University of Exeter - Senior Building Surveyor

University of Exeter - Senior Building Surveyor

SENIOR BUILDING SURVEYOR CANDIDATE INFORMATION PACK

Introduction from Craig Nowell

Thank you for your interest in this crucial role at the University of Exeter.

As Director of Campus Infrastructure and Operational Support Services I have responsibility for ensuring that the university benefits from a world-class physical and digital environment and services that support the University’s mission and vision to be a global 100 research leader. You will be joining at a transformational time for CIOSS. We have brought together 3 professional services teams to create CIOSS, a unified directorate that will deliver a world-class environment that places the University customers at the very heart of what we do. This new era together with our ambitious strategies to enhance our estate, digital, commercial services and sport & grounds offerings mean that you will join to play a key role within a dynamic environment with a strong sense of purpose and aspiration. The University of Exeter estate comprises over 360,000 square metres of academic, administrative, commercial and residential accommodation on 430 acres of land across Devon and Cornwall. We are currently in the early stages of a programme to invest c.£450m to deliver the physical and digital environment we need to support world-class research and an internationally excellent education, accommodating our students and our world leading academics in exceptional teaching, learning and research spaces. The Senior Building Surveyor plays a leading role in the delivery of the University’s investment in its estate by planning and delivering a range of strategic maintenance, refurbishment and alteration projects across the University estate portfolio. You will undertake strategic planning activities in relation to the prioritisation of long-term maintenance investment whilst leading the design, procurement and delivery of estate improvement and development projects typically in the £50k to £5m value range.

This role gives an individual the unique opportunity to gain building surveying and project management experience on one of the most beautiful and diverse estates portfolios in the UK.

I look forward to hearing from you.

CRAIG NOWELL DIRECTOR OF CAMPUS INFRASTRUCTURE AND OPERATIONAL SUPPORT SERVICES

About the University of Exeter The University of Exeter is a Russell Group university that combines world-class re- search with excellent student satisfaction. Officially receiving its Royal Charter in 1955, the University has since grown to become a dynamic and successful institution, placed in the top 15 of all the main UK Higher Education league tables and ranking within the top 200 of all institutions globally. Exeter has over 22,000 students from more than 178 different countries at four campuses in Devon and Cornwall. Our success is built on a strong partnership with our students and a clear focus on exceptional teaching and research and high performance. We have close to 5,000 staff working across six colleges and multiple support services, and are one of the major employers in Devon and Cornwall. Research at the University is changing lives around the world. Recent breakthroughs include the identification and treatment of new forms of diabetes, new treatments for dementia and the development of solutions in the fight against climate change. In 2018 we announced the launch of our new Global Systems Institute. One of the largest of its kind in the world, it will bring together researchers, policymakers, businesses and students from around the globe to seek solutions to the biggest environmental challenges. We also launched a new joint research centre with the Chinese University of Hong Kong that aims to tackle emerging issues related to a changing environment and human health. These developments further our commitment to research excellence and follow our largest investment in research to date; the £52 million Living Systems Institute (LSI) on our Streatham Campus. The LSI seeks to revolutionise disease prevention through predictive biology and houses over 200 scientists from a wide range of disciplines. This development complements the Environment and Sustainability Institute in Penryn which provides an interdisciplinary centre to lead cutting-edge research into the consequences of environmental change and the mitigation and management of its effects. In the most recent Research Excellence Framework (REF), the University ranked 16th nationally, with 98% of its research rated as being of international quality, and in 2017, was awarded a Gold rating in the Teaching Excellence Framework (TEF) assessment. We are consistently ranked amongst the UK’s top universities in the Higher Education league tables produced by The Times and The Sunday Times, The Guardian and The Complete University Guide, as well as amongst the world’s top 200 universities in the QS and Times Higher Education global rankings. Exeter has always been among the leaders for student satisfaction in the National Student Survey. Our senior management team has sought to build on this strength by putting student services at the centre of our organisational strategy. The Students’ Guild and FXU (the students’ unions in Exeter and Cornwall respectively) are involved at the earliest stages of strategic planning and given a major role in making spending decisions through a specially created Student Experience Advisory Group. This has led to a remarkable degree of joint thinking and team work.

