Concierge CPA December 2017

Concierge CPA December 2017

December 2017

8221 Brecksville Rd, STE 205 Brecksville, OH 44141

[email protected]

(440) 340-1030

Conciergecpas.com

NAVIGATING THE Financial World and followed in my footsteps to work with PricewaterhouseCoopers.

I came to the United States two weeks after graduating from law school. It was after I met with a mentor that I realized the world of finances and taxes might hold my interest. Before I knew it, I had a bachelor’s degree in accounting! After that, I was hired by PricewaterhouseCoopers and I joined their international tax division. The job involved a lot of travel, and I learned to serve clients at a high level. Two years later, the need for travel started to wind down and the company pulled me back.

Every year, many people try to join PricewaterhouseCoopers, but only few are hired. So it was remarkable that Laszlo, like me, had a chance to work with the company. He was with the firm for two years before I made him an offer he couldn’t refuse! My business was growing and I realized I needed some help. Over the Christmas holiday, I asked him if he was willing to leave PricewaterhouseCoopers to join me at Concierge. He said yes! We were — and still are — very much on the same page when it comes to learning. We ask ourselves,“What can we do to serve our clients better?”And as we work to improve our own business, we share what we do with our clients. After all, if it works for us, it may work for them, too. That’s the kind of relationship we have with the people we work for. We have a close relationship with many of our clients, near and far. When you talk to people about their financial situation—whether it’s their business or individual finances — the discussion can become very detailed and personal. In my office, I have a plush velvet couch with a box of tissues nearby. Everything a client and I discuss has the potential to evoke strong emotions. If their business isn’t going the way they hoped or if they owe the IRS a lot of money, these kinds of situations can be stressful. If that couch could speak, it would tell of many tough financial conversations. However, the velvet couch represents more than a place to have a difficult discussions. It’s also a place of hope. We are here to help solve problems — from helping you get through tough financial issues to helping you become a better business owner. We are rooting for you. In the coming months, I hope to share much more with you, to be your resource and to help you and your business navigate the financial world better than ever before!

We are here to help solve problems — from helping you get through tough financial issues to helping you become a better business owner.

Working in this way meant I wasn’t forming a lot of close relationships with clients. Neither was I serving small businesses or individuals. It was a very traditional, professional, and impersonal environment. I thought there must be a way I could serve clients better. That’s when I changed my focus and started my own firm. In order to hold myself accountable and achieve my dream, I created a list of ways to better serve clients. So I went into my new business with a different mindset and a new perspective. Around this time, my brother Laszlo was in high school. At the time, his dreamwas to become a DJ. I asked my parents to send him to the U.S. I wanted more for him, but little did I know then, he had a knack for accounting! He too received his accounting degree

–Borbala Banto, CPA

1 (440) 340-1030

Calculating Client’s Lifetime Value

The lifetime value of a client is an easily overlooked and often underutilized concept. Don’t risk doing yourself and your business a huge disservice. Why track customer lifetime value, or CLV?When you know the CLV, you have >Page 1 Page 2 Page 3 Page 4

Made with FlippingBook Learn more on our blog