Options - Programs & Services

Options - Programs & Services

Building community

Inspiring hope

diversity teamwork integrity re Together we can all be part of

The land which we are on is the unceded territories of the of the Coast Salish peoples including Kwantlen, Katzie, Matsqui, Musqueam, Semiahmoo, Tsawwassen, Kwikwetlem and the Sto:lo Nations.

It’s been nearly 50 years since Options Community Services first opened our doors. In our early years, we provided transition houses, crisis lines, counselling, youth shelters, and transportation for seniors and the disabled. Through the past five decades, we’ve witnessed incredible growth in our communities and, we’ve grown too - expanding our services and enlarging our team to provide a variety of social services primarily in Surrey, Delta, White Rock and Langley. As a registered charity, Options touches more than 100,000 lives every year. We help you, your neighbours and friends to feel included in our community. We support you in times of crisis. We help you find homes and jobs. We support your families, and we help you to live independent, fulfilling lives.

2

www.options.bc.ca

espect building a healthy community.

excellence

Today, as always, we’re guided by our consistent promise: Building community. Inspiring hope.

We envision a healthy, caring community, where everyone thrives. We imagine a place where everyone experiences a sense of common humanity through acts of understanding, kindness and encouragement, offered by their neighbours and community service organizations like Options. We thank you for entrusting us to be a vital part of our community life for so many decades. We’re grateful to the many volunteers, donors, partners, and of course our staff, who every day help us to achieve more for our community than any of us might be able to do working alone, which is, after all, the essence of community.

We are here for you, today, tomorrow and beyond.

Yours, in community.

3

Christine Mohr Chief Executive Officer

www.options.bc.ca

Diversity Statement The diversity of our community takes many forms. OCS is committed to celebrating the rich diversity of our community. We are guided by the principle that celebrating diversity enriches and empowers the lives of all people.

Vision A healthy, caring community, where everyone thrives. Mission We inspire hope and belonging for all. Guiding Principles The following principles or values inspire us and guide our planning, our decision-making, and our daily work. Diversity Everyone has a voice. We are inclusive, respectful and fair. Integrity We are accountable, honest and compassionate. Resourcefulness We are creative, flexible and innovative. Collaboration We work collaboratively as partners and teams within the organization and broader community. Excellence We go above and beyond ordinary and strive towards the exceptional and extraordinary.

Options Community Services Society is accredited by the Council on Accreditation (COA) demonstrating that our programs and services meet or exceed internationally recognized standards of best practice.

4

www.options.bc.ca

Volunteering at Options We welcome people interested in volunteering at Options Community Services. Volunteers can support others in their community, learn new skills, share their time or expertise and explore career options. If you are interested in volunteering, please call us for more information. Phone............................................................ 604.596.4321 Fraser Health Crisis Line We provide immediate, free, anonymous support, crisis intervention and community resource information to people of all ages, 24 hours a day - every day. Whether you are concerned about your own situation or that of someone else, you can call the Crisis Line about anything, including the opioid crisis. Our services include response to those who call 1800SUICIDE and 310Mental Health Support and are delivered by skilled volunteers who have successfully completed a rigorous training program. Phone............................................................ 604.951.8855 Toll-free. .................................................... 1.877.820.7444 1800SUICIDE...............1.800.SUICIDE/1.800.784.2433 310Mental Health Support. ...............................310.6789 Volunteers are recruited on an ongoing basis. If you are interested in learning more about this challenging and rewarding opportunity, please visit www.options.bc.ca and follow the links for the crisis line. Information and Referral We provide free and confidential information and referral for individuals and families in the Surrey, North Delta, White Rock and Langley area. Phone............................. 604.584.5811 or 604.596.4321

5

www.options.bc.ca

Services for Families and Children

Welcoming self-referrals or drop-ins

Child Care Options - Child Care Resource & Referral (CCRR) Providing child care information, services and support to families and child care providers in the communities of Delta, Surrey and White Rock. • Child Care Referrals • Training and Workshops • Early Childhood Job Postings • Early Childhood Resource Library • Affordable Child Care Benefit • Early Years Learning Store • Family Child Care Drop-in Sessions • Car Seat Clinics • Parent/Child Drop-ins • Parent Resource Library • Parent Education Sessions Early Years Learning Store provides high quality early

learning materials for young children. 100-6846 King George Boulevard Surrey, BC V3W 4Z9

