University People Brochure

UNIVERSITY PEOPLE INTRODUCTION TO OUR SERVICES

CONTENTS

OUR STORY .......................................................................... 3

HOW WE DO IT. ................................................................... 4-7

CLIENTS & ROLES ................................................................ 8-9

MEET THE TEAM.................................................................... 10 - 11

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OUR STORY

University People is the Higher Education Professional Services Division of the Management Recruitment Group. Established in 2007, we have managed over 700 recruitment campaigns for Higher Education Institutions (HEI_). We are undoubtably best known for our work across Estates and Facilities Management however in the past five years our Higher Education team has grown and diversified. In 2020/21 alone we have facilitated upwards of 50 successful appointments across Admissions, International, IT and Technology Enhanced Learning. Libraries, Marketing, Operations, Recruitment and Student Services. Our 360 knowledge of how universities run means that we understand the culture and values that are important to your organisation. We are able to find the best candidates, ranging from experts within the HEI field to those who work outside of HEI and have optimum transferable skills. We provide a robust and inclusive search & selection service that is competitively priced. We recognise the need for our clients to demonstrate value for money in procurement. We believe our service is comprehensive and priced competitively, however we will always recommend the most appropriate solution to meet our clients needs and can tailor our services to meet budgetary constraints.

UNIVERSITY PEOPLE HAVE COMPLETED ASSIGNMENTS AND RECRUITMENT CAMPAIGNS ACROSS PROFESSIONAL SERVICES WITHIN HIGHER EDUCATION

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OUR EXPERIENCE HAS SHOWN US THAT WE NEED A CLEAR, BESPOKE STRATEGY WHEN APPROACHING EACH CAMPAIGN. BELOW ARE SOME OF THE PROCESSES WE USE TO ACHIEVE SUCCESS.

HOW WE DO IT

HEADHUNTING We target a very specific pool of candidates by potential suitability, specifically considering experience and track record. Exceptional candidates are not always looking for new roles, and therefore need to be identified, engaged with and enticed into a career move. They will need to be offered a career move that is not available within their current organisation or contains enhanced opportunities and reward than their current role. This element of a campaign allows us to take positive action, from an equality, diversity and inclusion perspective, and proactively engage with candidates from currently underrepresented groups within an organisation.

BESPOKE CANDIDATE BROCHURES In a competitive market where there is significant competition for talent, we have developed an expertise in showcasing a role. Included within the campaign fees, we will produce a digital FlippingBook that make the most of how potential candidates consume information today. Often, we can achieve over 500 opens of the Candidate Brochure. We will monitor the performance and amend then adapt whilst live to ensure maximum exposure.

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EQUALITY, DIVERSITY & INCLUSION (EDI) We take our commitment to equality, diversity and inclusion (EDI) very seriously and are proud of our track record in this area. We also understand that EDI is something that is very important to our clients. They want to know that they are working with a recruitment partner that takes inclusive recruitment seriously and has a real commitment to promoting EDI. From September 2019 to August 2020, 47% of our appointments were female and 19% consider themselves to be from an ethnic minority. Our approach to EDI is constantly under review and evolving. For example, in October 2021 every consultant undertook ‘Understanding Unconscious Bias’ training. It is essential for us to ensure that we are reaching the most diverse pools of candidates possible and that our selection process is free from any form of discrimination or bias. We have processes in place to ensure we are committed to EDI across every stage of the campaign, including advertising, search, selection and monitoring. PSYCHOMETRIC TESTING We utilise Thomas International for all our psychometric and intelligence profiling. We can offer the full range of assessments; however we usually recommend the Personal Profile Analysis (PPA) which is a psychometric assessment to better understand the candidates working behaviours, their strengths, limitations, communication and leadership style. We’ve seen great success by implementing psychometric testing. When chosen, we carry it out after the shortlisting and before your face-to-face interviews, keeping costs to a minimum. SUSTAINABILITY We understand our place in the world and believe we have a collective responsibility to create a sustainable legacy for our staff, their families, our clients, suppliers, shareholders and the candidates we find life changing career moves for. We work within the requirements of UK legislation but go further by embracing the spirit of the drive for sustainability. Our Board have committed to a Carbon Footprint assessment in early 2022 to provide us with the basis for further targets and improvement.

