Spelman Retreat Presentation - Day 1

Spelman Retreat Presentation - Day 1

Exemplary Leadership On Purpose Directors’ Retreat FINDING YOUR FORTE

June 21, 2022

OUR PURPOSE

Our objective is to engage Spelman Enrollment Directors in a leadership development experience that gives them a baseline for self assessment, a framework for understanding and an opportunity for leadership growth.

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FINDING YOUR FORTE EXEMPLARY LEADERSHIP ON PURPOSE DIRECTORS’ RETREAT

Our Mission To ignite purpose and its pursuit in organizations, teams and individuals through intentional vision and strategy with their gifts, passions and motivations front of mind. ABOUT YOUR CRESCENDO

LEADERS

TEAMS

INDIVIDUALS

Leadership on Purpose • Leadership Development • Executive / Leadership Coaching

Building High Performing Teams • Team Retreats • Forums • Strategic Planning Facilitation Finding Your Forte • Strategic Articulation • Grow-To-Market Strategy

Finding Your Forte • Executive Coaching

Placement on Purpose • Talent Acquisition

A Moving Performance To bring its most inspired performance, a symphony must have talented musicians that are at their best, well rehearsed and all engaged on the experience it is looking to inspire for its audience. Our mission is to orchestrate an inspired performance for maestros, instrument sections and musicians to bring their best performance.

- Full-Time Roles - Consultants and Contractors

• Group Coaching • Speaker Series

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FINDING YOUR FORTE EXEMPLARY LEADERSHIP ON PURPOSE DIRECTORS’ RETREAT

A MOVING PERFORMANCE

To bring it’s’ most inspired performance, a symphony must have talented musicians that are at their best, well rehearsed and all engaged on the experience it is looking to inspire for its audience. Our mission is to orchestrate an inspired performance for maestros, instrument sections and musicians to bring their best performance.

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FINDING YOUR FORTE EXEMPLARY LEADERSHIP ON PURPOSE DIRECTORS’ RETREAT

LEADERSHIP ON PURPOSE

As a leader, you are in the best position to get your team’s best performance. This requires knowing their forte, knowing your organization’s composition or strategy and how to bring them all together for the best performance.

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FINDING YOUR FORTE EXEMPLARY LEADERSHIP ON PURPOSE DIRECTORS’ RETREAT

LEADERSHIP ON PURPOSE  Leadership Development  Executive Coaching  Branding on Purpose

- Thought Leadership - Speaker Development - Business Development – Go To Market Strategy Development and Coaching

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FINDING YOUR FORTE EXEMPLARY LEADERSHIP ON PURPOSE DIRECTORS’ RETREAT

HIGH PERFORMING TEAM ON PURPOSE Your team is a collection of individuals expressing through harmonies and solos to create their best performance. Each person knows their own contribution and how they come together as one unit, one sound.

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FINDING YOUR FORTE EXEMPLARY LEADERSHIP ON PURPOSE DIRECTORS’ RETREAT

HIGH PERFORMING TEAM ON PURPOSE  Finding Your Forte – Peer Groups Coaching  Finding Your Superpower – Team Building Retreats  StrengthsFinder Team Building  Five Dysfunctions Virtues of a Team  Q12 - Engagement

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FINDING YOUR FORTE EXEMPLARY LEADERSHIP ON PURPOSE DIRECTORS’ RETREAT

PLACEMENT ON PURPOSE Building an orchestra is critical to creating their best performance. This includes the starting orchestra and replacing instrumentalists during the lifecycle of their existence. Getting the right players in the right seat at the right time can make or break performance. And inspired performances require more than just being able to play an instrument.

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FINDING YOUR FORTE EXEMPLARY LEADERSHIP ON PURPOSE DIRECTORS’ RETREAT

PLACEMENT ON PURPOSE

Purpose matching brings strength, passion and motivation aligned resources to key roles for stronger, more focused and highly engaged delivery in key roles  Contractor Placement to supplement teams  Full Time Placement - Contingency Fees Tiered based on network of purpose-aligned professionals

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FINDING YOUR FORTE EXEMPLARY LEADERSHIP ON PURPOSE DIRECTORS’ RETREAT

STRATEGIC ARTICULATION The best performances start with an extraordinary composition. The conductor’s score includes what each instrumentalist will play and each of them has sheet music that they can read uniquely to play their part of a great performance. Writing a composition with the audience and instrumentalists in mind creates the most moving performance.

