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December 2021 Oracle
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Even though it is December 1 and, from numerous reports, the Resort has been and still is very full and busy, Welcome Back. Welcome also to all the new Owners, some 200 plus, who ’ ve bought a lot at ORPS in the past two seasons and are now getting to enjoy all of what ORPS has to offer. You ’ ve heard me say that at Board meetings many times, but thanks to General Manager, Ed Vitrano, and the entire staff for their tireless efforts this past summer to complete the many facilities and amenities repairs, refurbishments, and improvements. And all the work put into making the Resort ready and looking great upon owners return throughout October and November. Your Board of Directors has been working very hard throughout the summer and into the fall as well. We ’ ve realized that this is an RV Resort business that requires regular attention all twelve months of the year. Top of the list is putting the finishing touches on a presentation on the Strategic Facility Improvement Plan, based on your survey responses of more than a years ago. The Plan will be put to the entire ownership for your consideration in January 2022, with the actual date still to be determined. On top of that, the Board and Ed are working on finishing the plans and approvals on a Dog Park located outside the west wall towards the back of the Resort. The expectation is this facility will be ready for pet owners ’ use when you return in November 2022. And very shortly, Ed will start focusing on preliminary preparation on the 2022 - 2023 Resort Budget, including the Resort ’ s Reserve Study, and those items and facilities which will require attention in the next year. By now you will have seen, and most likely completed a short opinion survey, sent to Owners mid - November, asking your opinion on the state and appearance of the resort when you arrived. It is our plan to ask your opinion on various aspects of the resort and its operations, so expect to see a few more of these short surveys throughout the season. In keeping with the Resort ’ s Mission of being a Premier Quality RV Resort, the Board has set a target to provide a high - quality level of service and experiences to the Owners and Renters, by achieving at least an average 4.0 satisfaction rating on the “5” very satisfied to the “1” very dissatisfied survey rating scale.
To all, please enjoy your winter. Don Renoe Board President
ORACLE
2
DECEMBER 2021
The Safety & Security Committee is excited about the start of a new season! We look forward to seeing all of our friends from both sides of the border this year. Despite the Covid - 19 impact and lack of members in the Resort last season the Safety & Security Committee feels good about several accomplishments. Keeping the committee charter in mind we achieved the following: • Conducted a review and testing all of our earthquake disaster supplies & equipment. This included our gas powered generator, radios, search & rescue equipment, medical supplies and the emergency response team supplies. • Revised and updated the contact list of ORPS owners who were physically present in the resort during last year and available to respond (if needed) to an earthquake or other type disaster. • Ensured the committee was able to establish an Incident Command Organization and serve as advisors to the General Manager and Board of Directors in the event of an actual emergency. • Worked closely with the Cathedral City Fire Department to review & update their copies of the ORPS map and 911 response protocols within the resort. The goal was to ensure fast and efficient 911 response times (typically numbering 2 - 5 calls per month). • Inspected, maintained and added first aid kits throughout the resort, including those located in all the satellite laundry rooms, club houses, tennis & pickleball courts. • Worked with the ORPS Post Commander to support his efforts to maintain/upgrade safety & security policies within the resort. • Keeping in mind the safety of pedestrians and pets, the committee improved the functionality & >Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16
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