UofARTS - Residential Operations Manager

UofARTS - Residential Operations Manager

Residential Operations Manager Candidate Information Pack

Photograph by John Sturrock.

Contents

Background

Page 04-05 Page 06-09 Page 10-11 Page 12-16

UAL Estates Strategy Overview of Residences

Job Description

Person Specification

Page 17

The Recruitment Process

Page 18-19

02

Background

University of the Arts London (www.arts.ac.uk) is a hotbed of creativity, innovation and invention across the knowledge economy. It draws together six Colleges with international reputations in art, design, fashion, communication and performing arts. UAL is a fundamental part of the UK’s creative ecology – the fastest growing sector of the UK’s economy. UAL works with a wide range of commercial and institutional organisations within the world of the arts, including the Tate and the National Theatre, all benefiting from the fresh talent and new ideas of UAL students. The University is hugely international with a reputation that attracts over 19,000 (predicated) students from over 100 countries, creating a vibrant, multi‐cultural community environment.

03

04

University of Arts London University of the Arts London is in the top 5 universities in the world for art and design. They offer an extensive range of courses in art, design, fashion, communication and performing arts. Their graduates go on to work in and shape creative industries worldwide.

UAL have launched the careers of many creative and cultural leaders and their alumni include:- • Over half of all Turner Prize winners and nominees in the 30 years since its inception • 37 of the 80 Royal Academicians are UAL alumni; a further 17 are serving or former staff • Over half of the recipients of British Designer of the Year • 10 current Royal Designers for Industry for product or industrial design • Over half of the fashion designers that showed at London Fashion Week A/W 2016 • Multiple winners in the most prestigious art and design awards: from the BP Portrait Award; Jerwood Prize; Taylor Wessing Photographic Portrait Prize; Minerva Medal; BAFTAs, Golden Globes and Oscars

05

UAL Estates Strategy

The University aims to be a place that will challenge, inspire, surprise and stimulate, to be recognised as one of the foremost institutions in the world for learning, practice, research and development in arts, design and communication, and to provide a learning environment in which originality is recognised, difference is respected, and excellence is pursued.

06

UAL has an incredibly diverse estate spanning Central and Greater London and includes a broad range of property types encompassing academic, teaching, research, commercial, social, hospitality, residential and public realm spaces.

The property portfolio is made up of 16 academic sites and 12 student residences hubs with buildings ranging from listed historic buildings to new state of the art facilities. This dynamic and diverse mix in one the world’s leading cities gives an exciting and challenging proposition to the UAL Estates department.

The Estates department is currently undertaking an unprecedented estate transformation programme. Following the success of UAL’s relocation of Central Saint Martins as the centrepiece of the King’s Cross regeneration scheme, it is now seeking to continue this transformation and plan to replace over half of the university estate over the next five years.

The current financial strength of the University, combined with opportunities in the property market, provide a unique opportunity to deliver the vision of a more unified, rationalised estate. Whilst recognising the importance of the individual identity of the six Colleges, this is an opportunity to create greater campus environments, showcase its collections and archives and enable the University to act cohesively.

07

Primary interventions up to and beyond 2022 will be:

• The creation of new facilities for London College of Communication, London College of Fashion, Camberwell College of Arts, and University Services; parts of Chelsea College of Art will also be upgraded.

• A new Students Residence hall has now been delivered at Camberwell College of Arts and opportunities to build further UAL owned or part owned Halls of Residences are being explored, particularly local to academic premises where viable. Means of shortening tenures and providing lower rental accommodation for students will be pursued and the Pastoral and Social Programme activities in residences will be a core part of service delivery.

• A backcloth of creating a sustainable estate will enable the University to position itself as an influencer in this area for decades to come. The design of new premises will incorporate low energy sustainable operational concepts.

• The Facilities Management Services to the Colleges and University Services are tailored to suit the evolving development and rationalisation of the estate. The Services Team maintains the estate ensuring compliance with safety standards. Maintenance is proportionate to the condition and predicted tenure of each building.

• In operating, maintaining, rationalising and developing the estate the Student Experience and working environments for staff are of paramount importance. Through effective engagement with end users their needs and priorities are embedded in the strategy.

• Buildings for the future must be future proofed for the digital world and appropriate for multi-functional usage for multiple stakeholders. Through research and innovation UAL will strive for world class sustainable facilities.

08

Central Saint Martins ER

Key to locations Central Saint Martins KX – Kings Cross ER – Elthorne Road BH – Back Hill London College of Fashion JPS – John Prince’s Street

Sketch House

Cordwainers Court

LG – Lime Grove GL – Golden Lane CR – Curtain Road MS – Mare Street UAL

Central Saint Martins KX

London College of Fashion MS

Will Wyatt Court

Hoxton

Central Saint Martins BH

London College of Fashion CR

LCF 03 London College of Fashion GL

Costume Store

AS – Accommodation Services Office CO – High Holborn/Central Offices

UAL AS

London College of Fashion JPS

UAL CO

Don Gratton House

Key to tube lines

London College of Fashion LG

Jubilee Northern Bakerloo Central Circle District Hammersmith Metropolitan Victoria Piccadilly London Overground Waterloo & City DLR First Capital Tramlink

London College of Communication

Chelsea College of Arts

Highline Building

Bernard Myers House

Camberwell College of Arts

Brooke Hall

The Glassyard Building

Camberwell Campus

Furzedown Student Village

Wimbledon College of Arts

09

10

Overview of Residences We are proud of our accommodation offering which is managed by a dynamic team responsible for a portfolio of 12 distinct sites which offer affordable rents across the diverse and vibrant city of London. At University of the Arts London (UAL), we want the individual to feel at home from the moment they start life as a student. Whether they’re living in halls or renting their own place, we’re here to help with all aspects of your search and accommodation needs throughout their time at the university. Our services include: • Over 3,200 places in Halls of Residence across London. • A Private Accommodation Adviser for students living outside UAL Halls. • A Liaison Officer for disabled students. • An International Adviser in Hong Kong, offering accommodation support in Cantonese, Mandarin and English for overseas students. • The UK’s leading Social Programme, run by UAL students. • A dedicated Residence Manager in every hall to help the student feel at home. • Wellbeing Peers to offer support and guidance. • 24-hour residence team to offer support across our halls.

Our accommodation guide can be viewed here . An overview of our halls can be viewed here .

11

Job Description (1)

Job Title:

Residential Operations Manager (FM lead) Associate Director Catering, Retail and Accommodation Full-Time Permanent (35 Hours per Week)

Accountable to: Contract Length: Weeks per year:

52

Salary: Grade: Service: Location:

TBC

6

Accommodation Services

Camberwell (Gardens, Portland ,Eagle Wharf and Brooke Hall ) and Hackney (Cordwainers Court)

Purpose of job: To be responsible for overseeing the facilities management, student experience and smooth running of the entire residential portfolio with a focus on customer service and effective delivery, with day to day responsibility for all University facilities managed residential buildings and staff. To lead and motivate the staff with day to day responsibility for the facilities management of residential buildings for which the University has responsibility. To oversee compliance with Health and Safety legislation, ANUK or UUK Codes and >Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16 Page 17 Page 18 Page 19

Made with FlippingBook Online newsletter