QMUL - Senior Events Manager – Events and Ceremonies

QMUL - Senior Events Manager – Events and Ceremonies

Senior Events Manager – Events and Ceremonies Candidate Information Pack

Queen Mary University of London is one of the UK’s leading research-focused higher education institutions. With over 27,000 students, 4,600 staff and an annual turnover of £474m, of which £105m is research income. We are one of the largest University of London colleges.

Contents • Welcome to Queen Mary University of London • Job Description • Person Specification • Further Information and How to Apply

Welcome to Queen Mary University of London

Queen Mary University of London teach and research across a wide range of subjects in the humanities, social sciences, law, medicine and dentistry, and science and engineering.

Based in a creative and culturally diverse area of east London, the main site in Mile End is one of the largest self-contained residential campuses in the capital.

Our research excellence

Queen Mary has made a strategic commitment to the highest quality of research. The University has invested in this principle by systematically recruiting the best academics in their disciplines from around the world.

The results of the most recent national assessment of research – the Research Excellence Framework (REF 2014) – have confirmed its place in the very top group of research-led universities in the UK.

Overall it was ranked 9th in the UK among multi-faculty universities and 5th in the UK for the percentage of our 3* and 4* research outputs.

Russell Group institution

Queen Mary is one of 24 leading UK universities represented by the Russell Group, that are committed to maintaining the very best research, an outstanding teaching and learning experience, excellent graduate employability and unrivalled links with business and the public sector.

High-quality learning experience

Queen Mary offers outstanding students a stimulating, supportive and high-quality learning experience, with teaching inspired by our world-leading research.

Queen Mary ranked first in London for student satisfaction in 2018 for the third year running.

QMUL have invested in new facilities over the past five years to offer its students an exceptional learning environment. Recent developments include the £39m Graduate Centre, providing 7,000 square metres of learning and teaching space, and a new medical school and anatomy centre on our Malta campus. Projects nearing completion include the £32m phased internal refurbishment of the Engineering Building, and the £18m Mathematics Building redevelopment which is due for completion in the summer of 2019. Future developments include the £62m new School of Business and Management on the Mile End campus.

Duties and Responsibilities

Job Description

Job Title:

Senior Events Manager – Events and Ceremonies Marketing and Communications Directorate

Department: Reports to:

Head of Events and Ceremonies

Grade:

(Full Time)

Appointment period:

Fixed term 6 months

Current Location:

Department W / Mile End

Job Context

Queen Mary University of London is one of the UK’s leading research universities, committed to improving social justice and achieving the previously unthinkable. The Marketing and Communications Directorate is responsible for raising the awareness and reputation of Queen Mary among its target audiences, and for increasing the quality and quantity of Queen Mary applicants. This role sits within the Communications team with a dotted line into the Principal’s Office.

Job Purpose

Working with the Head of Events and Ceremonies (the functional leader for events across the University) and the Head of the Principal’s Office, this role is responsible specifically for working with the Senior Exec- utive Team (SET) (qmul.ac.uk/about/whoswho/) on the development and delivery of high-value events led by SET members. The role holder will utilise skills in leadership, negotiation and organisation to successfully develop and deliver a series of compelling and successful events, including dinners, public lectures, confer- ences and VIP visits.

Main Duties & Responsibilities

Insight

• Identify a role for events in supporting the strategic needs and priorities outlined by the Senior Executive Team, and translate this into measurable objectives.

• Provide sound and relevant events to colleagues and senior managers within the Principal’s Office.

• Build and maintain relationships with key stakeholders, advocates and partners to gather intelligence and build an effective environment for the delivery of successful events. • Understand the events landscape and emerging trends, and apply this knowledge to develop approaches to future events.

Ideas

• Lead the development, implementation and review of an effective programme of events for the Senior Executive Team, ensuring input from all relevant stakeholders. • Use your knowledge of the policy and events landscapes to develop innovative ideas in support of this programme. • Help ensure the organisational infrastructure is in place to deliver high-quality and creative strategic events for the Senior Executive Team.

Implementation

• Effectively manage relationships with the most senior stakeholders both within and outside of the university. • Demonstrate excellent aural and written communications skills and help set the standards for the team.

• Lead the development and delivery of a programme of events required by the Senior Executive Team.

• Display clear, authoritative and sensitive leadership in the development and delivery of events.

Impact

• Lead the identification of evaluation criteria for the programme of events led by the role.

• Evaluate the effectiveness of events activities against objectives, learning lessons and comparing with industry best practice to support the improvement of future strategies.

Other duties and responsibilities

• Demonstrate a strong understanding of budget management and the importance of value for money in events delivery, and ensure suppliers are delivering quality work.

• Support the delivery of Queen Mary’s major external events, including Graduations and Open Days.

• This may require out of hours working for which your time will be compensated as per your contract.

• Act as an ambassador for the University’s brand (both verbal and visual identity), championing its use across the institution as well as your own area of work.

Duties and Responsibilities

Person Specification

This table lists the essential and desirable requirements needed in order to perform the job effectively. Candidates will be shortlisted based on the extent to which they meet these requirements.

Requirements

Essential / Desirable

Qualifications Educated to degree level or equivalent experience.

E

Relevant professional qualification or accreditation.

D D D

Member of relevant professional body.

Relevant Health and Safety qualification or equivalent.

Experience/ Knowledge

Experience of working effectively with senior leaders and key stakeholders (internal and external). Experience of developing and delivering strategically important events. Experience of working effectively within a large and complex organisation. Experience of managing large and logistically complex events. Experience and skills in procurement and budget management. Knowledge of current standards and best practice in the field of event management. Knowledge of Health and Safety legislation as relates to events and venue operations with the experience of carrying out thorough risk assessments and the implementation of control measures.

E

E E E E E

E

Experience of working in higher education or other public sector organisations.

D

Skills/Abilities Excellent written and verbal communication skills.

E E E E E E

Excellent client/customer management skills. Excellent stakeholder management skills. Excellent persuasion and negotiation skills.

Proven ability to work to tight deadlines and under pressure.

Ability to robustly evaluate event activities and projects, identify areas for improvement, and plan new approaches and tactics.

* The University has a legal responsibility to ensure that all potential employees can provide documentary evidence of their legal right to work in the UK prior to commencing employment. Candidates shortlisted for interview will be ask to bring their passport or another acceptable form of evidence to verify their right to work. Essential/Desirable: E = Essential: Requirements without which the job could not be done. D = Desirable: Requirements that would enable the candidate to perform the job well.

“The food & wine were delicious & much appreciated by our guests. A big thank you to the catering staff”

Further Information and How to Apply A wide range of benefits are also available, this includes 30 days annual leave (plus University closure days and public holidays), a defined benefit pension scheme and also an interest-free season ticket loan.

Visit our website for further details of the benefits of working at QMUL: Staff Benefits - Human Resources (qmul.ac.uk)

Applications should consist of a CV and covering statement outlining key matching experience and rationale for applying for the post. Applications should be sent to; [email protected] and [email protected].

For a confidential and informal discussion, please contact the University’s appointed recruitment partners Hayley Mintern and James Gregory at The Management Recruitment Group.

Hayley Mintern 07530 680 184

James Gregory 07966 827 391

[email protected]

[email protected]

51 Eastcheap, Billingsgate, London EC3M 1JP

www.mrgpeople.co.uk