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FINDING YOUR FORTE EXEMPLARY LEADERSHIP ON PURPOSE DIRECTORS’ RETREAT

STRATEGIC ARTICULATION The best performances start with an extraordinary composition. The conductor’s score includes what each instrumentalist will play and each of them has sheet music that they can read uniquely to play their part of a great performance. Writing a composition with the audience and instrumentalists in mind creates the most moving performance.

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FINDING YOUR FORTE EXEMPLARY LEADERSHIP ON PURPOSE DIRECTORS’ RETREAT

FINDING YOUR FORTE Each performer has a forte. Knowing your forte requires knowing your performance range, strengths and passions and how to best bring them forth in a symphony and performance.

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FINDING YOUR FORTE EXEMPLARY LEADERSHIP ON PURPOSE DIRECTORS’ RETREAT

WELCOME & HELLO!

Tell us your  name  what you lead  a clear leadership strength  something you’d really like to work on

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FINDING YOUR FORTE EXEMPLARY LEADERSHIP ON PURPOSE DIRECTORS’ RETREAT

OUR TALENT AND LEADERSHIP LANDSCAPE HAS EVOLVED

Organizations that get out in front of this evolution will win the war for the best talent. Our workforce is demanding new levels of connectedness to answer deep, introspective questions like “Why am I here? What is my impact?” Exchanging work in a job for a paycheck is no longer enough.

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FINDING YOUR FORTE EXEMPLARY LEADERSHIP ON PURPOSE DIRECTORS’ RETREAT

OUR TALENT AND LEADERSHIP LANDSCAPE HAS EVOLVED

The best talent wants to know ‘how do I bring my best to serve not only my own purpose but the aligned missions and purpose of the team and company?’ And detrimental consequences hang in the balance as organizations work to get this right. This calls organizations to invest in their leaders and talent in new ways.

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FINDING YOUR FORTE EXEMPLARY LEADERSHIP ON PURPOSE DIRECTORS’ RETREAT

OUR TALENT AND LEADERSHIP LANDSCAPE HAS EVOLVED

They now need to know what inspires them to bring the best they have to offer and connect it to their company mission and strategy – or they risk losing their best leaders, disengaging an emerging new generational workforce and perhaps underperforming in the market. The sobering reality is that companies that aren’t actively igniting purpose for their leaders and talent are slowly losing their connection, engagement and inspired performance in ways that don’t show up in exit interviews and employee satisfaction surveys.

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FINDING YOUR FORTE EXEMPLARY LEADERSHIP ON PURPOSE DIRECTORS’ RETREAT

“Leadership is the capacity to influence others through inspiration, motivated by passion, generated by vision, produced by a conviction, ignited by a purpose”

- Myles Munroe

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PURPOSE AND ENGAGEMENT

19% ACTIVELY DISENGAGED

29% ENGAGED 52% NOT ENGAGED

Same boat, different engagement. Some drive it, some jump off it.

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FINDING YOUR FORTE EXEMPLARY LEADERSHIP ON PURPOSE DIRECTORS’ RETREAT

“Leadership is the art of mobilizing others to want to struggle for shared aspirations.”

- Jim Kouzes and Barry Posner

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THE FIVE PRACTICES OF EXEMPLARY LEADERSHIP

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FINDING YOUR FORTE EXEMPLARY LEADERSHIP ON PURPOSE DIRECTORS’ RETREAT

What LEADERSHIP really is:

What people THINK leadership is:

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THINK OF AN UPCOMING PROJECT

Think of an upcoming project that you need to get people ready for it could be a kickoff or a phase of an ongoing project Describe who you need to get on the same page When is your next opportunity to meet with them?

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FINDING YOUR FORTE EXEMPLARY LEADERSHIP ON PURPOSE DIRECTORS’ RETREAT

Exemplary Leadership: INSPIRE A SHARED VISION

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Envision the future by imagining exciting and ennobling possibilities. Enlist others in a common vision by appealing to shared aspirations.

