The Kahn Law Firm, P.C. - January 2022

The Kahn Law Firm, P.C. - January 2022

January 2022

www.KahnLawyers.com 713-226-9900

Don’t Stop the Music Our Favorite Artists

Music plays a crucial role in most people’s lives, helping them have fun, reduce stress, and process emotions. One of the most important musical figures of the last century is Elvis Presley. If he were still alive, the King of Rock ‘n’ Roll would be turning 87 years old this January. Elvis Presley’s influence on the music we love is undeniable. So, to celebrate his birthday, we want to share some of the musical artists nearest and dearest to our hearts. Jennifer: Strangely enough, one of my most-loved singers today is someone I couldn’t stand as a kid. Growing up, Neil Diamond was my mom’s favorite artist. She’d always pop one of his cassettes on in the car, and I remember how miserable I was in the back seat, listening to those same songs over and over. It almost felt like torture. But as I got older, I started to realize just how wrong my original opinion of him was. Soon, I actually sought out his music. It’s become a way for the women in my family to bond. A few years ago, I saw him play live with my mom and my sister. Plus, we like to change the words from “Sweet Caroline,” one of his most famous songs, to be about my daughter — ”Sweet Carolyn.” I’m also a big fan of Lyle Lovett, who went to Texas A&M with another famous country musician, Robert Earl Keen. They frequently collaborated and toured together. I see the two of them live whenever I can, and they always put on a fantastic show. Lovett is a fascinating songwriter — he combines country, blues, rock and roll, and even gospel. Some of his music is just him with a guitar, but he can also play with a huge band that contains brass instruments and a choir.

I also like another New Orleans band called Cowboy Mouth. Though they’re not as famous, they do have regional recognition, and their music brings back a lot of good memories and nostalgia. Over the years, I’ve watched them play in bars and grow into bigger and bigger venues. Many of their songs talk about Louisiana heritage, and since I’m married to Jennifer, their song “Jenny Says” holds a special place in my heart. A band I enjoy from the Houston area is Blue October. Before they got big, they’d play different bars around town, and we took several short road trips to see them at small venues. Their soulful songs have a lot of meaning. There’s also pride in being able to say, “I listened to that guy before anybody knew who he was!” I like to listen to artists early in their careers and watch what they become. No matter which artists soothe your soul, music provides a unique experience that draws us together and says a lot about who we are. The next time we see you, we’d love to hear about your favorite musicians — or ones you think might earn a spot in our own rotations!

I can put on these artists’ songs any time and feel happy to hear their music. To me, that’s what music should be about: joy!

John: Growing up in New Orleans, there were countless small venues frequented by extremely talented musicians. I enjoy having that kind of personal connection to music and watching artists grow over the years before they gain national prominence. For example, I used to see Harry Connick Jr. play regularly in small bar settings before he was famous. It was just him, a piano, and an audience of about 40 people. I got to watch him perform and even meet him long before he became a household name and a judge on “American Idol.”

–John and Jennifer Kahn

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How Much Are Your Favorite Pants Worth? One Man Estimated His at $54 Million

Everyone knows that the perfect pair of pants can be hard to come by, but are they worth $54 million? Administrative Judge Roy L. Pearson had a favorite pair of pants, but in 2007, he claimed that Custom Cleaners lost them and returned a completely different pair instead. It all began when Pearson took his pants to the Washington, D.C., dry cleaners for alterations worth $10.50. The pants were sent in error to the incorrect dry cleaner, so Pearson’s pickup was delayed by several

though, was the company’s failure to live up to their “Satisfaction Guaranteed” and “Same Day Service” signs in the window.

The media had a field day, joking about the case as a “pantsuit” and inspiring a “Law & Order” episode called “Bottomless.” Pearson seemed to relish the spectacle, calling his lawsuit “an awesome responsibility” in court and breaking down into tears on the stand. He also called a witness who compared the Chungs to Nazis. Even though the Chungs offered him a $12,000 settlement to make the case go away, Pearson persevered. He ultimately lost his case. At the end of the trial, the judge declared that no reasonable person would consider the signs at Custom Cleaners to be an unconditional promise — and also that Pearson had failed to prove the returned pants weren’t his. The Chungs ultimately recovered their court costs via a fundraiser, and Pearson lost his judicial appointment. Unsurprisingly, this prompted another lawsuit, which he also lost. In 2020, Pearson was suspended from practicing law for 90 days as a result of his actions in Pearson v. Chung . But for bringing new meaning to the phase “I’ll sue the pants off of you,” his place in legal history is secure.

days. Once the pants were returned, despite bearing all the correct tags and matching his receipt, Pearson declared that the pants were not his. When the dry cleaner refused his demand for $1,000 compensation, he decided it was time for legal action. Pearson originally sued the cleaner’s owners, Soo Chung, Jin Nam Chung, and Ki Y. Chung, for a whopping $67 million in damages but later reduced the claim to a far more reasonable $54 million. In his suit, Pearson requested $3 million for mental distress, $90,000 for a rental car to visit another dry cleaner, and $500,000 in attorney’s fees (Pearson represented himself). At the heart of his claim,

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a gift or a card to show you’re thinking about them. These gifts cost resources, but as Newswire reports, multiple studies show that customer gifts increase retention. Invest in retention tools. Staying in touch with your customers is the best way to keep them happy and remind them that you care. You can stay on top of this by doing the hard work of reaching out personally each month, but it’s easier and more efficient to invest in recurring communications like automated weekly emails and regularly printed newsletters. Make personalization possible. In order to retain customers, you must build quality relationships with them. This starts with knowing who they are, what they need, and how they interact with your company and your marketing. To figure out those key points, you should gather and interpret a lot of >Page 1 Page 2 Page 3 Page 4

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