AZCOMP Technologies IT - June 2020

855-556-4677 www.azcomp.com/it

JUNE 2020

Empowering Small Practices to Deliver the Best Care

IT

WE’RE FACING CHANGE HEAD-ON AND WE CAN HELP YOU FACE IT TOO

These days, people will be quick to tell you that the world is changing. And in many ways, there’s a lot of truth to that statement. The ripple effects of this new virus are far-reaching, causing people to adapt in ways that they’ve never had to consider before. AZCOMP is no exception to that. But behind the changes to how we do things, there’s something that remains the same: the reasons why we do things. Our mission as a business is identical to yours. We want to provide phenomenal service because we know that the well-being of many depends on it. We help medical professionals with their technology so they’re able to provide their patients with the medical services they need to stay healthy. When COVID-19 threatened to change the way our mission might be achieved, it was admittedly terrifying for everyone. But it’s been incredible to see that those changes haven’t gotten the best of us because the motivation behind what we do has remained untouched. Remote work can be a daunting prospect for businesses that are so collaborative. But what we’ve discovered is that being productively collaborative is all about our willingness to communicate. At AZCOMP, that willingness has not changed, no matter where each member of our team is located. Being dedicated to continued communication has allowed us to help our customers set up their own remote work systems and continue providing services to their patients. When a medical office closes, it doesn’t mean patients can stop treatment or cancel consultations. There has to be a way for doctors to continue providing care even when they aren’t able to see their patients in person. Our team understood the importance

of that fact from the moment the playing field changed, and we’ve taken on the responsibility of making sure medical professionals can still do the things their patients need them to do. We’ve been helping offices set up telehealth services that allow doctors to continue “seeing” their patients and provide treatment plans. We’ve also helped practices set up systems so their internal communication can flourish. During this tumultuous time, no patient wants to feel like they’ve been forgotten about, and that’s why it’s been so important for medical offices to find a way to communicate en masse. Doing so may require the implementation of a whole new system, but if there’s one thing that all these scenarios have taught us, it’s that learning how to adapt may pave the way for exciting innovations in the future. Throughout this journey, we’ve learned a lot of things we didn’t expect to learn about ourselves and our team. Going through a mental shift about the work you do, and going through it quickly, is a challenge. But we’ve faced those challenges head-on and are ready to help you face them too. So, if you haven’t quite figured out how to adapt your office into a productive remote- work atmosphere or if you have new systems or software that you’d like to try, then don’t hesitate to reach out to us. That’s what

we’re here for, just like before. Our reason for wanting to help you hasn’t changed, no matter how much the world might be trying to change it.

AZCOMP General Manager –Keven Cluff

855-556-4677 AZCOMP Technologies www.azcomp.com/it • 1

Published by The Newsletter Pro • www.TheNewsletterPro.com

4 THINGS YOU DIDN’T KNOW ZOOM COULD DO

The videoconferencing app Zoom has quickly become the top contender in a world saturated with apps and software trying to make it easier for families to catch up and for business meetings to take place. If you can make and answer calls, then you’ve got the gist of how Zoom works, but did you know there’s so much more you can do? MAKE A STEALTHY ENTRANCE. If you’re going to be entering a business meeting late or don’t want to disturb a family member who’s in the middle of a story, then you can opt to enter the call silently. In settings, select the audio tab and check the box to “Always” mute your microphone when joining a meeting. Do the same under the video tab. You can easily unmute yourself or make yourself visible again at any time during the call. CHANGE YOUR BACKGROUND. This one can be for fun or useful if you have a mess behind you that you’d like to hide from others on the call. Simply go into the settings of your Zoom app and click “Virtual Background.” From there, Zoom ‘THE LONG-DISTANCE LEADER’ The work atmosphere has changed for many businesses lately, and for some, it may not end up being so temporary. Remote work has its share of criticisms, but the authors behind “The Long-Distance Leader: Rules for Remarkable Remote Leadership” have developed a model that proves great leadership at the head of a remote team leads to great work from that team. Kevin Eikenberry and Wayne Turmel are the co-founders of the Remote Leadership Institute, an organization that demonstrates how leadership hasn’t changed over the years, but rather, what’s changed is how one leads. Now, they’ve created the “Three O Model” and brought it to life in their co-authored book. The model refocuses leaders to think about the elements of leadership that remain unchanged by a remote work setup: outcomes, others, and ourselves. By focusing on those three factors, leaders can better utilize technology as a tool rather than a distraction, and they will be equipped to navigate their team members from wherever they are. EMBRACE THE RULES FOR REMARKABLE REMOTE LEADERSHIP

will offer you a few selections to choose from or you can upload an image you’d like to use as your background. The possibilities are nearly endless. BEAUTIFY YOURSELF. Even the best of us occasionally roll out of bed to jump on a call, and that’s when filters might come in handy.

Zoom’s beauty filter isn’t as sophisticated as other apps like Instagram, but it’s useful in a pinch. From settings, go to “Video” and check the box for “Touch Up My Appearance.” Zoom will soften the focus on your camera, making your skin glow and reducing any unsightly blemishes or imperfections you feel self- conscious about.

REACT WITH EMOJIS. If you’re on a call that requires participants to be muted or have video turned off, like a company-wide meeting, then you may still be tempted to react to the information you’re hearing. You can do just that by using emojis. Click the “Reactions” tab at the bottom of the meeting screen and choose the emoji that matches your reaction. Emojis are visible to everyone and disappear after five seconds. NEED NETWORKING OR COMPUTER HELP?

Call our direct support line: 480-730-3055 Create a support ticket via email: [email protected]

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