Data Loading...
First Sort Customer Guide
0 Downloads
403.35 KB
Twitter Facebook LinkedIn Copy link
RECOMMEND FLIP-BOOKS
Premier Sort Customer Guide
C5) Packets 0-100g 101-250g 251-750g 751-1kg >1kg Letters 2 day Letters 3 day Y N N N Y N N N
greenPost Customer Guide
greenPost Customer Guide greenPost Customer Guide Contents 1. Overview..............................
PremierSort Flex Customer Guide
C5) Packets 0-100g 101-250g 251-500g 500-750g PremierSort Flex Y Y N Y N N N 3 2.0 Entry qualificati
adMail Customer Guide
adMail Customer Guide adMail Customer Guide Contents 1.0 Service Overview...........................
Hybrid Mail Customer Guide
Hybrid Mail Customer Guide Hybrid Mail Customer Guide Contents 1. 1.1 2. 2.1 3. 4. Hybrid Mail overv
International Presort Customer Guide
V1 27 Whistl Ltd 1 Globeside Business Park Fieldhouse Lane Marlow Buckinghamshire SL7 1HY Tel 01628
yourStamp Customer Guide
V1 17 Whistl Ltd 1 Globeside Business Park Fieldhouse Lane Marlow Buckinghamshire SL7 1HY Tel 01628
Premier Customer Guide
Notification .tnt file (Posting Dockets) 9.1 9.2 Collection Receipt 10.0 10.1 10.2 10.3 Despatching
AllSort Customer Guide
Hamburg Hameln Elmpt Osnabruck Fallingbostel Bielefeld Rheindahlen Dulmen Gutersloh Brussels 19 BFPO
adMail Customer Guide
adMail Customer Guide adMail Customer Guide Contents 1.0 Service Overview...........................
FirstSort Customer Guide
Contents
1.0
Overview
3 3 4 4 4 5 5 6 6 6 7 7 7 7 7 7 7 7 8 8 8 8 8 9 9 9
1.1
FirstSort service summary
2.0 2.1 2.2 2.3 2.4 3.0 3.2 4.0 4.1 4.2 4.3 4.4 4.5 4.6 4.7 4.8 4.9 4.10 4.1 1 3.1
Entry qualifications Minimum volumes Addressing standards
Suitable fonts and print formats
Item dimensions & weight
Whistl set up
FirstSort indicia
Return addresses and undeliverable mail
Whistl set up Mailing items Mail sequence
Flexibility
Non-machineable items
Paper weight
Sealing
Window envelopes
Address
Address block
Clear zones
Window envelopes
4.12 5.0
Printing
Consumables
5.1
Trays & tray labels
5.2 6.0 6.1 6.2 6.3 6.4
E-Dockets and Collection Receipts
Collection process Collection times
1 1 1 1 1 1 1 1 1 1 1 1 12 12 12 13 13 14 15
Collection time re-arrangements
Customer health and safety procedures
Unloading and handover
6.5
Contingency
7.0
Procedures for handling non-compliant postings
7.1
Collections
7.2
Documentation
7.3 7.4
Addressing standards
Post presentation
Appendix A Recommended machine-readable fonts
Appendix B Envelope specification
2
1.0 Overview
1.1 FirstSort service summary Day 0-1 • Regional next day mail collected from customers • Mail delivered to Whistl sortation centre • Mail machine sorted – split between regional vs. national according SSC Regional mail - Trays of sorted regional mail delivered to Royal Mail IMC - RM local sortation National mail - National mail sorted on a 2-3 day pass - Bags of national mail delivered to the Whistl radial hubs - Bags of national mail handed over to RM IMC Day 1 • Regional mail delivered by the Royal Mail Day 1-2 • National Mail delivered to the RM IMC Day 2-3 • National Mail delivered by the Royal Mail
FirstSort offers customers a competitive and flexible next-day service by sorting machine-readable letters automatically. This next day service will be delivered on the 1st working day (Mon-Sat) after the day of collection for selected regions. Mail items destined for other areas will be delivered within 2-3 working days.
Summary of Premium regional services
Format weight bands
Service
Large (Letter C4)
Letters (DL/C5)
Packets
0-100g 101-250g 251-500g 501-750g
FirstSort
Y
N
N
Y
N
N
N
3
2.0 Entry qualifications
2.1 Minimum volumes The minimum volume customers must reach prior to utilising Whistl’s FirstSort service is 250 mailing items per mailing, per collection. 2.2 Addressing standards Customers must also ensure that each mailing item is addressed to its recipient so that the address is visible and legible at all times. Failure to meet required standards will result in Whistl taking action in accordance with the Procedures for Handling Non-compliant Postings (see section 8 of the Customer Guide). Customers must ensure that the Addressing Standards set out in section 2.2.1 are met.
2.2.1 Post addressing Customers must take into account changes to postcodes and other address information and ensure that new records are accurate (e.g. quarterly updates). Cleaning address >Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16
Made with FlippingBook Online document