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OGHS August Newsletter 2021

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OGHS August Newsletter 2021

AUGUST 2021 EMPLOYEE MAGAZINE NEWS IN GENERAL

Efforts to maintain a safe hospital environment have been implemented throughout the facility due to the recent increase in COVID-19 cases and hospitalizations throughout Louisiana, St. Landry Parish, and OGHS. Our visitor policy has been updated, and some of our hospital procedures have been changed to keep staff and patients safe. Please make yourself aware of the new changes to better accommodate our patients and guests. As I have expressed before, over 90% of the new COVID cases that we are seeing are of unvaccinated patients. If you have not been vaccinated, please get advice from your medical provider and A WORD FROM OUR CEO Kenneth Cochran, DSc, FACHE President & CEO

encourage others to do so. Getting vaccinated is even more important now and would result in fewer chances for spread. Please use all safety precautions to stay safe both at work and outside of our health system. Please also continue to be mindful of the preparations of our Joint Commission Survey, which we can expect any time now. Remove clutter, maintain performance improvement project initiatives, and keep patient safety and quality of care at the forefront of your objectives.

NEWSLETTER SURVEY

Below is the link to this month’s survey. All employees w ho fill it out correctly will be entered into a drawing to win money in the OGHS online store. Be sure to fill out the survey each month to get more chances to win. The next drawing will be in October! https://bit.ly/376bWsW

Employee Engagement Survey Tell us what you think. Help us to meet your expectations as a leader and provide you with the support you deserve. Be responsible by sharing your feedback. All responses are anonymous. The survey link will be emailed to you. The survey can be completed between Monday, Aug. 2nd - Monday, Aug. 23rd. Your Feedback + = Success Your Survey

PHYSICIAN SPOTLIGHT AUGUST 2021 Dr. Carmen Johnson Pediatrician

Where are you originally from? I was born in Savannah, Georgia, but grew up in Plaisance, Louisiana. Why did you choose OGHS? I chose OGHS because I wanted to provide the highest level of quality care to the children and families in my hometown. What is your favorite thing about working at OGHS? My favorite thing about working at OGHS is meeting new families and providing care to the families when they need it the most. I get to take care of my patients from the moment that they are born and if they get sick, I can also take care of them right here in our community. I am able to provide comprehensive pediatric care. What do you enjoy most about being a physician? I love to see the smiling faces of my pediatric patients. Even though they may be afraid in the beginning of their visits, they almost always leave with a smile. And the hugs that they give are the best in the world. What would you like everyone to know about you? I love my community and I am committed to giving my best at all times. What do you like to do in your free time? I love to read fiction and nonfiction novels, try new dessert and entrée recipes, and listen to all genres of music: Jazz, R&B, Country, Zydeco, Reggae, and Soft Rock and Roll.

Breast Cancer Awareness 2021 T his year’s theme is:

Monday, August 2 – Friday September 10, 2021 Paint the Town Pink Pre-Order T-shirt Sales Begin *Pre-orders will be available for 10 shirts or more. Deadline for all pre-order sales is Friday, September 10th. You can now pre-order online at www.opelousasgeneral.com. Wednesday, September 22, 2021 Paint the Town Pink T-shirts go on sale to the public from 8:30 am to 3:00 pm at the OGHS Main Campus. Cost is $6.00 (S – XL), $8.00 (2XL) & $10 (3XL.) This year the shirts are red. Friday, October 1, 2021 “Be My Support” Bra Decorating Contest (Pre-registration required) 4:00 pm deadline to drop off your entry to the OGHS Main Campus Gift Shop. First place is $100 chamber cash. First place for the “People’s Choice” award is $75 chamber cash. Friday, October 8, 2021 “ Paint the Canvas Pink” 5:30 pm - Join us for a fun night of painting at the Delta Grand Theatre (pre-registration required). Limited seating due to social distancing. Sign up on our website at opelousasgeneral.com under the OGHS Foundation tab and Paint the Town Pink.

