Essentia - Director of Engineering

Essentia - Director of Engineering

DIRECTOR OF ENGINEERING

CANDIDATE BROCHURE

Director of Design & Development

CONTENTS

Introduction. ................................................ 1-2

About The Trust............................................ 3-6

About Essentia............................................. 7-8

Investing in World Class Facilities................ 9-12

The Role................................................... 13-26

Working at Essentia and GSTT.................. 27-28

Senior Leadership Team............................ 29-30

Application Process. ................................. 31-32

Candidate Brochure 102

INTRODUCTION

Thank you for your interest in the Director of Engineering post at Essentia.

Guy’s & St Thomas’ is one of the largest hospital trusts in the country, with around 17,000 staff, an annual turnover of more than £1.6 billion, and over 2.6 million patient contacts a year. Our hospitals have a long and proud history, dating back almost 900 years, and have been at the forefront of medical progress and innovation since they were founded. We continue to build on these traditions and have a reputation for clinical, teaching and research excellence. Essentia plays a crucial role on enabling the vast array of healthcare services provided by Guy’s and St Thomas’ NHS Foundation Trust and other partner organisations including King’s College Hospital FT and the Royal Brompton & Harefield NHS FT. Responsible for non-clinical healthcare services, Essentia designs, builds and maintains healthcare infrastructure vital to the smooth running of healthcare services, encompassing everything from construction projects and healthcare planning to facilities management, housekeeping, transport and security. We employ around 1,700 people, and our vision is to provide the best service possible within the resources available, to be the estates, facilities and capital management provider of choice in south London and beyond, and to develop innovative approaches to improve the health estate.

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Director of Engineering

The Director of Engineering provides strategic, professional engineering leadership across the Trust and partner organisations, ensuring engineering technical excellence is delivered through the NHS estate with patient safety at the forefront.

Key aspects of the role include engineering and infrastructure strategy development, being the subject matter expert and technical lead for engineering and infrastructure management, leadership of innovation and sustainability initiatives, and oversight of engineering operations across a portfolio including several large-scale acute hospitals sites, medical teaching facilities and a community healthcare portfolio. We are seeking an individual with significant experience of operating in a senior engineering leadership role as the figurehead and subject matter expert for engineering and infrastructure management within a large scale organisation across a technically complex estate portfolio. You will have strong leadership skills, with the proven ability to lead a diverse range of in-house engineering professionals together with supply chain partners. It is anticipated that candidates will be able to demonstrate high-level technical engineering competency through professional attainment and industry experience.

The role offers the opportunity to play a crucial role as the estate engineering and infrastructure lead for one of the UK’s most complex healthcare portfolios, creating an environment that in turn will make a fantastic difference to so many.

Best wishes, Alastair Gourlay, Director of Essentia

Candidate Brochure 2

About the Trust

Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation

trusts. We provide a full range of hospital and community services for people in Lambeth, Southwark and Lewisham, as well as specialist care for patients from further afield including cancer, renal, orthopaedic and cardiovascular services . Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital. Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England

including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need

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Building Healthier Futures

it. Our community services include health visiting, school nursing and support for families of children with long-term conditions. The Duchess of Cambridge became the Patron of Evelina London in 2018.

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Director of Engineering

Our Values to patients and staff drive everything we do

Our values have been developed in close collaboration with staff who strive to provide our patients with exceptional care every day.

Put patients first

Take pride in what we do

Respect others

Strive to be the best

Act with integrity

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About the Trust continued

Our year in numbers 2018-2019

218,000 emergency and urgent care attendances

More than 796,000 patient contacts in community services

93,000 inpatients

1.38 million outpatients

6,492 babies born

123,000 day cases

over £1.6 billion annual turnover

around 17,100 staff

2.6 million patient contacts

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Director of Engineering

Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. In 2019 we combined adult community services with acute medicine and therapy services to create Integrated Care, a new strategic

business unit. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients.

We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of six accredited UK Academic Health Sciences Centres. In partnership with King’s College London we have dedicated clinical research facilities and a National Institute for Health Research (NIHR) Biomedical Research Centre.

Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’.

The commitment of our 17,100 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2018 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients. We have one of the most ambitious capital investment programmes anywhere in the NHS.

Candidate Brochure 6

About

Our vision is to provide the best service possible within the resources available, to be the estates, facilities and capital management provider of choice in south London and beyond, and to develop innovative approaches to improve the health estate.

