AIM | Performance Management

PERFORMANCE MANAGEMENT

aim.com.au/ leadership-strategy

Explore the end-to-end processes associated with the performance management cycle – from setting goals and allocating work through to performance reviews and recognition, and dealing with performance issues. You will gain the skills and confidence to drive a performance culture, set performance standards that align KPIs to the organisation’s goals, and lead others to achieve them.

COURSE OUTLINE | 3

55 % of Australian business leaders rate leadership as one of the five most essential skills for their company AIM SOFT SKILLS SURVEY 2019

To enrol or find out more information call 1300 658 337

4 | PERFORMANCE MANAGEMENT

PerformanceManagement

DURATION: 1 Day

DELIVERY MODE: On-Campus or Virtual Workshop

PRICE : $895

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Is this course right for you? If you’re a team leader or manager responsible for the performance of individuals or teams within your business or organisation, then this is the ideal course for you. Delivery Mode This course is available for study at our campuses in Adelaide, Brisbane, Canberra, Melbourne, and Sydney or can be participated in through a virtual classroom delivered over Zoom.

Learning Outcomes Upon completion of this course you will be able to:

- Allocate work in a way that’s efficient, cost effective and outcome focused while developing performance indicators with relevant staff - Provide on-the-job coaching to improve performance and conduct formal structured feedback sessions - Manage disagreement or conflict while recognising and rewarding outstanding performance to continuously improve performance and outcomes - Capture learning to inform knowledge management strategies and transfer skills to enhance performance and meet organisational and workgroup goals Included Online Courses This Short Course also gives you free access to the following Online Courses valued at $2,720: - Effective Communication - Implementing Innovation and Continuous Improvement - Project Management Fundamentals

Learn it. Earn it. Share it. By completing AIM’s Performance Management course, you will receive a certificate to recognise the high standard of learning and skill development you have attained. Print your industry-recognised certificate of attainment or share electronically to demonstrate your ever-growing value to employers and peers.

COURSE OUTLINE | 5

Workshop Overview DAY ONE

- Defining performance

- Performance coaching

- Defining conduct

- Reward and recognition

- Managing issues of conduct

- Feedback

- Performance management systems

- Performance management process

- Goal setting

- Performance improvement

- Development planning

- Before, during and after a discussion

- Monitoring performance

- Disciplinary process

- Performance review options

- Where to go for assistance

- Being preventative

Hear some of our past students speak about their experiences studying at AIM

To enrol or find out more information call 1300 658 337

6 | PERFORMANCE MANAGEMENT

Virtual Classroom Zoom capabilities include: - Participation by video and audio - Screen sharing, usable with relevant programs (i.e. PowerPoint) - Annotation on top of shared screen or using a shared virtual whiteboard - The ability to conduct polls to gauge prior knowledge or opinions on a particular topic - Features that encourage student feedback through reactions - The ability to communicate with participants through the in-meeting chat - Facilitating group work via breakout rooms

Inclusions: All students receive: - Comprehensive course notes - Free access to 3 x Online Short Courses (see page 4 for details) Please advise AIM when booking if you have any dietary or accessibility requests. On-campus students receive: - Morning tea, lunch, and afternoon tea - Internet access What’s required of Virtual Classroom students? - Computer or mobile device - An internet connection (broadband/4G+ recommended) - Speakers and a microphone - A webcam

Our Facilitators AIM facilitators are experienced practitioners with a robust mix of academic and practical expertise. We believe the education of the future managers of Australia to be a highly important task. Who is better placed to teach the art and science of management than those with current, daily real- world experience? Payment Options We require full payment to be made upfront prior to attending the training. Payment options we offer include: - Credit Card (Visa/MasterCard/Amex) - Direct Deposit (EFT) - Purchase Order - If you need to raise an internal purchase order please advise. Your space on the course is not secured until you have provided us with an official Purchase Order with all relevant details completed. - Zip Money - If you would like to spread the cost of your training out our finance partner Zip Money can offer you a line of credit with 6 months interest free and flexible weekly, fortnightly or monthly payment options. For more information on this, please click here.

COURSE OUTLINE | 7

To enrol or find out more information call 1300 658 337

Our Vision: To be the most relevant future skills training business in Australia. Our Purpose: To prepare Australia to succeed in a rapidly changing environment and to help people upskill so they can seize the future.

ENROL TODAY. Call 1300 658 337 for enrolments, course dates and advice.

Australian Institute of Management Education and Training Pty Limited (ABN 40 009 668 553); RTO code 0049 (AIMET); Ground Floor, 7 Macquarie Place, Sydney, NSW, 2000. AIMET is a registered Higher Education Provider listed on the national register, Provider ID: PRV12071, and an approved FEE-HELP provider.