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INSPIRE A SHARED VISION 6 Behaviors

1. Talks about future trends that will influence how our work gets done

3. Appeals to others to share dream of the future

5. Paints the “big

picture” of what we aspire to accomplish

4. Shows others how their long-term interests can be realized by enlisting in a common vision

2. Describes a

6. Speaks with genuine conviction about the higher meaning and purpose of our work

compelling image of what our future could be like

1 - Almost Never 2 - Rarely

3 - Seldom 4 - Once in a While

5 - Occasionally 6 - Sometimes

7 - Fairly Often 8 - Usually

9 - Very Frequently 10 - Almost Always

RESPONSE SCALE

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“A vision is an ideal and unique image of the future for the common good ”

- Veronica Guerrero,

Winning Edge Research

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I Have a Dream - Dr. Martin Luther King, Jr.

https://www.youtube.com/watch?v=fR-PReWhMGM

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VISION VS. OBJECTIVES

“I have a list of to-dos”

“I have a dream”

“I have a list of measurable objectives”

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FINDING YOUR FORTE EXEMPLARY LEADERSHIP ON PURPOSE DIRECTORS’ RETREAT

INSPIRE IS AN EMOTIONAL CONNECTION “People don’t buy into what you do…they buy into why you do it” – Simon Sinek https://www.youtube.com/watch?v=O_cPx9dmWmY Golden Circle – Simeon Sinek PURPOSE: WHY we do what we do Answers Questions 22 & 27

MISSION & VALUES: HOW we do what we do Answers Questions 2 & 17

WHY

VISION: WHAT we do and what it will look

HOW WHAT

like when we’re done Answers Questions 7 & 12

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FINDING YOUR FORTE EXEMPLARY LEADERSHIP ON PURPOSE DIRECTORS’ RETREAT

SPELMAN COLLEGE MISSION STATEMENT

Spelman College, a historically Black college and a global leader in the education of women of African descent, is dedicated to academic excellence in the liberal arts and sciences and the intellectual, creative, ethical, and leadership development of its students. Through diverse learning modalities, Spelman Empowers the whole person to engage the many cultures of the world and inspires a commitment to positive social change.

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FINDING YOUR FORTE EXEMPLARY LEADERSHIP ON PURPOSE DIRECTORS’ RETREAT

“A vision is an ideal and unique image of the future for the common good ”

- Veronica Guerrero,

Winning Edge Research

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SHARED VISION BUILDING BLOCKS

 Images and Word Pictures  Metaphors  Stories and Examples  References to History

Ideal

Unique

Common Good

Future Oriented

 Emotions  Symbols

Image

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FINDING YOUR FORTE EXEMPLARY LEADERSHIP ON PURPOSE DIRECTORS’ RETREAT

LET’S SHARE THE VISION FOR OUR PROJECT

Scenario  You’re at the kick off for your meeting  Share how you will start the meeting

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FINDING YOUR FORTE EXEMPLARY LEADERSHIP ON PURPOSE DIRECTORS’ RETREAT

GOT A COACH UP OPPORTUNITY?

Think of someone that you need to make an effort to help grow. Who are they? What is their growth opportunity?

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FINDING YOUR FORTE EXEMPLARY LEADERSHIP ON PURPOSE DIRECTORS’ RETREAT

Exemplary Leadership: ENABLE OTHERS TO ACT

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FINDING YOUR FORTE EXEMPLARY LEADERSHIP ON PURPOSE DIRECTORS’ RETREAT

Foster collaboration by building trust and facilitating relationships. Strengthen others by increasing self-determination and developing competence.

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ENABLE OTHERS TO ACT 6 Behaviors

1. Develops cooperative relationships among the people he/she works with

5. Gives people a great deal of freedom and choice in deciding how to do their work

3. Treats people with dignity and respect

6. Ensures that people grow in their jobs by learning new skills and developing themselves

4. Involves people in the decisions that directly impact their job performance

2. Actively listens to diverse points of view

1 - Almost Never 2 - Rarely

3 - Seldom 4 - Once in a While

5 - Occasionally 6 - Sometimes

7 - Fairly Often 8 - Usually

9 - Very Frequently 10 - Almost Always

RESPONSE SCALE

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“If all you do is give orders, then all you will get is order takers”

Captain Michael Abrashoff

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FINDING YOUR FORTE EXEMPLARY LEADERSHIP ON PURPOSE DIRECTORS’ RETREAT

IMPACTFUL COACHING

Goals G

What do you want?

