Hospitality Review - June 2022

Hospitality Review - June 2022

HOSPITALITY REVIEW

Edition

Tasmanian Hospitality Association inducts 14th life member HOSPITALITY STALWART RECOGNISED

REGULAR SECTIONS Acting President Update 5 CEO Update 7 Minister Update 11 Opposition Leader 13 Workforce Development 15 IR Update 33 Clubs Tasmania 30-31 Great Customer Experience 35 TasTAFE 42-43 Liquor & Gaming 45 Business Events Tas 48-49 Hostplus 53 Hospitality Dr 54 INSIDE THIS ISSUE

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SPECIAL FEATURES Brewlab 8 - 10 Awards for Excellence 16-29

The Tasman 36-38 Mind Games 40-41 TasTAFE 42-43 Spin4Kids 47

Connect with us: @tashospitality @tas_hospitality

For editorial enquires contact Adam Smith [email protected] 0417327093

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PRESIDENT UPDATE

THA ACTING PRESIDENT BEN CARPENTER

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WHAT a fantastic night the Awards for Excellence was in not only showcasing the best of the best across our industry, but also the resilience and belief of everyone within it. It is billed as our night of nights and the 2022 edition didn’t disappoint. We all know how testing the past two years have been. As I said on the evening, we have faced the toughest trading conditions we have ever experienced in the past 24 months and at times it may have appeared there was no end in sight. But the wheel is turning. The optimism and confidence is returning and there was genuine excitement back in the air at Wrest Point. It was great to have both the premier Jeremy Rockliff and deputy Michael Ferguson, our hospitality minister Nic Street, former minister Sarah Courtney and Shadow Minister for Economic Development, Energy, Finance and Racing Dean Winter attend and I’m sure they all left with the sense this wonderful industry is bouncing back to its best.

Congratulations to all the gold winners, the recognition is well deserved for the efforts in the past year to firstly get back on your feet but also continue to strive for perfection and excellence. I also want to congratulate our CEO Steve Old and his team for putting on a tremendous event, I know there were plenty of curveballs thrown their way in the lead up, but everything went off without a hitch and all the feedback I’ve heard from a host of the guests has been overwhelmingly positive. Decision to re-introduce silver and bronze awards was also met with great positivity. As an operator myself we are all striving to be the best we can be and land the ultimate prize, but any recognition businesses receive is appreciated and I have no doubt everyone who received an award on the evening is extremely proud. I know all our winners will do the state proud at this year’s AHA Awards for Excellence which will take place in Sydney in November. Hopefully we can continue to shine on the national stage and back up the four wins we had at February’s event. It was also great to see our 14th THA life member Frank Morgan inducted. Frank has been a big driving force for the association throughout his time with us and for those who are unaware, was instrumental in the move from the old offices in New Town to the current building in Salamanca which has allowed us to be the powerful voice for industry that we are today.

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Hospitality Review: June 2022 5

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CEO UPDATE

ON THE JOB TRAINING INDUSTRY EXPERTS

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RESURRECTION might be the theme of this year’s Dark Mofo event but it’s also the perfect description of our hospitality industry. The one thing I noticed at the Awards for Excellence was the positivity that is once again emerging from so many operators. Everyone has done it so tough in the past two years and I’m sure we are all sick of talking about Covid. The awards were a fantastic celebration of all the amazing businesses Tasmania has and it was great to see so many people with smiles on their faces and talking optimistically about what lies ahead. Congratulations to all the winners, it was great to see a mix of the well-established venues to recently opened establishments taste success and I’m confident we stand a really good chance to feature heavily at the national AHA awards in November.

In August, we will for the first time have a major presence at Agfest and I am extremely excited to be involved at what is a globally recognised event which attracts around 60,000 people every year. For four days from August 24-27, we will be showcasing ‘the best of Tasmanian hospitality’ and there will be a host of fun and entertaining activations for people to see each day. Keep an eye out on our social channels for more information on Agfest and what will be taking place in our shed as we draw closer to it! The other big project we have been working on is our 2030 vision for the industry, which we are hoping to be able to start releasing more information on soon. We have been consulting with all our partners right around the state and developing our vision of where we see the hospitality industry needs to be in 2030. We know that each region of Tasmania faces different problems, and it is why we have created this visionary document. If we are to maintain and grow hospitality in the next eight years, we need to start addressing these issues now so hospitality remains one of the best and vibrant sectors in the state. We will use this vision to continue talking to governments at all levels so they prioritise their funding assistance to ensure we are meeting the needs and challenges faced.

