The new digital landscape

The new digital landscape

The new digital landscape: Managing risk and building resilience

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Introduction

Contents 07. A rapid response to a new world

Digital transformation hit full speed in 2020, as organisations and individuals adapted to new ways of living and working in the wake of the COVID-19 pandemic. Trends already underway, such as remote and cloud-based working, were accelerated, and the adoption of new technologies, such as artificial intelligence (AI), the internet of things (IoT), blockchain and beyond, started to gain ground. Both early and late adopterswere swept along by the demands of a more virtual world. Like never before, technology demonstrated its power to connect, drive operational efficiency and enable differentiation. And amid such rapid change, an agile approach to compliance and risk management has become vital for survival. Digital acceleration may have been driven partly by business continuity in the short term, but it has brought a host of benefits and opportunities. This has been particularly relevant in heavily regulated sectors, which have historically found it more challenging to innovate. While more digitally advanced organisations have had the opportunity to stress-test and refine their existing strategies, late adopters have been forced into action, discovering new ways to operate, think, and create competitive advantage. In doing so, they have the potential to create efficiency savings, improve the customer experience, and define category winners and losers in the years to come. At Clyde & Co, our technology, cyber and >Page 1 Page 2-3 Page 4-5 Page 6-7 Page 8-9 Page 10-11 Page 12-13 Page 14-15 Page 16-17 Page 18-19 Page 20-21 Page 22-23 Page 24

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