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s partnership can be seen in the landmark student services centres and hubs across our campuses including eter which provides dedicated student support, careers advice, a 400 seat lecture theatre, shop and several ange provides a similar centerpiece for our Penryn Campus. esses are our two Cornwall Campuses: the Truro Campus, located at the Knowledge Spa near the Royal tal, and the Penryn Campus, which is unique in the country for its joint use of space with the highly uth University. There we work closely with Falmouth Exeter Plus (FX Plus), the service delivery partner iversity and the University of Exeter, responsible for the delivery of shared services and facilities at Penryn ing that the interests of students and employees are at the heart of everything we do. FX Plus is an exempt wned by the University of Exeter and Falmouth University on a 50:50 basis. future students, the University has also set up a Centre for Social Mobility with the aim of helping all se their potential through Higher Education. We have hosted residential courses, run outreach d created progression schemes to help under-represented students become part of the Exeter community.

has been built upon strong foundations of leadership, governance and management, a relentless focus on d a sector leading partnership with our students.

Campus Infrastructure and Operational Support Services (

In 2017 we brought together 3 professional services teams to create CIOSS, a unified directorate that will deliver a world-cl

The creation of CIOSS is designed to create an integrated, best-in-class function that is tasked with developing and delivering and working environment for our colleagues.

Director of Campus Infrastructure and O 744 FTE

Director of Commercial, Campus Servic Co rcial, Resi us Servi Commercial, Reslde Campus Service 367FTE Maximising income from University estate Event and conference m Provision and operation accommodation to stude Management of third part accommodation contract Increase income from co leases Management of soft FM f campuses including clea management, porter serv transport Frontline security across campuses Fleet management of ove vehicles

Chief Information & Digital Officer

Director of Estate Services

Exeter lT 140FTE Exeter IT

Estates Services 122 FTE Estate Services

Building projects of between £25k - £52m Long term maintenance projects Reactive maintenance Engineering of major projects Management of contractors Strategic space management across all campuses Business Partnering to college regarding infrastructure Sustainability, waste, travel, recycling management across campuses

Design

Business partnership

• Strategy planning • Design for delivery

Develop

Build from design Successful service integration Digital innovation Specialist research support

Operate

Operation and security First line support Manage suppliers

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ss environment that places the University customers at the very heart of what we do.

ambitious physical and digital environment strategies to create the best educational experience for our students

erational Support Services erational Support Services

erational Support Services

esidential & s s esidential & s tlal & esidential & tlal & s

Director Sport & G rounds t u Director Sport & G rounds Sport & Recreation 115 FTE Director Sport & G r unds Sport & Recreation 115 FTE

Executive Support Executive Support

Business Support FTE Included In 744 s Business Support FTE Included In 744 Business Support FTE I cluded In 744

Executive Support

tlal & ential & es h

Sport & Recreation 115 FTE ort Grounds E • Management of sports grounds • Management of sports grounds • Management of campus grounds and botanical collections • Develop and deliver sports programmes across the student community • High performance programme • Manage and develop sports and gym facllttles • Manage theFamily Centre and transfer to new premises • Maintain both campuses • Student sport surfaces maintenance an e b n n r m n a l n F t e • Management of sports grounds • Management of campus grounds and botanical collections Develop and deliver sports programmes acr s the student community • High performance programm • Manage and develop sports and gym facllttles theFamily Centre and transf r to new premises intain both campuses • Student sport surface maintenance campus grounds and botanical collections Develop and deliver spo s programmes across the student c mmunity High performance programme Manage and develop sports a d gym facllttles Manage theFamily Centre and tr sfer to new premises • M intain both campu Student sport surfaces maintenance

Business Support

Business Support Administration Receptions t Business Support Administration Receptions Busine s improvement Customer Experience Risk management Q ality Manag ment Com u ications Business Support Admini tration Receptions Bus im rovement C tomer Experi nce isk management Quality M nag ment ommunications Business improvement Customer Experience Risk management Quality Management Communications e i R B Cu

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Our Estate The University of Exeter estate comprises over 360,000 square metres of academic, administrative, commercial and residential accommodation on 430 acres of land in Exeter, Penryn and Truro.

Our campus locations span both Devon (Exeter) and Cornwall (Truro and Penryn) across the beautiful South West of England.