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CLIENTS

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CLIENTS

We typically work in partnership with our clients, where both parties actively collaborate to ensure that the recruitment process progresses smoothly and effectively. Our commitment to our clients is to source only the highest calibre professionals who have the ability to contribute to the institutions strategic aims and culture and that have a positive impact on the student experience. We have had the privilege of working with a diverse range of HEIs across the UK. We pride ourselves developing long lasting relationships some of which have stretched over ten years.

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EXAMPLES OF THE DIVERSE RANGE OF POSTS WE HAVE SUCCESSFULLY RECRUITED TO ACROSS PROFESSIONAL SERVICES INCLUDE:

ROLES

• Assessment Technologist • Business Information Analyst • Chief Information Officer • Director of Digital Strategy and IT • Director of IT Innovation and Programme Delivery • Interim Director of Media & Technology Enhanced Learning Operations • Interim Programme Director (SITS) • Learning Technologist • Portfolio Governance Manager • Project Manager • Senior Business Systems Analyst • Senior Project Manager

• Associate Director of Applicant Marketing and Market Development • Communication and Marketing Manager • Communications Officer • Deputy Head of Admissions • Head of Access and Widening Participation • Head of Admissions • Undergraduate Admissions Manager • Associate Director, International Development • Head of Agent Relations and Chinese Recruitment • Head of Global Opportunities • International Recruitment Liaison Manager • Associate Director of Employability & Employer Engagement • Director Smart Innovation Hub • Head of Enterprise and Engagement • Director of Quality and Standards • Head of Governance & Quality Assurance • Head of Procurement and Customer Services

• Assistant Director of Residence Life • Director of Student Services • Head of Campaigns & Development • Head of Communications and Student Experience • Head of Sport and Physical Activity • Head of Student Support Services • Residence Life Manager • Safeguarding Manager • Student Experience Manager • Assessment Office Manager • Director of Assessment Organisation and Delivery • Head of Timetabling

• Business Manager • Business Services Manager • Head of Campus Operations • Operations Director • School Business Manager

• Head of Technical Services (Life Science) and Deputy CTO

• Director of Library and Digital Academy Services

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UNIVERSITY PEOPLE IS SUPPORTED BY A GLOBAL TEAM OF 40-STRONG EMPLOYEES.

MEET THE TEAM

Our consultants have an enviable track record in the delivery of senior appointments, with experience across a wide range of Higher Education senior professional services and administrative appointments. They remain very hands-on in the delivery of the recruitment campaigns thus ensuring a personal touch at all stages of the process. This includes developing the research strategy for the campaign, making approaches to prospective candidates and personally interviewing all longlisted candidates.

TIM HOLDEN SENIOR MANAGER

Tim has worked in recruitment for over 15 years both in the UK and Canada. He is a Human Resources professional who possesses a degree in Human Resources Management and a Level 7 CIPD qualification. Tim joined our specialist team ‘University People’ in 2021. We partner with higher education institutions across the full range of professional services appointments including Admissions and Student Services in addition to Communications, Finance, HR, IT, Legal, Marketing, Procurement and Recruitment. Email Address: [email protected] Telephone Number: 07706 326 056

SIAN GARDINER ASSOCIATE DIRECTOR

Our higher education and public sector practice specialises in appointing to senior management posts across public services. We primarily represent higher education & research institutions but also partner with public venues, NHS, local/ central government & charitable bodies. We have a specialist team ‘University People’, who solely facilitate appointments within higher education professional services appointments including Admissions and Student Services in addition to Communications, Finance, HR, IT, Legal, Marketing, Procurement and Recruitment. Sian specialises in Mid to Senior Management and Director level campaigns across all aspects of Higher Education Professional Services. Email Address: [email protected] Telephone Number: 07932 717 458

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