U Law - Facilities Manager

U Law - Facilities Manager

Facilities Manager Candidate Pack

The University of Law (ULaw) is one of the world’s largest law schools. With an impressive history dating back to 1876, the University employs over 900 staff and has over 14,000 students studying on their undergraduate and postgraduate programmes, along with an alumni network in excess of 100,000. They were the first-ever independent institution to be granted degree awarding powers and in 2012 gained university title. With a rich heritage and a reputation for innovation and contemporary teaching practices, the University continuously focuses on developing the best legal and business minds. In 2016, they opened their leading Business School, further enhancing their reputation as a full service legal, business and educational training specialist, operating from campuses throughout the UK, Berlin and Hong Kong and an Online campus. What really sets them apart from other universities is the guiding principle that future lawyers and business leaders should learn in a realistic, professional and contemporary context, with plenty of practical interactive engagement. That’s why they keep their contact hours high and their teaching groups small. Over the past 5 years the University has doubled student enrolments and continues to grow. They are extremely ambitious and plan to expand and diversify both in the UK and worldwide. As they have grown, the continuing enhancement of their brand and reputation for teaching quality and student satisfaction has been at the core of everything that they do. Whilst their legacy and identity as a specialist legal education provider remains central to who they are, they have successfully diversified their offering into business and accounting dis- ciplines, with a rapidly expanding suite of programmes delivered in their UK and overseas campuses. They plan to expand their portfolio into new applied and professionally accredited disciplines. As a pri- vate university, they are agile and innovative, anticipating the future needs of their students, their client firms and society as a whole. In 2020 their student recruitment exceeded 10,000 for the first time in their history and, whilst they remain a predominantly postgraduate university, their undergraduate numbers are also growing strongly. In 2020 they were ranked 1st for overall student satisfaction in England in the National Student Survey. Their success is driven by their reputation as a specialist university of the highest quality, offering students a unique and practice-led learning experience.

BACKGROUND

Vision and Strategic Plan

Vision and mission

In 2025 we will be the leading global university of law, business and the professions with a network of online and worldwide locations. Digital technology will enable us to offer unparalleled flexibility, based around cutting edge facilities and environments, further removing geographical barriers to education. We will offer the same quality of teaching and learning experience, with the convenience to study where, when and how our students want. At the heart of this are our people and values. Many of our staff, stakeholders and students helped to shape our new vision and strategic plan.

Vision and Mission

Strategic Plan

Strategic Plan

Caring for our students is at the heart of everything we do. We stand shoulder to shoulder with them, supporting their ambitions and ensuring they are respected and valued.

We are deeply committed to delivering a high-quality service and education. We support and accept appropriate and managed risks, in the pursuit of growth and progress whilst maintaining quality.

We are dynamic and future-focused, anticipating and embracing change with creativity and motivation.

We are agile and adaptable, leading change and meeting the changing demands of our students and employers, all the while updating our knowledge and practice to improve our performance and the student experience.

We embrace our challenges as learning and growth opportunities and prepare our students, with confidence and resilience, to do the same.

We work together in a collegiate way, challenging one another whilst treating each other with dignity and respect - embracing diversity of experience and background that allows people to do their best and thrive.

We have a global outlook and connect across different cultures. We are a diverse, inclusive community where everyone is welcomed and valued, and our differences are a source of strength.

Our diversity and inclusion initiatives are at the heart of our strategic plan to empower our staff and student community.

Vision and Strategic Plan

Core components of our Strategic Plan

Our Learning Journey

Building on our heritage of outstanding teaching and support for our students, we will deliver excellent standards in innovative learning, teaching and applied research that transforms lives and is globally recognised However, our learning journey does not end in the classroom, and we will continue to grow our support services and technologies, deepening our care for our students and offering ever closer support networks. We were ranked top university in England for overall student satisfaction in the National Student Survey 2020 and also achieved top ten placements amongst other universities for eleven further categories across the UK including: ‘The Teaching on my Course’ (4th), ‘Student Voice’ (4th), and ‘Assessment and feedback’ (7th). And in the latest Teaching and Excellence and Student Outcome Framework we were awarded silver for our teaching, learning and outcomes. Our performance in the critical categories of teaching excellence and academic support for students is sector leading.