The University of Exeter’s Green Flag awarded Penryn, Streatham and St Luke’s Campuses are acknowledged as the most beautiful and botanically interesting of any UK University. Streatham Campus is described by The Times as the ‘best-gardened campus in Britain’ and by The Independent as having a ‘sublime’ setting. The Streatham Campus is a registered botanical garden that is home to specialist plant collections including the National Collection of Azara in co-operation with Plant Heritage and the National Council for the Conservation of Plants and Gardens. The University’s Capital Strategy outlines our commitment to invest £468m in our estate, facilities and infrastructure over the next ten years as long as we meet the planned financial savings targets we have set ourselves. The strategy sets out the capital programme of work to be undertaken in this period and is supported by an Estates Strategy that details the development of our estate and buildings, IT infrastructure, equipment, and funding for risks and opportunities.

For tours of our campuses click here and for a drone tour of the Streatham campus click the video below.

Campus Locations ti s

Truro

Falmouth

Truro

Falmouth

Streatham Campus, Exeter

St Luke’s Campus, Exeter

Penryn Campus, Cornwall

Truro Campus, Cornwall

Role Profile

Job Decrip

School/Service:

Estate Services (CIOSS)

• Working closely wi stakeholders, carry o options and budget e projects. Carry out a business plans prepar meet their strategic o elemental life costs. S the investment appra the University’s Capi • Implement building planned maintenance of £5m. Prepare sch contract documents; for contract manage and inspection. • Prepare and check templates) for Forms contractor appointm • Carry out post-ten preparation of report • Carry out surveys schedules of conditio • Support the Unive presentations for fun • Carry out general supporting the Assist Assistant Director, C rating, party wall/neig etc. • Be available should occasional on-site pr Planning and Manage • Responsible for th workload and that of Director, Built Enviro Estate Services. • Manage, advise an surveying and/or cler checking work. Mana annually as part of th review, identifying tra

Post: Grade:

Senior Building Surveyor     

G

Reporting To:

Assistant Director, Built Environment

Main purpose of the role

This post offers the opportunity for the successful applicant to build upon existing building surveying skills, taking responsibility for the project management of major capital building projects with a value from £500k to £5m; the design, costing, financial control, administration and supervision of minor revenue works and maintenance projects, with individual values up to £1m; survey work and other general building surveying and estate management duties. In addition, the post-holder will be expected to take an active role in strategic planning of workload and project programmes, in conjunction with the Assistant Director, Built Environment. Technical • Provide advice and decisions in all matters relating to the University’s built environment, including health and safety and statutory issues. • Work with stakeholders to define and produce the project brief for both consultancy services and works. Produce PIDs and PEPs and other standard documentation in line with the EDS QMS system. • Act as project manager on complex capital projects, leading multi-disciplinary teams (external consultants and/or in-house staff), liaising with internal and external stakeholders and external contractors. Control project budgets, develop and maintain programmes with responsibility for delivering projects on time and to the required quality. Ensure that ‘scope creep’ is minimised and any changes are controlled. • Chair Project Working Group meetings, prepare agendas, any necessary reports and take minutes as required. • Represent Estate Services on University groups and at other meetings with University staff and students, design teams, contractors, external bodies and the Public as required. Provide reports, agendas and other material for meetings and take minutes as required. • Provide advice/input into building specifications for capital projects, prepare a brief for external consultants, checking specifications prepared and providing specialist advice as necessary. Main duties and accountabilities

ion

h the Project Working Group and other t initial feasibility studies, with design timates for major and minor capital trategic estate planning role to input into d by Colleges and Services in order to jectives. Provide life cycle costs and pport the Project Sponsor in producing sal and other documents to comply with al Procedures. projects (refurbishment, alterations, or new build) up to an individual value me and working drawings, specifications, btain quotations and tenders; responsible ent and financial control; site supervision ontract documents (using standard f Agreements for consultant and nts. er evaluations of projects and assist in the . f University buildings and prepare with prioritised, costed items of repair. sity by providing material, advice and raising/promotional activities. state management duties, including nt Director, Built Environment and pital Development in matters relating to bour engagement and issues, valuations, ent planned implementation of his/her own is/her team, liaising with the Assistant ment and other relevant members of support junior and assistant building of works staff, including allocating and e their performance and review staff University’s performance development ning and development needs and ensuring the project programme require an sence during weekends/evenings.

