Team Matters March 2022

Team Matters March 2022

C O M M U N I T Y C H A L L E N G E matters I N F O R M I N G O U R A S S O C I A T E S A B O U T A L L T H I N G S A V E R I T T • M A R C H 2 0 2 2

RECORDPROFIT SHARING IN 2021: YOUR EFFORTS MAKE IT POSSIBLE P2 GROWTHOPPORTUNITIES: FRONTLINE LEADER BEGAN IN TRUCKLOAD P3 PEOPLE LIKE YOU: DALLAS CITY DRIVER HAS GREAT REFERRAL SUCCESS P5

RECORD TEAM UP PERFORMANCE

Our Houston teamwas one of many who were busy “teaming up” during the holiday season in 2021. Pictured here with their toy donations are (from left) city drivers KENNETH FAISON and VINCENT EDWARDS , frontline leader LAWRENCE JACOBS , transportation specialists DEXTERMCMILLER and TYLERWRIGHT , frontline leader JOE CELESTINE and operations manager SHANEDEAR . See how your efforts made a difference on P6-7

GIVING BACK THROUGH ASSOCIATE SHARING One of my favorite parts of our culture is the way we work together to help people succeed. It’s the “why” for everything

we do. And one of the most important ways we help people succeed is through Associate Sharing. Associate Sharing is all about giving back to those in need and helping the communities

we serve. Because of your generous spirit, we recently set two records – our donation of $1,050,001 to St. Jude Children’s Research Hospital through Averitt Cares for Kids was our largest ever, and you combined P2

TEAM NOTES From Gary Sasser

RECORD-SETTING YEAR FOR PROFIT SHARING

P R O F I T SHAR I NG Y E AR LY T O TA L S

6.73%

Your Commitment Made 2021 An Incredible Year

4.51%

3.93%

As you know, 2021 was a record-setting year for the Averitt team. And we’re excited to announce that one of the records we set was in Profit Sharing, as 6.73% of your pay was contributed to your 401(k) retirement accounts! Remember, as we continue to focus on doing things the right way, and as we continue to add People Like You to our team, the sky’s the limit on what we can achieve in Profit Sharing contributions! For more information about our Profit Sharing plan, visit InsideAveritt.com/ProfitSharing.

2019 2020 2021

* 2021 total topped our previous record that we achieved in 2019

This statement will feature how much Profit Sharing you’ve received in your 401(k) retirement account in each of the last three years, as well as tips on how you can increase the amount of Profit Sharing we receive in the future. For more information about your individual account, log on to Principal.com . We frequently talk about how Profit Sharing helps us secure our future, and you’ll soon receive a personalized Profit Sharing statement that shows exactly howmuch of a difference you make. SEE HOW YOUR EFFORTS MAKE A DIFFERENCE

FROM GARY SASSER PG. 1 - for more than 6,000 hours of service in our Team Up Community Challenge. Those accomplishments make me prouder than ever to be part of our team. They show the type of people who wear the Averitt red, and they show how the sky is the limit when we’re working together toward the

same goal. I’m reminded of St. Jude founder Danny Thomas’ quote about the most meaningful way to make a difference: “I would rather have a million people give me one dollar than one give me a million.” And that’s exactly what you do through Averitt Cares for Kids. More than 95% of our associates are Averitt

Cares for Kids members, giving $1 a week to help those who need it most. Our Team Up Community Challenge also continues to grow, and it’s an outstanding way to make an impact. Whether it’s food and clothing drives, blood donations or community cleanups, you’re showing what it means to help our neighbors.

Because of our commitment to helping others, and because we have the best people, I’m confident that even greater things are yet to come as we make a difference through the Team Up Community Challenge and Averitt Cares for Kids! T m

C O M M U N I T Y C H A L L E N G E matters

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‘DO THE BEST JOB I CAN AND SEE WHAT HAPPENS’ Frontline Leader Started Averitt Career As Truckload Driver One thing Atlanta East frontline leader CLETIES MACK has seen in his Averitt career is that people are always willing to help each other. That team culture has helped Cleties experience career growth in nearly eight years with Averitt, and it’s why he continues to do his best in whatever role he’s in. Cleties came to Averitt in 2014 as a Truckload driver in Tampa. In 2017, he transferred to our Costco dedicated team, where he stayed through the middle of 2019. After moving to Georgia, he briefly served as a dock associate before moving into a city driving role. And in late 2021, Cleties was promoted to frontline leader. From the time he started in Truckload, Cleties saw a difference in Averitt, beginning with our service centers, shower facilities and parking. “That made life on the road so much better and easier to deal with,” he says. As he continued in his career, Cleties also saw the difference our people make. “I've never met a person at Averitt – driver, clerk or anyone – that if I had a question, they wouldn’t sit down with me and explain it to me,” he says. “It’s

