KCL-Campus Operations Manager

KCL-Campus Operations Manager

Campus Operations Manager Candidate Information Pack

Dedicated to the advancement of knowledge, learning and understanding in the service of society

Our vision is to make the world a better place.

Contents

King’s College London

The King’s Estate

Real Estate Development

Job Description & Person Specification

Further Information & Application Process

KING’S COLLEGE LONDON

Since its foundation almost 200 years ago, King’s College London has been central to the establishment of London as one of the world’s foremost centres of academic excellence.

Situated in the heart of what, by any measure, is one of the world’s most dynamic and international cities, King’s benefits from being shoulder-to-shoulder with London’s great institutions.

While King’s has a proud history, which has served the King’s family well for generations and made a profound contribution to modern life and society, King’s is neither captured nor defined only by its past. Indeed, King’s aspires to tackle global challenges and serve society in a way that is contemporary, forward-looking and unrestrained.

King’s is: • one of the top 25 universities in the world (2016-17 QS international world rankings) • the fourth oldest university in England • research-led and based in the heart of London.

King’s has over 27,600 students (including nearly 10,500 postgraduates) from some 150 countries and almost 6,800 employees.

King’s provides world-class teaching and cutting-edge research: • In the 2014 Research Excellence Framework (REF) King’s was ranked 6th nationally in the ‘power’ ranking, which takes into account both the quality and quantity of research activity, and 7th for quality according to Times Higher Education rankings • Eighty-four per cent of research at King’s was deemed ‘world-leading’ or ‘internationally excellent’ (3* and 4*) • The university is in the top seven UK universities for research earnings and has an overall annual income of more than £684 million. King’s has a distinguished reputation in: • the humanities • law • the sciences, including health areas such as psychiatry, medicine, nursing and dentistry • social sciences, including international affairs.

King’s is in The Complete University Guide’s Top Ten for: • Business Management Studies • Classics & Ancient History

• Dentistry • Education • Food Science • History • Law • Music

King’s has influenced many of the advances that shape modern life, such as: • the discovery of the structure of DNA • research that led to the development of radio, television, mobile phones and radar • being the largest centre for the education of healthcare professionals in Europe.

King’s Health Partners

King’s, Guy’s and St Thomas’, King’s College Hospital and South London and Maudsley NHS Foundation Trusts are part of King’s Health Partners. King’s Health Partners Academic Health Sciences Centre (AHSC) is a pioneering global collaboration. For more information, visit the King’s Health Partners’ website.

World Questions | King’s Answers

King’s £600 million campaign, World questions|KING’s answers, has delivered huge global impact in areas where King’s has particular expertise.

Philanthropic support has funded new research to save young lives at Evelina London Children’s Hospital; established the King’s Dickson Poon School of Law as a worldwide leader in transnational law; built a new Cancer Centre at Guy’s Hospital; allowed unique collaboration between leading neuroscientists to fast-track new treatments for Alzheimer’s, Parkinson’s, motor neurone disease, depression and schizophrenia at the new Maurice Wohl Clinical Neuroscience Institute; created the Cicely Saunders Institute: the first academic institution in the world dedicated to palliative care, and supported the King’s Sierra Leone Partnership in the Ebola crisis. Donations provide over 300 of the most promising students with scholarships and bursaries each year.

King’s Strategic Vision 2029

By 2029 King’s will be: • A recognised community of learners in which students and staff across disciplines collaborate and connect to change the world • Home to the most able and innovative researchers delivering valuable insight and ground breaking discovery in state of the art infrastructure • Known as the university that makes a significant and innovative contribution to

society and to business, beyond education and research • Regarded throughout the world as London’s leading civic university • Making a significant difference on the world stage

The King’s Estate

King’s is most central university in London, with five campuses in the heart of London including four thames-side campuses within a single square mile.

Located on the north bank of the River Thames, the Strand Campus houses King’s College London’s arts and sciences faculties. King’s Venues Strand is adjacent to Somerset House,

close to the Royal Courts of Justice and just a few minutes’ walk from Covent Garden.

The Faculty of Life Sciences & Medicine and the Dental Institute are based at the riverside Guy’s Campus, next to the Shard. Close to London Bridge on the South Bank of the River Thames, next to Guy’s Hospital, this is an increasingly fashionable area, with many bars, restaurants, markets and creative businesses. The Florence Nightingale Museum is based at St Thomas’, along with continuing medical and dental teaching. The Campus is located in central London, overlooking the River Thames, next to Westminster Bridge and opposite the Houses of Parliament. The Waterloo campus is home of the Florence Nightingale Faculty of Nursing & Midwifery and Estates & Facilities department as well as other faculties conveniently placed close to London’s South Bank Centre, Waterloo Station and the IMAX Cinema. Denmark Hill Campus is the home of the Institute of Psychiatry, Psychology and Neuroscience and the Champion Hill Residence. Denmark Hill is situated in Camberwell, in the London Borough of Southwark. In the last few years this and the neighbouring areas have undergone an incredible process of regeneration and are now one of the most exciting places in London to live, study and work.

