University of Liverpool - Head of Risk and Assurance

University of Liverpool - Head of Risk and Assurance

Head of Risk & Assurance Candidate Information Pack

Executive Summary

Contents Executive Summary The University of Liverpool The Estate and Estate Masterplan Facilities, Residential and Commercial Services Head of Risk and Assurance – Job Description Head of Risk and Assurance – Person Specification Benefits of working at the University of Liverpool Application process

The University of Liverpool is seeking to appoint an industry-leading Health & Safety professional to take up the key role of Head of Risk and Assurance. The University of Liverpool has a diverse and complex property portfolio, incorporated within the main Liverpool City Centre Campus and associated satellite sites. Many of the buildings and assets within the portfolio are listed or are of historic importance so any construction, refurbishment or modernisation works must be carefully considered and delivered to an exemplar standard. Reporting to the Director of Estates Management, this highly proactive role will include responsibility for Health and Safety Management, Business Continuity, Risk Management and Assurance across Estates management and in wider support of Facilities, Residential and Commercial Services (FRCS), and will have line management responsibility for the Risk Assurance team. You will stay abreast of legislation and guidance to develop, implement, manage and monitor policy, strategy and procedures relating to Occupational Health and Safety, Business Continuity and Risk Management, so as to ensure that all statutory obligations are met. And that key risks are actively managed to minimise their impact, or likelihood of occurrence, via the implementation of appropriate mitigation plans, business continuity planning and emergency preparedness, response and recovery. You will promote a strong positive safety culture, and will ensure that delegated health, safety, business continuity and risk management related projects are delivered to the agreed programme, budget and quality, working to recognised Project Management standards. This role offers a fantastic opportunity for an Occupational Health, Safety and Risk professional to take up a leadership role across a diverse, complex and large-scale estate portfolio in a vibrant city.

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The University of Liverpool At the University of Liverpool we are proud of our rich history and heritage and of our place in this fantastic, vibrant city. We are known as the original redbrick university, now used as the collective term for the civic universities founded in the 19th century. From our earliest days our mission and achievements have been inextricably linked to our estate, and the iconic Victoria Gallery and Museum is emblazoned with our founding vision, “For advancement of learning and ennoblement of life”. As one of the UK’s leading research-intensive higher education institutions, we are known for our excellent teaching and research, our global outlook and our continued civic commitment. “Our vision is to be a connected, global University at the forefront of knowledge leadership”. “Our strategy places our global activities as central to our distinctive vision for the future”. “Our plan will lead to transformation as we seek to build on our existing strengths and those aspects of our University that are truly unique.”

https://www.liverpool.ac.uk/strategy-2026/

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The Estate and Estate Masterplan Liverpool is a UNESCO World Heritage Waterfront City. Our campus is located within the city centre and in the heart of the Knowledge Quarter, meaning the campus is well connected to the wider city network and is an integral part of the maritime city. Our campus is composed of an eclectic range of buildings from the identifiable ‘red brick university’ Victorian style to post-war Modernist buildings. Our campuses and facilities are an important enabler of our Strategy and, whilst our estate boasts some world-class facilities and wonderful spaces, we need continued investment to best support our ambitious future plans, up to Strategy 2026 and beyond. This £1 billion Estate Masterplan articulates a clear and coherent long-term vision for the future of our university campuses so that they best support our strategic priorities. Following extensive consultation with staff and students in early 2016 and building on the resulting Estate Strategy 2026+, we have placed the issues that matter most to our university community and to our wider stakeholders at the very heart of our plan.

Facilities, Residential and Commercial Services Facilities, Residential and Commercial Services (FRCS) contains 5 reporting areas, Business Development (including Ness Botanic Gardens), Capital Projects & Estates Strategy, Estates Management, Residential & Commercial Services and Sport. Overall FRCS employs over 15% of the University workforce, accounts for about 10% of the total turnover (excluding capital expenditure) and delivers a wide range of key support services. The FRCS Vision We will play a key role in enhancing University of Liverpool life by delivering a professional and high-quality service to all our community. https://www.liverpool.ac.uk/facilities-residential-and-commercial- services/

https://www.liverpool.ac.uk/facilities-residential-and-commercial- services/masterplan-estate-strategy/

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Role Purpose and Responsibilities

