WELLNESS UPDATE - SEPTEMBER 2020

WELLNESS UPDATE - SEPTEMBER 2020

WE L LNES S UPDATES

September 2020 | by The HKHQ Wellness Team

COVID— 19

WE CARE We understand that these times are challenging as procedures and information are constantly changing and being updated. This page includes a summary of all COVID - related measures for our Spas and Health Clubs.

• SOP for cleaning & hygiene procedures ENG | CHN • Spas & Health Clubs re - opening check list ENG | CHN

• Signage templates for closing/blocking EQUIPMENT | LOCKERS • Use and maintenance of SUITMATE swimming suit dryer PROTOCOL

Our preferred vendor for spa linen for massage tables COMPHY Co. has shared their recommendations on: “ HOW TO DRESS A SPA TABLE POST COVID - 19 ” You can download the instructional document HERE

***Remember these are their recommendations, please always refer to our group standards and local regulations***

WATCH THE VIDEO HERE

Video goes HERE

Health Club Activities NOW AVA I L AB L E On the Book4Time App

Should you wish to activate and learn how to use it, contact Dylan at Dylan.smith@shangri - la.com

REGISTER for the SPA LOCATOR with

Applies to ALL spas around the world

ASIA SPA

Asia Spa is working towards launching their new AsiaSpa platforms in the matter of weeks. As part of their relaunch, they have also invested heavily in developing the Spa Locator , which will be the go - to directory for spas in the region and beyond.

There will be two types of listings - the free Basic Listing (spa name, address, phone number) and then there is the Dedicated Spa Listing which would incur an annual fee and include a dedicated page, as well as all the features and functions listed below.

With that being said, they have decided internally that they would like to offer all Shangri - La spas a free trial for the Dedicated Spa Listing until January 1st 2021 so that spas can experience the service before deciding whether to commit to a year or resume back to a Basic Listing.

You just need to send through the below information to Joyce at [email protected] and she'll send through the listing link to you as soon as it's up! · Spa Name, Address, Phone Number · Website URL

· Opening Hours · Booking email · Hi - res Spa Logo · Brief description of spa · Video link to embed (ideally a YouTube link, if any) · Hi - res Images (at least 1, up to 6) · Social media accounts (Facebook + Instagram)

· Signature Treatments - Name, Short Description, Price, Duration (up to 5) · (OPTIONAL) Hi - res images to go with the Signature Treatments (if any) · (OPTIONAL) AsiaSpa perk eg. "Quote "AsiaSpa" and receive 10% off any treatment"

If you have any questions, you can also shoot them over her way.

***Also, they will be bringing back the AsiaSpa awards this year so please subscribe to our newsletter here if you want to be notified when the registration page is open!

WORLD WELLNESS WEEKEND

Please click HERE to find all the pertinent information about:  Registration  Ideas to boost your business  Examples of collaterals from other brands

DATE

19 – 20

SEPT

 Vision and Action of W.W.W

Some of you have already registered within W.W.W and have planned your activities. THANK YOU so much!

We would like to know who is participating and what activities you have planned.

Please click HERE to enter your info for Head Quarters Hong Kong

Hyperice has now launched their new Hyperice App and this is a great topic you can use to talk to your guests especially if you have units for retail.  Therapists and Personal Trainers can talk about the benefits of the Hyper- volt while giving them a session.  Sessions can be as short as 10 min for an specific area. Such as upper back.  You can incorporate the Hypervolt into all treatments at the beginning and end; as well into your personal training sessions.

Cash Based Services : Hyperice has seen great success with this cash - based model in driving revenue quickly , especially when you are able to breakeven after a busy 2 weeks . We have included everything HERE to get your spas started.

What do you need?

$$$

Contactless Treat- ment PROTOCOLS are easy to follow and in- troduce at your spa.

This past month we had 566 participants in our ONLINE WEBINARS sessions. WEL L DONE ! ! !

All of these courses are available in the SHANGRI - LA ACADEMY website

Make sure you speak to your Training Manager to ensure you and your team are enrolled.

>> If you have any questions related to the courses please email Carlos | Joy | Victory