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SLTO-Shangri-La Academy online- Leadership session
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SHANGRI-LA ACADEMY ONLINE LAUNCH
Transformational Learning for Everyone
SHIFTING OUR CULTURE: FROM TRAINING TO LEARNING
One team, one brand:
One vision:
“To be the trusted business partner that creates value to the organisation through transformational learning for everyone”
One role in L&D:
Business Partners
One learning framework:
Essential Learning
Transformed onboarding learning experience: Blended NCO
•
• Core learning programs including compliance content.
Leadership Learning
Creation of experiential programs based on Shangri-La’s leadership competencies.
•
Modular learning interventions using the 70:20:10 model
•
• Facilitation of learning resources for self-driven learning
• Integration of continuous feedback, coaching and mentoring.
Functional Learning:
Launch Plan:
Awareness & education Promotion: marketing kit Demos with colleagues Supporting our learners
Core learning programs System maintenance
• • • •
Content creation
• • • •
• • • •
System set-up
Content creation
Piloting programs
Programs adjustment
Learning the admin side
Ignition Workshops:
• Reinforce the principles that support a culture of learning rather than training • Learn how to use Articulate (software) to create online learning programs • Learn the functionalities of Shangri-La Academy Online (LMS) • Learn the administrative requirements of the system • Collaborate in the formulation of a launching strategy • Understand how the LMS launch relates to the BSC for 2019
Sequence of Shangri-La Academy Online roll out:
Available portfolio at launch
Leadership 3
Functional 245
Essential 8
CUSTOMER EXPERIENCE 36
SPA 37
ROOMS 47
F&B 89
SALES 4
TECHNOLOGY 7
ENGINEERING 22
HR 7
Town Hall Launch Event
Wednesday, August 28 th 2 SESSIONS TO CHOOSE FROM: 10am-11am 3pm-4pm
Aug 28-Sep 4 ACTIVATIONS Lotus Lounge - Colleague entrance - Briefings
FROM TRAINING TO LEARNING
CATALOGUE NAVIGATION
LOG IN DEMO
Q&A
Communication before launch
Series of soundbites, teaser videos and infographics
•
Lotus Lounge
• • • •
Back of house areas
Briefings
Shangri-La Academy Online Influencers
SLTO LMS Influencers
Shangri-La Academy Online Influencers
SLTO LMS Influencers
Shangri-La Academy Online Influencers
SLTO LMS Influencers
Shangri-La Academy Online Influencers
Joachim- HR Svetlana -HR Alfonso- HR Sandesh- Lobby Rabie- F&B
SLTO LMS Influencers
Olivia- Communications Patrick- Housekeeping Christine Kim- Guest Relations Andrew - Front Office Johnross- Culinary Stephanie- Executive Office Luiz - Executive Office Regine -S&M
Balanced Scorecard 2019
• People Targets (20%)
Implementation of Shangri-La Academy (5%)
Core Learning Programs (5%)
Talent Review & Succession Planning (5%)
Employee Experience (5%)
Transformational Learning Experiences
To Learning
From Training
Stay connected: Shangri-La Academy Yammer Group
SHIFTING OUR CULTURE: FROM TRAINING TO LEARNING
SHANGRI-LA ACADEMY ONLINE LAUNCH
Transformational Learning for Everyone