Regulator provides guidance

| Professional in Payroll, Pensions and Reward | September 2016 | Issue 23 2

38

42

Chief executive Lindsay Melvin BSc (Hons), MCIPPdip, ACA, CIOT CIPP board of directors Gordon Cresswell FCIPP Michelle Crook MSc FCIPPdip Jason Davenport ACIPP Eira Hammond FCIPPdip Ros Hendren MSc FCIPP, Mgr, FCMIdip, FHEA Editor Mike Nicholas 01273 412 836 | [email protected] Advertising Jill Bonehill and Jack Grinnell 0121 712 1033 | [email protected] Design James Bartlett and Nicole Gumery [email protected] Printing Warwick Printing Company Ltd

AExit? Henry Tapper expresses despair and concern

The changing role of HR Burke Turner explores the changes amidst digital transformation

53

50

Performance and talent management Jeanette Hibbert discusses this complex but vital part of an organisation’s strategy

Performance and talent management strategies Lisa Gillespie discusses what it means for organisations

Paul Rains MCIPP Cliff Vidgeon FCIPP Ian Walters Msc, FCIPP, FHEA Ian Whyteside MCIPP, FMAAT, ATT

54

Useful contacts

Membership [email protected] 0121 712 1073 Qualifications [email protected] 0121 712 1023 Training [email protected] 0121 712 1013 Events [email protected] 0121 712 1013 Marketing and sales [email protected] 0121 712 1033 General enquiries

Why it’s time to move to a digital mindset Adam Reynolds explains that digital offers a smarter/simpler way

Regulars

05 Chair’s and CEO’s message Events, news and developments 06 Membership insight On your behalf, Advisory, Five minutes with, National forum, Devolution think tank, CRM update, Hanging on the telephone 17 CIPP update 18 Professional development Tutor training event, End of an era, Diary of a student

37 Pensions insight 40 Pension news 41 Reward insight

The Pensions Regulator, Pensions bulletin: Brexit and UK pension schemes

0121 712 1000 [email protected]

The business case for payroll giving, Employment law cases, Training agreements and NMW

cipp.org.uk

48 Feature insight 54 Technology insight 55 Confessions of a payroll manager

Articles Please support this magazine so that it can continue to be a part of your membership package. Trademarks The CIPP logo, the initials ‘CIPP’ and the words ‘Professional in Payroll, Pensions and Reward’ and ‘CIPP Consult’ are trademarks of the Chartered Institute of Payroll Professionals. Copyright: The Chartered Institute of Payroll Professionals 2016. The Chartered Institute of Payroll Professionals, CIPP, Goldfinger House, 245 Cranmore Boulevard, Shirley, Solihull, West Midlands, B90 4ZL. Switchboard 0121 712 1000 Fax 0121 712 1001 Copyright This magazine is published by The Chartered Institute of Payroll Professionals in whom the copyright is vested. All rights reserved. No part of this publication may be reproduced, stored in a retreival system, or transmitted in any form or any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of the publisher. The views expressed in this publication are not necessarily those of the CIPP or the editor. The information and comment contained in this publication are given in good faith, their accuracy or completeness cannot be guaranteed.

24 Event horizon 26 Payroll news 27 Payroll insight

Industry monitor: The more things change

3

Issue 23 | September 2016

| Professional in Payroll, Pensions and Reward |

FREE Employment Law advice

We’re offering CIPP members FREE* access to our experienced team of HR & Employment Law subject matter experts during 2016 (*T&C’s apply). Call the CIPP/Moorepay Employment Law & Advice Helpline quoting CIPP001 on 0845 1844607.

*T&Cs: Telephone advice & guidance only. The service is available from 9am to 5pm Monday to Friday until 30th November 2016. A Fair Usage Policy applies (maximum of 3 calls on one ongoing HR case).

Payroll & HR Solutions

The goal of education is the advancement of knowledge and the dissemination of truth. John F Kennedy (1917–1963)

Chair’s message

CEO message Throughout July and August, the CIPP has been running our annual benchmarking survey amongst our full and fellow members. This survey looks at the four key strands of providing a payroll service: ● accuracy, timeliness, completeness and the evaluation of the effectiveness of your end to end human resources/payroll process ● compliance with statutory filing/payment deadlines ● >Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16 Page 17 Page 18 Page 19 Page 20 Page 21 Page 22 Page 23 Page 24 Page 25 Page 26 Page 27 Page 28 Page 29 Page 30 Page 31 Page 32 Page 33 Page 34 Page 35 Page 36 Page 37 Page 38 Page 39 Page 40 Page 41 Page 42 Page 43 Page 44 Page 45 Page 46 Page 47 Page 48 Page 49 Page 50 Page 51 Page 52 Page 53 Page 54 Page 55 Page 56 Page 57 Page 58 Page 59 Page 60 Page 61 Page 62 Page 63 Page 64

www.cipp.org.uk

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