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SERC Visitor Guide
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ABOUT SERC
The electric grid is vital to our everyday lives. It is fundamental for the health, safety, and well-being of our communities, and provides the platform for our economy and our societal and techno- logical advancements. SERC’s mission is to reduce risks to the reliability and security of the electric grid (also known as the bulk power system), not only for today but also for the future. To achieve this mission, we maintain a diverse team of experts across numerous disciplines in order to address the complex, evolv- ing, and dynamic challenges facing the grid. Our team also partners with the best and brightest individuals from both the power industry and the federal government to understand and address the challenges facing the grid. These key partnerships make our work more informed, pragmatic, responsive, and impactful.
SERC Reliability Corporation 3701 Arco Corporate Drive, Suite 300 | Charlotte, NC 28273 Phone: 704.357.7372 | Fax: 704.357.7914 www.serc1.org
Office Hours 8:00 a.m. to 5:00 p.m. (Eastern)
Meeting Planner Matt Bigg Direct: 704.940.8232 | Cell: 704.465.1229
OFFICE LOGISTICS | TRANSPORTATION | LODGING | DINING | QUEEN CITY | METALMORPHOSIS
OFFICE LOGISTICS
Safety Information
Please note the nearest exit.
In an emergency, vacate the premises promptly. Follow SERC staff to the official gathering location in the parking lot. A First Aid Kit is available at the receptionist‘s desk. Several SERC staff are trained in CPR and use of the Automated External Defibrillator (AED), which is located behind the receptionist’s desk. Restrooms From the front door of the conference area, restrooms are located to the right in the hall past the elevators (see floor plan). There is no smoking in the building. Signs out- side indicate the smoking area at the south end of the building. Please honor them. Four phone rooms are indicated on the floor plan. See the receptionist for availability. Meeting Etiquette Please ensure cell phones are set to vibrate or turned off. To avoid static and interference, do not leave cell phones lying next to microphones. Please take all calls outside the meeting room. If attending via WebEx: Please mute your phone when not speaking. Please ensure there is no “hold music” when placing your phone on hold. Calling SERC SERC office hours are 8:00 a.m. until 5:00 p.m. Eastern. Calls received during non-office hours go to our automated “night service.” Office Environment
Conference Center A variety of state-of-the-art meeting rooms are available on the first floor for use by SERC stakeholders. See the floor plan indicating room capacity and equipment availability for each room. To reserve a meeting space, contact SERC Meeting Planner, Matt Bigg (704.940.8232). Please note that Central Conference Room reservations require a 30-day advanced notice.
Building Access
Doors open at 7:00 a.m.
Doors and elevators lock at 6:00 p.m.
SERC Visitors A visitor badge must be worn at all times while visiting the SERC office and conference facilities. Visitors are asked to return badges when leaving the SERC facilities. A new badge will be provided when you return. Non-public areas of the SERC office require a SERC staff escort.
FIRST FLOOR CONFERENCE ROOMS
SERC Conference Room - Capacity: 100 Computer | Crestron Video Conference Setup Four Display Projectors | Microphones | Camera
SERC Conference Room - Capacity: 8 Computer | Display TV HDMI Hook-up | Phone
SERC Conference Room - Capacity: 6 Computer | Display TV HDMI Hook-up | Conference Phone
SERC Phone Rooms - Telephone
Shared Conference Room with Building Tenants Capacity: 26 Display Projector | VGA Hook-up | Conference Phone
OFFICE LOGISTICS | TRANSPORTATION | LODGING | DINING | QUEEN CITY | METALMORPHOSIS
TRANSPORTATION
SERC provides shuttle service between select hotels and the SERC office on a meeting-by-meeting basis. See Events Details listed on the Upcoming Events page of the SERC website for availability.
Charlotte-Douglas International Airport (CLT) Approximately 9.5 miles from the SERC office Ground Transportation from Airport Airline and Flight Information
Additional Ground Transportation Links provide online reservation capability. City Cab
704.333.3327
Crown Cab
704.334.6666
Yellow Cab of Charlotte
704.444.4444
Head east on Airport Loop Rd toward Josh Birmingham Pkwy Merge onto Josh Birmingham Pkwy Keep left to continue toward N Josh Birmingham Pkwy Continue onto N Josh Birmingham Pkwy Use the left 2 lanes to turn left onto US-29 S/US-74 W/Wilkinson Blvd Turn left onto the ramp to Interstate 485 Outer S/Columbia Merge onto I-485 Outer Take exit 3 for Arrowood Rd
0.3 mi 0.4 mi 236 ft 0.4 mi 1.8 mi 0.6 mi 5.7 mi 0.3 mi 0.1 mi 0.2 mi
Turn right onto W Arrowood Rd Turn left onto Whitehall Park Dr
SERC is in the first building on the left that faces Whitehall Park Dr. There is ample free parking available at the SERC office.
LODGING
Rates are based on hotel availability and may change without notice. If assistance is needed reserving a room at these hotels, contact the SERC Meeting Planner, Matt Bigg (704.940.8232).
Hotel
SERC Corporate Rate?
Amenities
From SERC
Hampton Inn, I-77 & Arrowood 9110 Southern Pine Blvd Charlotte, NC 28273 (704) 525-3333
$129 For online reservations, click “Add Special Rate Codes” from hotel home page. Enter 0002696456 as the corporate account, then click Check Rooms and Rates.