Friday, October 15, 2021 “ Pinkest Business and School ” Contest

Judging of the “Pinkest” B usiness and Schools in St. Landry Parish. (Pre-registration is required). More information available upon registration. Winners will be posted on the Opelousas General

Health System Foundation Facebook Page. Thursday, October 21, 2021

The Farm d ’Allie Ladies Golf Association Golf Tournament . Proceeds to benefit the Paint the Town Pink Initiative. This will be a ladies 2 player scramble at Farm d'Allie with a shotgun start at 8:00 am. Contact Cindy Ortego at 337-945-3931. Friday, October 22, 2021 Pink Bag Luncheon & Style Show Evangeline Downs Event Center. Limited seating will be available. 11:30 AM – 1:00 PM. *Tickets for all events, t-shirt pre-orders, and sponsorships can now be paid on-line! For additional information on all our Paint the Town Pink activities, please call 943-7143 or visit our website at www.opelousasgeneral.com. Follow us on Faceb ook as we “Pai nt the Town Pink! ” “Paint the Town Pink” is a b reast cancer initiative of Opelousas General Health System Foundation.

The confirmation of events will depend upon the venue capacity and the guidelines regarding social gatherings from the Louisiana Department of Health and the CDC.

EMPLOYEE SPOTLIGHT AUGUST 2021 Jill Daigle What Jill likes about working at OGHS: Jill loves her OGHS coworkers who have become family to her. She also really likes the opportunity for career advancement and the education tools that OGHS offers. What Jill would like everyone to know about her? Jill loves spending time with her husband and their three sons; one of their favorite things to do as a family is to go fishing. Jill is most THANKFUL for her family.

Jill Daigle is being ACKNOWLEDGED as the spotlight employee for August 2021. We would like to INTRODUCE Jill, who has been a member of our OGHS family for the DURATION of 10 years. She is a Clinical Coordinator at our Main Campus Emergency Room. Jill’s EXPLANATION of her various duties: Jill handles the scheduling of ER staff at main campus and enforces/ensures policy compliance in the Emergency Room. She also performs regular nursing duties for patients coming to the Emergency Room as well as establishing patient and employee satisfaction.

CONGRATS TO DOLA SAM ON HER RETIREMENT

Congratulations to Dola Sam on her retirement! Dola worked as an Admit Coordinator for the past 21 years. She will be greatly missed. We would like to congratulate Dola and send best wishes. Pictured with Dola is Suzanne Kidder, Human Resources Officer.

Did You Know? OGHS encourages and supports our employees in seeking career advancement within our health system. Current employees can view a list of internal job postings on the ADP portal at www.workforcenow.adp.com. To apply, simply log on to the ADP Portal, then go to Myself, Talent and Career Center. The internal career center is designed to open selected available positions to our current staff first. All external postings will be posted on the hospital website at www.opelousasgeneral.com on the career tab. Employees or the general population can apply on the website for any of the positions listed. We value the experience and knowledge of all our health system staff and we hope you find these tips helpful!

DR. SINGHAL SPEAKS TO KIWANIS

Dr. Saurabh Singhal, Neurologist, spoke to the Opelousas Chapter of the Kiwanis Club recently about the modalities that he and Dr. Lalan treat at OGHS. He is pictured with Shelly Fontenot, Community & Physician Liaison.

CONGRATULATIONS TO CATHY DUPRE & ANNE SMITH

Congratulations to Cathy Dupre, RN and Anne Smith, RN in the Case Management Department. They both earned their Certified Case Manager certification recently. They received training in all aspects of case management including utilization, discharge planning, payor scores, transition of care and Medicare guidelines. They both successfully passed their examination from the Commission for Case Manager Certification. Cathy has been employed at OGHS for the past 20 years and Anne has been with OGHS for the past 3 ½ years. Congratulations to both of you!