Atlanta East frontline leader CLETIES MACK began his Averitt career as a Truckload driver, and he has also served in Dedicated, dock and city roles.

been an overall enjoyable experience with the company. That in itself is a blessing. I’ve been with other companies where there are good people, but not on this scale. Everybody has their days that are challenges, but overall, it’s really been good and the people have been great.” Cleties is aware of the opportunities that are available at Averitt, and he’s trying to continue his track record of learning and growing. “I’m just trying to do the best job I can where I am and see what happens,” he says. “For others who want to grow in their own career, I would tell them to stay forward-facing. Address the role that you’re in now, and undoubtedly someone will notice.” RE ADY TO TAKE YOUR NE X T STEP ? If you’re ready to take the next step in your career, call our Job Hotline at 800-991-1971, talk to your leadership or visit InsideAveritt.com/Jobs to find out about local driving, leadership and other opportunities that are available. T m

As a result of recent updates to our mask guidelines, all associates (vaccinated and unvaccinated) will not be required to wear a mask except in situations that require lengthy close contact in small, enclosed spaces or when social distancing is not possible. This includes tractors, company cars, conference rooms, etc. COVID-19 MASK UPDATE

Also, if a customer or local/state law requires you to wear a mask, please continue to follow those guidelines as necessary. Please have a mask readily available in case you encounter a situation that might require one. As a reminder, free and easily accessible vaccines/

boosters continue to be the best defense against severe illness and death from COVID-19. If you have not gotten fully vaccinated yet, we strongly encourage you to do so as soon as possible. See more information about our COVID-19 updates at InsideAveritt.com/Coronavirus .

Steve Jaenicke

Frontline Leader ATLANTA EAST Billing Leader CORPORATE Frontline Leader COLUMBIA Frontline Leader DALLAS

Bregenia Smith

Frontline Leader ATLANTA WEST

Douglas Garrett Charles Gordon Samuel Herrera

Dallas

NEW LEADERS

Atlanta East San Antonio

Kathryn Kosinski

RETIREES Thank you for your service to our team! Stephen Adair Lexington Mitchell Bircheat ZF Industries

Barry Baker

Transportation Specialist WINCHESTER Service Center Director HOUSTON

Jim Pickens Phil Pierce

Dallas

James Metts

Scott Harris

Corporate Greenville Chicago

Preston Posley Danny Trousdale

Juan Rosales

Logan Ingram

Frontline Leader KNOXVILLE

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MORE OPPORTUNITIES TO BUILD DENSITY

Integrated Services Shows The Power Of One

D I STR I BUT I ON & FULF I LLMENT

TRUCKLOAD

DED I CATED

I NTEGRATED

LTL

Our Integrated Services team features innovative and creative solutions, including cross-border, intermodal, expedited, international, PortSide and customs brokerage. All these offerings and more give us the whole package that our competitors can’t match. “The relationships and confidence that the Averitt team has built with our customers makes Integrated Services an easy sell,” says STEVE MCDONALD of our Integrated leadership. “The confidence that our customers have in Averitt, along with the external partnerships that our team has developed, allows us to stretch the Averitt footprint around the globe.” Steve adds, “We have a great team of associates within each of our Integrated service offerings. The thing that makes Averitt Integrated stand out from others within the industry is the fact that we have assets. And most importantly, our assets are backed by the Averitt brand.” One example of the way Integrated Services helps our entire team is the As part of our commitment to being a single- source provider for the next 50 years and beyond, we recently announced our five distinct service units – LTL, Truckload, Dedicated, Distribution & Fulfillment, and Integrated Services. Know when to slow. Know when to stop. What is the safest speed given your surroundings?

solution we provide for Toyotetsu. This Dedicated account ships automotive products in and out of Mexico. Because of the services we provide, we were able to add customs clearance to the solution, as well as manage the transportation of products in Mexico. “This business has allowed the customer to have one point of contact,” Steve explains. “Behind the scenes, our Dedicated, North America Truckload & Cross-Border, and Customs Brokerage teams work closely together to provide the complete solution.” The success of our Integrated Services team is a win-win for all of us, because we build density throughout our network, and as a result we get even more driver-friendly freight. “With the help of all our sales associates in the system, the more we grow, the better opportunities we can provide to our assets,” Steve says. “That will allow them to cherry-pick the freight that’s best for our drivers and best for our team.” Thank you to our Integrated Services team for providing more opportunities to deliver freight In And Out Of The South. We look forward to building this team for the future, and showing our customers what it means to partner with The Power of One! T m