Essentia provides in-house Estates, Facilities and Capital Management for Guy’s and St Thomas’ NHS Foundatioan Trust, as well as services for other local NHS providers in both the acute and community setting. The context within which Essentia works is changing, and at pace. There is an unprecedented appetite for collaboration between Trusts, within the Integrated Care System (ICS, formerly STP) and beyond, and growing interest in Essentia the organisation of choice for the successful management of high quality estates and facilities services.

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Director of Engineering

Essentia strives to be a great place to work, grow and build a career.

THE ESSENTIA WAY

THE ESSENTIA WAY IS

The Essentia way is

Looking after each other

Working together

Doing it well

Candidate Brochure 8

INVESTMENT IN WORLD CLASS FACILITIES

Click photo to see NHS Guy’s and St.Thomas Cancer Centre information website

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Director of Engineering

We have one of the most ambitious capital investment programmes anywhere in the NHS.

Most recently we have delivered the £160 million state of the art Cancer Centre at Guy’s Hospital.

The new Cancer Centre at Guy’s was designed by Award-winning architects Rogers Stirk Harbour + Partners and specialist healthcare architect Stantec were chosen for their innovative design based around a series of ‘villages’ that give the 14-storey building a human scale

Candidate Brochure 10

Looking to the future we have a once in a generation opportunity to build a platform for sustainable future healthcare and develop world-leading healthcare, Biomedical and MedTech clusters in the heart of London

New MedTech Cluster by 2040

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Director of Engineering

A Biomedical Cluster at our London Bridge site (including Guy’s Hospital) focused on advanced therapies, cellular medicine, cancer and biomedical sciences - building on the success of the Guy’s Cancer

Further capital investment in our

A MedTech Cluster at our Westminster Bridge

Centre and Guy’s Tower as centres for advanced therapies research.

community healthcare estate portfolio , thus enabling better integrated care for our communities, closer to where people live, by improving digital mobility of staff and diagnostic tools, encouraging people to manage their own health, and providing a network.

site (including St Thomas’s Hospital), building on the Trust’s existing strengths in emergency care, diagnostic imaging, paediatrics and

cardiovascular care and the University’s cardiovascular, imaging and healthcare engineering research.

LOOKING TO THE FUTURE PLANS

A c.£200m expansion of Evelina London Children’s Hospital, providing the full continuum of specialist care and delivering a comprehensive children’s hospital for London.

A partnership with Royal Brompton & Harefield NHS Foundation Trust that will transform specialist cardiovascular care for London and the UK.

The Trust will plan and deliver an estate that will be fit for purpose for decades to come, by designing “shell and core” buildings which can adapt quickly and easily to different uses, so that we can refit them every 10-15 years, depending on our needs. This is not a one-off exercise, but a sustained strategy of investment and growth that is financially sustainable over the long-term. Healthcare is rapidly changing. In the future the treatments and technologies available to patients may be radically different. We need buildings that are designed with a degree of flexibility and future-proofing. We aim to treble the amount of space across our estate from the current 381,000 sqm to 1.1M sqm by 2050. Space not required by the Trust and King’s Health Partners will be available to research institutions and life science industry partners, including startups and SMEs. Co-location of these uses is central to the development of our MedTech and Biomedical Clusters model.

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JOB DESCRIPTION

Director of Engineering

Job Title Director of Operations, Essentia Responsible To All Essentia Engineering and infrastructure Services Salary Band 8D

Job Summary

This role is key to achieving Essentia’s operational and strategic ambitions, providing strate- gic, professional engineering leadership across the Trust and across partner organisations as appropriate. Site based engineering teams are line managed by each Site Director. • Provides technical leadership and strategic direction for all engineering and estates maintenance works undertaken on acute and community based sites covered by Essentia,, including the co-ordination of backlog programmes, ensuring all technical standards, including engineering excellence and patient safety is at the forefront of engineering and estates delivery, through a process of structured accountability and compliance. • Provides professional engineering and estates expertise to Site Directors, estates staff, other directors, senior management, other internal customers and partners of the organization eg STP/ICS, and advice and direction to external agencies where appropriate. Lead for IHEEM memberships and activities. Technical lead for CQC and NHS. • Is responsible for the performance management of external contracts relating to engineering and estates functions, and building and developing an effective supply chain of responsive and innovative suppliers who are able to provide cost effective specialist services as part of the Essentia engineering and estates maintenance service.

