Scale Space White City Building Manager

Scale Space White City Building Manager

White City, London

SCALE SPACE BUILDING MANAGER CANDIDATE INFORMATION PACK

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SCALE SPACE

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Digital disruption is here to stay

Scale Space is the new innovation space for London, bringing together the best research, talent and business-building expertise from Imperial College London and the UK’s leading digital venture builder, Blenheim Chalcot. Located within Imperial College’s White City Innovation District, Scale Space will be home to the next generation of Blenheim Chalcot scale-up businesses, as well as Imperial College Business School. Scale Space gives you unique access to an ecosystem designed to encourage and support innovation and growth.

Within five years it’s estimated four of today’s top ten incumbents in every industry will have been displaced, while many digital businesses struggle to access the expertise and opportunities they need to grow. For those that want to stay ahead of the curve, innovation and digital reinvention is critical. But it can’t happen in silos. Today’s companies need to break away from the traditional concept of separate departments and position themselves within a network of ideas, expertise and experience. They need to give their business the innovation space it needs.

ABOUT SCALE SPACE Scale Space is an exciting joint venture between Imperial College London (a global top 10 University) and Blenheim Chalcot (the UK’s leading digital venture builder) which is building a 200,000 ft2 innovation centre in the heart of Imperial College’s White City Campus. This centre will be home to many of Blenheim Chalcot’s businesses, part of Imperial College Business School and other high growth innovative businesses who will be part of the business building ecosystem we are creating. Our vision for Scale Space is to build a facility which will foster ‘collisions’, collaboration and innovation between tenants, including facilitating access to Imperial College London’s research and talent, and to Blenheim Chalcot’s venture building expertise. Some companies will lease, fit-out and occupy their own tenancies (6,000ft2+), the design of the common elements will enable this collaboration. There will also be managed office options available to smaller companies taking space in the building, as well as those leasing their own space. Phase 1 of Scale Space delivers 100,000 ft2, opening in March 2020 and we’re now looking for the person who will be responsible for delivering our FM vision every day. As such, we are looking for a talented, passionate and commercially minded FM individual to take responsibility for leading the delivery of a fantastic experience, at all points of interaction for our customers. We want Scale Space to be the best place for digital and technology businesses to innovate and grow and we want to give them a great space, with fantastic support in a vibrant and supportive community. You will represent Scale Space White City internally to tenants and externally to the public and to potential customers and users of the building. Leading a team and service partners to deliver that great experience, every day.

Therefore, ensuring that we deliver against all our financial and non-financial goals for the business.

SCALE SPACE

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SCALE SPACE

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Scale Space at White City Campus will be a destination for many of Blenheim Chalcot’s businesses and we look forward to it being a centre of great innovation and entrepreneurship, leveraging leading edge research and talent from Imperial College London for our businesses and many others. I can’t wait to see the next generation of disruptive digital businesses that are created here.”

Manoj Badale, Co-Founder of Blenheim Chalcot

We see the White City Campus as a place where the best of business comes together with the best research and talent from Imperial College London to help create the businesses of the future. Chalcot and our collaboration on Scale Space – where we know we will see our vision come to life with amazing results.” Alice Gast, President of Imperial College London We’re excited about the partnership with Blenheim

LOCATED AT THE HEART OF NEW WHITE CITY

The new hub for West London where world-class research, talent, culture and innovative businesses meet.

This growing community already includes Westfield, YOOX NET-A-PORTER, BBC and ITV, with Publicis Media Group relocating here later this year.

IDEALLY LOCATED + CONNECTED

With two tube stations, 50% of FTSE 100 headquarters within 30 minutes, and the new forthcoming HS2 and Elizabeth Line stations at Old Oak Common, Scale Space is ideally located and connected to London’s thriving business and talent scene.

Getting Around

Walking Distance

5 mins

White City Station - Central Line

6 mins

Wood Lane Station - Hammersmith & City Line

10 mins

Westfield Shopping Centre

Underground

White City

Wood Lane

15 mins

8 mins

Paddington

22 mins

20 mins

King’s Cross St Pancras

22 mins

30 mins

Bank

By Car

35 mins

Heathrow

Forthcoming HS2 and Crossrail stations at Old Oak Common.

SCALE SPACE

Latimer Road

White City

Wood Lane

QPR FC

Westfield London

Shepherd’s Bush Market

Shepherd’s Bush

Shepherd’s Bush Common

Goldhawk Road

JOB DESCRIPTION

Aims & Objectives

Accountable for the day-to-day management of matters relating to property and facilities in Scale Space buildings to agreed service levels.

The post holder must ensure that a quality, value for money service is provided within the policies and procedures set by Scale Space.

In doing so, the post holder will be responsible for budgets and activities, as assigned but not limited to, associated with the Building Service Charge on behalf of Scale Space.