Learn more at InsideAveritt.com/speedcontrol

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That’s Why This Dallas Teammate Referred 5 Associates In 2021 We want to shine a spotlight on Dallas city driver PRINCESS BATES for referring five new teammates to Averitt in 2021 – what an outstanding accomplishment! 'AVERITT HAS BEEN VERY GOOD TO ME' Princess has a talent for spotting People Like You – the kind of people who make great Averitt teammates. Many of her referrals have been fellow transportation professionals that she rubbed elbows with on the job before they came aboard our team. These are the traits she knew would make them fit right in. “I immediately notice those who appear neat and put forth a professional image,” says Princess. “The people I invited to Averitt, I could see that they were presentable, punctual, reliable, friendly and well spoken. Most of all, I look for ambition and drive – someone who wants something better.” Princess is in her fifth year with our team, and she’s proud to call Averitt home. While considering a career at Averitt for herself, our professional image was the first thing that stood out to Princess. “Before I joined the team, I noticed how Averitt drivers always looked neat and dressed in uniform,” says Princess. “That told me there’s pride here.” Since coming aboard in 2017, Princess has seen how our team values open communication. That aspect of our culture means a lot to her, and it’s a valuable benefit she shares with referrals.

Dallas city driver PRINCESS BATES has a great eye for knowing others who would be a good fit for Averitt. In fact, five of her People Like You referrals were hired in 2021!

“Averitt has been very good to me. It’s easy to talk to everybody that I work with. If I have a question, I know I’m heard,” says Princess. “That’s something that I tell others when I talk about our team. We are valued at Averitt, and it’s a good company to be with.” Princess is going a long way to secure a very bright future for us all. Thank you for setting an excellent example of bringing People Like You to Averitt! E VERY TH I NG YOU NEED ON AVER I T TCAREERS . COM Do you know someone who would look great in Averitt Red? Invite them to visit AverittCareers.com to see a glimpse into our team’s unique culture and learn how to take advantage of an exciting career opportunity. T m

THE POWER OF ONE MORE

These associates earned referral rewards after their referrals were hired by Averitt. Thank you for helping us grow and secure our future by finding People Like You!

Richmond city driver JEFF GREEN

Houston city driver FRANK ALDANA

Orlando city driver DETRICK CURRY

Mayfield city driver MARIN DIAZ

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OVER 6,300 HOURS FOR TEAM UP!

A Record Team Up Community Challenge Performance For 2021!

We are celebrating the results of the 2021 Team Up Community Challenge! Associate Sharing is one of our core beliefs, and in 2021, you showed your commitment to helping others. As part of our year-round and ongoing Team Up Community Challenge, you combined to participate in 6,385 hours of community service! That's 200-plus hours more than our previous record that we set in 2019!

These results only go to show what kind of people are on the Averitt team. Your generosity and determination are unstoppable, and you are an inspiration to us and to our many communities. Thank you for helping us make a difference in the lives of others!

It’s never too early to start giving back. Please send your Team Up hours and photos throughout the year to [email protected] , and be sure to visit InsideAveritt.com/TeamUp to see photos of our amazing teams in action. Congratulations on a record year! T m

2021

6,385 143 95 FINAL SCORE

TEAMS REPRESENTED

TOTAL ORGANIZATIONS SERVED

TOTAL HOURS SERVED

SHINING LIGHT IN SMYRNA Our Nissan team is

Nissan ‘Te

Throughout 2021, Nissan ear hours by serving the residents home, donating supplies to an and providing Christmas gifts t Frontline leader KRISTA MINGL Team Up performance to her si and outstanding teamwork. “The success of our projects of our teammates’ willingness says Krista. “They deserve to b their time and contributions, an serve alongside them. Team Up

making a difference and representing Averitt with pride in their hometown of Smyrna, Tenn. They put the pedal to the metal in their 2021 Team Up Community Challenge efforts, and they’ve picked up a momentum we look forward to seeing in 2022.

Our Nissan team is very active participating in Team Up Community Challenge projects. Here, associates show their contributions for a local health and rehabilitation center.

