TEH_Annual Report 2016

TEH_Annual Report 2016

Impact Report 2015-2016

Every person counts, every family matters Every step of the way

Grace, dignity and respect – a focus on living life to the fullest

Welcome to Touching Lives

FEATURE ARTICLE

10 Your Life, Your Way... All the Way You can define and shape

Dear Friend,

You, our amazing donors, make it possible for The Elizabeth Hospice to provide compassionate solutions to complex problems brought on by advanced illness. Your support enables us to comfort and counsel our patients and their families during challenging times, and to restore hope to grieving children and adults when they feel lost and alone. Because of you, we are able to give families the precious gift of meaningful moments with their loved ones. Our community-centered care plays an important role in healthcare especially during these times of shrinking reimbursement and rigorous regulatory oversight. Since 1978, The Elizabeth Hospice has had the privilege of making a difference in the lives of more than 95,000 people. Patients and their families are treated with grace, dignity and respect and are guided through life’s most difficult transition by our experienced, compassionate team of experts. Those in the community who are grieving, no matter what their patient affiliation, have a professional resource to help restore hope and foster emotional healing. There are 11 school districts in San Diego County and the Inland Empire that have a resource for training their professional staff to support bereaved children without impacting their already tight budgets. All of this is possible because of your generous support. This report highlights the achievements of our caregivers, staff and volunteers during 2016. We couldn’t do it without you. Thank you for trusting us with your investment in the community. 8 6 4 Every Minute is Truly a Treasure By Beverly Marston MEMORABLE MOMENTS 5 Conversation Starter Kit Makes Life Easier By Marlene A. Prost For 36 years, The Elizabeth Hospice has been devoted to providing high-quality medical, emotional and spiritual support to those in need, regardless of their gender, age, ethnicity, religion, disease, insurance status or ability to pay . Until recently, our service area encompassed only Northern San Diego County. Now, our programs and services reach across San Diego and South Riverside Counties. We are here for you during life’s final stages and through the healing journey afterwards. The Elizabeth Hospice has committed time, financial resources and people to develop and expand a specialized pediatric service for infants and children. The program provides the traditional scope of hospice services, with sensitivity to the unique needs of families of our young patients, and fulfills our commitment to care for infants and children living with a serious illness. As your community hospice, it is our responsibility to provide you with tools and resources to make informed healthcare decisions for you and your loved one. This issue includes articles bout caregiver support, talking about your wishes at the end of life, and s irituality. Baby Boomers also discuss finding hop nd meaning when dealing with a life-limiting illness. Touching Lives magazine introduces you to the benefits of hospice for you and your family, along with the information you need to make appropriate decisions about end-of-life care. Call The Elizabeth Hospice today to begin a conversation. We’ll talk about embracing life. We’ll talk about living more fully in comfort and in control. We’ll focus on living. War regards, your quality of life By Paula Spen er Sc tt

10

CAREGIVER ’ S CORNER 6 When Your Caregiving Feels Helpless By Paula Spencer Scott FRIENDS & FAMILY 8 Reinventing Ways to Find Comfort By Ann Hood SPIRITUAL SUPPORT 14 Why Believing Matters By Harold G. Koenig, M.D.

Jan Jones, RN, BSN President and CEO Jan nes, RN, BSN, FAAMA Presi nt and CEO

NEW & NOTEWORTHY

The Elizabeth Hospice, Inc.

About Us

Our Mission ______________________ To enhance the quality of life for those nearing the end of life’s journey and for those who grieve. Our Core Values ______________________ Practice Humility • Embrace and Drive Innovation • Be Respectful • Act with Integrity Foster Transparency • Promote Collaboration • Celebrate Excellence

Our Vision ______________________ The Elizabeth Hospice aspires to a world in which every life ends with compassion, dignity, and peace. Our Team ______________________

Nurses & Aides

Counseling Bereavement Services

Patient Caregiver Community

Medical Director Patient’s Physician

Volunteers

Social Services

Spiritual Care

Board of Directors

Administration

By The Numbers

Our team of highly trained professionals supports patients and their families every step of the way. By managing pain, alleviating discomfort, and providing emotional, social and spiritual support, we make it possible for our patients and their families to focus on spending time with each other and to savor the richness of life.

32% Cancer

Other Infectious disease Genitourinary Gastrointestinal

10% Other

18% Neurological

Patients by Diagnosis

9% Respiratory

31% Cardiovascular

63%

> 81 yrs old 1682 patients

Non-school

2,678 hospice patients average daily census of 493

19%

Patients by Age

71-80 yrs old 500 patients

15%

51-70 yrs old 415 patients

3%

Other 8 infants, 8 children