Unite Students - National Technical Manager

Unite Students - National Technical Manager

National Technical Manager Candidate Information Pack

Students pay one bill, covering all costs, from Wi-Fi and utilities to 24-hour security and cleaning, and we have purpose built study areas so students can excel in their studies. Our staff are trained to deliver the best quality service to our students, and to actively listen and signpost students to information and support within their university and community. We pride ourselves on our pioneering approach. We have innovated many features that are now accepted as the norm and

most recently were the first private accommodation provider to move to an app-based property maintenance and communications system. Students can log 24-hour maintenance requests, noise complaints, plan and pay for laundry services and get to know their future flat mates before they move in to one of our homes. All our buildings are rigorously tested for health and fire safety, and we review our communal and external spaces to maximise a nurturing student environment.

ABOUT UNITE

As the largest manager and developer of purpose-built student accommodation, Unite Students is a pioneer, supporting the country’s world-leading higher education sector. We pride ourselves in providing a Home for Success to 50,000 students every year in circa 130 properties across 22 leading university towns and cities in the UK. With more developments in the pipeline, we are expanding our number of beds by over 6,000 over the next three years.

Our 1,400 people are committed to providing not just accommodation, but a home for our population of diverse students. Our great service, great people and great properties are all designed around our detailed research-based student insight, providing a tailored service for our students. To ensure our students can concentrate on their development, we locate ourselves close to university campuses, city centre amenities and transport links.

OUR VALUES

Our commitment to customer service is powered by an innovative, in-house operating platform. It provides a wide range of benefits to our students, such as an optimised online booking process, as well as providing us with a unique ability to drive value from our portfolio through scale efficiencies and revenue managements. Through our years of experience in the sector, we have developed strong partnerships with more than 60 of the best higher education institutions across the UK. This guarantees that around 60% of our rooms are let under multi-year, ‘nomination agreements’, giving us high visibility and rental growth certainty over half of our revenue. We also invest in and operate two specialist funds and joint ventures with institutional investment partners, the £2 billion Unite UK Student Accommodation Fund (USAF) and the £1 billion London Student Accommodation Vehicle (LSAV). Our engagement in the sector, as well as our customer insight, has inspired our values and led to us founding and being a major donor to the Unite Foundation. Since 2012, this charity has provided free student accommodation and financial support to over 250 young people who lack family support.

ABOUT ESTATES

Our Estates Team is focused on maintaining our student accommodation to the highest quality; delivering buildings that are sustainable, safe and compliant. Our Estates Team is split across 9 regions with expert staff across Estate Services, Maintenance and Technical and Capital Works.

Regional Estates Mgrs x6

Head of Estates

Senior Technical Mgr

Estates Technical Mgr

FULL STRUCTURE

Estates Planning Mgr

Estates Planning Supervisor

Estates Planning Supervisor

Technical Mgr

Technical Mgr

Estates Planning Coordinator

Estates Planning Coordinator

Regional Technical Mgr

Technical Mgr

Estates Planning Coordinator

Estates Planning Coordinator

Technical Mgr

Technical Mgr

Estates Planning Coordinator

HVAC Technician

QS Life Safety

Life Safety Engineer

Life Safety Engineer

Life Safety Engineer

Life Safety Engineer

Life Safety Engineer

Life Safety Engineer

ABOUT THE ROLE • Developing the Estates team across the UK ensuring the right mix of skills, high performance culture and a talent pipeline for the future

• Setting the strategic direction for the estate by informing the decision making process for disposals, acquisitions and investments • Taking the lead in driving our specification across all areas of the built environment • Acting as an ambassador throughout the business for all estates-related issues

In this role you`ll lead the business in its approach to delivery of maintenance, both reactive and planned. Joining our Estates team, you`ll be driving exceptional service to our customers, maximising asset life and operating within clear health and safety and statutory guidelines ensuring the busi- ness operates in a safe, secure and sustainable way. Remote role - currently homeworking

ABOUT YOU

Working for Unite Students When it comes to our people, we focus on doing a few simple things well. We recruit the best. We don’t care what you look like, where you come from, your beliefs or your lifestyle. We just want people who will help us be better. We pay a lot of attention to helping people settle into our company and their new role fast. The sooner you feel at home and part of the team, the sooner you can start making a difference. We want our people to share in the company’s success. So we make sure everyone is rewarded fairly and on merit. We invest in making sure all our people have the tools and the skills they need to do their job. We want you to succeed and develop. We want you to be the best you can be. We want you to self-manage your workload and flexible in your delivery

• Evidence of leadership of a nationally spread team of skilled technicians • Strong communication, interpersonal and influencing skills • Extensive experience in a Facilities Management or Estates Management role • Expert knowledge of building construction, mechanical and electrical installations • Expert knowledge of statutory regulations and legislation • Detailed knowledge of Health and Safety responsibilities

THE PACKAGE

Our Benefits • An annual bonus so you can share in the company`s success • Car allowance • 25 days` paid holiday • Pension scheme- based on how much you save, we`ll contribute 1% more • Flexible working opportunities • Shared Parental Leave - 18 weeks full pay • We`ve earned a Gold award for Investors in People so you`ll be working for an employer who really cares about you and your career • Other benefits include, ShareSave, Bike to Work, Charity Match, amazing discounts and more!

For a confidential conversation please contact our advisors Hayley Mintern ([email protected] | 07530 680 184) and James Gregory ([email protected] | 07966 827 391) of The Management Recruitment Group. Applications should consist of a comprehensive CV (of not more than 4 pages) and a covering letter. Closing date for applications is Sunday 21st March 2021. THE APPLICATION PROCESS

www.mrgpeople.co.uk