August 5, 2021 10:00 am - 11:00 am South Campus MOB Topic: Breathing Techniques Learn ways to better cope with your diagnosis while getting the support of others in similar situations. These support groups give you the tools you need to live your best quality of life. Support Groups for Individuals with Lung Disease American Lung Association Better Breathers Clubs are regularly scheduled, in-person support groups for individuals with chronic lung disease including COPD, pulmonary fibrosis and lung cancer.

For more information or to register call (337) 594-3801. It feels good to talk with others who understand what you are feeling, and can offer support and encouragement along the way. LUNG.org/better-breathers Led by an American Lung Association trained facilitator, Better Breathers Clubs feature educational presentations on a wide range of relevant topics, including: • How COPD affects the lungs • Breathing techniques • Exercise • Talking with your physician • Medications & other treatment options • Medical tests • Supplemental oxygen • Home healthcare • Lung transplants • Air pollution

OGHS ANNOUNCES APPOINTMENT OF DEREK J. METOYER, M.D. TO THE BOARD OF TRUSTEES

Dr.Metoyer is a member of the Louisiana and American Academy of Family Physicians and is an active medical staff member at Opelousas General Health System. He is currently serving as medical director of Elara Caring Home Health Agency and serves on the board of the Central St. Landry Economic and Industrial Development District. Dr. Metoyer served on the board of the St. Landry Parish Chamber of Commerce from 2007–2008, and as Chief of Staff at Opelousas General Health System from 2006–2010. He is a past Chairman of the OGHS Medicine Committee and past staff physician at Doctors Hospital of Opelousas. Dr. Metoyer was married to Dr. Lana Metoyer, family medicine physician, who passed away in 2016. They have three children, Arianne, Derek II, and Adam. In his free time, Dr. Metoyer enjoys spending time with family and friends. He also enjoys reading, especially about history. He is a big fan of the Saints, LSU and Grambling, and enjoys the outdoors and fishing. “We are very pleased with the appointment of Dr. Derek Metoyer to the OGHS Board of Trustees. He has been a part of the OGHS family for over two decades and his commitment and dedication collaborate with our mission of providing the highest level of quality patient care. We look forward to working with him on the Board of Trustees,” said Tuttle. Ms. Tuttle stated that Dr. Richard Tate, lifelong physician in Opelousas has retired from the board after serving since 2015. “He has been a tremendous asset during his service, and we thank him for his dedication to Opelousas General Health System and to this community for so many years,” Tuttle added.

Gina Bradley Tuttle, Chairman of the OGHS Board of Trustees has announced that the Hospital Service District #2 Board of Directors has appointed Derek J. Metoyer, M.D. to serve on the Opelousas General Hospital Trust Authority Board of Trustees. Dr.Metoyer, a family medicine physician, will replace Richard Tate, M.D. who recently retired. Dr. Metoyer was raised in the historic 7th Ward in New Orleans, LA. He is a 1987 graduate of Brother Martin High School. He completed his medical training in 1992 from Louisiana State University School of Medicine in New Orleans, LA, and completed his Internship and Residency at Baton Rouge General’s Family Practitioner Program, where he served as chief resident. He is the Owner/President of Metoyer Family Medical Corporation, Inc. , the medical clinic he opened in 1998.

You’re Invited to our VIRTUAL Counit Bab Showe August 1st-5th OGHS Facebook Pag

Community support organizations and vendor information Staff and provider messages Learn about benefits of breastfeeding Register for doorprizes and giveaways

How to Register :

For questions or more information call Lauren David, RN, IBCLC at (337) 594-3804. The first 100 registrants can receive a free swag bag by completing the quiz at the end of the magazine. Visit the OGHS Facebook page event “Virtual Community Baby Shower” to register. On August 1 at 8 AM, you will be able to access our free digital magazine.

Baby-Friendly TM Since 2015

“ “Very thankful for a such a great place in Carencro! – Nicole H.

