ECOC2021 Virtual - Exhibitor Guide

ECOC2021 Virtual - Exhibitor Guide

VIRTUAL CATCH UP EVENT 2021

Virtual Exhibitor Guide

ECOC VIRTUAL CATCH UP 2021

Contents

Updating your virtual booth

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Logging in

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Event dashboard

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Your profile

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Schedule and appointments

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Setting your availability .

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Notifications . .

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Communicating with visitors: Live Chat .

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Communicating with visitors: Video meetings. .

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Booth Cockpit .

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Booth analytics

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FAQs .

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ECOC VIRTUAL CATCH UP 2021

How to update your virtual booth Download the VIRTUAL BOOTH GUIDE for the full content specifications for each booth and information on how to customise your booth. The online exhibition will be live to attendees from 1 st November. We would ask that you plan to have your booths complete by 22 nd October. You can continue to update and change the content on your booth as often as you wish after 1 st November as well as throughout the event. If you have not uploaded any content to your booth by Friday 29 th October, your virtual booth will be replaced with a simple company listing. Logging in To enter the Virtual Catch Up, simply click on the link provided in the email we send prior to the event, or from Monday 1st November you can access via the ECOC Exhibition website . You will need your 5-digit passcode/badge code which was sent to you when you registered. If you have forgotten your code, please contact [email protected]. We will also be sending reminders closer to the event.

Enter your code in the box provided and click Submit.

Event dashboard

On entering the Virtual Catch Up event you will see the Event Dashboard. From here you can visit all areas of the virtual event.

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ECOC VIRTUAL CATCH UP 2021

• Exhibiton: View the list of exhibitors and browse the virtual booths • Exhibition Programme: Market Focus and Product Focus sessions • Networking: Find exhibitor contacts, live chat and request video meetings

Your schedule and appointments – view all of your selected sessions and meeting appointments/requests in one place. Manage your schedule and meeting availability.

Notifications – view notifications of all meeting requests.

Your personal video meeting room and live chat inbox – view and respond to all live chat messages. The icon will show how many new messages you have received whilst offline and will play a short sound as a new message is received. We recommend having your video room and live chat inbox open in separate tabs at all times you are online in the virtual event. Your profile – update and amend your profile and add a photo. You can also manage your appointments, meeting availability and meeting requests, as well as view your booth analytics (Booth Cockpit).

The event dashboard is personalized to you. The list of exhibitors shown is based on matches to the the market sectors you chose when registering. You can click to view the full list of exhibitors, either by clicking ‘More…’ or clicking on the ‘Exhibition’ in the top menu.

Your profile

Update or amend your profile and upload a profile photo. You can also choose to add some additional information about yourself and select if you appear as online or offline to others. This can also be managed at any time from the top navigation. You can edit and update your profile at any time using the Profile icon in the top right corner. You can also access the booth cockpit from here, view your meeting requests and plan your schedule.

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ECOC VIRTUAL CATCH UP 2021

Schedule and appointments You can keep track of all of your scheduled meetings, as well as the requests you have sent and received, along with the Market Focus and Product Focus sessions you wish to attend.

Setting your availability

You can also manage your availability and block out time slots to allow visitors to view the times you are available for meetings.

Your unavailable times will be greyed out and this will be shown when a visitor requests an appointment.

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ECOC VIRTUAL CATCH UP 2021

Notifications When logging back in, you can easily see how many messages and meeting requests or video calls you have received whilst offline.

Clicking on the notification centre (bell icon) will bring up a list of all meeting requests. You an dismiss or click to manage your meeting requests. Pause alerts – swipe to on to stop receiving alerts of new meeting requests.

You will also receive email alerts of new messages and meeting requests.

Communicating with visitors There are multiple options for communicating with visitors and ways for them to contact you. Please note that exhibitors can view both visitors and exhibitors in the Network tab, but visitors can only view exhibitor contacts. We recommend all exhibitors invite their customers to register for the Virtual Catch Up (Visitor Registration is here: https://rfg.circ>Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12

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