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THE BEER IS SMOOTH

(Pictured: Lisa Free, Jackie Grey, John Dabner and Steve Old )

For us at the THA, the night was a major event and a chance for the staff to celebrate as well but we continue to gear up for what is going to be a big second half to 2022.

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Hospitality Review: June 2022 6

“We’re trying to bring a lot of activity and a lot of atmosphere into this area, where people might only think you can get in Salamanca or North Hobart, we want to provide incredible food and service that’s in a space that has so much potential. “And to move that barrier or break down that barrier in people’s minds is really important to us.” Brewlab’s ‘gypsy’ microbrewery is also set to be a key plank in helping any aspiring craft beer makers get a foot into the industry by alleviating the high costs of starting their own business.

“The idea is that he can be our kind of consultant, he’s the brewer, and we can now get people coming in. They come in with a recipe and give it to him - people that couldn’t normally afford to get into the craft brewing industry, just with the start-up costs and everything. “This is a way for them to kind of get into the industry and see if it’s for them without spending, 20, 30, $40,000 on equipment. “We’re also looking at courses as well so people can come in, not necessarily people that want to get into the craft beer industry, but are just interested in the process, they can come in and help us brew.” A spin off for potential brewers is seeing their products served in Brewlab, a feature that Van Tuil believes only adds to the experience for the customer and, in turn, for the local community.

“Russell has taken that on, and we got Tim Byrne from Big Red Brewing, he commissioned all the equipment for us,” Lawrence says.

VENUE FEATURE: BREWLAB

Creating a hub outside of traditional hospitality hotspots like Salamanca and North Hobart has been a major driving force behind the owners of Brewlab jumping headfirst into southern Tasmania’s latest craft beer offering D ERWENT Park might not be the first place that comes to mind when you think of a craft beer precinct. But for Lesley Van Tuil and Dave Lawrence, Gepp Parade on the outskirts of Hobart could be the first of a wave of offerings that help turn the region into the next must visit area. A little over a month since opening, Brewlab is now in full swing with the bar-café serving both American and Australian style burgers, a plethora of side options and a rotating roster of locally crafted tap beers. Upstairs a generous space can be used for private functions or meetings, an outdoor area has recently added live music for some laid-back Sunday sessions while a ‘gypsy’ microbrewery is also on site, which will allow Brewlab to not only host training courses and team building sessions but provide an avenue for budding beer brewers to hire the space to test the market.

Van Tuil and Lawrence, who have vast experience in hospitality, met while working together at The Den and have been blown away by the response they have received at Brewlab since throwing out the welcome mate. “We were asked to come and start this business up about a year and a half ago… the vision was not ours so we can’t really take credit necessarily for the location but our business partner Russell [Kelly] and a couple of his friends were here one day on the site, stopped and had a coffee and they thought ‘geez, this would be a nice place to have a beer,” Van Tuil says. “We obviously believe a lot in the location, we believe in the business and we believe in the branding and the community. “Craft beer isn’t necessarily a revolution any more but this building and this space is a revolution to the area because we want to provide a level of service and quality that isn’t available out here yet. “People think, oh where are you? Goodwood? Lutana? It’s so far away.

