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Monthly eNewsletter

Monthly Newsletter

1

Area General Manager Message

We are now officially open!!

It was exciting, challenging and stressful but above all it was one of the greatest learning curves. To be able to move from a set of standards to a completely new normal is something we don ’ t experience everyday. Decisions are being made every other day and the flexibility and resilience that you all show alongside your smiles behind the masks is what makes the whole process worthwhile. A lot more to be done but a great stepping stone for us all!

2

eLearning Section

Introduction to Shangri - La group ’ s guest feedback management

This introductory course is the first of a series of trust you modules designed to enable learners to quickly pick up key topics and practice the takeaways on the trust you portal .

It will help learners understand the culture of delighting guests and becoming aware of different types of guest feedback and link our guests BSC metrics to the guest feedback scores

Office 365 Learning Portal Exploration

Using Power Bi By Microsoft

This course will help you navigate through the self learning portal of the office 365 applications.

This course aims to introduce users to the software “ Power BI ” by Microsoft, a business analytics tool which allows you to filter and visualize >Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7

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