these are met. • Planning the implementation of small works (typically less than £25k), individual projects (minor and major) and other multi-disciplinary project programmes, including working within the accredited QA system and the University’s Capital Procedures. • Working closely with the Assistant Director, Built Environment, provide input into the compilation of the Long Term Maintenance and backlog maintenance plans. • Act as project manager for multi-project multi-disciplinary programmes, responsible for co-ordination and liaison with University customers, multi-disciplinary in-house staff and/or external consultants, external funders. Take responsibility for planning and management of programme budget and ensure projects are completed on time and to the required brief. • Assist in maintaining a master capital programme and other multi-project programmes. • Assist with the updating and continuous improvement of the QA system, including updating processes, forms and documents. • Take part in a rota to deputise for the Assistant Director, Built Environment in his/her absence. Financial Management • Maintain budget control of individual building projects and multi-project programmes. • Authorise, issue and validate payments, orders and variations, compile and agree final accounts for projects. • Act as authorised signatory for invoices and purchase orders up to £10,000 • Follow procedures for the operation of any VAT management schemes. • Provide cashflow and other information for government returns and internal monitoring purposes • Submit claims against external body funds identified for particular projects.

Person Spe

Resources controlled • The Senior Building Surveyor may have responsibility for the management of a small team of assistant/junior building surveying/clerk of works and other staff and may, from time to time, manage temporary staff. • External consultants. • External contractors. • Individual project budgets for maintenance, minor and capital works. • Multi-project programme budgets. Decision making • Decisions concerning the supervision and management of the post-holder’s team (and any other temporary staff reporting to the post-holder) and their workload. • The post-holder is responsible for the implementation of multi-disciplinary projects and project programmes and is expected to make all necessary decisions commensurate with their management. • Other technical and professional decisions relating to the University estate and building works, including those relating to health and safety. • Decisions necessary when deputising for the Assistant Director, LTM, Minor Works & Estate Management. Contacts Will interact with a very broad range of senior staff across the wider University including College PVCs and DCO’s, Professional Services Directors, other senior CIOSS staff and Project Working Group members. They will also have contact from time to time with the Deputy Vice Chancellors, Committee members, members of the Guild Executive and students. External contacts include contractors, suppliers and consultants, and contacts at government bodies, institutions, other organisations and the public. Other Duties • Update the Assistant Director, LTM, Minor Works & Estate Management, regarding progress and any other relevant factors on a minimum weekly basis. • Check and arrange signatures for contract and other legal documents. • Consult with the University solicitors on legal matters relating to building development/ tenancies. • Act as mentor to junior members of staff and work experience students. • Participate in team meetings, including updating the team with recently attended CPD events. • Will go about duties in a resource efficient way, minimising impacts to the environment wherever possible. (This job description summarises the main duties and accountabilities of the post and is not comprehensive: the post-holder may be required to undertake other duties of similar level and responsibility).

Competency

Attainments/ Qualifications

Skills and Understanding

Prior Experience

Behavioural Characteristics

ification

ssential

Desirable

Possess a degree level qualification in building surveying or a related ubject and/or professional qualification (e.g. MRICS or MCIOB)

Good working knowledge of the Building Regulations, relevant statutory egislation and codes of practice, CDM regulations, JCT and other standard orms of contract; relevant health and safety legislation and practice. Good computer skills (experience in use of Microsoft Word, Excel and roject). Excellent communication skills, including report writing, production of usiness cases, presentational material. Good design flair and the ability to produce exciting, appropriate and uild-able design solutions. Significant and demonstrable recent post qualification experience in uilding surveying, including the provision of a full design, project and inancial management service for building maintenance and minor projects individual values in excess of £500k). Significant and demonstrable recent experience in the project and inancial management of complex building schemes, with a value up to 5m. Experience of working as an “informed client” in the HE sector, or other imilar large and complex organisation. Significant and demonstrable recent experience supervising building urveying or other building-related technical staff. Recent experience of working in a multi-disciplinary environment and orking effectively leading and participating as a member of multi- isciplinary teams. Experience of working within an accredited QA system. A collaborative personality, with excellent negotiating skills. The post older is expected to exercise judgement and confidentiality, be pro-active nd have the necessary confidence to interact appropriately with a wide ange of people, both internal and external, at all levels. The ability to take n a wide range of responsibilities and to work to tight deadlines is ssential. Flexible attitude and able to work on own initiative.