Core components of our Strategic Plan

Our Learning Journey

Our Learning Environment

Our International Community

Our People

Our Impact

Our Learning Environment

We will transform our study and work settings through the use of the most advanced technology and resources.

By combining our physical and online campus environments and infrastructure, we will create adaptable and flexible spaces for learning and support.

Our International Community

We will establish new, and strengthen existing, pathways for international students to join us - including through our oversees campuses and our strategic partnerships.

We will embed inclusivity and multicultural values into the curriculum and develop new modules to define and address ethical issues and the rights of minority and protected groups.

Through collaboration with our international partners we will create global learning and employability opportunities.

Our People

We will develop, retain and recruit the highest calibre people, increasing the ethnic representation to reflect the diversity in our students.

By uniting academic and business professionals, we will innovate and personalise our students’ future teaching and learning, bringing knowledge from the front line of practice.

Our Impact

Graduates will leave ULaw with the experiences and skills to drive change, helping to transform the future of society and the professions.

They will have not only a world class qualification, but also a sense of purpose and empowerment that they can have a positive impact on their environments.

Through our pioneering Employability Service we will shape our graduates into the next generation of professionals. They will be digitally confident, have broad project management skills, and strong leadership potential.

CAMPUSES

1. Birmingham

2. Bristol

3. Chester

4. Guildford Campus

5. Leeds Campus

6. London Bloomsbury Campus

7. London Moorgate Campus

8. Manchester Campus

9. Nottingham Campus

10. The University of Law at UEA in Norwich

11. The University of Law in Exeter

12. The University of Law in Liverpool

13. The University of Law at Reading

14. Hong Kong Centre

All of our campuses are in thriving commercial areas and offer the same fully-resourced facilities, including well equipped IT suites with PCs for DVD and i-Tutorials, comprehensive law libraries with all the latest legal texts, quiet study areas and places to relax.

15. Online

16. The University of Law at Chester

17. GISMA Berlin

18. Sheffield

Birmingham

Nottingham

Hong Kong

Guildford

Moorgate

Bristol

Our Campus

Birmingham is one of Europe’s most vibrant cities; a great place to live and work, it boasts one of the largest concentrations of law firms and lawyers outside of London. Our Birmingham campus is located in the city’s Jewellery Quarter, just a short walk away from the centre of the city and other universities – making it a great place to study. The campus has a café, allowing you to grab hot and cold food whilst on the go and, with great transport links and the Birmingham Snow Hill Train Station just round the corner, you’re never far from the rest of the UK. The campus has an extensive law library that has a vocational and practitioner focus, affording the best tailored support for your studies, whatever your course. You can either study in our comfortable, user-friendly space or access books online when studying from home. Our courses feature regular workshops that enable you to interact with your fellow students and tutors, bringing a collaborative approach to learning. What sets this campus apart is the availability of real law court room furniture, giving you the chance to practise, get hands on experience and feel a part of the law profession before your career has even begun. The iconic Birmingham Bullring shopping centre hosts all your favourite brands if you’re looking for some retail therapy, and the city itself is packed with bars, restaurants, theatres and sporting facilities for you to socialise in. You will have many opportunities to get involved in a rich sporting and social life at The University of Law Birmingham and have the option to start a society yourself.

Via our dedicated employability team, work experience opportunities are available to every student to help you boost your CV. The campus is close to leading law firms and chambers and we have strong links to both the business and legal community in the city that you can utilise. We have reserved accommodation for undergraduate students in Birmingham called Canalside, which is positioned in the heart of the historic city, close to a wide variety of shops, students from other universities and a bustling nightlife. At Birmingham, our tutors and staff pride themselves on delivering the highest quality of legal and business education and are dedicated to helping you achieve your career ambitions. Our tutors are industry professionals that will teach you the practical skills needed to kick start your career.

