UCA - Director of Estates and Facilities

UCA - Director of Estates and Facilities

Director of Estates and Facilities Candidate Information Pack

About UCA

Introduction from the COO

Role Profile

Selection Criteria

Estate Development Strategy

Estates Team

How to Apply

2 | Director of Estates and Facilities

About UCA

At the University for the Creative Arts, we believe that creativity makes global communities more vibrant, more innovative, more human.

For 160 years, we’ve been passionate advocates for creative education and research. We’re also the UK’s highest-ranked creative specialist university, offering courses in Architecture, Crafts, Fashion, Graphic Design, Illustration, Fine Art, Photography, Film, Media, the Performing Arts and Creative Business.

But we’re a lot more than that, too.

Our ambition

We want to inspire people to use their creativity to drive change, overcome challenges and improve the lives of others. So we’ve designed our university to be an inclusive, dynamic environment, which we hope you will be part of enhancing with your management skills. Our campuses across Surrey and Kent, our Institute for Creative Innovation in Xiamen, China, and our homes within partner organisations such as the Royal School of Needlework and Maidstone Television Studios all have one thing in common: They are places for our students and academics to forge inspiring partnerships, work with purpose and build real solutions to human problems across the globe.

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Our community

If you decide to join UCA, you’ll be joining a diverse international community of creative people from every background you can imagine. Surrounded by our talented students, expert academics and technicians, and professional staff, the work you do here will help foster a happy and inspirational environment, where students feel free to create amazing things, and feel safe away from home. Our facts & figures • Number of UK campuses : Four - Canterbury, Epsom, Farnham, Rochester • Estate or size: c. 9.5 ha. • Number of Residential Beds: c.1,000 (c.1,400 from September 2021) • Number of Staff FTE: 68 (Note - Cleaning, Maintenance and Security outsourced) • Annual Recurrent spend: c.£10m • Capital spend: Core c.£6-8m plus ongoing new build projects

Introduction from the COO

Our campuses are the core of what we do and who we are. They are where our talented students produce their innovative work, make meaningful connections personally and professionally, and find their individual style. They are both a hub for learning and a playground for creation – and we’re looking for a new Director of Estates & Facilities to ensure these vital spaces, and our extensive portfolio of halls of residence, are ideally suited to our students’ needs. If you’re happy to travel between our four campuses – two in Surrey and two in Kent – and UCA’s halls of residence, if you have senior level experience in asset management, facilities management and project management, and if you’re interested in helping UCA grow and thrive as an institution as we seek to achieve our long-term objectives, then this job is ideal for you. In recent years, UCA has grown and improved with several major projects – from the opening of our Business School for the Creative Industries at UCA Epsom and the Institute of Creative Industries (ICI) in China to the current construction of new halls of residence at our Farnham campus, which takes its first students in September 2021.

6 | Director of Estates and Facilities

We’re looking for someone to build on these successes as the university enters the next stage of its strategic plan and consolidates its position as a global authority for creative arts, business and technology. You’re joining at an exciting time where you will be able to lead on refreshing the Estates Strategy that aligns with the University’s global growth strategy. Our strategic goals can be viewed here . You’ll have a base at Farnham with regular travel to our other sites at Canterbury, Epsom and Rochester, and you’ll work closely with members of our Leadership Team – including our Deputy Vice-Chancellor, and Pro-Vice-Chancellor – to deliver improvements across the University through high-profile projects.

If you are an innovative leader with a passion for creating a culture of service excellence, we look forward to hearing from you.

Matt Higgins Chief Operating Officer

Role Profile

Job Title: Director of Estates & Facilities Location: Farnham Hours of Work: As required Grade and salary: Senior Management Team Reports To: Chief Operating Officer

Statement of Job Purpose

The Director of Estates & Facilities is a member of the senior management, contributing to the University’s strategic and corporate planning, with special responsibility for the physical environment and the physical resources strategy, in the context of supporting the University’s teaching, research, residential and other business activities. The role is responsible to the Chief Operating Officer. The Director, like other senior Managers, will have a high degree of freedom of action and personal responsibility and will need to work with and through the relevant bodies within the University’s committee structure. The Director is responsible for managing all aspects of the University’s estate, its related resources and business activities to provide a physical support environment commensurate with the University’s corporate objectives and its mission of delivering excellence in teaching, research and associated commercial activity. The Estates & Facilities Department is a multi-disciplinary Department providing a comprehensive estate planning and management service and a range of facilities support services, to ensure that the land and property assets are capable of supporting the academic and other business of the University, safely and effectively.

8 | Director of Estates and Facilities

Dimensions

Number of Campuses: 4 [Canterbury, Epsom, Farnham, Rochester] Estate or size: c. 9.5 ha. Number of Residential Beds: c.1,000 (c.1,400 from September 2021) Number of Staff FTE: 68 (Note - Cleaning, Maintenance and Security outsourced) Annual Recurrent spend: c.£10m Capital spend: Core c.£6-8m plus ongoing new build projects

Main Duties and Responsibilities

The post will lead in providing long-term and integrated estates, facilities and property services planning for the University’s campuses and to create the basis for fully exploiting the potential of the University’s physical resources. Participate in the corporate governance of the University through contributing to the work of the Office of the Chief Operating Officer (COO) Group, the University Executive Group (UEG), relevant committees and the governing body. Providing the link from the corporate business planning objectives to the estate planning/ management function and related support services activities, to ensure that the work of the Estates Department is focused on providing appropriate facilities compatible with the delivery of the corporate business plan. Contribute to the University’s strategic planning, with responsibility for the physical environment and the physical resources, through preparation, revision and implementation of the University estate strategy, including liaison with the academic community on the Academic Plan and the Finance Department on the Finance strategy.

Role Profile

Plan, manage, and develop the University’s estate and its related resources and services. Work with academic and professional services community to deliver the facilities and environment to enable the best student experience. Procurement and the efficient management of all works and services related to the operation, maintenance and development of the estate.

To plan and ensure statutory compliance of the estate in accordance with all legislation, directives, H&S, Acts of Parliament and Codes of Practice.

To advise in the formulation of, and be responsible for, the Department’s annual budget and capital investments, to ensure that all operations and development activities are provided at optimum cost effectiveness. • Manage the following services, within approved parameters of cost and service level, at all times seeking best value: • Building operations and maintenance • Engineering services operations and maintenance • Capital development projects (minor works through to strategic developments) Asset Management & Compliance • Grounds operations and maintenance • Procurement and management of utilities (water, gas, electricity, oil) Factoring services including leases, acquisitions, disposals, rating • Cleaning services • Waste disposal • Portering and mail services • Reception • Security services • Space Management including CAFM • Procurement and maintenance of loose furnishings • Car Parking • Catering Services • Operational H&S - Duty Managers, first aid, fire wardens, etc. Environmental & Sustainability

The above is not an exhaustive list and may change from time to time.

10 | Director of Estates and Facilities

Role Profile

Provision of leadership to all staff in the Estates & Facilities Department, ensuring that the necessary skill and competency levels are in place, developed or acquired. Keep skill mix under review to ensure that that University is able to operate as an informed client in all aspects of its estate and facility management activities, procure in-house or contracted resources as necessary. Responsible for the ongoing development and updates of the estate >Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16 Page 17 Page 18 Page 19 Page 20 Page 21 Page 22 Page 23 Page 24

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