University of Bristol - Residential Contracts Manager

University of Bristol - Residential Contracts Manager

Residential Contracts Manager Candidate Brief

Contents 1. About The University of Bristol

2. Our Residences 3. About the Role 4. About You 5. Why work with us? 5. Application Process

ABOUT THE UNIVERSITY Bristol is one of the most popular and successful universities in the UK and was ranked within the top 50 universities in the world in the QS World University Rankings 2018. Alongside this, Bristol consistently ranks in the world’s top 100 and UK’s top ten universities in league tables that draw on information about both research and teaching excellence. The University has had a reputation for innovation since its founding in 1876. Our research tackles some of the world’s most pressing issues in areas as diverse as infection and immunity, human rights, climate change and cryptography and information security. Today, the University employs internationally respected academics and recruits some of the brightest students from across the globe; 12 Bristol graduates and members of staff have been awarded the Nobel Prize. The University currently has 40 Fellows of the Royal Society and 15 of the British Academy – a remarkable achievement for the relatively small institution. We are one of the most popular UK universities, attracting on average eight top-quality applicants for every place, and our graduates are among the most sought-after by employers across the globe. We are fortunate to be located in one of Europe’s most creative, dynamic and liveable cities with which we enjoy a close and synergistic relationship. For many Bristol scholars, the city is an unending source of research opportunities and a laboratory within which to test solutions with potential global impact. For the city, our University is one of its largest employers and a major contributor to its economic, social, cultural and intellectual vibrancy. Our students bring a huge amount of energy and vitality to the city, and in turn our location greatly contributes to the richness of their university experience. The University has a long history of sustainability action, winning numerous awards for its work. Bristol was the first UK city with European Green Capital status in 2015 and our community played a large role in helping the city deliver this. Sustainability remains one of the central strands shaping the University’s vision of the future. The University has over 24,000 students and nearly 7,000 staff.

OUR RESIDENCES Accommodation for approximately 6000 students, including catered and self-catered Halls of Residence and a further 500 bed spaces in Student Houses. The Head of Student Residential Life leads the general welfare care and education of students in the residences. The Deputy Director and Head of Residences Facilities Management manages the facilities function while the responsibility for the day-to-day facilities management within each property rests with two Residences’ Facilities Managers, supported locally by Accommodation Managers.

Badock Hall North Residential Village 422 places

Campus Houses East Residential Village 42 places

Churchill Hall North Residential Village 355 places

2.3 miles to campus Catered / Self-catered First depending on catering option

0 miles to campus Self-catered First preference only

2.1 miles to campus Catered Available as first or second preference

Clifton Hill House West Residential Village 226 places

Colston House East Residential Village 110 places

Culver House East Residential Village 97 places

0.7 miles to campus Catered Available as first or second preference

0.5 miles to campus Self-catered First preference only

0.5 miles to campus Self-catered Available as first or second preference

Durdham Hall North Residential Village 230 places

Goldney Hall West Residential Village

Hiatt Baker Hall North Residential Village 748 places

Self-catered First preference only 264 places 0.8 miles to campus

2.3 miles to campus Self-catered Available as first or second preference

2.2 miles to campus Catered / Self-catered Preference dependent on catering option

Hillside Woodside West Residential Village 30 places

Manor Hall East Residential Village 190 places

New Bridewell East Residential Village 414 places

1.5 miles to campus Self-catered Available as first or second preference

0.7 miles to campus Self-catered First preference only

0.7 miles to campus Self-catered First preference only

Northwell House West Residential Village 118 places

Orchard Heights East Residential Village 464 places

Queen’s Road West Residential Village 42 places

1.1 miles to campus Self-catered Available as first or second preference

0.6 miles to campus Self-catered First preference only

0.6 miles to campus Self-catered First preference only

OUR RESIDENCES

Redland Road East Residential Village 11 places

Richmond Terrace West Residential Village 92 places

Riverside East Residential Village 551 places

1.0 miles to campus Self-catered First preference only

0.7 miles to campus Self-catered First preference only

1.0 miles to campus Self-catered Available as first or second preference

The Courtrooms East Residential Village 321 places

The Hawthorns East Residential Village 116 places

Unite House East Residential Village 385 places

0.6 miles to campus Self-catered First preference only

0 miles to campus Self-catered First preference only

0.6 miles to campus Self-catered Available as first or second preference

University Hall North Residential Village 294 places 2 miles to campus Self-catered

Wills Hall North Residential Village 336 places

Winkworth House West Residential Village 128 places

1.8 miles to campus Catered Available as first or second preference

0.7 miles to campus Self-catered Available as first or second preference

Available as first or second preference

Woodland Court West Residential Village 196 places

0.3 miles to campus Self-catered Available as first or second preference

The University of Bristol Residential Contracts Manager Overview

A key function of the Residential Facilities Contract Manager (RFCM) will be the overall responsibility for performance of RHS’ commercial service and partnership accommodation providers, for example A2 Dominion and Unite properties - to ensure compliance with local Service Level Agreements and safety in student Residences. To manage the partnership agreements (consisting of 3000+ bed-spaces and rising) to ensure that the experience of students living in partnership properties is at the same level and wherever possible consistent with that of students living in University owned Residences. To promote the recruitment and retention of students by ensuring that accommodation requirements are met and to support the residences profitability by ensuring that voids are minimised. Line manages the Residential Facilities Contract Support (RFCS). Areas of Responsibility Analysis, Reporting and Documentation • Monitor, measure, analyse, interpret and report on information – creating Management Information (MI) in an agreed format for Senior Management such as the Deputy Director. E.g. Carry out detailed analysis of partnership maintenance records and compliance >Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16 Page 17 Page 18 Page 19 Page 20

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