Phone............................................................604.572.8032 Email........................... [email protected] www.childcareoptions.ca

6

www.options.bc.ca

Services for Families and Children

Family Resource Programs (FRP) and Parent Education & Peer Support (PEAPS) These programs offer a friendly, welcoming drop-in program for parents, caregivers and children aged 0-6 years. Children can play and make new friends and parents/caregivers will find support and resources related to parenting, child development, early literacy and health and safety of young children. Days and hours of operation for the following locations are subject to change. The current schedule is available at www.options.bc.ca . CloverValley FRP Clayton Hall, 18513-70 Avenue Phone........................................................... 604.842.0780 Email............................... [email protected]

Guildford FRP 10310-154 Street

Phone........................................................... 604.583.3844 Email.................................... [email protected] Newton Parent Child Drop-in in Partnership with CCRR & FRP #100 6846 King George Boulevard Phone............................................................604.572.8032 Email........................... [email protected] Parent Education and Peer Support (PEAPS) Phone............................................................604.764.8635 Email............................................... [email protected]

Whalley FRP Oak Avenue Neighbourhood Hub 12740-102 Avenue

Phone........................................................... 604.580.2344 Email....................................... [email protected]

7

www.options.bc.ca

Services for Families and Children

Welcoming self-referrals or referrals from Community Agencies

First Steps - Early Years Refugee Settlement Program First Steps offers parent-child drop-in and support for government assisted refugees and their young children aged 0-6 years, enabling them to gradually transition into mainstream services and resources. This is a partnership with DIVERSEcity Community Resources Society, Options Community Services Society and Umoja Operation Compassion Society, and is offered at two sites in Newton and Guildford. Phone............................................................ 604.547.2003 Email........................................ [email protected] Growing Together (GT) Young Parent Outreach and Support Program GT is a government-selected, approved licensed prototype daycare providing quality care to 24 children (birth to 36 months), young parents and community families. GT offers a warm, nurturing environment and stimulating, developmentally appropriate activities on a daily basis. The staff values a strong liaison with parents and welcomes daily interactions and parent visits. Young Parent Outreach offers supports to young parents (25 years old and younger) including life skills, parenting and housing search assistance with medical and government appointments. Phone............................................................ 604.584.1181 Healthiest Babies Possible (HBP) HBP offers individual and group sessions focused on pregnancy, healthy eating, general physical health, emotional well-being, breastfeeding and infant care. Our service lasts from pregnancy until your baby turns 6 months old. All services are free and confidential. Self-referrals accepted. Phone............................................................ 604.583.1017

8

www.options.bc.ca

Services for Families and Children

Family Enhancement Program Family Enhancement Program is a culturally sensitive, multi-disciplinary team consisting of Supportive Visitation, Outreach Counsellors, Clinical Counsellors offering crisis response (finances & housing), family support (parenting & child development) and Clinical Counselling (relationship & anxiety) to support and educate families. Educational groups are also offered. Managing Anger Through Intelligent Compassion is a 10-week group session for men and women. Women’s Empowerment is a 12-week group session focused on personal development. Phone............................................................ 604.596.4321

Referrals from the Ministry of Children and Family Development (MCFD) only

Multicultural Family Preservation Program (MFPP) MFPP provides support to MCFD referred multicultural families to become fully functioning empowered caregivers. Families with linguistic and cultural preference of Arabic, Punjabi, Mandarin, Tagalog and Korean benefit from the program which combines clinical therapy with family counselling and outreach support. MFPP counsellors provide families with intensive support (up to 6 months). MCFD referral only. Phone............................................................ 604.596.4321 Family Support Outreach Family Support Outreach offers one-to-one outreach for parents of children 12 years old and under. The program focuses on parenting, child development, family communication and household management. MCFD referral only. Phone............................................................ 604.584.5811 Email.................................................... [email protected]

9

www.options.bc.ca

Services for Families and Children

Welcoming self-referrals or referrals from Community Agencies

Support for Parents of Young Children One-to-one outreach support and education groups for parents with children under age 6. The program focuses on parenting and life skills. Phone............................................................604.583.3852 Family Support and Parenting Groups Education and support groups for parents with children aged 0-5 years. Phone............................................................604.583.3852 Referrals from the Ministry of Children and Family Development (MCFD) only Special Services to Children and Their Families Provides children aged 3-18 years who have autism and/or developmental disabilities with one-to- one services. The program focuses on community integration, family support, appropriate behaviour and development of communication, social and life skills. MCFD referral only.