Responsible to: Customer Experience Director

Direct subordinates: Staff and Service Partners as allocated

Key Responsibilities • Provide lead role on local building matters, managing conflicts in priorities where applicable. Provide a monthly review and update on priorities including current service provision, budgetary forecasts, invoicing, short and long-term maintenance plans and refurbishment priorities.

• Accepting the Phase B/C building from the main contractor and preparing them for operations, including the preparation of any/all procedures and processes required.

• Ensure that buildings and plant operate in an efficient, economic and safe manner and in accordance with College policies and statutory requirements.

• Accountable for overseeing the effective delivery of Facility services within their demise.

• Where appropriate, arrange and monitor local contracts and Service Level Agreements (SLAs) and other suppliers to ensure an integrated presentation of Facility Management functions.

• Where the responsibility for a facilities service lies with another, the Building Manager will monitor and manage local matters (as required) but ensure issues are escalated to the responsible officer in good time.

• Responsible for setting and managing capital budgets. The post-holder must work within the budgets provided,ensure rechargeable costs are recovered promptly and deliver regular reports on budget status.

• Accountability for financial expenditure, limited to the FM function, as set by Scale Space Finance Controller.

• Responsible for, once approved, facilitating tenant fit-out works, ensuring that disruption to all parties is kept to a minimum.

• Responsible for facilitating tenant move-in process and ensuring the necessary building orientations and inductions are delivered.

• Being the main point of contact for tenants in relation to any issues associated with maintenance and building facilities, raising those internally with relevant teams and seeing those being implemented while keeping the tenant up to date as to progress.

• Responsible for the escalation of issues, whether occurring during or outside of normal working hours, ensuring senior management and clients are kept fully appraised of events, in good time.

• Responsible for identifying and recommending building fabric, infrastructure and service priorities, to ensure the continued functionality of business critical priority areas. This will involve the management of local condition survey registers, building log books and risk registers. • The post holder must ensure that Health & Safety operations associated with the delivery of Facility Services within their managed demise, are properly assessed for risk and carried out in a safe manner. They should also ensure Scale Space safety policies are adhered to and that local safety rules are observed.

• Responsible for local liaison with appropriate advisors, i.e. Fire Office.

• Responsible for the coordination of telecommunications and ICT operational activities within their building portfolio.

• Responsible for carrying out and documenting weekly building audits, highlighting any areas of issue and ensuring the necessary remedial actions are taken.

• Conducting scheduled 1-2-1 meetings with the tenant representatives to ensure a 2-way flow of information is established.

• Responsible for own self development and for identifying and encouraging the continuous development of those staff reporting to you.

• Undertake other tasks as required within the scope of the role.

PERSON SPECIFICATION

Experience/Education

Professional Qualifications: • A recognised professional qualification in a field relevant to the duties of the post or proven experience in building or facilities management - Essential • A recognised qualification in Health & Safety e.g. NEBOSH Certificate – Desirable Experience of: • Proven experience in building or facilities management if accompanied by a recognised professional qualification or significant progressive and relevant experience - Essential • Evidential experience of delivering energy and sustainable initiatives, within buildings and their communities - Desirable • Experience of working within a multi tenanted environment - Essential • Experience of achieving quality and value for money in the management of buildings - Essential • Experience of developing and managing Service Level Agreements - Essential • Excellent communication skills, both oral and written are a prerequisite of the post - Essential • Able to plan, organise and implement long term maintenance programmes and minor works with minimal disruption to occupants - Essential • Able to work to tight deadlines, managing and prioritising time effectively - Essential • Forward thinking, innovative and able to anticipate and find solutions to problems - Desirable • Able to work effectively within a rapid growth organisation - Desirable • Commercial awareness - Desirable • Financial acumen with proven ability to prepare and manage service charge budgets - Essential • In depth knowledge of Health and Safety legislation and Environmental Health - Essential • In depth knowledge of Building and Fire Regulations - Essential • Computer literate - Essential Knowledge/Skills/Ability

Interpersonal Skills - all Desirable

• Able to build relationships with a diverse range of people and to take a proactive role in communication and consultation • Work effectively as part of a team • Proven leadership and organizational skills, enthusiasm and achievements in the management of buildings • Able to build, develop and motivate a flexible and committed team • Maintain a sense of humour and fun

Please note that job descriptions cannot be exhaustive, and the post-holder may be required to undertake other duties, which are broadly in line with the above key responsibilities.

APPLICATION PROCESS

For a confidential conversation please contact our advisors Michael Hewlett of the Management Recruitment Group

Email: [email protected]

Telephone: 020 8892 0115

Applications should consist of a CV and covering letter and should be sent to [email protected]

Closing date for applications is Sunday 22nd March 2020