Team Matters June 2022

Team Matters June 2022

INFORMING OUR ASSOCIATES ABOUT ALL THINGS AVERITT • JUNE 2022 COMMUNITY CHALLENGE matters

FOUNDATION OF PEOPLE, SERVICE: LTL SERVICES A TEAM EFFORT P3 MAXIMIZING MILEAGE: DRIVERS SHARE THEIR FUEL ECONOMY TIPS P4 PEOPLE LIKE YOU: GREENSBORO DRIVER HELPS US GROW P5

PREPARING OUR DRIVING FORCE

New Lexington KY Driver Development Center instructor Dale Sanders has lots of experience he can pass on to our new driving associates. Learn more about Dale’s own career-growth story and our Driver Development Center training on P6.

FOCUS ON PEOPLE AT THE HEART OF ALL WE DO Whether you’ve been with our team for a few decades or a few weeks, you’ve probably heard us talk about how Our Driving Force Is People.

Our focus on people is at the heart of everything we do. It’s what makes us special. It’s what has helped us have success for 50-plus years, and it’s what will help us continue to be a leader in the future.

One of the many ways we show our focus on people is how we promote from within. I frequently talk with associates who have taken advantage of career-growth opportunities. It’s exciting to hear the stories of P2

TEAM NOTES From Gary Sasser

RECORD PROFIT SHARING!

Incredible 9.659% In The First Quarter

Because of our team’s focus on performance, we were able to contribute an amount equal to 9.659% of your pay in Profit Sharing to your 401(k) retirement accounts in the first quarter, which is a record! That’s more than 2% higher than our previous record of 7.221%, which we achieved in the first quarter of 2021. Our operating ratio was 83.1 – that’s our best quarter on record! And our business growth was 23.5% more than the first quarter of 2021. “I am so proud of how our team has continued to come together to deliver outstanding service,” says BARRY BLAKELY of our executive leadership. "Accomplishments like these truly are a team effort. I am excited to see what we can achieve during the second quarter and the rest of the year." CONTINUING THE MOMENTUM One of the best ways we can continue our positive momentum is to refer like-minded friends and family, or People Like You. “We have open positions throughout our network that would be perfect for People Like You,” Barry says. “So I encourage everyone to keep those referrals coming so we can meet the needs of our customers now and keep our culture strong for the future.” As we continue to deliver excellence to our customers and grow our team through People Like You referrals, the sky truly is the limit for what we can achieve! To learn more about how your efforts make a difference in growing our team’s Profit Sharing contributions, log on to InsideAveritt.com/ProfitSharing . And for more information about our People Like You referral program, including a list of open positions, information about referral rewards and referral tools, visit InsideAveritt.com/PeopleLikeYou . T m Our 50th year was one to remember, and your commitment to excellence is helping us continue that momentum in 2022.

PROFIT SHARING CONTINUES TO RISE

9.659%

*Numbers represent amount equal to percentage of associate pay

6.73%

4.51%

4.13%

3.928%

3.0%

2.7%

Q1

2022 2021

2016

2017

2018

2019

2020

FROM GARY SASSER PG. 1 new leaders who started on the dock or in the driver’s seat, or others who have been able to transfer to a new role as they make the most of their Averitt career. Our commitment to helping others succeed is an important part of our Winner’s Circle – Our Customers, Our Associates and Our Future. Because

teammates from across our network are able to catch up, share the fun of competing, and enjoy good food and camaraderie together. All of these are part of why the Averitt team is such a great one to be part of. If you’ve never attended our softball or golf events, I encourage you to participate this year. I promise you’ll be glad you did, and you’ll have the

opportunity to make long-lasting connections with fellow associates. You’re the reason we’re able to share such a strong, family-oriented culture. We have the best people in the industry, and I’m so proud to be part of a team that is focused on helping others succeed.

when we deliver excellence to our customers, and when we take care of our associates, we’re able to secure our future for generations to come. Another part of our focus on people is our family atmosphere. That’s why I’m so excited that we’re able to bring back our softball and golf tournaments this summer. These events are so important for our culture because