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EDITORIAL

Minister for Hospitality and Events Nic Street

This isn’t my first contribution to the THA magazine but it is my first as Minister for Hospitality and Events. This is a portfolio I am incredibly proud to hold, and you are an industry that I am proud to represent. I am a former small business operator and, while it wasn’t a hospitality business, I understand many of the obstacles you face and have empathy for the challenges that have been presented over the last two years. It’s a time we didn’t expect and a time that we hope to not have to repeat. The Tasmanian Liberal Government has been a strong supporter of the hospitality industry and the Tasmanian Hospitality Association as the peak body since we were elected in 2014. The partnership only grows as time goes on, and I’m pleased that we can support vital activities for your industry like development opportunities for emerging female hospitality leaders and providing funding to deliver targeted mental health support for the sector. I’m also pleased that we have been able to deliver indirect support through the successful travel voucher program, and direct funding to hospitality businesses through our small business assistance packages, the Hospitality Energy Rebate Grant Program and the Regional Visitor Attraction Hardship Grant Program.

We also earmarked $1 million for the Regional Hospitality Revival fund, but we know that it didn’t hit the mark as we hoped it would. After discussing this with the THA, last week we announced the new Revitalising Local Hospitality Venues Grant Program which will be launched in August. This program is the next step in our support of the industry and will provide grants of $5000 to eligible hospitality businesses to deliver projects or purchase equipment that will help them innovate or assist with recovery and productivity. There is a total of $750,000 allocated for this program through the 2022-23 financial year. We also listened and have ensured that the application process is simple, and that it supports you appropriately. I look forward to sharing the details of this program with you in August. I want to make sure I always listen to the industry and be your voice in the Parliament. As a sector you could not have stronger advocates than Steve Old and his team, and I look forward to continuing to work closely with them.

Photo Credit: Chris Kidd/The Mercury

“People get really get excited about the fact that they can stand there and have a beer and look at it being made. “Imagine down the track with gypsy brewing when there’s say a young guy who is in his 20s who wants to come and do a batch, they’re just giving it a go, for us to be able to also have their beer on tap and say [to customers] as an example ‘this dude is from Lutana, just trying to get out there and doing something really creative’ and it’s part of enhancing this community,” she says. “We really encourage other brewers and other companies to come out here. We were speaking to a regular who comes in nearly every second day who lives on Gepp Parade who’s about to open a homewares store on the strip.

“She was like ‘never ever, would I have thought I would see the day that there’s a bar here that’s so cool. I now feel inspired to do my business, my homewares store, I’ve lived in Gepp Parade my whole life’. “Hopefully this is all just the start of something big in the area.” “We’re trying to bring a lot of activity and a lot of atmosphere into this area, where people might only think you can get in Salamanca or North Hobart, we want to provide incredible food and service that’s in a space that has so much potential.” - Lesley Van Tuil

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EDITORIAL

Labor Leader and Shadow Minister for Tourism, Hospitality and Events REBECCA WHITE

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Rockliff-Ferguson government’s first budget fails Tasmania The Rockliff-Ferguson government’s first budget should have been notable for its vision for Tasmania and its building blocks for a better future for us all. Instead, it is notable for its sea of red ink and confirmation that this government has completely lost its way. Michael Ferguson’s first budget as Treasurer has laid bare the lack of experience in Liberal ranks, after the resignations of the former Premier and Treasurer Peter Gutwein, two other MPs and the loss of a third of the Cabinet. The budget statements show ballooning debt, with no strategy to get it under control and little to show for all this spending, with basic services like health and housing in crisis. The truth is Michael Ferguson has wrecked the budget, with the government borrowing $3.5 million every day for the next four years, on the way to a record debt of $5.2 billion, leaving Tasmanians to foot the bill for more than $600 million in interest payments. The state’s inflation rate is already the highest it’s been in more than 20 years – at 5.8 per cent, well above the national average and well beyond the growth in wages. And Tasmanians are feeling the consequences of this every day, with costs rapidly rising, making life harder and harder for families and businesses. The government pretends that everything is rosy but an honest appraisal of the >Page 1 Page 2-3 Page 4-5 Page 6-7 Page 8-9 Page 10-11 Page 12-13 Page 14-15 Page 16-17 Page 18-19 Page 20-21 Page 22-23 Page 24-25 Page 26-27 Page 28-29 Page 30-31 Page 32-33 Page 34-35 Page 36-37 Page 38-39 Page 40-41 Page 42-43 Page 44-45 Page 46-47 Page 48-49 Page 50-51 Page 52-53 Page 54-55 Page 56

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