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CHAT TANOOGA

A . 0 . SMI TH

CHARLESTON

CORPUS CHR I ST I

JACKSON MS

DECATUR

DED I CATED

GREENSBORO

MI AMI

JACKSON TN

MERCEDES

ORL ANDO

PETSMART

RALE I GH

ST. LOUI S

WACO

eams Up’ To Show The Spirit Of Averitt

rned 76 Team Up s of a local nursing animal shelter, to families in need. LE credits Nissan’s ite’s generosity

experience.” Krista plays a lead role in organizing Team Up opportunities for Nissan. She lines up the projects, and her teammates and their family members rally to give back to the town they love. “Nissan’s success in the Team Up Community Challenge is directly related to Krista's leadership,” says operations manager ALAN STANLEY . “She developed the ideas and then spearheaded the drive to motivate and encourage participation. The outcome of our community service in 2021 has excited our

team, and Krista is working on a plan for more challenges in 2022.” With last year’s success fueling excitement for 2022, Nissan plans to hit the ground running. They continue to find diverse ways to give back, providing everyone the chance to put their Team Up hours toward the charities that matter most to them individually. “The Nissan site identified multiple categories of community service that are important to our associates,” says STEVE ANDERSON of our regional supply chain leadership. “By having

these choices, they were able to participate in the service opportunities they believe to be most impactful. When these individual efforts are combined, it’s inspiring to see how a small amount of kindness can make a big difference in our community.” Nissan, thank you for demonstrating The Power of One and Averitt’s unique culture of giving back in the 2021 Team Up Community Challenge. Your achievements are a shining example to us all, and we’re looking forward to what you’ll accomplish the months ahead! T m

s is the result to participate,”

be recognized for nd I am proud to p 2021 was a great

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EXTRA INCENTIVE TO LOOK YOUR PROFESSIONAL BEST We recently offered an incentive to make sure you’re looking your professional best – a drawing for gift cards worth as much as $500 for using your full uniform allotment! We’re excited to announce Cardinal Glass driver DARRIN HOPPES and Chattanooga city driver DALE TUCKER as the Our uniforms and sharp image have set us apart from our competition for 50-plus years, because they let our customers know they’re partnering with professionals. Our image is also something we take pride in, and it will help us move toward an even brighter future. Use Your Full Allotment, Get Entered In Gift Card Drawing

Uniform-eligible associates who use their full allotment by March 31 will be entered in our gift card drawing.

winners of $500 gift cards! Remember, when you use your full allotment by March 31, you have the opportunity to win a gift card of as much as $250. That’s a win-win for you and for our team’s professional image! To use your allotment and place your uniform order, log on to InsideAveritt.com/Uniforms . T m

MEETING WHAT’S NEXT WITH ENERGY, DRIVE AND EACH OTHER Uniformity Hype Video Highlights Our Spirit Of Teamwork

For 50 years, we’ve driven business forward for customers around the world. And while we don’t know what tomorrow holds, we know that whatever opportunities present themselves, we’ll be ready to meet themwith energy, drive and each other. We also know that by working together, we can accomplish anything.

Our 2022 Uniformity hype video highlights how we work together as a team, and how that spirit will help us transform “what’s next” into “what’s best.” We encourage you to check out the video at InsideAveritt.com/Uniforms .

Honoring our 40-Year Cookeville-area Associates

Several associates who have served 40-plus years recently gathered at our Cookeville service center. This group has played an important role in helping our team lay the foundation for a bright future. The honorees include: (from left) vice president of pricing and traffic MARK DAVIS (43 years), president WAYNE SPAIN (41 years), preventive maintenance associate RICKY MASTERS (40 years), maintenance invoicing associate ANGIE HESTER (41 years), preventive maintenance associate RANDY DUKE (40 years), customer information leader SANDY FLEMING (40 years), city drivers DAVID ADAMS (43 years) and DANNY LESKO (40 years), recently retired executive vice president of sales and marketing PHIL PIERCE (40 years), city driver BRUCE WHITTAKER (40 years) and road tester RALPH BRYANT (43 years). Not pictured: GRANT SASSER (50 years).