Will W

Reality R

What will you do?

Where are you now?

Options O

From Coaching for Performance, Sir John Whitmore, London: Nicholas Brealey Publishing, 1992

What could you do?

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LEVELS OF LISTENING

There are three levels of listening. Levels of Listening is a simple tool to help you see where you are in terms of focusing and listening in various situations.

LEVEL 1: You hear words and sounds but you don’t really listen; instead you focus on what you want to say next or how the other person’s words relate to you LEVEL 2: You really try to understand what the other person is saying and see things from their point of view LEVEL 3: Deep, “sixth sense” listening that helps

you uncover what is most important to the person speaking and what is underneath the words he/she is saying

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FINDING YOUR FORTE EXEMPLARY LEADERSHIP ON PURPOSE DIRECTORS’ RETREAT

OPEN-ENDED QUESTIONS

 Why?  What?  When?  Where?

The 5 W’s and an H!

 Who?  How?

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FINDING YOUR FORTE EXEMPLARY LEADERSHIP ON PURPOSE DIRECTORS’ RETREAT

TRY-IT! COACHING PRACTICE

Break into partners...

Round 1:  Select a coach and a coachee  Practice using GROW coaching for 10-minutes  Focus on level 2 listening and open-ended questions!

Round 2:  Switch roles and repeat

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SUBJECT

Think of an opportunity where you know your team could be doing better. Describe the opportunity and what makes it challenging.

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FINDING YOUR FORTE EXEMPLARY LEADERSHIP ON PURPOSE DIRECTORS’ RETREAT

Exemplary Leadership: CHALLENGE THE PROCESS

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FINDING YOUR FORTE EXEMPLARY LEADERSHIP ON PURPOSE DIRECTORS’ RETREAT

Search for opportunities by seizing the initiative and by looking outward for innovative ways to improve. Experiment and take risks by constantly generating small wins and learning from experience.

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FINDING YOUR FORTE EXEMPLARY LEADERSHIP ON PURPOSE DIRECTORS’ RETREAT

CHALLENGE THE PROCESS 6 Behaviors

1. Seeks out challenging opportunities that test his/her own skills and abilities

5. Identifies measurable milestones that keep projects moving forward

3. Actively searches for innovative ways to improve what we do

2. Challenges people to try out new and innovative ways to do their work

4. Asks “What can we learn?” when things don’t go as expected

6. Takes initiative in anticipating and responding to change

1 - Almost Never 2 - Rarely

3 - Seldom 4 - Once in a While

5 - Occasionally 6 - Sometimes

7 - Fairly Often 8 - Usually

9 - Very Frequently 10 - Almost Always

RESPONSE SCALE

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FINDING YOUR FORTE EXEMPLARY LEADERSHIP ON PURPOSE DIRECTORS’ RETREAT

WHAT YOU DO: Experiment & Takes Risks

https://www.youtube.com/watch?v=45mMioJ5szc

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GENERATING SMALL WINS

Key Actions  Break it down  Make a model  Keep it simple  Do the easy stuff first  Accumulate yeses  Experiment  Give feedback  Celebrate

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INNOVATE WITH PURPOSE

Purpose creates a culture that supports innovation. Evidence suggests that purpose-led brands:  Always know where they are heading  Use their defined purpose to guide them through uncertainties  Sustain a workforce that brings their best selves to the organization  Increase their ability to overcome challenges and achieve results.

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WHAT IS DESIGN THINKING?

A problem-solving framework that combines human-centered research, creativity, critical thought, and iterative prototyping. Also known as human-centered design.

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FINDING YOUR FORTE EXEMPLARY LEADERSHIP ON PURPOSE DIRECTORS’ RETREAT

DESIGN THINKING METHODOLOGY

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TWO METHODS TO AID ACTION

Lightning Design Jam A flexible combination of activities, taking the best of the world’s problem-solving processes and combining them down to their absolute essence.

Working Backwards A customer-centric focused process, developed and championed by Amazon, to save huge amounts of work and to make sure you build what your customers need.