ONLINE COMMENTS “NPWilson and the assisting nurses were very friendly andmade my daughter and I feel extremely comfortable while receiving flu shots last year. Great experience and best shot I’ve ever gotten! Won’t hesitate to go again next year!” – Crystal L. “This was such a pleasant experience to encounter! Very friendly and attentive staff, and the NP was amazing. He made my son feel so comfortable and explained everything in detail.” – Nicole H. “After over a month in the hospital, I amfinally home. I have learned through occupational therapy how to do everything with one hand and from physical therapy how to stand and walk with a cane (for now)! Many thanks for a wonderful hospital (OGHS) and an extraordinary staff! They were professional and showed compassion. I give the in-patient rehab 5 stars!!!” – Jean O.

Brian Angelle , Medical Imaging Jacquelin Aymond , Medical Imaging The following employees and physicians were recognized by the patients in January 2019 Patient Satisfaction Surveys. Congratulations to each of you and keep up the good work. The following employees and physicians were recognized by the patients in the month of JUNE in our Patient Satisfaction Surveys. Congratulations to each of you and keep up the good work!

Ulaysha Mouton, Phlebotomy Phyllis Richard , Admit Chelsea St. Romain, ED Brittany Sebastien , ICU Abbie Smith, EVS Physicians Dr. Gerard Ballanco Dr. David Clause Dr. Patrick Gillespie

Darlene Birotte , ED Brandy Darden, 5N Tisa Forbes , 5N Labor & Delivery Wayne Fruge, PCU Mona Giron, Admit Kyla Joubert , CP Lab Shannon Knowles , Admit Carla Ledoux , Admit Desmond Lewis , PCU Labor & Delivery Admit ED ED Labor & Delivery

PHYSICIANS

Jennifer Arnold

Vivian Bias

Angel Bowman Nicky Cormier Melissa Deshotels Rochelle Disotell Monica Fruge Saronia Manuel Andrea Philippi Sandrae Richard Paula Taylor X 2 Devon Thibodeaux Jamie Porter

Dr. Guy Goudeaux Dr. Derek Metoyer

Dr. Amer Raza Dr. Sal Vazquez Dr. George “Ray” Williams Dr. Supraja Yeturi

Dr. Andrew Sicard Dr. Kalyan Veerina

Admit

4N

Practice Management

Lab OPELOUSAS POLICE DEPARTMENT RECEIVES CPR TRAINING Admit Admit

4N

Stella Turner

Lab

Louise Washington

Admit

FIRST BABY OF THE DECADE

The Education Department staff recently conducted CPR class for the Opelousas Police Department at their station on Court Street. Thank you for extending your knowledge and service to the community.

We welcomed the first baby of 2020 on January 2nd and presented her parents with a New Year gift. Amora Rose Edmond was born at 3:44 a.m. weighing in at 7 lbs. , 5 oz. She was welcomed by her parents Rachael Ricker and Daniel Edmond. Dr. Thomas Jarnagin delivered Baby Edmond and her pediatrician is Dr. Carmen Koubicek. Pictured with the family from left: Dr. Carmen Koubicek, Rochelle Disotell, RN, Dr. Thomas Jarnagin and Vickie Couvillion, Director of Women’s Services.

CONGRATULATIONS TO ANDREW BRICKLEY

Congratulations to Andrew Brickley, VP of Business Development! He recently became a Fellow of the American College of Healthcare Executives (FACHE), the nation’s leading professional society for healthcare leaders. He successfully completed the requirements of earning continuing education hours, demonstrating professional/ community involvement,meeting academic and experiential criteria and passing a comprehensive examination, which signifies board certification in healthcare management. Andrew has been employed at OGHS as the VP of Business Development for the past 5 years.