Phone............................................................ 604.596.4321

Adventurers Community Integration Program Provides children aged 4-18 years, who have autism and/or developmental disabilities, with guided experiences in the community. Goals are to increase social skills, encourage friendships and explore the community. MCFD referral only. Phone............................................................ 604.596.4321

10

www.options.bc.ca

Services for Families and Children

Welcoming self-referrals

Private Intervention Program for Children and Youth with Special Needs Contract directly with this program to provide professional Child and Youth Care Counsellors/ Interventionists to work with children aged 3-18 years who have autism and/or developmental disabilities. This program works in consultation with parents on specific goals such as life, social and communication skills, appropriate behaviours and community involvement. Self-referral welcome. Phone............................................................ 604.596.4321

Services To Access Resources and Recreation (STARR)

A school-based prevention program that assists children ages 6-13 in their emotional, physical and social well-being. STARR staff supports children in enhancing their social skills while enjoying fun-filled activities. Email........................ [email protected] EMPOWER Services for Adults with Developmental Disabilities One-to-one or group services for adults aged 19+ who have autism and/or developmental disabilities. The program is approved for two areas: Community-based and Skill Development. The program is client-centered and creates goals in consultation with the client and will support the client in achieving their goals. CLBC referral only.

Phone............................................................ 604.596.4321

11

www.options.bc.ca

Services for Youth and Young Adults

Options for Youth TV A youth television series on Shaw Cable. The series offers a forum to present and discuss issues of interest. Email........................ [email protected]

Welcoming self-referrals or referrals from Community Agencies Jr. Civic Ambassador (JCA)

JCA is a prevention program that supports children (5-12 years old) in fostering their civic responsibility. It is offered at various Surrey locations through after school programs and day camps during Spring/Summer breaks. The program provides volunteer opportunities for high school students. Email........................ [email protected]

Supported Youth Independent Housing Program (SYIH)

Provides support and subsidized housing to Surrey youth (16-26 years old) who are homeless or are at a high risk of becoming homeless, in partnership between Options and BC Housing. Email........................ [email protected] Surrey Youth Resource Centre (SYRC) Provides support to youth through two Resource Centres in Surrey; Whalley and Newton. Services are delivered in partnership with Pacific Community Resources Society. Whalley. ........................................................ 604.587.8100 Newton. ........................................................604.592.6200

12

www.options.bc.ca

Services for Youth and Young Adults

Youth Justice Program This program supports youth who are involved in the Youth Criminal Justice System by supporting young people in making positive life choices. The program is delivered through one-to-one outreach support, curfew monitoring, group programing, and parenting resources. All referrals are from Surrey Youth Probations. Email........................ [email protected] Youth Transitioning Program The program provides one-to-one support to young people who require assistance in their preparation to adulthood, housing, school, employment, health services, community resources, etc. All referrals are from the Ministry for Children and Families Development. Email........................ [email protected] Life Skills Program Provides young people ages 16-26 with life skills training. Prep Zone is a curriculum for youth ages 16-18. Survive Alive Strive is designed for young adults ages 19-26, who are on an Agreement for Young Adults (AYA), with the Ministry for Children and Families Development (MCFD). Email........................ [email protected] Rec Squad A youth-led recreation program available for all Surrey youth that encourages peer mentorship. Rec Squad is offered in partnership with the Federation of BC Youth in Care Networks. Email........................ [email protected]

13

www.options.bc.ca

Services for Youth and Young Adults

High Risk Youth Program The High Risk Youth Justice Program is one of the Surrey Anti-Gang Family Empowerment (SAFE) programs funded by the National Crime Prevention Strategy. This program brings together community agencies, probation services and other agencies at the CHART table to deliver life skills training for children and youth, in and out of school time including evenings. Provides one-to-one support such as pro social activities, health, employment and education. The program primarily focuses on children and youth in Newton with gang affiliation or a family history of gang involvement. The program also supports parents, with services in Punjabi. Email........................ [email protected] South Asian Family Strengthening Team SAFST is one of the Surrey Anti-Gang Family Empowerment (SAFE) programs funded by the National Crime Prevention Strategy. Provides culturally competent counsellors with a knowledge of immigrant backgrounds to support parents and their families of at risk and gang involved youth primarily in the Newton area. The program focuses on immigrant and refugee families. This is an outreach program meeting families in preferred locations including home visits. SAFST is a member of the Children and Youth at Risk Table (CHART). Email........................ [email protected]