About the University of Exeter University of Exeter bout he University of Exeter

A Brief

brief his

1855

1922 195

s,

World class, research-intensive universities

Over 22,000 students from 178 countries

Over 22,000 students from 178 countries

sive

s

School of Art established in Exeter

Full univ statu award

University moves to Streatham Campus

In touch with 125,000 alumni in 183 countries

5,000 untries

5,500 staff from 95 countries

5,500 staff from 95 countries

Academi Academic

Teaching Excellence Framework assessment 2017

Teaching Excellence Framework assessment 2017

gher niversity 19

141 st Times Higher Education World University Rankings 2019

m QS

5 star rating from QS

The UK’s fastest growing research university

The UK’s fastest growing research university

Engineering, Mathe Physical Sciences

Silver Award

Silver Award

For the advancement of gender equality

For the advancement of gender equality

ranked ost 018 0)

Our research is ranked amongst the most influential of 2018 (Altmetric top 100)

Social Sciences and International Studie

istory

ory

1962

1978

1993 2000 2004

2012

2013

2013

2015

2016

2017

rsity d

St Luke’s College of Education joins

Peninsula Medical School established

Joins Russell Group

Environment and Sustainability Institute opens

Living Systems Institute opens

The Sunday Times University of the Year

Ranked a Top Ten UK university for first time

Teaching Excellence Framework Gold standard

Postgraduate Medical School opens

Camborne School of Mines joins

Cornwall Penryn Campus opens

olleges

Colleges

atics and

Humanities

Life and Environmental Sciences

Business School

Medicine and Health

Values with a Difference l s with a differ nce

es with a Diff rence

W c

es describe our defining characteristics, what makes Exeter and make the assumpt on that everyon subscribes to a common ecency. They describe our coll tive aspirations and are a ref rence setting strategies, and objective for teams and individuals, as well everyday decisions. the diversity of our community b cause we believe this enr ches ent, research, studying and lear ing xpe iences. In line with our Community’ , we support and inspire each oth r to be he best an be. ery proud of our successes, awards and accreditation . They rigorous and independent assessment of our position, and give sure of the impact of our initiatives and an understanding of the s we face in creating the most inclusive community w can be. We ently awarded an institutional Athen SWAN Silver Award, and all s within STEMM (Science, Technology, Engineering, Mathematics icine) Colleges currently hold awards. W are also accredited by ll, Disability Confident, and The Mindfu Employer Ch rter.

Our values describe our defining characteristics, what makes Exeter different, and make the assumption that everyone subscribes to a common code of decency. They describe our collective aspirations and are a reference point for setting strategies, and objectives for teams and individuals, as well as guiding everyday decisions. We value the diversity of our community because we believe this enriches employment, research, studying and learning experiences. In line with our Value of ‘Community’ , we support and inspire each other to be the best that we can be. We are very proud of our successes, awards and accreditations . They provide a rigorous and independent assessment of our position, and give us a measure of the impact of our initiatives and an understanding of the challenges we face in creating the most inclusive community we can be. We were recently awarded an institutional Athena SWAN Silver Award, and all disciplines within STEMM (Science, Technology, Engineering, Mathematics and Medicine) Colleges currently hold awards. We are also accredited by Stonewall, Disability Confident, and The Mindful Employer Charter.

o

Our Mission make the exceptional happen by allenging traditional thinking and efying conventional boundaries i i n

Our Vision To be a global 100 research leader and create graduates of distinction within a community of the most talented and creative minds ision

e believe our staff and students achieve their best through inclusivity and collaboration.

Education strategy: eveloped through the contribution of hundreds of staff and students.

Student experience: graduate-level employment, learning with world-leading researchers and opportunities to work or study overseas.

We listen: student-staff liaison committees nsure our students’ voice is heard.

The result: Second out of the 24 leading

UK research-led institutions in the National Students’ Survey 2018 and in the top 10 What University Student Choice awards 2018

We have more subjects ranked in the top 10 than all her UK universities, other than Oxford and Cambridge (The Times and The Sunday Times Good University Guide 2019)

Working at the University of Exeter To help achieve our vision of being one of the world’s leading universities, we want to build a world class workforce. To support this we want to enable our managers to build flexible teams whilst creating a positive working environment in which all our staff can thrive. In 2018 we rolled out sector leading benefits where Maternity, Adoption and Shared Parental pay increased to 26 weeks full pay; Paternity leave and pay was extended to up to six weeks full pay; and a new Fertility Treatment policy was introduced providing up to five days of paid leave and two days for partners. All these are available from day one of employment. In addition to these we have a variety of flexible working options for our staff. We offer many other excellent facilities and benefits for staff, including our Staff Life programme which offers social events, wellbeing programmes and events, membership to special interest groups and a range of discount benefits.