King’s has a large scale residences portfolio of c. 4000 rooms spanning sixteen locations located throughout London, with most near our teaching campuses.

Real Estate Development

A £1 billion redevelopment programme is transforming King's estate. Since 1999 over half the university's activities have been relocated to new and refurbished buildings.

The current programme will see an investment of £500m and £700m over the next 5 years. Projects include:

Bush House Buildings

King’s is leasing the five iconic Bush House buildings, next to its historic Strand Campus. King’s will occupy Bush House, former headquarters of the BBC World Service, Strand House and King House on a phased basis from September 2016, and adjacent building Melbourne House from 2025. The initial term of the lease is 50 years. We aim to consolidate our position as a top 20 global university by providing world class education and research facilities. Acquiring the Bush House buildings will create a wonderful and dynamic campus in the heart of London by uniting two prime central London locations, the Aldwych and our historic Strand Campus, to create state of the art education and learning facilities for our students. This development will give King’s much greater flexibility both to expand in line with our ambitions for growth and to minimise disruption as we redevelop and upgrade our existing Strand estate. Once King’s takes full occupation of the four main buildings, the Bush House buildings will provide approximately 300,000 square feet of additional space for student study and social space, new teaching facilities and academic accommodation.

St Thomas' Campus project

King’s has unveiled plans to refurbish and develop one of its prime properties in the heart of London to increase space for health education and training.

Architects have drawn up plans for the refurbishment and redevelopment of Block 9 and the Prideaux Building, located on Lambeth Palace Road, which is the last King’s-owned development opportunity on the St Thomas’ Hospital campus. The plans will provide additional education and training space for King’s and Guy’s and St Thomas’ NHS Foundation Trust which would be achieved through the re-development of the Prideaux Building, the refurbishment of the Listed Block 9 building, the removal of the poor quality extensions to the Listed building which detract from the heritage setting and their replacement with more appropriate structures and the creation of a courtyard.

Science Galley London Project

Science Gallery London will be created on a prestigious site at the foot of the Shard and opposite London Bridge Station within Boland House, one of the wings of the 18th century historic Guy’s Hospital on St Thomas' Street.

The Gallery will include flexible exhibition, studio and performance spaces, a theatre with retractable seating, a 100 cover café, a shop and a newly restored Georgian courtyard to be enjoyed by the Guy’s campus communities, local residents and workers as well as members of the public visiting the Science Gallery.

London Bridge (Guy’s Campus) Masterplan

Masterplanning for 347,200 sqm of medical, educational, academic, research, student, retail and office accommodation.

Westminster Bridge (St Thomas’ Campus) Masterplan

Masterplanning for 227,970 sqm of medical, educational, research, academic, residential, retail and office accommodation.

Further information about our future plans can be viewed here:

https://www.kcl.ac.uk/aboutkings/strategy/index.aspx

JOB DESCRIPTION

Post title: Campus Operations Manager

Department/Division: Estates & Facilities

Grade/salary: Grade 7, £41,212 - £49,149 per annum plus £2,923 London Weighting Allowance per annum

Role purpose

• To deliver Facilities Management Services to the King’s community, ensuring services support the learning and teaching experience. In this way, the department can meet the university’s strategic priorities Educate to Inspire and Improve and Research to Inform and Innovate. • To monitor and control resourcing, budgets and performance of one or more of the following functions: in-house Facilities Management Services; third party service providers (including cleaning and security contracts); the Managers on Duty service. • To drive the performance of the Campus Operations Team through actionable KPIs, defining quality and monitoring customer service in line with Fit For King’s values (the directorate’s customer service programme). • To actively support the delivery of the Colleges sustainability and H&S targets, setting clear standards with the Campus Operations Team (including statutory requirements). • Responsible for the health and safety of one or more of the following functions in the workplace by adopting working practices set out in the College’s Health & Safety Policy: in-house Facilities Management Services; third party service providers; the Mangers on Duty. • Achieve 100pc attendance by staff, including third party service providers, at mandatory health and safety training. • Ensure staff, including third party providers, are trained to report all accidents, incidents and ‘near misses’ in accordance with College policy and procedures, and that follow-up investigations are appropriately actioned. • Ensure health and safety records are kept up to date and to provide all relevant >Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16

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