14

www.options.bc.ca

Stopping the Violence Services

Welcoming self-referrals and referrals from Community Agencies PEACE for Children & Youth Experiencing Violence Prevention, Education, Advocacy, Counselling and Empowerment (PEACE). Provides psycho-educational counselling for children and youth who have been exposed to family violence, as well as individual support and information for caregivers. Offers presentations to the community about the impact of domestic violence on children and youth. Free and confidential. Phone............................................................ 604.584.5811

Transition Houses Evergreen and Virginia Sam

This program offers a safe, secure and confidential refuge for single women, women with children and transgender women who are at risk of, or are fleeing from, abusive and/or violent intimate relationships. Services include temporary accommodation, support, advocacy and referrals. Free and confidential. Evergreen. ....................................................604.584.3301 Virginia Sam..................................................604.572.5116 Threshold Multicultural Outreach Outreach services for women who are experiencing relationship violence. This service provides emotional support, information, advocacy and referrals. Free and confidential. Phone............................................................604.572.5883

15

www.options.bc.ca

Stopping the Violence Services

Domestic Violence Intervention Delivers specialized therapeutic intervention services to perpetrators of domestic violence that promotes the safety of their children and partners. This program addresses the impact of abuse and family violence on their children’s lives and enhances the men’s capability to interact in a caring and respectful manner with their children and children’s mothers. The program provides one-to-one therapeutic intervention, a Caring Dads group, focused on parenting without violence or coercion, and a Men Transforming Our Relationships (MenTOR) group, focused on relationship with partners. MCFD referrals only in the South Fraser Area (Surrey, Delta, Langley and White Rock). Phone............................................................ 604.596.4321

16

www.options.bc.ca

Employment Services

WorkBC Employment Services Centre

For Job Seekers Our employment program has helped individuals find work since 1987. We offer employment advice, specialized services and the support you need to find a meaningful and rewarding job. We connect you with organizations and employers for job opportunities and community attachment. Other than English and French, we have staff that can help you in Arabic, Dutch, Hindi, Japanese, Punjabi, Mandarin, Russian, Spanish, Swahili, Tamil, Tagalog, Ukrainian and Urdu. All services are cost-free and tailored to residents who are unemployed and legally entitled to work in Canada. Part-time workers who do not meet the criterion for ‘unemployed’ may be considered as Precariously Employed and may be eligible for case management services. Self Serve Resource Area Access to internet, computers, photocopiers, fax/ phones, job postings, business directories, newspapers and job search/community resources. Employment Focused Workshops • Career assessments to help you succeed in finding suitable occupation. • Workshops on resume writing, interview skills, cover letters, networking, calling cards, on-line job searching, computer and email basics. • Workshops in Spanish and Arabic. • Language specific services available one-to-one. Employment Counselling and Job Placement • Qualified counsellors available to coach and guide you through work search processes. • Job placement services available through valuable community and employer contacts. • Work experience opportunities for eligible participants.

17

www.options.bc.ca

Employment Services

Funded Training and Other Financial Supports Based on financial eligibility (Employment Insurance, Income Assistance, Disability). • Wage Subsidy Work Experience • Short-Term Certification • Project Based Labour Market Training • Job Creation Partnership Training • Occupational Skills Development Training • Job Search and Job Start Supports • Translation and Interpretation services • Credential evaluation for foreign degrees • Single Parents Employment Initiative (for single parents on Income Assistance) Specialized Services • Customized services available for persons with disabilities • One-to-one job coaching and maintenance support • Access to assistive devices for employment • Specialized services and referrals available for Aboriginals, Francophones, New Immigrants, Survivors of Violence, Youth and Mature workers Self-Employment Services • Business plan development • Business Launch and Implementation Assistance • Entrepreneurial Workshops • Training and one-to-one business consultation • The support of our experienced team! Referral to Community Resources • Low cost food • Clothing for work and interview • Community voice mail