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FINDING YOUR FORTE EXEMPLARY LEADERSHIP ON PURPOSE DIRECTORS’ RETREAT

LIGHTNING DESIGN JAM

Creative problem solving and clear decision-making are what separates good designers and managers from the best; the problem with anything that requires creative and critical thinking is that it’s easy to get lost, lose focus, and fall into the trap of having useless, open-ended, unstructured discussions.

Lightning Design Jam sessions Replace all open, unstructured discussions with a clear process.

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WORKING BACKWARDS

Working backward always starts with the customer and thinking through the benefits you can provide them. The customer experience is typically described via a written document describing the experience as a Press Release (PR) and internal + external Frequently Asked Questions (FAQ). The PRFAQ is used to “review or propose an idea, process, or business.

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TIME TO INNOVATE!

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WHO IS YOUR CUSTOMER?

Identify at least five defining characteristics to frame your customer’s identity and context.

Time: 3 mins

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WHAT ARE THEIR WANTS AND NEEDS?

Write down 2-3 wants or needs your customer may have. (Remember, needs are fundamental and related to customers’ life and context – these are not features but rather the need a potential feature or solution might address.)

Time: 2 mins

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GENERATE IDEAS

Now that you have an understanding of your customer and their problems/opportunities, it’s time to generate solutions. Write down 8 ideas that directly address an important customer need.

Think BIG, think differently, and don’t be afraid to write down silly ideas.

Time: 8 mins

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FINDING YOUR FORTE EXEMPLARY LEADERSHIP ON PURPOSE DIRECTORS’ RETREAT

WHAT IS THE MOST IMPORTANT CUSTOMER BENEFIT?

While you may have eight breakthrough ideas or game- changing solutions, you won’t have the resources to build all of them. This question forces focus – challenging you to prioritize, select and define a specific solution. Select your best idea and answer the two questions: 1. The Big Idea is: 2. The most important customer benefit is:

Time: 6 mins

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CREATE PRESS RELEASE

Customer Quote: Imagine how your customer will feel and what they would say once they try your solution. Make sure it is specific. Idea Summary: A few sentences to describe what you’re launching when, and the most important benefit the customer will receive. Headline: Short, compelling description. Keep it simple, this is your elevator pitch. Time: 10 mins

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PITCH IT!

Each group now presents its press release to the group. Each group gets 1 min to present.

Time: 6 mins

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Exemplary Leadership: MODEL THE WAY

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Clarify values by finding your voice and affirming shared values. Set the example by aligning actions with shared values

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FINDING YOUR FORTE EXEMPLARY LEADERSHIP ON PURPOSE DIRECTORS’ RETREAT

MODEL THE WAY 6 Behaviors

3. Follows through on promises and commitments he/she makes

5. Builds consensus around a common set of values for running our organization

1. Sets a personal

example of what he/ she expects of others

2. Makes certain that people adhere to the principles and standards that have been agreed upon

4. Asks for feedback on how his/ her actions affect other people’s performance

6. Is clear about his/ her philosophy of leadership

1 - Almost Never 2 - Rarely

3 - Seldom 4 - Once in a While

5 - Occasionally 6 - Sometimes

7 - Fairly Often 8 - Usually

9 - Very Frequently 10 - Almost Always

RESPONSE SCALE

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FINDING YOUR FORTE EXEMPLARY LEADERSHIP ON PURPOSE DIRECTORS’ RETREAT

AS A LEADER, YOU ARE ALWAYS BEING WATCHED…

“Don’t worry that children never listen to you; worry that they are always watching you.”

Robert Fulghum Author, most notably for the book, “All I Really Need to Know I learned in Kindergarten”

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SOURCES OF CREDIBILITY

 Trustworthiness = Honesty  Expertise = Competence  Dynamism/Enthusiasm = Inspiring

Being Credible Matters to Others

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GAINING AND KEEPING YOUR CREDIBILITY

DWYSYWD

Leadership = Credibility + Vision

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1. If a Hollywood movie crew landed in your organization and observed you in action over the course of a week, what would they observe? (Rewind the tape on last week to bring this to life to identify specific behaviors) 2. From their observations what might they say or conclude are some of your values? 3. How does this line up with the values you want people to say you model as a leader. 4. Thinking about one value that is important to you to embody as a leader in your job, what is one thing you can do each week that will model this value so it is easily observed by others and obvious it is key value for you?