Other benefits include: • Car leasing and cycle to work scheme, bus pass scheme and rail ticket interest-free loan; • A Family Centre on the Streatham Campus and a Nursery on the Penryn Campus, as well as a childcare voucher scheme; • A confidential 24 hour counselling and advice service to all staff; • State-of-the-art fitness centres on three University campuses; • Campus running routes; • Pool bike scheme to help travel sustainably to and from meetings across campuses; • Walking routes, including the sculpture walk, and guided campus walks; • Paid Community Challenge Day for all staff; • Northcott Theatre is on our Streatham Campus site; • Complementary therapy practitioners offer reduced priced sessions; • Chaplaincy. Sustainability We have a dedicated sustainability team at the University and it is an area that is very impor- tant to our staff and students. We want to lead by example, transforming our institution to be both flourishing and sustainable, and continue to produce generations of graduates and staff who are agents of positive environmental change. Our Environment Sustainability Strategy (2015- 2020) is to facilitate the integration of sustain- ability activities relating to education, research and operations. This will ensure that our on-campus operations are sustainable and as an organisation we are able to demonstrate that we “walk the talk”. Please visit our webpages to see the numerous initiatives that have arisen from our focus on sustainability.

Live and Work in the Most Beautiful Part of the UK

Staff at the University of Exeter, whether based at our campuses in Devon or Cornwall, benefit from living in one of the most beautiful parts of the country. With stunning scenery, outstanding quality of life, and increasingly excellent economic prospects, the South West has cemented its reputation as one of the very best places to live, work, and study in the UK. It’s no wonder our students are consistently amongst the most satisfied in the country. “Well-heeled and comfortable, Exeter exudes evidence of its centuries-old role as the spiritual and administrative heart of Devon. The city’s Gothic cathedral presides over pockets of cobbled streets; medieval and Georgian buildings, and fragments of the Roman city stretch out all around. A snazzy new shopping centre brings bursts of the modern, thousands of university students ensure a buzzing nightlife, and the vibrant quayside acts as a launch pad for cycling or kayaking trips. Throw in some stylish places to stay and eat and you have a

Exeter – A Modern City with a Rich History

Exeter is home to the Streatham Campus on the edge of the city, and St Luke’s Campus in the heart of the town. Set in the heart of the beautiful Devon countryside, Exeter is a lively, vibrant city with a strong independent sector. There are boutique shops alongside high street stores, and quirky cafés peppered amongst independent restaurants using locally sourced produce. Find out more about what Exeter has to offer, including food, shopping and places to visit, on the Exeter Live Better website. You can also hear from students about their life in Exeter on our blog pages. With a high quality of life and low crime rate, a fifth of Exeter’s population study or work at the University, making the city a welcoming environment for students and academics alike. Over recent years a number of big-name companies and organisations have seen the potential of the South West’s capital city, from the Met Office to John Lewis Partnership. Exeter’s new Science Park provides outstanding opportunities for technologically-driven businesses to develop. Exeter is the administrative and commercial centre of Devon, and the region’s exquisite coastline and impressive national parks are only a short drive, cycle, bus or train journey away. With direct flights from Exeter to London, the city is better connected and more accessible than ever.

relaxed but lively base for explorations.” Lonely Planet Guide to Great Britain

Further information and application process

For a confidential conversation please contact our advisors Ben Duffill (E: [email protected]) or Nick Coppard (E: [email protected]) of The Management Recruitment Group on T: 020 3962 9900.

Applications should consist of a comprehensive CV (of not more than 4 pages) and a covering letter (of not more than 2 pages).

Applications should be sent to [email protected] and [email protected]

The closing date for applications is 12th May 2019.

Interviews will take place at the University of Exeter on 20th June 2019.

52-54 Gracechurch Street London

Regal House 70 London Road Twickenham TW1 3QS Tel 020 8892 0115

1 M

EC3V 0EH Tel 020 3962 9900

M T

1 Piccadilly nchester

2HY l 0161 638 0936