18

www.options.bc.ca

Employment Services

For Employers Finding and hiring new employees can be a challenge! We offer free Employment Services to help reduce the risks and challenges of recruitment. Our employment specialists help find skilled employees that are a right fit for your evolving business needs. • Wage subsidy program to offset hiring and training costs • Pre-screened applicants for job openings • Organize hiring fairs tailored to company’s hiring needs • Job coaching: on-the-job training and support for eligible candidates • Free job posting services

• Facility for interviews • Facility for hiring fairs Locations Whalley WorkBC #160-10362 King George Boulevard Surrey, BC V3T 2W5

Phone........................................................... 604.584.0003 Email............................. [email protected] www.workbccentre-surreywhalley.ca Guildford WorkBC #202-10334 152A Street Surrey, BC V3R 7P8 Phone............................604.580.9740 or 604-813-3557 Email.......................... [email protected] www.workbccentre-surreyguildford.ca Newton WorkBC #110-7525 King George Boulevard Surrey, BC V3W 5A8 Phone............................................................. 778.728.0175 Email............................. [email protected] www.workbccentre-surreynewton.ca

19

www.options.bc.ca

Counselling Services

A team of professional therapists with Masters degrees in counselling psychology, social work or a related field, and extensive training and experience in our specialities of Family Counselling, Sexual Abuse Counselling and/or Suicide Prevention, Education and Counselling. There is no charge to clients for our services. Family Counselling This program provides individual, couple and family counselling to residents of Surrey. Areas addressed include: building healthier relationships; working through childhood trauma; overcoming anxiety and depression; coping skills for separation and divorce; parent-child conflict resolution, and increasing self- esteem. Phone............................................................ 604.584.5811 For referral to Family Counselling Intake Office - Ministry of Children and Family Development (MCFD) Phone............................................................604.660.4927 Toll-free (BC).............................................1.800.663.9122

20

www.options.bc.ca

Counselling Services

Welcoming self-referrals or referrals from parents, school counsellors, the Ministry of Children and Family Development, or other community agencies Suicide Prevention, Education and Counselling (SPEAC) SPEAC provides risk assessment and short-term counselling to children and adolescents who are experiencing thoughts of suicide, or who have made a recent attempt. We serve children and youth up to and including 18 years of age, who live in Surrey, White Rock or Langley. We also present suicide prevention workshops in schools and to the community upon request. Phone............................................................ 604.584.5811 Sexual Abuse Counselling Centre (SACC) SACC provides both short and long-term counselling to children and youth (ages 3-18) from Surrey and White Rock who have disclosed sexual abuse or where sexual abuse is suspected. We also offer support and psycho-educational information to non-offending family members in relationship to the effects of the sexual abuse. Phone............................................................ 604.584.5811

21

www.options.bc.ca

Mental Health Services

Clubhouses The Clubhouses are based on a psychosocial rehabilitation approach to wellness. Members can participate in low stress work units, volunteer and employment opportunities, make friends, enjoy recreational activities and learn new skills. Activities and services promote personal health and wellness, while increasing independence and facilitating recovery. Delta Clubhouse: Referrals are required from your general practitioner or psychiatrist, or through the South/North Delta Mental Health and Substance Use Centres. Phone.............................................................604.375.7773 New Frontier: Referrals are required from your general practitioner or psychiatrist, or through the Surrey Mental Health and Substance Use Centre. Phone.............................................................604.581.6177 Whale House: Referrals are required from your general practitioner or psychiatrist, or through the White Rock/ South Surrey Mental Health and Substance Use Centre. Phone........................................................... 604.536.3480 Supported Independent Living A variety of community living support services and rent subsidies are provided. Referrals are required from the White Rock/South Surrey, Surrey or Delta Mental Health and Substance Use Centres. Phone............................................................ 604.596.4321 Sandell House A fourplex for adults living with a mental illness. Referrals are required from the Surrey Mental Health and Substance Use Centre. Phone............................................................ 604.596.4321