In-room internet access Hot Breakfast
3.5 miles
Hyatt Place Charlotte/Arrowood 7900 Forest Point Blvd Charlotte, NC 28273 (704) 522-8400 Fairfield & Suites Charlotte Arrowood 7920 Arrowridge Boulevard Charlotte, NC 28273 (704) 319-5100 Drury Inn & Suites Charlotte Arrowood 8925 Red Oak Boulevard Charlotte, NC 28217 (704) 561-7499 Springhill Suites Charlotte Southwest Whitehall Corporate Center 3950 Arco Corporate Drive Charlotte, NC 28273 (704) 702-0500
$129 Corporate Account code: 36990
In-room internet access Continental breakfast
3.5 miles
$119: King/double Queen $124: Extended King Suite $134: Executive King Suite Online Reservations
Internet throughout the hotel Continental Breakfast
3.5 miles
Internet throughout hotel 24-Hour Business Center 24-Hour Fitness Center
$119 Hotel Rate Flyer
3.5 miles
$164
Hot breakfast buffet Shuttle within five-mile radius with reservation High-speed internet throughout hotel 24-hour Business Center Fitness Center Complimentary HBO, NetFlix, and HULU
0.3 miles Six-minute walk
Online Reservations
Continued on Next Page
OFFICE LOGISTICS | TRANSPORTATION | LODGING | DINING | QUEEN CITY | METALMORPHOSIS
LODGING
Rates are based on hotel availability and may change without notice. If assistance is needed reserving a room at these hotels, contact the SERC Meeting Planner, Matt Bigg (704.940.8232).
Hotel
SERC Corporate Rate?
Amenities
From SERC
Homewood Suites by Hilton Charlotte/Ayrsley 1921 Ayrsley Town Boulevard Charlotte, NC 28273 (704) 970-5500
Call hotel for rate information
Internet throughout the hotel Continental Breakfast Evening Social Monday-Thursday
1.7 miles
Hilton Garden Inn Charlotte/Ayrsley 1920 Ayrsley Town Boulevard Charlotte, NC 28273 (704) 970-5000 Embassy Suites Charlotte/Ayrsley 1917 Ayrsley Town Boulevard Charlotte, NC 28273 (704) 970-5400 Tru By Hilton Charlotte/Ayrsley 9233 Kings Parade Boulevard, Charlotte, NC 28273 (704) 970-5400
Call hotel for rate information
Internet throughout the hotel
1.7 miles
Call hotel for rate information
Internet throughout the hotel Hot Breakfast Evening Reception
1.7 miles
Call hotel for rate information
Internet throughout the hotel Continental Breakfast Business Center
1.7 miles
OFFICE LOGISTICS | TRANSPORTATION | LODGING | DINING | QUEEN CITY | METALMORPHOSIS
DINING
Near SERC
Chili’s Grill & Bar
8164 South Tryon St.
704.583.5490
Don Pedro’s Mexican Grill
8943 South Tryon St.
704.504.5037
Fortune Cookie II
8943 South Tryon St.
704.504.8188
Luigi’s Pizza
8170 South Tryon St.
704.504.2015
Mac’s Speed Shop
2414 Sandy Porter Rd.
704.504.8500
McAlister’s Deli
8943 South Tryon St.
704.714.5300
Ayrsley
Harry’s Grille and Tavern
2127 Ayrsley Town Blvd. #103
704.499.9494
Portofino’s Italian Restaurant
2127 Ayrsley Town Blvd.
704.297.7090
Salsa’s Mexican Grill
2015 Ayrsley Town Blvd.
704.910.2129
Wild Wing Café
2132 Ayrsley Town Blvd.
704.297.7000
All restaurants listed are within two miles of the SERC office, and located in Charlotte, NC 28273.
THE QUEEN CITY
How the “Queen City” Got Its Name
Charlotte is the largest city in the state of North Carolina and the seat of Mecklenburg County. The U.S. Census Bureau estimated the city’s 2014 population at 809,958. The Charlotte metropolitan area is part of a 16-county market region. The city is a major U.S. financial center, the second largest financial center by assets following New York City. Bank of America
and the East Coast operations of Wells Fargo are headquartered in the city. Charlotte is also home of the Carolina Panthers of the National Football League, Charlotte Hornets of the National Basketball Association, Charlotte Hounds of Major League Lacrosse, the NASCAR Hall of Fame and the U.S. National Whitewater Center.
Area Attractions
Carowinds Amusement Park admission offers 14 world-class roller coasters including the world’s tallest and fastest giga coaster, Fury 325, with speeds of up to 95 mph, and a premier water park. NASCAR Hall of Fame is an interactive entertainment attraction honoring the history and heritage of NASCAR. It is located in Uptown, also known as Charlotte City Center, where there are a number of dining and entertainment venues. Charlotte Motor Speedway and is considered the home track for NASCAR with many race teams located in the Charlotte area. The 2,000 acre complex also features ZMAX Dragway, the only all-concrete, four-lane drag strip in the country. Check the schedule for events.
U.S. National White Water Center is a non-profit outdoor recreation and athletic training facility for whitewater rafting, kayaking, canoeing, rock climbing, mountain biking, and hiking. Located one exit away from the SERC office off I-485, the Charlotte Premium Outlets offer a collection of 100 designer and name brands at savings of up to 65 percent every day.
METALMORPHOSIS
The name of the art structure outside SERC’s office is Metalmorphosis. Created by Czech Republic sculptor, David Černý, there has been a lot of interest in “the spitting head”.
Here are a few links with additional information and to see it in action. Visual News Yelp You Tube
OFFICE LOGISTICS | TRANSPORTATION | LODGING | DINING | QUEEN CITY | METALMORPHOSIS