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Imperial College London - Head of Maintenance

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Imperial College London - Head of Maintenance

HEAD OF MAINTENANCE

CANDIDATE INFORMATION PACK

HEAD OF MAINTENANCE

Page 4

Executive Summary

Page 6

About Imperial College London

Page 8

Job Description

Page 10

Person Specification

Page 12

Further Information

Page 13

Application Process

Contents

HEAD OF MAINTENANCE

EXECUTIVE SUMMARY Imperial College London is a world top ten university with an international reputation for excellence in teaching and research. Consistently rated amongst the world’s best universities, Imperial is committed to developing the next generation of researchers, scientists and academics through collaboration across disciplines. Located in the heart of London, Imperial is a multidisciplinary space for education, research, translation and commercialisation, harnessing science and innovation to tackle global challenges.

Our multi-site portfolio includes our main estate in the historic South Kensington area and ranges from extensive NHS properties in West London through to a rural campus in Ascot and new facilities at Imperial College ThinkSpace in White City (where businesses, entrepreneurs and world-class researchers can share ideas and turn scientific and technological discoveries into new products and services). We are seeking to make the appointment of a Head of Maintenance to join our growing professional services team responsible for The post holder will be accountable for the management of all matters relating to planned and reactive maintenance in addition to special works delivered through a blended framework of in-house and outsourced providers. This is an exciting opportunity for a facilities management professional to preside over one of the most diverse and complex estates in London. Information about our wider strategy can be viewed at https://www.imperial.ac.uk/strategy/ providing good quality, sustainable environments where learning thrives.

Executive Summary

HEAD OF MAINTENANCE

About Imperial College London Our mission is to achieve enduring excellence in research and education in science, engineering, medicine and business for the benefit of society. Our strategy is built on underpinning foundations that make Imperial a great academic institution with talented and inspirational people who make up our university community. We are one of the highest ranked universities in the UK with worldwide recognition.

In 2014 the College celebrated its best ever performance in a research assessment. The Research Excellence Framework (REF) 2014 found that 91% of Imperial research was judged as “world-leading” or “internationally excellent” (4* and 3*) - the highest proportion of any major university. The College was also shown to have the UK’s greatest concentration of high-impact research.

About Us

HEAD OF MAINTENANCE

Imperial demonstrated improvement in every REF research area. Nine of the College’s 14 research areas were ranked in the top three in the UK overall, with two taking the top spot: Public Health, Health Services & Primary Care, and Civil & Construction Engineering. Our extensive campus network can be viewed at https://www.imperial.ac.uk/media/imperial-col- lege/visit/public/londoncampuslocations.pdf which includes White City, which is a platform for innovation and entrepreneurship at the heart of a vibrant area to live, work and play.

We are driving this evolution with a £2 billion investment in a new 23-acre integrated collaborative campus. South Kensington is our main campus and it is here that most undergraduate and postgraduate activity takes place. It’s a compact site in the heart of ‘Albertopolis’ and is home to a huge range of architectural styles from the Edwardian Royal School of Mines building to the ultra-modern Norman Foster-designed Business School. There’s plenty of green space too, including a beautiful landscaped square, with our famous Queen’s Tower at one end.

About Us

HEAD OF MAINTENANCE

JOB DESCRIPTION

Post Division Grade

Head of Maintenance

Estates Operations (Support Services) Professional Services, Level 6 Director of Estates Operations

Responsible to

Function of Post Responsible for the management and execution of all M&E Infrastructure and Building Fabric related Maintenance Services, both contracted out to external parties and carried out by in house staff, across a multi-Campus Estate. Liaise with and support all Building / Campus managers to facilitate the implementation of maintenance works promptly and effectively. Effecting interaction with Project Delivery to encompass maintenance requirements. Responsible for c64 nr. Staff, including 8 nr. Direct Line Reports with an Operating budget of circa c£13m P/A and Capital budget of c £6m P/A. Main Duties and Responsibilities • Develop and Manage: o A cost effective maintenance programme. o Contracted Planned Preventative Maintenance services and In house maintenance teams. o Interaction between Maintenance and Project Delivery to support the delivery of Maintenance and Capital projects. o The review and acceptance of O&M manuals for Maintenance and Capital projects. o The Training and Development of staff o Risk assessments, method statements and permits to work procedures for the works carried out by Maintenance services. o All testing and auditing regimes required to meet legislative compliance. o Maintenance of the Estates Asset Register. o The Insurance Register, maintaining records of Pressure Vessel Testing, Lifting Equipment, Access Equipment, etc. o Service Level Agreements for Maintenance Services and Key Performance Indicators for the delivery of Maintenance Services and measure performance against Service Level Agreements • Ensure that: o Maintenance priorities, standards and preferences are incorporated into Capital projects. o Additional Maintenance requirements from Capital project are incorporated into the Contract Planned and Preventative Maintenance Services. o Monthly reports are provided to the Director of Estates Operations to monitor the performance of the Maintenance Department. o Customer Feedback Reviews are undertaken at regular intervals to monitor the delivery of Maintenance Services and any improvements or remedial actions are incorporated into Maintenance Services. o Local delivery of services complies with local policies and standards.

Job Description

HEAD OF MAINTENANCE

• Promote: o Liaison between the Maintenance team and other College departments. o Open relationships with Building / Campus Managers to focus on Health & Safety and “Business Critical” systems. o “Best Practices” in all areas of Maintenance services o Personal development of self and team members • Review: o Maintenance performance against Service Level Agreements against targets on a monthly basis with the Director of Estates Operations. Develop Service Levels to meet targets. • Generally: o To advise and comply with all College policies and regulations, for example Health and Safety, >Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13

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