22

www.options.bc.ca

Mental Health Services

Somerset Apartments A shared apartment program offering subsidized rent and support services to adults living with mental illness. Referrals are required from the White Rock/South Surrey Mental Health and Substance Use Centre. Phone............................................................ 604.596.4321 Community Living Support Adults living with mental illness receive support to live more independently. Services include community integration, budgeting, cooking and nutrition, recreation and social skills. Referrals are required from the White Rock/South Surrey, Surrey or Delta Mental Health and Substance Use Centres. Phone.............................................................604.375.7773 Nichol Place A shared living program for adults living with a mental illness. Some of the services include meal support, medication and psychosocial support and personalized support to increase community integration and foster life skills training. Referrals are required from the Surrey Mental Health and Substance Use Centre. Phone............................................................604.954.1260 Fax..................................................................604.503.9463 Email...................................... [email protected] Blair House An assisted living program for young adults (19-30 years old) living with a mental illness, to live in a shared living situation in the community. Some of the services include meal support, medication and psychosocial support and personalized support to increase community integration and foster life skills training. Referrals are required from the Surrey Mental Health and Substance Use Centre. Phone............................................................ 604.596.4321

23

www.options.bc.ca

Mental Health Services

Surrey Bridging Program This program assists adults transitioning from

community residential programs to independent living. Space is limited to nine participants, which allows for more extensive support than our other supported living programs. A rental subsidy is provided to assist with finding and maintaining, safe and affordable housing. Referrals are required from the Surrey Mental Health and Substance Use Centre. Phone............................................................ 604.596.4321 Transitional Living Program This program assists adults living with mental illness, living in the White Rock/South Surrey area. Individual support services promote independence, develop life skills and are recovery focused. Housing opportunities for independent living are available through a rental subsidy. Referrals are required from the White Rock/ South Surrey Mental Health and Substance Use Centre. Phone............................................................ 604.596.4321 Youth Supported Independent Living Program A supported housing program that supports youth aged 17-21 with serious mental illness to live independently in safe, affordable housing and receive services. Outreach workers collaborate with youth to create a treatment plan and work towards their goals. Referrals come through the local Child and Youth Mental Health Teams. This program is part of the Clubhouse Without Walls continuum of services. Phone............................................................ 604.596.4321

24

www.options.bc.ca

Homeless and Housing Services

Welcoming self-referrals or referrals from Community Agencies

Hyland House A 45-bed emergency shelter in Newton for homeless men and women. The facility is wheelchair accessible and offers individual rooms, laundry, showers and meals. There are also 20 self-contained transitional housing suites for longer stays. Phone........................................................... 604.599.8900 Bill Reid Place A 16-bed emergency shelter in Cloverdale for homeless men and women. Pet friendly, single and double rooms. Laundry, showers and meals provided. There are also 12 transitional housing rooms for longer stays. Phone............................................................ 604.574.4341 Homeless Outreach Service Mobile homeless outreach to people living on the street. Outreach workers advocate for clients and link them with shelters and other service providers. The program collaborates with the RCMP and City of Surrey. Phone............................................................ 604.765.6751 Email............................. [email protected] Community Housing Services The program provides housing listings to individuals who are looking for available, affordable rental housing in Surrey, White Rock, Langley and North Delta and housing search services. The program also provides information and applications for cooperative and subsidized housing for families, seniors and people with disabilities, listings for motels and hotels and information on the Residential Tenancy Act. Phone............................................. 604.590.RENT (7368) Email............................ [email protected]

25

www.options.bc.ca

Homeless and Housing Services

Habitat Housing Society Develops and builds affordable housing complexes in the South Fraser region. Phone............................................................ 604.584.5811 Hazel Villa A 12-unit apartment complex of self-contained one bedroom apartments for adults living with a mental illness. Referrals through White Rock/South Surrey Mental Health and Substance Use Centre. Sunset Grove A 25-unit affordable housing complex for families. Self- referrals welcome.

