Whitgift Foundation - Facilities Manager

Whitgift Foundation - Facilities Manager

Candidate Information Pack Facilities Manager

Contents

Dear Applicant, Thank you for taking the time to find out more about the appointment of Facilities Manager with John Whitgift Foundation. The John Whitgift Foundation looks to support people of all ages and backgrounds and bring them together to inspire a sense of community in all that they do. For more than 420 years, the Foundation has invested in the local community – ensuring a lasting legacy to educate and care for the people of Croydon, now and for generations to come.

Introduction About us Whitgift Care The Facilities Manager Role How to Apply

The Foundation is now seeking an established Facilities Manager, responsible for the Whitgift Care portfolio.

Owing to the continued ambition to deliver a customer centric facilities service, the post of Facilities Manager – Whitgift Care, has been newly created. Reporting to the Director of Property, who has responsibility for the Foundation’s wider property interests, the Facilities Manager is responsible for four key assets: Wilhelmina House, Whitgift House and Apartments, the Careers Information Service premises, and the historic Whitgift Almshouses. Across the portfolio the Foundation offers a range of residential services including respite and nursing, and independent and supported living. We hope that the following information provides greater detail regarding the Facilities Manager appointment and look forward to receiving your application.

About Us

In 1596 the Archbishop of Canterbury, John Whitgift, laid the first two foundation stones of the Hospital of The Holy Trinity. In the same year, just yards down the road, he opened a school.

Together, these two buildings would help him realise his founding vision to educate and care for the people of Croydon. This was his legacy. Today, more than 425 years on, he’d take great pride in the charitable work the John Whitgift Foundation carries out in his name. As one of the largest bursary providers in the country, we grant thousands of young people access to an outstanding education at our foundation schools – Old Palace, Trinity, and Whitgift – that many could not otherwise afford. Through our care homes and services, we give older people a true sense of community, comfort, and joy in later life. And through our Carer Support Centre, we offer Croydon’s carers a valuable support network – providing advice, information, and a welcome break from the isolation and exhaustion they can endure as they care for others in our community. Our charity supports people of all ages and backgrounds. And more importantly, it brings them all together for the benefit of all – inspiring a sense of community in all that we do. Because while much has changed since 1596, the values John Whitgift stood for then are as relevant today as they ever were; perhaps even more so.

Facts and Figures • £5.7m awarded in burseries this year alone

• £50.9m awarded in burseries in the past 10 years • 48% of students supported at our foundation schools • We employ over 1000 staff across our services • We educate over 3000 students in our three schools • £1m funding allocated to support care services • We care for 100 elderly residents in our care homes

Whitgift Care

Whitgift Care offer a variety of support for many different people across Croydon and bring them together as much as possible. Not only to add some colour to everyday life, but to ensure that even as needs change, getting the right care doesn’t have to mean leaving friends behind. The Whitgift Care portfolio includes Wilhelmina House, Whitgift House and Apartments, the Careers Information Service

premises, and the historic Whitgift Almshouses. Across the portfolio the

Foundation offers a range of residential services including respite and nursing, and independent and supported living.

Job title: Reporting to: Direct reports:

Facilities Manager: Whitgift Care

Director of Property

Facilities Team Leader/Plumber; Electrician; Painter and Decorator; Head Gardener; Facilities Assistant

Location:

Whitgift House

Job purpose To have overall responsibility for the maintenance of Whitgift Care properties (Whitgift House, Wilhelmina House, Whitgift Almshouses, and the Carers Information Service at 22-26 George Street), working closely with the Director of Care and senior leadership team; and the Foundation offices.

• To be responsible for setting and delivering the maintenance budget, to address compliance, proactive and reactive maintenance.

• To manage the facilities team and ensure maintenance tasks are prioritised and carried out appropriately to the required standard and timescales.

• To out-source tasks and projects where appropriate and manage external contractors and advisors.

• To ensure best value and efficiency is delivered in all areas of maintenance and facilities.

The Facilities Manager Role

Main responsibilities • To set the care maintenance and facilities budget with the Director of Property and Director of Care. To manage expenditure to the budget, ensuring value for money and optimum use of any internal resourcing and skills. • To lead the review, procurement and manage the operation of all external compliance, maintenance, operation and service contracts for Whitgift Care. These include, but are not limited to, catering, Care Line, industrial wastage/ bins and security.

Key Criteria

Essential

Desirable

• To review the existing facilities management software (Cantaur) and ensure that the appropriate management tools are being used to effectively plan, manage, and report compliance and maintenance tasks across the Whitgift Care estate.

Qualifications

• Professional membership of a relevant facilities management organisation e.g., Institute of Facilities and Workplace Management (IWFM) or British Institute of Workplace & Facilities Management (BIFM)

• To ensure Foundation compliance across the Whitgift Care estate with statutory, regulatory and best practice health and safety requirements.

• Evidence of continued personal professional development

• To take a lead for health and safety in respect of the Whitgift Care estate.

• NEBOSH certificate or diploma

• To review existing condition surveys and asset information of Whitgift Care buildings, plant, grounds. and equipment and ensure recommendations are enshrined in a proactive approach to maintenance planning. • To agree and establish key performance indicators with the Director of Property and Director of Care (to include speed of response and carbon consumption) and report against these.

• Facilities management experience in a care home or medical facility

Experience

• Change management

• Budget management and delegated financial authority

• Procuring and negotiating contacts

• Work with the Director of Property to lead any development projects within Whitgift Care.

• Managing service delivery, including addressing under-performance

• To prepare business cases for capex investment of expenditure, as required.

• Managing, motivating, and developing a team

• To take responsibility for a risk register across the Whitgift Care portfolio.

• Managing the performance of a team

• To report to the Whitgift Care Committee, submitting a report to every meeting and attending on behalf of the property and facilities teams.

• Management of development projects

• Detailed knowledge of relevant legislation and good practice

Skills and knowledge

General

• Procurement procedures

• To ensure all duties are carried out in accordance with health and safety regulations and relevant risk assessments.

• RICS Code of Practice for Procurement of Facilities Management

• To undertake any training and development as required.

Personal qualities

• Excellent inter-personal, written and oral communication skills

• To undertake any ad hoc projects as required.

• To undertake any other duties and responsibilities as determined by the Director of Property that reasonably fall within the scope of the role.

• Well organised and administratively self-sufficient

• Astute financial management

• Proactive and strategic thinker who can identify issues, opportunities and develop solutions independently

John Whitgift Foundation is committed to safeguarding and promoting the welfare of young and elderly people and expects all staff and volunteers to share this commitment.

• A strong understanding of stakeholder engagement and a client-centric approach to service delivery

How to Apply

John Whitgift Foundation is being supported on this recruitment campaign by the search consultancy The Management Recruitment Group (MRG).

To arrange a confidential briefing conversation please contact our advisor Michael Hewlett ([email protected]) MRG on 0203 962 9900.

Applications should consist of a comprehensive CV (of not more than 4 pages) and a covering letter (of not more than 2 pages).

Closing date for applications is Sunday 3rd April 2022.

First stage interviews with MRG to take place w/c 4th April 2022.

First stage interviews with John Whitgift Foundation on 21st and 22nd April 2022.