C O M M U N I T Y C H A L L E N G E matters

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PAST AND PRESENT TEAMMATES FOR A BRIGHT FUTURE Averitt Ambassadors Make A Difference Through Averitt Cares for Kids The Averitt Ambassador team is our growing group of retired teammates who remain connected to our unique culture of giving back. By doing so, this group has the opportunity Averitt Ambassador JOYCE MATTHEWS , who led our payroll department for many years before retiring in December of 2019, shares what that impact means to her personally. “I have always contributed to Averitt Cares for Kids and definitely wanted to continue to contribute after my retirement,” says Joyce. “I was fortunate enough to visit St. Jude hospital in Memphis and saw firsthand the incredible research and work they do to improve the lives of the children there.” Our team was honored to recently present our 2021 contribution of $1,050,001 to St. Jude Children’s Research Hospital. This major milestone was driven by both current and retired associates, which included our combined weekly $1 donations to Averitt Cares for Kids. This speaks volumes about our team’s culture, passion and commitment to give hope for the future. “Averitt should be commended for what they have done for this special cause,” says Joyce. “I feel privileged to participate in a program that makes to continue helping our whole teammake powerful annual contributions to St. Jude Children’s Research Hospital through Averitt Cares for Kids.

JOYCE MATTHEWS (left) shares a laugh with Averitt president WAYNE SPAIN (center) and executive vice president and chief financial officer JOHNNY FIELDS (right) during Joyce’s retirement celebration in January 2020. Joyce has continued to stay connected with Averitt, becoming part of the Ambassador Team.

such a difference in the lives of the children and their families.”

JO I N AVER I T T CARES FOR K I DS The Power of One dollar a week goes a long way to help those in need. We are humbled and proud to give together to this great cause, and you can join us. If you’re ready to start giving one dollar a week, sign up at InsideAveritt.com/AverittCares. JO I N THE AMBASSADOR TE AM As a retiree, we want to invite you to become a member of our Ambassador Team, a unique group of associates who choose to stay connected to the team, their customers, and their fellow associates. Becoming a member of our Ambassador Team is simple. STEP 1 – Stay connected to the good works and mission of Averitt Cares for Kids by contributing to this award-winning charitable fund. STEP 2 – Take advantage of these other Ambassador Team features: • Earn referral rewards for finding people like you as a Team Builder • Participate in local Team Up Community Challenge events • Become an Averitt Mentor by continuing to work on a reduced schedule We look forward to more opportunities on the horizon for this team. Contact [email protected] to learn more. T m

WORK HARD | PLAY HARD Red Thinkin’ Rewards Fuel Your Favorite Hobbies

LEON WHITE with our Jackson TN team is earning Red Thinkin’ Rewards for the excellent job he does on a daily basis. As a city driver,

to redeem gear for his favorite outdoor hobbies. “I enjoy being outdoors and out on the water through the summer months, so I redeemed the points that I have earned to purchase kayaks,” says Leon. “I’m looking forward to enjoying some warm, sunny days on the water with my new gear.” As shown by his well-earned Red Thinkin’ Rewards, Leon takes great pride and ownership in his career. That’s because he

believes he’s part of a winning team, and he’s excited about our many opportunities on the horizon. “I think the Red Thinkin’ Rewards program is a great way to recognize our teammates for their accomplishments. It’s another way of showing how much Averitt appreciates the work we do each day.” Leon adds, “This is a great company to work for – a company that is growing daily and has a lot to offer to anyone willing to pursue a

career with us.” Thanks for all you do for our team, Leon! When you do your best each day in service, safety, meeting KPI goals, and referring new teammates to Averitt, your efforts go a long way to secure a bright future for our team – and you’re earning Red Thinkin’ Rewards along the way! Log onto to the program site via InsideAveritt.com/Rewards to check your balance and browse the rewards catalog!

LEON WH I TE

Leon is able to earn most of his points by meeting KPI goals, safe driving, and on-time service. And he uses those points

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Mastio & Company Honors Averitt In Three Service Categories EARNING CUSTOMERS’ TRUST In a recent survey of more than 1,900 major shippers, independent research agency Mastio & Company honored the Averitt team as its top Inter-Regional LTL carrier! We also placed third nationwide in terms of overall quality, and ranked second in the “Most Likely To Recommend” category. Mastio specializes in the LTL industry, and its survey focused on quality of performance, pricing, customer service and more. “Our annual study measures the full customer experience with a carrier, all the way from technology to customer service and transit times,” says Kevin Huntsman of Mastio’s leadership. “This year’s results illustrate the Our commitment to doing things the right way has certainly been noticed by our customers.

continued dedication to excellent service that Averitt has exhibited time and again.” Awards like these are a team effort, and we thank you for the way you work together to ensure our customers receive their freight on time, on target and intact. This honor is another example of what’s possible when we put The Power of One into practice!

