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UPP - FM Estimator (URSL)
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UPP - Technical Asset Manager
FM Services UNIVERSITY PARTNERSHIPS PROGRAMME The Role of Technical Asset Manager The Technical Asse
UPP - Regional Maintenance Manager
Qualification NEBOSH General Certificate Personal Qualities UNIVERSITY PARTNERSHIPS PROGRAMME The be
UNIVERSITY PARTNERSHIPS PROGRAMME
FM ESTIMATOR (URSL) UNIVERSITY PARTNERSHIPS PROGRAMME
CANDIDATE BRIEFING PACK
APRIL 2018
02
UNIVERSITY PARTNERSHIPS PROGRAMME
4
Introduction to University Partnerships Programme
6
Our Partnerships
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The Student Experience
10
The role of the FM Estimator
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Job description
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Person specification
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Further information and application process
University of Nottingham
04
UNIVERSITY PARTNERSHIPS PROGRAMME
Introduction
University Partnerships Programme
UPP
Our vision is to deliver the very best student experiences, in partnership with great universities. Our mission is to create exceptional academic infrastructure and support services in partnership. We design and develop high quality, affordable, student accommodation, academic infrastructure and support services. Our unique partnerships enable universities to make best use of their assets, freeing up university resources and improving services to students. Established in 1998, our unique long-term partnership approach means our needs are always aligned with those of our university partners; maximising student occupancy and delivering services of the highest quality. Our business model recognises not only the inherent value of higher education to students, the economy and society, but also the longevity and stability of universities as businesses.
Lancaster University
University of York
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UNIVERSITY PARTNERSHIPS PROGRAMME
In Partnership, for the long term
We deliver a range of services which can help universities to invest in improvements their estate, or improve student services. Our range of services includes; funding, design, build and operation of student accommodation. We employ over 800 people managing more than 35,000 rooms in operation or development. Our support, delivered in partnership, is helping 16 UK Universities to upgrade their estates, make best use of their physical assets, improve services and enhance the student experience. In the last decade we have provided more than £2billion in new funding, supporting our partners to invest and grow, to meet demand and improve the student experience. Any UK University with a strong strategic vision can benefit from a partnership with UPP, or access our range of services.
Our University Partners
Imperial College London Lancaster University Leeds Beckett University Loughborough University Nottingham Trent University Oxford Brookes University
1172 Rooms / FM Services
4347 Rooms / Eco-Residences / FM services 2038 Rooms / Eco-Residences / FM Services
1310 Rooms / FM Services
4413 Rooms / Academic / Retail / FM Services
771 Rooms / FM Services
Plymouth University
1754 Rooms / Academic / FM Services
University of Bath
941 Rooms / Hard FM Services
University of Exeter
2569 Rooms / Academic / FM Services
University of Kent
1840 Rooms / Eco-Residences / Academic / FM Services
University of Nottingham University of Reading
2223 Rooms / FM Services
4971 Rooms / Accommodation Office / FM Services
University of York
1043 Rooms / FM Services 1711 Rooms / FM Services
University of London
University of Hull
Project launch 2017 to deliver 1,750 new Rooms
Swansea University
2,021 Rooms / FM Services
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UNIVERSITY PARTNERSHIPS PROGRAMME
Student Experience
Great space and services with student experience built in
Great space and services with student experience built in. Our partnerships support universities to create environments within which students can live, study and thrive. We manage the needs of more than 35,000 students every term so we never stop learning and we share our experience with our partners. We also know that every University is as unique as the thousands of students it serves and this ensures that we are never complacent, and never take a one size fits all view. Independent qualitative and quantitative research helps us understand the evolving needs of students and face to face focus groups, and regular surveys with our residents enable us to check and adapt our approach quickly. As specialists, the quality of our staff and their in-depth understanding of the unique environment and the people for whom we provide services, enables us to support universities, understand their aims and their strategy and together deliver tangible improvements to the student experience. Our design teams work to understand how students want to use space, and how they interact with each other, leading to seemingly small improvements to the specification of a bedroom, or major changes that impact on construction or technology. Listening, responding, adapting Students can be demanding and their needs constantly evolve.
At UPP we aim to deliver great places to live, with student experience literally built in.
Long-term, stable growth
Our clearly defined strategy for growth is based on our overarching mission to be the strategic partner of choice in the delivery of infrastructure and asset management services to UK universities. Our model is focused on long-term partnerships, supporting universities in improving the quality of their physical infrastructure and services to students. In aligning the interests of both parties, our unique approach provides security in the delivery of revenues and in turn, expected returns to investors.
Our strategy will:
• Grow the number of partnerships we have with selected universities
• Increase the number of student rooms under management
• Deepen the existing relationships we enjoy with our current partners • Invest in our staff to ensure we deliver the best customer service • Develop new and innovative ways of funding infrastructure projects • Identify new revenue streams and increase the value of existing revenue streams • Develop innovative solutions for the non-residential requirements of our partners • Wrest the economic benefits of ever more effective procurement
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UNIVERSITY PARTNERSHIPS PROGRAMME
Job Description
Employer: Job title: Location:
UPP Residential Services Limited (URSL)
FM Estimator
Gracechurch Street Reports To: Bid Director (URSL)
To work with the URSL Bid Director, Bid Manager and other FM Estimator to help them devise, implement and deliver the business plan (growth) for the URSL business. To assist the Bid Director in meeting the five year business plan by successfully converting the pipeline of new tender opportunities and generating new business opportunities with prospective clients. Opportunities will take three forms: Projects, stand-alone FM deals and additional sales from existing clients. Projects are intra-group responsibilities for investment in large scale residential developments. Stand-alone FM opportunities are straight-to-market FM opportunities outside the Group with select HE institutions. Additional sales from existing clients are sales gained by proactively approaching existing clients for more work that can be varied in to our long-term partnerships. To provide accurate and competitive pricing for URSL responses for Projects bids, URSL FM opportunities and contribute to securing additional sales from existing clients with pricing and commercial input and attendance at meetings with clients as required.
Plymouth University
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UNIVERSITY PARTNERSHIPS PROGRAMME
Roles & Responsibilities
• To support the implementation of the business development strategy for URSL to deliver the five year business plan • To support bidding activity for URSL bid responses for projects and FM opportunities, and contribute to additional sales proposals as appropriate by providing accurate and competitive FM costs, ensuring all bid documents have been thoroughly examined and all potential costs to URSL have been identi- fied and accounted for • To work closely with URSL sinking fund and finance colleagues to ensure accurate and transparent costs for lifecycle and utilities are generated for bids • To work closely with URSL procurement to ensure accurate and competitive costs are obtained from sub-contractors for bids and proposals
• To regularly benchmark productivity assumptions against internal >Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16
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