Hospitality Review - Jun 2017 - Digital Version

Hospitality Review - Jun 2017 - Digital Version

HospitalityRe view The Official Journal of the Tasmanian Hospitality Association June 2017

IN THIS EDITION:

* The Tasmanian State Budget - key announcements for our industry * Liquor and Gaming update * Reimagining Tourism Tasmania’s marketing * Tasmania’s Greatest Asset * Max Hitchins - 16 things you probably didn’t know about Facebook

THA & TASTAFE AWARDS FOR EXCELLENCE 2017 WILL IT BE ANOTHER RECORD YEAR?

Corporate Partners

• Jura Australia • QikID • Premium Beverages • Tasmanian Hotel & Catering Supplies • Vanquad Vending • Beovista • Thirsty Camel • Wise Employment • Moo Music • Steps • RAMS •WT House Betta Home Living • JobNet • Lion Dairy & Drinks • Parr’s Heat Pump Centre • Hoshizaki Lancer • Collins SBA • Knight Frank • PPCA • Workskills • Samuel Smith & Son • Red Bull • Tas Water • Oakley Textiles • CRE Brokers • Aus Labour & Recruitment • APM • Commonwealth Bank • National Australia Bank • Westpac Bank • ERM • Entertainment Publications • Europcar • The Smiths Snackfood Co • Small Business Safety Systems • First Aid Training Tasmania • ANZ • Bendigo Bank • Aurora • Qantas

CONTENTS

Regulars: 4

Key Events in Tasmania

5 President’s Report 7 General Manager’s Report 8 Membership 10 Industrial Relations 12 Industry Skills and Workforce Development 15 Premier’s Report 17 Opposition Report 19 [THAT] Foundation Report 20 Tourism Tasmania Report 27 Tasmania Police Report 29 Max Hitchins - 16 things you probably didn’t know about Facebook

Features:

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Tasmania’s Greatest Asset

RAMS - Tips to help Self- Employed through the home loan process Drysdale students learning from the world’s best chefs

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CLUBS T A S M A N I A

Established 1839

June 2017 www.australianhotels.asn.au

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Key Events in Tasmania - Jun 2017 to Aug 2017 -

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* Dark Mofo Winter Feast Jun 9 - 18 Hobart

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* Dark Mofo

Jun 8 - 21 Hobart

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* Chef’s Table Dinner Ghost Rock Vineyard

* Winterfire

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Deloraine

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* Steampunk Tasmania Festival

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George Town

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Jul 8

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* Festival of Voices Jun 30 - Jul 16

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* Haw vs GWS

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UTAS Stadium

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* Huon Valley Mid Winter Festival Jul 14 - 16

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* Christmas in July at Cradle Mountain Hotel Jul 15 - 22

* Hadley’s Art Prize - Exhibition 15/7 - 25/8 Hadley’s Orient Hotel * Nth Melb vs Melb Blundstone Arena 29

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* Devonport Jazz Festival Jul 27 - 30

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.... the place to be

Photos appear courtesy of Tourism Tasmania

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[email protected] 03 6220 7300

Hospitality Review

PAUL JUBB State President President’s Report

It was great recognition for the THA in the recent Tasmanian State Budget with the government providing further support to our association for 2017/18. This is on top of the $1.5 Million over four (4) years that the THA receives to implement our THA Strategic Plan and THA ‘Great Customer Experience’ (GCE) Program. The following are some key announcements from the budget for our industry: - Tasmanian Hospitality Association (THA) As part of the Government’s continued commitment to the hospitality sector and in recognition of its critical role in supporting the growth of the Tasmanian tourism industry, $245 000 has been provided to the Tasmanian Hospitality Association (THA). This initiative will assist with the Tasmanian Hospitality Association’s industry marketing, development and coordination activities, including a hospitality industry conference in October, expanded social media presence and continued roll out of the ‘Great Customer Experience’ (GCE) program. Drysdale Centre of Excellence The Government has committed $3.2 million to improve the standards and reputation of TasTAFE’s Drysdale brand in the Tasmanian tourism and hospitality sector through the establishment of Drysdale as a Centre of Excellence. The Government will work with the tourism and hospitality industry and TasTAFE to prioritise the works required for Drysdale to operate as a hub for the Tasmanian visitor economy’s requirements for training and skills development. Kangaroo Bay International Hospitality Training College The Government has committed $200 000 in 2017-18 to support the development of an international hospitality training college. The college is to be established within the premises of a boutique luxury hotel proposed to be developed by the Shandong Chambroad Corporation at Kangaroo Bay in Bellerive. This unique facility will provide training opportunities set in a fully operational hotel and the availability of trainees is expected to complement the needs of the expected growth in hotels in Hobart and across Tasmania. Small Business Grants to Support Apprenticeships and Trainees The Government has committed an additional $2 million over two years starting this year to pilot a grants program to support small business to employ more apprenticeships and trainees. Incentive payments of up to $4K per trainee or apprentice will be provided upon successful completion of major milestones in the first two years of their training. Payroll Tax Rebate (Trainees, Apprentices and Youth) A targeted payroll tax rebate to employers of eligible trainees, apprenticeships and youth. An additional $11 million for Tourism Marketing This funding will be directly invested in domestic and international marketing programs to stimulate demand for travel to Tasmania. Tourism Tasmania will undertake additional marketing activities which build on Tasmania’s distinctive tourism brand, connecting people