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JOB DESCRIPTION

Job Title: Facilities Manager

Career (R&R) Level: Manager/Team Leader

Department: Operations

Reporting to Head of Facilities North

Location Birmingham

Direct Reports Facilities Team

Main Function of Job: Responsible for: i F ti f J :

• Manage Facilities staff. • Manage all mechanical and electrical services, plant and associated installations to ensure compliance with current legislation, ensuring all statutory testing, inspection and record-keeping is maintained up to date. • Manage and maintain external grounds belonging to the campus (if applicable). • Supervising physical plant operations including utilities, energy management and safety and security systems. • Ensuring that a compliant, safe, healthy and comfortable environment is provided for staff and students. • Scheduling and supervising maintenance and repair activities, including reactive maintenance and contracted services. • Manage all cleaning and security provision, through regular checks and audits, ensuring consistently high standards. • Providing all facilities services and support to agreed SLAs and KPIs.

Reporting Line:

• The Facilities Manager will report directly to the Head of North and work closely with the Campus Dean and Head of Operational Services.

JOB DESCRIPTION

Specif c Responsibilities i

Team Management • To manage rotas for service provision and to ensure there is adequate cover at all times. • To direct, supervise, evaluate and develop the Facilities Team members and to ensure that required training takes place for the specific job tasks and responsibilities. Client Service • To achieve excellence in student experience, ensuring consistently high standards in all service provision, to include cleaning and security, through regular checks and audits. • To maintain close and effective links with centre timetabling, catering and IT services to achieve a joined-up approach delivering maintenance with minimum disruption to the core business. • To ensure that services provided by FM are undertaken efficiently, to the required standard and, and in a timely manner, including portering, classroom set-ups, exam set-ups etc. • To liaise with teaching staff and business support departments ensuring that learning materials are received, stored and distributed, which may also require supervision of temporary staff. • To develop effective relationships with staff. • To attend Staff / Student Liaison committees responding to facilities and estates related issues and enquiries. Business Focus • To effectively manage facilities budgets. • To prepare bid specifications for projects, equipment and contracted services; oversee site and building projects performed by outside contractors. • To ensure that all aspects of statutory compliance and regulation are adhered to with all required preventative measures taken including training, inspection, audit, documentation and reporting – including Health and Safety, DDA compliance, control and disposal of hazardous waste, fire regulations etc. • To maintain appropriate inventories, asset registers, logs, records etc. as required.

• To develop, implement and supervise planned preventative maintenance and renovation/refresh programmes, and manage reactive repairs for buildings, mechanical and electrical, safety and security systems. • Working with third party contractors to deliver efficient and cost effective facilities management services at the University. • To support the campus with events, open days, inductions, graduations etc. • To manage processes for ensuring postal and courier services are in place as are ancillary services including printing and stationery to support campus operations. • To ensure lease requirements are complied with. • To attend monthly meetings with the M&E contractor to plan upcoming works and to highlight any issues with the service, escalating issues to Head of Operations/Head of Facilities/Director of Estates as required. • To attend quarterly M&E contractor management meetings (off-site). • Represent the University in any meetings with the Landlord. • Provide support to Campus management staff and employees to develop and manage sustainability initiatives locally.

Health & Safety

• To ensure the day-to-day implementation of the H&S Policy within area of management authority & control. • To ensure that the requirements for specific emergency procedures included within a risk assessment are implemented, equipment to deal with emergencies is available and that all staff under their control, have been instructed and trained as required. • To ensure that Fire Regulations are strictly adhered to with adequate evacuation plans, drills, records and tests in place and sufficient numbers of trained Fire Marshals. Ensuring safety systems are tested as required & records maintained. • To ensure that all first aid obligations are delivered and accessible with an emphasis on adequate numbers of trained first aiders, accurate and timely incident recording, investigating and reporting and well-appointed and resourced first aid facilities. • Act as Person in Charge / Incident Controller. Brief designated fire marshals on their role and responsibilities and arrange fire drills in accordance with the Fire Safety Management Plan. • Attend health & safety committee meetings as required. • Undertake general building risk assessments and provide feedback to management and to the Health and Safety Committee. Manage a building risk >Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16 Page 17 Page 18 Page 19 Page 20

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