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Director of Engineering

• Has professional responsibility and accountability for ensuring engineering and estates maintenance and projects on all sites, including contract work, is carried out to appropriate standards and specifications and in accordance with HTM’s, Health and Safety legislation as well as adhering to Essentia standards and processes, to the benefit of the Trust. • Is responsible for the development of agreed technical standards that will be applied across Essentia, to ensure that all staff and contractors know what is required of them in terms of maintenance, and design & construction contractors understand what has to be delivered in a project especially to facilitate ongoing maintenance. Is responsible for the assessment, evaluation and reporting to the Essentia Executive Team of all technical risks, including derogations from NHS standards.

• Has overarching responsibility for all statutory and HTM compliance, the management of asbestos, decontamination, the CHP’s and energy management including proactive leadership in energy reduction and use of alternative technologies.

• Provides a structure and process for the effective interface with all project activities to ensure that appropriate communications, safety arrangements and operating procedures are in place, are timely and effective.

• Provides leadership, direction and senior professional advice in the event of any major incidents that have an engineering and/or estates dimension to the cause and/ or resolution., even to the extent of taking control should the impact be of a serious nature, and if requested.

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THE ROLE

Key Relationships • Site Directors • Essentia executive team • Other Essentia executive and senior management colleagues • Trust COO team • Trust Sustainability Manager • Trust Health and Safety Manager • Trust Fire Officer • Head of Sterile Services • Head of Capital Development and the capital projects team • Head of Compliance • Head of Academy • Senior stakeholders in external partners and suppliers • External contractors • SNP • Departmental clinical leada

• IHEEM • NHSI/E

KEY RESPONSIBILITIES

Strategic leadership • Develop long term strategies both for preventative maintenance and asset protection, capital and project programmes and the back-log programme and overseeing execution of these plans.

• Lead the development and implementation of engineering standard operating processes to support project and departmental objectives, compliant with ISO9001 and 14001.

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Director of Engineering

• Provide strategic leadership and advice to Site Directors to ensure the delivery of an effective, high quality and cost effective service, to protect patients, staff and the organisation.

• Identify new opportunities for the development of the services arising from changes in the external/internal environments, both within and external to the NHS within the healthcare environment. Identify potential threats and ways to respond to them, including strategic opportunities for new service development.

• Develop quality, performance improvement and service transformation strategies to address organizational cost efficiency targets.

• Identify opportunities for delivery of greater efficiency and responsiveness of services, making best use of technology and mobility.

• Contribute to Trust-wide and Essentia wide service improvement projects within agreed time frames and financial targets.

• Ensure that the patient and patient safety is at the forefront of all strategic plans

• Establishing a robust recruitment plan covering multiple points of access, to ensure that the Trust has access to a range of recruitment options into technical specialties, via close liaison with HM Forces, universities, colleges and schools. Provision of technical advice Be a subject matter expert and work with

• Boilers and Heating Systems • LTHW / CHW Systems • Pressure Systems • Medical gases • Environmental Management • Fire Alarm Systems and Fire protection • Confined Spaces • High Voltage Systems • Building Management Systems • HV / LV Generator Systems • Lifts and Lifting Equipment • Ventilation • Drainage • Infrastructure and buildings maintenance

the Essentia Site Directors and senior management team, Trust directors and senior managers and external agencies (where appropriate), providing advice in delivering excellence and expertise in all aspects of engineering and estates, including but not limited to: • Electrical Engineering • Asbestos • Decontamination • Energy and utilities management • Health & Safety

• Water systems and Quality • Air Conditioning Systems • Fan Coil Units

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Operational responsibilities • Overarching responsibility for all statutory and HTM compliance, the management of asbestos, decontamination, CHP and energy management including devising and leading an energy management plan focused on consumption reduction.

• Ensure the maintenance of the fire systems and associated certification in line with the requirements of the fire strategy and both current legislation and HTMs.

• Manage and control the design and structure and content of the asset register and the CAFM system. • Lead on the development and implementation of structure and process for the effective interface with all project activities to ensure that appropriate communications, safety arrangements and operating procedures are in place, are timely and effective.

• Provide leadership and direction in the event of any major incidents that have an engineering dimension to the cause and/or resolution, even to the extent of taking control should the impact be of a serious nature and if requested.

• Identify efficiency savings both within the pay and non-pay budgets leading on implementing and monitoring these savings where appropriate.

• Responsibility for the shape and specification of the overall maintenance and organisation of technical equipment under Essentia’s management and control(including HVAC).