JUNE SAFESITTER GRADUATES

Congratulations to the graduates of the June Safesitter class! These students learned valuable information about staying safe when they are home alone, watching younger siblings, or babysitting. The class is designed for 6-8 grade students. Pictured with the students from left are Chinazo Malizu, RN and Shantelle Savant, DNP, Director of Education & Ortho/4N.

Diversity Equity Inclusion

This is for you, Lefthanders August 13th is International Lefthander’s Day. Yes, that’s right…a day for those that represent 12% of the population. And while this diversity and inclusion contribution is a little different than others before, we hope you will enjoy being more aware, celebrating your “southpaw” friends and understanding howwe all operate in this this right-handed world. • In the Middle Ages, those that were lefthanded were a bit nervous to be found out as they were linked to being a witch or engaging in witchcraft. • Being dominant is actually hardwired in the womb. But parents typically won’t be able to determine which hand is dominant until around 2 or 3 years of age. • According to a 2008 study, a left-handed person is 23% more likely to be male than female. • Your brain’s right side controls muscles on the left side of your body and largely drives musical and spatial abilities. That may be why left-handers often hold more than their share of slots in creative professions. • Lefthanders are more inclined to choose a left sided choice and associate that with being good or right and the things on the right as being bad or wrong, although everything in the world as we know it is laid out for righthanded thinking. • A study at Northwestern University found that lefthanders are more competitive than their right-handed counterparts—sorry, golfers--less than 4% of you are successful in the PGA. BUT you do make especially good baseball players, tennis players, swimmers, boxers, and fencers. • Anything Lefthanded, a store selling lefthanded items, was invented by William Gruby. One night at dinner, his four lefthanded friends were having a time, bumping elbows while eating as they sat next to their righthanded friends. Anything Lefthanded was sold in the 1980s and it continues to be one of the biggest lefthanded retailers. • Scissors, can openers, zippers on pants, spiral notebooks, binders, buttons on shirts, and credit card machine swipes are all made for right handers. Lefthanders usually have to bring their left hand around and operate the tool. • Famous lefthanders: Albert Einstein, Helen Keller, Oprah Winfrey, Julius Caesar, Ruth Bader Ginsburg, Jimi Hendrix, Oscar de la Hoya and Leonardo da Vinci…perhaps that is why you have a creative side.

Attention All Employees! We know lunch breaks are valuable and time is limited; to avoid standing in line to order and then again to pay you can do both from the Lil General by using our ChowNow App. Sign up today and get some of your valuable lunch time back. Enjoy and we look forward to serving you soon. Get 20% off by using the promo code: OGH20 Available Monday-Friday Ways to Order: https://direct.chownow.com/direct/5951/locations/7840

1 2 3

Apple or Android Mobile App-text GENERAL to 33733

Employee Intranet

Education Course Offerings DUCATION OURSE FFERINGS

AUGUST 2021

CPR

ACLS - RENEWAL

PALS - INITIAL

PALS - RENEWAL

8:00 am 1:00 pm 8:00 am 1:00 pm 8:00 am 1:00 pm

Aug. 5

Aug. 3

Aug. 30 & 31 2 - Day Course

Aug. 4

8:00 am

8:00 am

8:00 am

Aug. 10 & 11

Aug. 24

Aug. 25

8:00 am

8:00 am

Aug. 18

Aug. 26

1:00 pm

Aug. 26

8:00 am (Beginner)

SEPTEMBER 2021

CPR

ACLS - RENEWAL

ACLS - INITIAL

PALS - RENEWAL

Sept. 9

Sept. 8

Sept. 1 & 2 2 - Day Course

Sept. 7

8:00 am 1:00 pm 8:00 am 1:00 pm 8:00 am 1:00 pm

8:00 am

8:00 am

8:00 am

Sept. 16

Sept. 14 & 15

Sept. 27

8:00 am

8:00 am

8:00 am

8:00 am

Sept. 28

Sept. 22

Sept. 29

Sept. 30

1:00 am

8:00 am (Beginner )

Sept. 30

CPR, ACLS & PALS classes will be held at South Campus, 2nd Floor, in Room 280.