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Values They See

Values I Want Them to See

One Action Item I can make to model this value

One Value to Focus On

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 The more you intentionally focus on your values, the more likely your actions will align with them.  When there is congruence between your words (who you say you are) and action, others will see you as trustworthy and credible.  Furthermore, when others see an overlap between their values and your values, it fuels great relationships and processes and outcomes

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Exemplary Leadership: ENCOURAGE THE HEART

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Recognize contributions by showing appreciation for individual excellence. Celebrate the values and victories by creating a spirit of community.

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ENCOURAGE THE HEART 6 Behaviors

3. Makes sure that

5. Tells stories of encouragement about the good work of others

1. Praises people for a job well done

people are creatively recognized for their contributions to the success of our projects

6. Gets personally involved in recognizing people and celebrating accomplishments

2. Makes it a point to let people know about his/her confidence in their abilities

4. Publicly recognizes people who exemplify commitment to shared values

1 - Almost Never 2 - Rarely

3 - Seldom 4 - Once in a While

5 - Occasionally 6 - Sometimes

7 - Fairly Often 8 - Usually

9 - Very Frequently 10 - Almost Always

RESPONSE SCALE

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FINDING YOUR FORTE EXEMPLARY LEADERSHIP ON PURPOSE DIRECTORS’ RETREAT

ENCOURAGEMENT

“Correction does much, but encouragement does more”

- Johann Wolfgang von Goethe

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AS A LEADER, YOU ARE ALWAYS BEING WATCHED…

“ A sincere word of thanks from the right person at the right time can mean more to an employee than a raise, a formal award, or a whole wall of certificates and plaques”.

Bob Nelson “1001 Ways to Reward Employees”

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MEANINGFUL RECOGNITION

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IMPACT OF ENCOURAGEMENT

Do you need encouragement to perform at your best? When you get encouragement , does it help you perform at a higher level ?

https://www.youtube.com/watch?v=apzXGEbZht0 https://www.youtube.com/watch?v=p6vyc1erYm0 https://www.youtube.com/watch?v=2YExcHRUeqE

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RESEARCH FOUND: 3 TYPES OF FEEDBACK Helpful 1. Positive 2. Constructive

Harmful 3. Destructive

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FINDING YOUR FORTE EXEMPLARY LEADERSHIP ON PURPOSE DIRECTORS’ RETREAT

BUILDING YOUR EMOTIONAL BANK ACCOUNTS 3 Positive Deposits to

1 Constructive Withdraws Keep your accounts in good standing to earn the right to provide constructive feedback

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FINDING YOUR FORTE EXEMPLARY LEADERSHIP ON PURPOSE DIRECTORS’ RETREAT

“CATCHING THEM” DOING SOMETHING GOOD  Consider the most critical behaviors you try to encourage  List 5-7 things you can “catch people” doing well  Consider adding to your calendar

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FINDING YOUR FORTE EXEMPLARY LEADERSHIP ON PURPOSE DIRECTORS’ RETREAT

POSITIVE FEEDBACK

1. Observe: Start with “I” and describe what you observed

3. Nice Job: Finish with a verbal “high five”

10 - 30 Seconds

2. Impact: Describe the positive impact of the person’ action

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ENCOURAGE THE HEART ESSENTIALS

 Expect the Best  Personalized recognition  Create a spirit of community  Be personally involved

Earn the trust and the right to coach

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FINDING YOUR FORTE EXEMPLARY LEADERSHIP ON PURPOSE DIRECTORS’ RETREAT

STARTING OFF ON THE RIGHT FINGER

1. Think of a co-worker whose help, support, or contribution really helped you deliver on a timeline, a milestone or your impact. If possible, think of someone who you have not yet had a chance to thank.

2. Send them a thank you text.

3. Share a complete thought. What they did. How it was helpful. Express your gratitude.

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FINDING YOUR FORTE EXEMPLARY LEADERSHIP ON PURPOSE DIRECTORS’ RETREAT

WHO DO YOU NEED TO THANK?

1. Use a thank you card to write a personal thank you to someone not in the room that helped you recently that you neglected to thank 2. Use the post-its to thank each person in the room for something they did during this program that you appreciated

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In your group, share your thank you experience from earlier. Share context of the story, what you did, what they did, did they respond, what was said, how you felt, how they likely felt, what will the impact be.

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