• Ensure all aspects of engineering and infrastructure technical requirements across the Trust are delivered through a structure of robust processes, procedures and associated policies, leading on changes of Trust’s policies and procedures where appropriate.

• Responsible for designing technical specifications, supporting project designs in accordance with contract requirements.

• Responsible for the continuing use and introduction of automation, technology and management systems to control and monitor plant, equipment and resources. Responsible for close liaison with IT and the expedient delivery of such systems to gain maximum benefit for the Trust. • Work with the Director of Performance and Improvement to introduce a performance management framework, ensuring that clear performance measures including stretch targets are in place and adhered to across all sites and services, consistent with external benchmarks. 17 Director of Engineering

• Provide regular reports to Directorate and Trust Board and /or committees reflecting technical/infrastructure issues affecting performance of the delivery of the engineering and infrastructure services to the Trust.

• Work in conjunction with the Director of Performance and Improvement and Trust Health and Safety Manager to produce specific health and safety policies and protocols and ensure implementation across engineering and infrastructure operations.

• Initiate and commission audits of operational services to ensure compliance and measure operational performance.

• Establish, interpret and lead on the implementation of relevant internal and external policies that relate to engineering.

• Work effectively with internal and external partners and suppliers, including the local community and other stakeholders, to achieve positive outcomes through collaborative partnerships.

• Take part in an on-call rota as appropriate.

Contract management • Responsible for the negotiating and performance management of external contracts relating to engineering and estates functions.

• Trusts within the ICS/STP are within the scope of this role, on whatever basis is agreed as required.

• Identify, build and develop an effective supply chain of responsive and innovative suppliers who are able to provide cost effective specialist services as part of the Essentia engineering and estates maintenance service.

• Identify and put in place supply chain arrangements that are scaleable in the context of the ICS/STP.

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Communications • Conduct high level, complex negotiations with customers, suppliers and statutory bodies.

• Build positive relationships with external stakeholders such as local building regulations officers, local technical colleges, universities, HM Forces liaison for retiring service personnel, and schools.

• Manage conflicting priorities and agendas of a diverse range of stakeholders which will require persuasion, negotiation and the ability to communicate with clarity on highly technical subjects. Use influence and complex stakeholder management skills at all levels to achieve role objectives.

• Provide complex technical information orally, electronically, in writing in a range of formats from service specifications to business cases and presentations.

• Provide and receive highly complex and sensitive information; translating highly complex technical information to a wide audience.

• Use highly developed interpersonal skills, on occasion within a hostile or emotive atmosphere.

• Communicate, influence and collaborate with a wide range of senior leaders on a wide range of issues; including Site Directors and other senior colleagues to ensure and effective and efficient provision of services.

• Ensure that effective two-way communication exists at all levels, encourage feedback and the generation of good ideas, creating a strong sense of common purpose and team work.

Financial management • Support Site Directors in the management of engineering budgets (revenue and backlog), and in the preparation of financial projections for bids for new services and costing of service requirements.

• Provide a high level of input and challenge to business plans, including corrective plans, where relevant.

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Director of Engineering

• Support the Site Directors in ensuring that the resources and service standards allocated to engineering are properly and effectively deployed to deliver agreed outputs through set Key Performance Indicators.

• Manage the financial performance and day to day delivery of central engineering contracts.

• Oversee and authorize the completed PAM, the engineering and estates elements of ERIC, the backlog maintenance plan and the annual PPM plan.

• Manage bid resources and budgets to develop new business and respond to tenders as appropriate, and where required provide these services via a service agreement to Essentia Trading Ltd.

• Ensure that all staff in all areas for which the post holder is responsible comply with the Trust’s Standing Financial instructions and ensure the highest levels of probity and practice in all financial activity.

• Support Site Directors in providing operations business performance reporting to the Trust Board and to other Partners or clients: working as necessary with the Head of Investment and Resources to report via the corporate Governance channels.

• Develop plans with the Commercial team (where appropriate) to maximise income generation from existing and potential site operations assets/capability.

• Support the delivery of cost targets to achieve improved operational and process performance supported by comprehensive and robust >Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16 Page 17 Page 18 Page 19 Page 20 Page 21 Page 22 Page 23 Page 24 Page 25 Page 26 Page 27 Page 28 Page 29 Page 30 Page 31 Page 32 Page 33 Page 34 Page 35 Page 36

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