culturally and emotionally to Tasmania - it’s what sets us apart as a destination. $8 million to deliver flagship tourism experiences in national parks The Tourism Infrastructure in Parks Program provides a further $8 million over two years to continue the delivery of flagship tourism experiences in national parks and other reserves across the State. Tasmania is increasingly becoming recognised as a world class eco-tourism destination and this initiative further builds on that reputation. An additional $6.8 million towards a Visitor Centre at Cradle Mountain and associated infrastructure, along with viewing facilities at Dove Lake The Budget also includes ongoing investment in stage 3 of the iconic Three Capes. This stage of the development will provide improved access to Cape Raoul and Shipstern Bluff. $6 million as part of our Cycle Tourism Strategy to support new experiences and improve existing trails around Tasmania This includes $1 million already announced for the St Helens Mountain Bike Trail Network to create a unique stacked-loop trail as part of expanding the larger Derby to Blue Tiers project. Capping electricity prices to protect households and small businesses from national electricity price bill shock - saving average households around $300 per year Relief for medium to large Tasmanian businesses from national electricity market volatility - $20m $60m to councils for TasWater returns - takeover will save average customers up to $550 over six years

For more information go to http://www.treasury.tas.gov. au/budget-and-financial-management/2017-18-tasmanian- budget

June 2017 www.australianhotels.asn.au

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Hospitality Review

General Manager’s Report STEVE OLD General Manager

THA Awards for Excellence On Monday the 21st August we once again celebrate the very best in hospitality at the 2017 THA and TasTAFE Awards for Excellence event at Wrest Point. It is exciting to announce that last year we had a record number of nominations and this year we have passed that once again. We have 344 nominations which is 17 up on 2016 with 5 categories having a very significant increase in nominations which is exciting. It is also great to announce that we have 110 venues nominated for this year’s award which is the exact same as last year but we have 38 new venues who didn’t nominate last year. This year’s event is going to be huge, so make sure you don’t delay and keep an eye out for ticket information and purchase your ticket or table as soon as possible. Make sure you don’t miss out! THA and Bendigo Bank I am also very pleased that the THA and Bendigo Bank are proud to announce that we have entered into a partnership that will provide our members with an exclusive THA benefits package. As a Tasmanian Hospitality Association member, you’ll receive some fantastic banking benefits for you and your staff - from waived fees to interest rate discounts. You’ll have access to an extensive selection of products rivalling any bank in the country, a dedicated Bendigo Bank Relationship Banker, and a level of service on which Bendigo Bank has built its reputation. Why have we partnered? Simply, because both companies share a vision to build strong, sustainable local communities. Thanks to Bendigo Bank customers, they have returned $165 million to help fund hundreds of vital projects in communities across Australia, and support truly global movements such as Oxfam and Earth Hour. Your banking is the catalyst for positive change. A Relationship Banker will be in contact with you to book in a time to visit your workplace to discuss how the THA members’ privileges package

would benefit your business along with outlining the very attractive options that are available for your staff. The THA looks forward to a long and prosperous relationship with Bendigo Bank for the benefit of its members.

State Election As you are all aware, we are heading to another state election within the next 9 months. The THA is hard at work on our election policy for the industry and as always, we are happy to hear any thoughts or ideas from members. We know that IR, training, staff recruitment, electricity pricing, taxation and water and sewerage are all major issues for our members. If you have any specific issues or ideas that you as a member would like raised on behalf of your business or community, please make contact with our office through one of our THA staff or call the office and let us know. The THA is committed to get the very best election policy from all parties that benefit you - our members!

June 2017 www.australianhotels.asn.au

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Membership Report

ANTHONY MCCONNON The THA recently met with Liquor and Gaming management and staff to discuss issues affecting our industry. The meeting is a regular catch up where we are able to bring to the surface issues our members face each day and also get an update on what treasury has been up to and what they have in the pipeline. Points raised at our last meeting included: Barring Orders - A reminder to all licensees that this process is available to you. To date, there have only been 4 orders issued to patrons by police since their introduction and none by individual venues. For more information on barring patrons from your venue, go to http://www.treasury.tas. gov.au/Documents/Barringorders.pdf Digital Licensing - Liquor and Gaming are considering commencing the process of issuing liquor licenses digitally with soft copies issued. Prescribed Duties - The department is seeking input from the industry in regards to what the industry feels special employees should be doing. For example is there a real requirement for Keno operators to be licensed? The department will assess the needs and wants and make changes if required. Community Interest Test - Community Interest Test report for Gaming by the Commission should be to Treasurer by mid-June for his decision/ approval. We will keep you up to date as more information comes to hand. It’s always interesting to keep an eye on where the industry is at in regards to the total number of liquor licenses which are currently in operation around Tasmania and how this figure compares to previous years. As of the 6th of April, there were a total of 1658 General, Special, Off, Club and On licenses in operation around the state. As you can see in the table below, at the end of the last financial year there were a total of 1603 liquor licenses in operation compared to 1147 at the end of the 2002 financial year. The extra numbers in On, Off and Special licenses are the main contributors to the increase. This information is always available on the Liquor and Gaming website. In addition to current license information, the website also holds new liquor license application >Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16 Page 17 Page 18 Page 19 Page 20 Page 21 Page 22 Page 23 Page 24 Page 25 Page 26 Page 27 Page 28 Page 29 Page 30 Page 31 Page 32 Page 33 Page 34 Page 35 Page 36 Page 37 Page 38 Page 39 Page 40

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