To register, contact [email protected] or call the Education Dept. at Ext. 3801.

1. OTC Collections have improved from 5.4% to 7.7% v. FY 2020 2. Gross Charges have increased 53.0% v. FY 2020 3. Welcoming new Pulmonologist, Dr. Joseph Lamar in early August! 4. Bee Program activity to take place in August. Thanks to all our Bees that keep our hive, thriving! 5. Welcoming Dr. George Ray Williams to WellSmart Health of Opelousas! 6. Congrats to Amy Chevalier on her new role as Practice Manager for Pain Therapy Clinic. 7. Congrats to Jennifer Smith on her new role-Quality & Population Health Manager. Quote of the Month Hello AUGUST, Can the Time Slow Down Please…. Top News in Physician Practices Physician Practices Newsletter August 2021

Birthdays • Cynthia Hamilton 8/3 • Stacy Stephens 8/8 • Brittany Fortie 8/8 • Dawn Pierrotti 8/11 • Amanda Fontenot 8/13 • Cheryl Sonnier 8/13 • Brittany Carmouche 8/14 • Julie Raza 8/17 • Felicia Brazier 8/21 • LeeAnza Robert 8/26 • Donna Wilson 8/27 • David Reese 8/28

Teams Pictures

New Team Members

• Amanda Jeffers, LPN, SAO • Alissa Joseph, NP • Lana Sylvester, Practice Manager, Ortho Spine • Lisa Briggs, LPN, Ortho Spine • Jeanne Albarez, LPN, Ortho Spine • Renee Clark, Insurance Billing Clerk, Ortho Spine • Ashley Comeaux, PreAuthorization Analyst, Ortho Spine • Kimberly Harding, NP/PA, Ortho Spine • Taylor Slaughtor, Medical Records Clerk III, Ortho Spine • David Beaugh, Radiology Tech, Ortho Spine • Nicole Thompson, Transcriptionist, Ortho Spine

Employee of The Month

Open Positions

• Rainey Clinic – LPN • Pulmonology Clinic – • Medical Assistant, RHC • Medical Assistant, Collins Clinic • Receptionist, PT, Carencro Certified Medical Assistant • Carencro Clinic – LPN • LPN, PT, Carencro • Receptionist, PRN • LPN, PRN • MA, PRN • LPN, Pain Therapy • MA, Pulmonology

Olivia Hebert , Referral Coordinator Physician Practices

Congrats to Olivia Hebert!

3 F 3 Fun Questions: un 33333:33Fun3

1. How long have you worked for OGHS? It will be 7 years in October. 2. What do you enjoy most about your role? Olivia enjoys that every day is a learning experience with working with all the different specialty clinics. 3. What’s something surprising about you that people don’t know? Olivia gets scared easily. She jumps every time a coworker is walking around the corner and they almost run into each other.

Riddle

Q. What has to be broken Riddle Q: What month of the year has 28 days? A: All of them before you can use it? A. An egg

Need to Know

• Updates:

o ECW Updates-Calendar to sign up and schedule updates coming soon o Just Show Up-IT Support o The Art of Caring Book Discussion-last session July 27, 2021 at 12 Noon. o Next Book: Brene Brown, Dare to Lead ; any team members that might be interested in joining, please contact Faydra @ ext. 4591 o Global Leadership Summit 2021-August 5, 2021, and August 6, 2021.

• Events/Forums:

Photos submitted by:

• Rainey Clinic • CDLV • Physician Practices, Quality • Centre de la Vie • Collins Family Clinic • Rural Health Clinic • Rainey Family Clinic • Physician Practices

Christopher’s Cyber Corner

SEC_RITY is not complete without U!

MAIN CAMPUS 539 E Prudhomme St Opelousas, LA 70570

SOUTH CAMPUS 3983 I–49 S Service Rd Opelousas, Louisiana 70570