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MSP Success - VOLUME 13 - May 2021

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MSP Success - VOLUME 13 - May 2021

MSP SUCCEESSS MAGAZINE

7 CRITICAL RULES To Protect You

AND Your Clients From Cybercrime

MILITARY GRADE LEADERSHIP TACTICS Navy Seal Officer Jocko Willink’s 4 Keys To Great Leadership

Page 6

Page 16

NEGOTIATE LIKE A PRO 3 Steps To Landing The Perfect Deal

Page 14

PROFIT SECRETS! How To Get A Handle On The Single Biggest Profit Drain In Your MSP: Labor

Page 21

MAY 2021

MSPSuccessMagazine.com

OCT 19-22, 2021

CONNECT IT GLOBAL IS BACK!

HOW WOULD YOU LIKE TO RE/CONNECT?

We’re back and better than ever! 2021 will be hosted at the MGM Grand in Las Vegas, NV. Join us and thousands of leading IT professionals, business owners, and industry leaders and re/Connect with your community at the premier IT event of 2021.

PREFER VR TO RL? Experience the best the industry has to offer from the comfort of your home with the Virtual Connect IT. Get access to all the mainstage sessions, watch our most anticipated breakouts, chat with sponsors, and mingle with your peers on our state-of-the-art virtual platform. With the ability to purchase a training pass, even your techs can get virtually certified.

Buy a ticket and book your seat today. Hurry! Seats are limited.

GET YOUR TICKETS TODAY! www.connectit.com

(Due to COVID-19 restrictions, we are limiting in-person tickets to 1,500 this year)

VOLUME 2.3 MAY 2021 CONTENTS 16

4 Extreme Ownership The 1 Thing All Great Leaders Have In Common 6 7 Critical Rules To Protect You AND Your Clients From Cybercrime 8 Why Use Direct Mail? 10 Facts To Prove It’s Necessary 10 Business Feature: ItCon Grows 300% While Facing Big Challenges 12 How To Know If The Salesperson You're Interviewing Is Truly MOTIVATED

14 Negotiate Like A Pro 3 Steps To Landing The Perfect Deal 21 PROFIT SECRETS! How To Get A Handle On The Single Biggest Profit Drain In Your MSP: Labor 23 Hot Tech For The Summer: 5 Tools All MSPs Need 24 Don’t Overlook The Low-Hanging Fruit 26 Laugh A Little 27 Genius Uncovered Inspiration From Successful Leaders

Military Grade Leadership Tactics The 4 Principles Of Combat (And Business) Leadership

The paper used in the production of MSP Success Magazine includes post- consumer waste and is produced using sound environmental practices, waste reduction, and energy-efficient operations. Our paper has FSC

VOLUME 2 I SSUE 3 • MSPSuccessMagazine.com | 3 certification and passes the SFI Chain- of-Custody Standard. Read more at WFPaperCo.com/sustainability.html.

LETTER FROM THE EDI TOR

How To Build Real Self-Confidence And Resilience In the 1920s through the ‘50s, several inventors attempted to design and patent “teaching machines” that could educate an individual about a subject without a teacher and without failure. These machines achieved this largely by quizzing the individual very closely on the subject matter, delivering a piece of information and then immediately serving up a question on that >Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16 Page 17 Page 18 Page 19 Page 20 Page 21 Page 22 Page 23 Page 24 Page 25 Page 26 Page 27 Page 28

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