26

www.options.bc.ca

Immigrant Services

Welcoming self-referrals or referrals from Community Agencies

Settlement and Integration Program (SIP) SIP provides one-to-one and group information, orientation, and referral services that assist newcomer immigrants and refugees to settle and integrate into their communities. Funded by Immigration, Refugees and Citizenship Canada. Phone........................................................... 604.572.4060 Email................................................... [email protected] Newcomer Employment Program (NEP) NEP provides pre-employment skills training, labour market information, employer connections and career mentorship support to newcomer job seekers. Funded by Immigration, Refugees and Citizenship Canada. Phone........................................................... 604.954.0483 Email....................................................info@options.bc.ca Migrant Worker’s Project Provides resources and services to enable temporary foreign workers to exercise their rights and improve their experiences while working in Canada. Funded by the Government of Canada’s Migrant Worker Support Network. Phone.......................................................... 604-803-4169

27

www.options.bc.ca

Immigrant Services

Community Connections Program (CCP) CCP creates welcoming spaces and opportunities to foster engagement between newcomers and host communities; delivers skills-building activities through the provision of language classes, youth and seniors programs, volunteer opportunities and special projects. Funded by Immigration, Refugees and Citizenship Canada. Phone............................................................604.572.4060 Email................................................... [email protected] CCP Special Project includes the Safe Relationships Project funded by Public Health Agency of Canada (PHAC) to educate both newcomer youth and parents about safe relationships and personal boundaries. BC Settlement and Integration Services (BCSIS) BCSIS provides specialized support on immigration, settlement and employment to refugee claimants, temporary foreign workers, international students, provincial nominees as well as naturalized citizens. Funded by Minister of Jobs, Economic Development and Competitiveness. Phone........................................................... 604.954.0484 Email................................................... [email protected]

28

www.options.bc.ca

Immigrant Services

Welcoming referrals from Community Agencies

Moving Ahead Program (MAP) MAP provides wraparound outreach and specialized case management support to vulnerable newcomers, especially government-sponsored refugees and protected persons. Funded by Immigration, Refugees and Citizenship Canada. Phone............................................................604.501.6850 Email................................................... [email protected] Social Innovation Hub (SIH) SIH is a R&D project delivered in partnership with InWithForward (www.inwithforward.com) to probe service gaps and explore service delivery improvements for vulnerable seniors and vulnerable newcomers with disabilities. Funded by Immigration, Refugees and Citizenship Canada. Phone............................................................604.501.6850 Email................................................... [email protected] Translation & Interpretation Services Translation & Interpretation Services fee-for-service coordinates over 200 language specialists working in more than 30 languages to provide the public and private sectors with professional interpretation and translation services. For more information or to request a quote, please contact: Phone............................................................604.572.4060 Email...................................... [email protected] [email protected]

29

www.options.bc.ca

Left Heading

Funders

Government of Canada Canada Mortgage and Housing Corporation Employment and Social Development Canada Immigration, Refugees and Citizenship Canada Public Health Agency of Canada Government of British Columbia Ministry of Children and Family Development Ministry of Jobs, Economic Development and Competitiveness Ministry of Municipal Affairs and Housing, Gaming Policy and Enforcement Branch Ministry of Public Safety and Solicitor General Ministry of Social Development and Poverty Reduction

BC Housing Management Commission

City of Surrey

Fraser Health Authority

Surrey School District

United Way of the Lower Mainland

Individual, Group and Corporate Donations

30

www.options.bc.ca

Right Heading

Help Us ... • Build a strong community • Inspire hope for those who need it most

*Monthly gift     $50  $35

Yes! I want to help Options Community Services build community and inspire hope with a:

One-time gift

 $100  Other: $

I have included:  a cheque  a void cheque (monthly)

VISA    AMEX

my

MC

/ mm/yy

Exp.

*monthly donations will be processed on the first business day of the month

Name: Address: City: Province:

PC:

Phone #:

Email:

 I have named Options Community Services in my will.  I am interested in learning about leaving a legacy gift to Options Community Services.  I am interested in volunteering

Mail to: 9815 - 140 Street, Surrey, BC V3T 4M4 or Fax to: 604.584.7628

THANK YOU FOR YOUR SUPPORT!! For more information, call 604.584.5811 or email [email protected]. You can also give online at www.options.bc.ca.

31

Charitable Registration #: 811786227 RR0001

www.options.bc.ca

Administration Carole Wahl 9815-140 Street Surrey, BC V3T 4M4

p: 604.584.5811 f: 604.584.7628

Newton 13520-78 Avenue Surrey, BC V3W 8J6

p: 604.596.4321 f: 604.572.7413

Join our team! Visit our website at www.options.bc.ca for information on job and volunteer opportunities.

Charitable Registration #: 811786227 RR0001

January 2021