Imperial - Head of Building Operations

Imperial - Head of Building Operations

HEAD OF BUILDING OPERATIONS

CANDIDATE INFORMATION PACK

HEAD OF BUILDING OPERATIONS

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Executive Summary

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About Imperial College London

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Job Description

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Person Specification

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Further Information

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Application Process

Contents

HEAD OF BUILDING OPERATIONS

EXECUTIVE SUMMARY Imperial College London is a world top ten university with an international reputation for excellence in teaching and research. Consistently rated amongst the world’s best universities, Imperial is committed to developing the next generation of researchers, scientists and academics through collaboration across disciplines. Located in the heart of London, Imperial is a multidisciplinary space for education, research, translation and commercialisation, harnessing science and innovation to tackle global challenges.

Our multi-site portfolio includes our main estate in the historic South Kensington area and ranges from extensive NHS properties in West London through to a rural campus in Ascot and new facilities at Imperial College ThinkSpace in White City (where businesses, entrepreneurs and world-class researchers can share ideas and turn scientific and technological discoveries into new products and services). We are seeking to make the appointment of a Head of Building Operations to join our growing professional services team responsible for providing good quality, sustainable environ- ments where learning thrives. The post holder will be accountable for the management of all matters relating to building operations across the Imperial College estate delivered through a blended framework of in-house and outsourced providers. The team acts as the intelligent client and facilitator between the internal stakeholders and service partners. This is an exciting opportunity for a facilities management professional to preside over one of the most diverse and complex estates in London. Information about our wider strategy can be viewed at https://www.imperial.ac.uk/strategy/

Executive Summary

HEAD OF BUILDING OPERATIONS

About Imperial College London Our mission is to achieve enduring excellence in research and education in science, engineering, medicine and business for the benefit of society. Our strategy is built on underpinning foundations that make Imperial a great academic institution with talented and inspirational people who make up our university community. We are one of the highest ranked universities in the UK with worldwide recognition.

In 2014 the College celebrated its best ever performance in a research assessment. The Research Excellence Framework (REF) 2014 found that 91% of Imperial research was judged as “world-leading” or “internationally excellent” (4* and 3*) - the highest proportion of any major university. The College was also shown to have the UK’s greatest concentration of high-impact research.

About Us

HEAD OF BUILDING OPERATIONS

Imperial demonstrated improvement in every REF research area. Nine of the College’s 14 research areas were ranked in the top three in the UK overall, with two taking the top spot: Public Health, Health Services & Primary Care, and Civil & Construction Engineering. Our extensive campus network can be viewed at https://www.imperial.ac.uk/media/imperial-col- lege/visit/public/londoncampuslocations.pdf which includes White City, which is a platform for innovation and entrepreneurship at the heart of a vibrant area to live, work and play.

We are driving this evolution with a £2 billion investment in a new 23-acre integrated collaborative campus. South Kensington is our main campus and it is here that most undergraduate and postgraduate activity takes place. It’s a compact site in the heart of ‘Albertopolis’ and is home to a huge range of architectural styles from the Edwardian Royal School of Mines building to the ultra-modern Norman Foster-designed Business School. There’s plenty of green space too, including a beautiful landscaped square, with our famous Queen’s Tower at one end.

About Us

HEAD OF BUILDING OPERATIONS

JOB DESCRIPTION

Post Division Grade

Head of Building Operations Estates Operations (Support Services) Professional Services, Level 6 Director of Estates Operations

Responsible to

Function of Post Accountable for management of all matters relating to building operations across the Imperial College estate, ensuring a quality, value for money service is delivered within the strategic policies and procedures set down by the College. Responsible for the Customer Services Help Desk and addressing issues arising there from. Responsible for C. 25 staff, including 11 Direct reports with financial and budget responsibility for Building Opera- tions circa £1.2m, NHS Trust services circa £5.5m and Capital / Small FM Projects circa £2.5m. Main Duties and Responsibilities Develop and Manage: • The delivery of all Estates Facilities Projects and Minor Works commitments. • The Building and Operation management teams, including their workload and performance. • Contribute to Energy Reduction strategy in association with Head of Energy and Environment Management and provide a proactive role promoting and reducing carbon consumption across the College Estate. • Estates Facility strategy and policy for Burlington Danes complex at the Hammersmith Campus, “Thinkspace” operations at White City and for Thrombosis Research Institute. • Agree and implement recovery of costs associated with provision of services provided. • The Estates service provision and support delivered by NHS Trusts; agree service levels and negotiate costs and associated space management and lease requirements. • Disabilities and Equalities policy for Estates Operations, and act as Disabilities and Equalities Liaison Officer. • Service Level Agreements with academic community and other parties who receive Estates Facilities services. • A Risk Register for the College Estate; maintaining records and addressing issues identified. • A Hazards Register for the College Estate; maintaining records and addressing issues identified. Ensure that: • As a senior member of the Estates Operations team, contribute to the development of the estates organisation and its objectives and when required deputise for the Director of Estates Operations at relevant Committees and with external bodies. • Condition Surveys of College buildings, its estate and equipment are complete and maintained. • Ensure that the HEFCE Estates Management Record is completed and accurately reflects the con- dition of the College estate. • The College buildings are accessed; improvements recommended and implemented for the Equalities Act (2010) compliance. • The space utilisation of the NHS Trust space is in line with the Faculty objectives and has formal- ised ownership of the space. • Escalation procedures for “out of hours” events and emergencies are in place and updated as necessary. • Systems and processes are updated are reviewed regularly and opportunities for improvements

Job Description

HEAD OF BUILDING OPERATIONS

identified and implemented.

Promote: • Liaison and interface between the Estates Facilities team the Faculties and other College departments. • Health & Safety good practice across the Building Operations group and Facilities & Property Management activities. • Personal development of self and team members. Review: • Building Operations budget of circa £1.2m with the Director of Estates Operations. Review significant trends and recommend actions to address budgetary issues. • NHS Trust budget of circa £5.5m with the Director of Estates Operations. Review significant trends and recommend actions to address budgetary issues. • Capital / Small FM Projects budget of circa £2.5m with the Director of Estates Operations. Review significant trends and recommend actions to address budgetary issues. Generally • To advise and comply with all College policies and regulations, for example Health and Safety, >Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13

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