For more information about the award, visit InsideAveritt.com/MastioAward2022 . T m

MAKING THE MOST OF YOUR BENEFITS Check-In Guide Will Arrive Soon

Understanding the benefits that are available to you can help you save money now and Live Well for the future. Our annual Benefits Check-In Guide is a great resource that can help you do just that, and it will be arriving soon in your mailbox. From PhysicianNow telehealth services and Health Savings Accounts, to Flexible Spending Accounts and covered preventive services, our benefits package features lots of tools to help you feel better now and in the future. The choices you made during last October’s annual enrollment are just the

beginning of healthy living. Our resources and support are here for you all year long, regardless of which medical, dental or vision plans you selected. So be on the lookout for your copy of our Benefits Check-In Guide, and in the meantime you can find the online version at InsideAveritt.com/BenefitsCheckIn .

OV E R 2 0 T E AM We’re proud to add members to our Over 20 Team! The following associates joined our team in February 2002: Kevin Newcomb Charlotte Brennan Schrader Raleigh For a list of February milestone service awards, including the newest members of

our Over 20 Team, visit InsideAveritt.com .

25 YEARS Howard Smith Jr.

Knoxville

Tony Jones Robert Lombus Daniel Pelfrey

Jackson MS Bessemer

S A F E T Y AWA R D S DECEMBER

Nashville Morris Roberson M-D Building Products Rob Sanderson Nashville Lonnie Surber Greensboro

20 YEARS Richard Pitts 15 YEARS Bruce Bade Wallace Cook

For a complete list of Safety Award winners, including five- and 10-year recipients, visit InsideAveritt.com. 30 YEARS WilliamGoforth Knoxville

Eastern NC

Louisville Charlotte Macon

John Dees

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SERVICE AWARDS

Below are the five-year milestones of associates WHO HAVE SERVED 20 YEARS OR MORE with our team. To view all available photos of our latest service awards, visit InsideAveritt.com.

Knoxville associate GARY HODGE (40 years)

Chattanooga associate DON ADCOX (40 years)

Chattanooga associate JERRY BELCHER (40 years)

Knoxville associate DONNA KEATON (35 years)

Savannah associate BENNY CARTER (30 years)

Macon associate JOHN DEES (left, 30 years) with frontline leader David Forsee (right)

Vice president of information systems TIM SAYLOR (left, 30 years) with president Wayne Spain (right)

Richmond associate RICHARD ALEXANDER (left, 25 years) and service center director John Beauchamp (right)

Corporate associate MIKE CROWELL (25 years)

Dothan associate ARTHUR GRESHAM (25 years)

Corporate associate APRIL CROSSMAN (left, 25 years) with director of cargo claim services Gary Whitaker (right)

Roanoke service center director JEREMY HALL (left, 25 years) with Region 8 vice president Gary Smith (right)

Atlanta East associate JOHN NEWKIRT (25 years)

Tri-Cities associate KELLY MITCHELL (25 years)

Birmingham service center director MATTHEW SMITH (right, 25 years) with Region 3 vice president David McGonagill (left)

Corporate associate GREG WILSON (left, 25 years) with director of information technology Greg Taylor (right)

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When we go above and beyond to provide excellent service, that demonstrates The Power of One to our teammates, our customers, and our industry. These associates went the extra mile to represent Averitt with pride – and our customers said it showed! COMING THROUGH ON OUR COMMITMENT TO SERVICE

THE POWER OF ONE

LORINDA BARKER – Macon “Lorinda Barker has been my transportation specialist for as long as I have done business with Averitt Express. She has always been available and willing to assist in any situation and always has a solution to my concerns. Her assistance with my shipping needs makes me look like a superstar to my customers. Majestic Stone is very fortunate to have her as our customer service rep.” Kathryn, Majestic Stone – Macon, GA CHARLES FAVORS – Atlanta East “Charles was so incredible! We had a huge shipment, and he was so patient and helpful! He went above and beyond to

TONY JOHNSON – Jackson MS “I want to take time to show our gratitude and appreciation to one of your drivers – Tony Johnson. He is always professional and courteous, and he handles our freight with great care. He is on time and dedicated to the delivery. We here at Corr Williams value his service; you all have a great driver in Tony.” Everett, Corr Williams – Natchez, MS PETER TRESSIDER – Raleigh “Just taking time to acknowledge the fine work during this past year by your driver, Peter. We appreciate the patience and care he shows in handling our shipments, many of which are expensive fireplaces and stoves. We wish you continued success in bringing such professional personnel into your organization.” Dann, Fireplace Editions – Chapel Hill, NC

help us complete the delivery! Thank you, Charles!” Emily, Barbour Orthopaedics Surgery Center – Atlanta, GA

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