UCL - Deputy Soft Services Manager

UCL - Deputy Soft Services Manager

DEPUTY SOFT SERVICES MANAGER CANDIDATE INFORMATION PACK

CONTENTS

Page 3

Introduction

Page 6

Job Description

Page 7

Person Specification

Page 8

Further Information

Page 9

Application Process

INTRODUCTION

UCL is London’s leading multidisciplinary university, with more than 11,000 staff and 38,000 students from 150 different countries. Founded in 1826 in the heart of London, UCL was the first university in England to welcome students of any class, religion, and the first to welcome women on equal terms with men.

UCL’s estate is unique, rich in history, at the heart of London and diverse in use.

Our 230 buildings are predominately located in Bloomsbury but with a number of specialist satellite sites beyond that. UCL Estates are excited to be playing a key role in the delivery of UCL’s 20-year strategy, UCL2034, including the realisation of UCL East, our new campus at the Queen Elizabeth Olympic Park, which will offer world class research, teaching and living accommodation within the largest cultural and educational development in Europe.

UCL Estates manages the estate and facilities infrastructure, from the strategic to the operational. This ranges from ensuring our estate is operating efficiently and safely to maintaining, developing and delivering our building and planning future strategic developments to support UCL’s academic ambition. UCL Estates services include property acquisition and management, capital projects, engineering and maintenance, environmental sustainability, safety, security, catering and cleaning. In addition, it manages the University and Customer Services switchboards, student residences, nursery and central teaching and meeting room bookings. We have a proud history and the ambition and drive to innovate. We strive to provide a co-ordinated and customer oriented approach

to both buildings and services, maintaining and transforming UCL’s estate, so that it directly contributes to the creation of a truly inspirational environment for our academics, students and staff. UCL has embarked on an extensive building and refurbishment programme – Transforming UCL. This is about creating sustainable spaces that meet UCL’s world-class aspirations and commitment to excellence and innovation. Transforming UCL is the largest capital programme in the University’s history. It has seen significant investment to refurbish and develop some of our most iconic buildings whilst also bringing forward new world class buildings. Together these will enable and support the University’s continued growth as we continue to build now and for the future.

The first phase of the current Transforming UCL programme and notably the major capital projects in Bloomsbury will be completed by the end of the academic year. This investment has made a significant difference to perceptions of the Bloomsbury estate across the UCL community, with the recent completion of the New Student Centre, Bloomsbury Theatre and interim Dementia Research Institute within the Cruciform building all significant milestones in the programme. In the four years since the start of the current capital programme (August 2014), 127 projects have been completed. This comprises of 76 major projects, 11 sustainability projects and 40 School small works projects, and a further 12 major projects are currently in construction.

Focus for the remainder of the years in the programme is the development of our new Estate Strategy, projects from the new strategy will be announced in Summer 2019. We will continue delivery of three large strategic projects (UCL East, Institute of Neurology (ION) /Dementia Research Institute (DRI) at the Eastman Dental Hospital site) and IoE Masterplan, alongside delivery of a significant number of smaller value projects (