RESPONSIBILITIES

Reporting to the Director of Estates Management, this highly proactive role will include responsibility for Health and Safety Management, Business Continuity, Risk Management and Assurance across Estates management and in wider support of Facilities, Residential and Commercial Services (FRCS), and will have line manage responsibility for the Risk Assurance team. Your principle role will be to manage the ISO 45001 Occupational Health and Safety Management System, Business Continuity and Risk Management programme whilst providing assurance via a regime of continual auditing, monitoring and review, that Estates management and FRCS has discharged statutory obligations across all operational activity to ensure legal compliance obligations are met to reduce the risk of prosecution, legal action, reputational damage, and financial penalties to the university or its officers. To eliminate the risk of non-compliance with statutory legislation you will stay abreast of legislation and guidance to develop, implement, manage and monitor policy, strategy and procedures relating to Occupational Health and Safety, Business Continuity and Risk Management, so as to ensure that all statutory obligations are met. And that key strategic and operational risks are actively managed to minimise their impact, or likelihood of occurrence, via the implementation of appropriate mitigation plans, business continuity planning and emergency preparedness, response and recovery. You will promote at all times a strong positive safety culture, and will ensure that delegated health, safety, business continuity and risk management related projects are delivered to the agreed programme, budget and quality, working to recognised Project Management standards. University Context: Facilities, Residential and Commercial Services has a key role to play in development of and operational servicing of the estate ranging from small alterations to major construction and refurbishment projects, maintenance and other estates and facilities management services to support the 54 academic departments, based in circa 300 buildings (approx 460,000 m2), across a 255 ha site, and satellite sites. The diverse Estate includes many listed buildings from the Georgian and Victorian periods as well as contemporary buildings and conservation areas coupled with the complex research laboratories this provides many challenges in the management of statutory obligations.

• The role holder will be responsibility for: • To be the competent professional lead required to make independent decisions that will impact across the university in core areas of legal compliance risk and assurance by retaining a thorough and up to date knowledge of statutory and mandatory legislation, national guidance documents and policy and effectively applying it against the complex and dynamic nature of the university. • Appointment and management a team of competent contracted Authorising Engineers to ensure robust objective external scrutiny of processes and policy to ensure the university remains compliant with legislative obligations to reduce the risk of financial penalties, prosecution and reputational damage. • To ensure compliance with asbestos, water hygiene, electricity, gas, pressure systems etc legislation. • To ensure robust assurance processes are in place including recording and reporting on deviation from policy or legislation that could lead to financial penaties or prosecution of the university. • To plan university wide audits across a wide range of risk areas and develop action plans for Directors to adopt and progress within their areas to assist Directors manage risk in their areas of responsibility. • Lead on the development of an audit tracker development, monitoring and reporting for areas of risk such as H&S, Business Continuity, CDM, Fire and Compliance etc. • Effective budgetary management, forecast planning (statutory compliance, asbestos, training, and health and safety, consultants etc) to ensure budget is adequately funded to ensure risk is managed and processes are in place to adequately demonstrate the university is reducing the potential financial and reputational impact of non-compliance. • Leadership, input and support of the university wide Business Continuity Community and Steering Group, development of exercises and audits and monitoring progress, liaison with external agencies such as the Merseyside Resiliance Forum to reduce the risk of failure in core areas of operational activity in faculties and professional services. • To lead on developing a risk register and policy to manage capital design and maintenance safety and assurance in accordance with the CDM regulations to reduce risk of H&S incidents of operatives and risk of prosecution by the HSE. • As the senior area expert to make decsions that will influence improvements to operational activity and policy demonstrating assurance and reducing risk. • As senior expert in this area to attend Risk and Assurance Committee, Business Continuity Community and Business Continuity Steering Group, Fire Committees etc. • Lead on the development and maintenance of the university compliance plan to support strategic direction – development of KPI’s, leading and lagging indicators, the ISO 45001 system, and HASMAP.

• Lead on the dvelopment of risk driven audit plan and processing internal audits with clear SMART focussed action plans, undertake investigations, Risk Control Assessment and reports to give assurance to audit committee and the legally consitituted Health & Safety Governance Committee. • Ensuring health and safety governance, codes of practice, policies, procedure and standards are in place and updated accordingly on a regular basis. • To lead on Fire Safety Management based on existing, and emerging legislation, that will ensure risk of fire to university all premises is managed.

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Role Purpose and Responsibilities

Budget and Supply Chain Management • Lead on the selection and procurement of specialist support from H&S Consultants and ensure they are managed against an agreed scope of services, using appropriate forms of procurement and contract, identifies opportunities for improving the supply of H&S related services, and prepares implements, manages and reviews the necessary contractual arrangements. • To be responsible for expenditure that is contained within budget limits agreed, making clear to the Director of Estates Management when, why there are budget pressures and risks. • Manage expenditure within delegated budgets, ensuring sound financial management and procurement of goods and services in accordance with University and Departmental policies. • Management and administration of supplier and service contracts, regularly reviewing content, competency, performance, ensuring KPI’s are met and contracts represent value for money. • Plan, profile and forecast the statutory compliance and health and safety budget for the ongoing and dynamic University environment. In line with University’s financial regulations, and throughout the year in line with the University’s planning and accountability cycle. • Proactively analyse changing legislation, regulation, standards and guidance to identify potential future impact to budgetary demands by providing advice on annual budgets required to deal with H&S related commitments. Leadership • To take resposbility for the role chair of the statutory compliance group. • To support the director in the development and implementation of the health and safety plan and strategic direction. • To lead business continuity and risk management programme. • To take responsibility for the business continuity programme development and training for the whole university, also including the design and implemention of audits and exercises to identify gaps and action plans. • To lead on the the development of the estates strategic and operational risk register and setting of cultural tone as positive H&S and risk assurance. • To provide direct support to Directors with responding to ongoing Trade Union consultation and engagement. • To be the senior area representative from Estates Management at the H&S Governance Committee (by invitation), Animal Welfare and Ethical Board, Biological Safety, Health and Safety Consultative and Governance Committee, Dangerous Goods and Security Committees, etc. • Working closely with all Directors of FRCS, Head of Insurance, Safety Advisor, Faculty H&S Officers, Head of Environmental Sustainability, Head of Maintenance, Head of Capital Development, Head of Engineering. • Leading on the development of university wide training, developmental events and training exercises. • Lead on the investigation of incidents, from minor accidents to potential fatalities, and undertaking root cause analysis to reduce risk of incidents occurring or re-occuring. • Line Management of Risk and Assurance Team. • Member of an on-call rota to support incidents impacting on operational activity of the university.

Health, Safety, Risk and Business Continuity • Actively participate in FRCS and University health and safety committees as appropriate. • Actively participate, and Chair as appropriate, the FRCS compliance meetings and other associated meetings commensurate with the post. • To identify existing and potential strategic and operational compliance risks and record on the risk register to manage, minimise, mitigate or remove those risks. • Implementing improvements as appropriate and ensuring reportable levels of performance are raised with senior managers. Skills and Knowledge • Apply resilient negotiation and influencing skills at a senior level. • Excellent inter-personal and networking skills and the ability to set up and lead bespoke working groups to achieve specific objectives. • Have a thorough understanding of the practical application of safety legislation and appropriate standards in a multi-functional dynamic complex organisation. • Possess a high level of computer literacy. • Show a have high levels of integrity, self-motivation and proactive organisation whilst demonstrating professionalism, technical competence, the ability to manage projects within agreed timescales, budget and measurable outcomes. • To be able to engage and work with all levels across the University. • To be naturally customer-centric in all aspects of work, and fully engage with the FRCS culture and ethos. • To be self-motivated and be able to motivate staff at all levels. • To lead on annual FRCS and contractors health and safety seminar. • To lead on the promotion of continuous improvement of statutory compliance. • To present written and verbal reports as appropriate. • To proactively develop a strong positive national, regional and university profile to raise the external profile of the university as being an organisation that treats risk and compliance seriously. • To promote a positive culture of health, safety and welfare, ensuring full compliance with University and departmental health & safety policies and codes of practice. • To represent FRCS at University central committee as appropriate. • To pro-actively work in collaboration and partnership with external stakeholders such as HSE, Fire Authority, Local Authority, AUDE, USHA etc.

• To communicate effectively, both orally and in writing. • To establish effective networks internally and externally.

• To have a practical understanding of the application of risk management to decision making. • To have high levels of management and leadership drawn from experience and knowledge.

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Role Purpose and Responsibilities

• Act as the Departmental Safety Co-ordinator. • Attend and participate as the FRCS representative on University central Committees as appropriate. • Collaborate with external organisations, Contractors and Consultants as appropriate. • Competent professional across core areas of risk and assurance retaining an up to date knowledge of statutory and mandatory legislation, national guidance documents and policy. • To lead on the development and implementation of the FRCS Department’s risk management strategy, as defined in the appropriate policies, and procedures, and promotes the importance of effective risk management and a risk based approach to work activities, through awareness raising and training. • To lead on the preparation of FRCS related business impact assessments, business continuity plans, awareness training and exercising. . • To lead on the development of procedures for dealing with emergency incidents, including ensuring that on-call personnel are properly trained to manage any associated H&S risks, and facilitates ‘lessons learnt’ workshops, and disseminates any recommendations from the reviews. • To liaise with Heads of Service to ensure arrangements are in place to seek assurance from commercial outlets, that suitable arrangement and evidence is available for statutory compliance. • To work closely with the University Insurance Manager to ensure assurance of statutory insurance inspections and analysis of insurance claims to reduce financial risk to the university and litigious claims against the university. • Lead on the development and implementation of the FRCS Department’s risk management strategy, as defined in the appropriate policies, and procedures, and promotes the importance of effective risk management and a risk based approach to work activities, through awareness raising and training. • To represent the university as a senior lead with outside agencies as required on H&S matters, and where necessary, in conjunction with the University Safety Adviser. • To lead on the ongoing evaluation via a programme of audits the H&S performance of FRCS Service Providers, including Contractors and Consultants, against an effective health and safety management system to ensure that adequate health and safety resources have been devoted to contracts and projects, that control measures are being fully implemented and remain effective, and all works or services provided are carried out in accordance with the relevant statutory requirements, Codes of Practice, and University policies and procedures. • Participate as a member of FRCS business continuity response team, and assists with the preparation of FRCS related business continuity plans, to minimise the impact of serious incidents and ensure that effective recovery processes are in place. • To be able to effectively manage projects relevant to remit. • To produce and deliver high level written reports and presentations about complex and technical issues that are easily accessible and understandable by non-experts. • To show initiative to recognise emerging problems and themes, and pro-actively develop solutions. Other Duties

• Provide Health and Safety advice to assist with the resolution of health and safety related issues and assists with the implementation of agreed action plans, and develops Health and Safety information resources via a web site. • Provide strategic and operational support in relation to the completion of risk assessments, and the effective implementation of the necessary control measures, and use delegated Directorate authority to take prompt action with respect to unsafe conditions or equipment, including prohibition of activity or use where appropriate. • Provide strategic and operational support in relation to the completion of risk assessments, and the effective implementation of the necessary control measures, and use delegated executive authority to take prompt action with respect to unsafe conditions or equipment, including prohibition of activity or use where appropriate. • Take the lead in the development, promotion and maintenance of a healthy and safe working environment for staff and students, providing leadership and support in relation to H&S governance, risk management and compliance with Health and safety legislation, ensuring the consistent implementation of University policies and standards for Health and Safety. • To ensure direct reports develop leading and lagging indicators and monitor performance against these, for continual improvement and management FRCS related risks. • To ensure suitable and sufficient procedures for dealing with emergency incidents, including on-call arrangements, associated trained and facilitation of ‘lessons learnt’ workshops, and disseminates any recommendations for continual improvement. • To lead and manage the ISO 45001 Occupational Health and Safety Management System. • To manage a programme remediation works emanating from surveys and risk assessments. • To prepare and provide reports to relevant groups, committees and boards. • To provide advice and guidance on health, safety, risk and business continuity to FRCS Directors, Heads of Department and relevant staff as appropriate. • To support the development of the FRCS Strategic and Operational Plan and associated FRCS Risk Management, business continuity and Health and Safety Plan aligned to the University’s Corporate Strategy. • To work with procurement to influence standards through the procurement process. • Undertake regular training needs and competency analysis across FRCS development for the implementation of the FRCS statutory health and safety training and development plan, and FRCS training plan for health and safety training to ensure continual competency and management improvements. • You will recogonise the importance of sustainability and the role it plays in the effective management of risk assurance. • Undertake any other reasonable duties considered relevant to the post, and commensurate with the level of responsibility.

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Person Specification

NEBOSH Fire and Risk Management NEBOSH Diploma in Environmental Management NEBSOH Construction Certificate Holds a recognised qualification in auditing i.e. ISO 45001 Internal Auditor Training Course or equivalent Holds a recognised qualification in business continuity i.e. CBCI or equivalent Ability to communicate at all levels and provide a clear understanding of the importance of Health & Safety In depth knowledge of health & safety legislation and application Ability to influence, persuade and negotiation skills Ability to work on own initiative and to make decisions within the framework of established policies, procedures and standards Computer literate: MS office, particularly word, Excel Excellent oral and written communication skills and proven ability to influence and persuade senior colleagues of the importance of fire safety In depth knowledge of fire safety and health and safety legislation, standards and guidance Proven project & risk management skills Knowledge and experience of construction practice Knowledge and experience of hard and soft FM Knowledge and experience of chemical, engineering and science based research activity Ability to analyse information and >Page 1 Page 2-3 Page 4-5 Page 6-7 Page 8-9 Page 10-11 Page 12-13 Page 14-15 Page 16-17 Page 18

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