COMMUNITY CHALLENGE matters

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LTL Services A Team Effort FOUNDATION OF PEOPLE AND SERVICE For 50-plus years, we’ve delivered outstanding less-than-truckload services with a focus on professionalism and safety. The key to that success through the years is also the key to our future – our people and our commitment to teamwork. “That sounds very simple, but it’s our people,” says vice president of operations LARRY MASON . “It’s our culture and the people within our culture. All of our people care. They care about our customers, and they want to satisfy our customers in any way they can.” CREATIVE COLLABORATION One way we’re able to do that is the teamwork we show with our other service units – Truckload, Dedicated, Integrated, and

OPPORTUNITIES TO GROW Our commitment to providing career opportunities is evident within our LTL team. Whether it’s Truckload, Dedicated or Distribution & Fulfillment associates transferring to LTL, or growth within LTL from the dock to driver’s seat and leadership, we’re proud to help teammates achieve their career goals. “That’s who we are,” Larry says. “When you look at our frontline leaders, service center directors and regional vice presidents, we’ve got a lot who started as drivers or on the dock and grew through the years. We always look inside the company before we look outside.” STAYING ON THE CUTTING EDGE Technology continues to help us work smarter, not harder, and our LTL team is a prime example of that. We’re currently introducing tablets to improve efficiencies and make processes easier for our workforce. We’ve completed about 70% of the installation, and we anticipate having all our service centers on board before the end of this year. We also continue to invest in state-of-the-art safety technology, and Larry says that commitment will continue as we aim to have the safest fleet on the road. “We already have forward-facing cameras, automatic braking, adaptive cruise control, and all these things to make our equipment safer and more user-friendly for the drivers,” Larry says. “We’re also currently testing side- view cameras that can protect our drivers from false accusations from other motorists. Technology is going to be a key for our success moving forward.” Thank you to our LTL team for the important role you play in helping us move more freight In And Out Of The South each day. With our continued focus on people, working together and building from within, the future is bright for the next 50 years and beyond! T m

Distribution & Fulfillment. According to Larry, that teamwork includes a recent collaboration between LTL and Truckload to provide drayage from ports across the Southeast. Our LTL team performs the dray off the ports to local service centers, and Truckload makes the final delivery to our customers. “We wouldn’t be able to be what we are without the other services we provide,” Larry says, “because of the

LARRY MASON

support we all give one another.” Larry says another way we work together is by being flexible in how we use our equipment. “When you talk about our different service units, we don’t think of ourselves as divisions,” Larry explains. “Because of who we are, we all lean on each other and utilize each other’s resources if need be. We’re more flexible than most of our competitors. And we feel like our equipment is a competitive advantage for us moving forward.”

INCREDIBLE SAFETY MILESTONES! Two of our Mayfield teammates, city drivers JERRY MERRELL (immediate right, pictured with service center

director Ed Deese) and FRED ALDRIDGE (far right), recently achieved incredible safety milestones! Jerry was honored for 35 years of safe driving, while Fred was honored for 25 years of safe driving. Congratulations, and thank you for showing Our Driving Concern Is Safety!

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Truckload Drivers Share Tips On How They Achieve Greater Fuel Economy GETTING THE BEST MILEAGE POSSIBLE All of us have noticed a sharp increase in fuel prices in the last couple of months, and that has affected what we pay to fill up our personal and Averitt vehicles. Two members of our driving force, Cartersville Truckload driver CHRIS YOHN and Eastern NC Truckload driver WILLIAM WATSON , recently shared some tips on how they’ve been able to maximize their fuel economy through the years. CRUISE CONTROL Cruise control is ideal for roads without frequent stops, turns or required driving maneuvers (e.g., interstate highways), and Chris says using cruise control correctly is the simplest way to improve your fuel economy. “A lot of drivers will set the cruise control for 65, then they’ll keep their foot on the pedal regardless. That’s not helping,” explains Chris, who averages more than 8.9 miles per gallon. “Because if your foot is on the pedal and you hit 64 miles per hour, your truck is going to give 100% throttle to get you back up to 65, whereas if you had your foot off the pedal, it would feather it back.” AVOID IDLING One of the biggest drains on fuel is when the engine is running but the wheels aren’t turning. In local P&D operations, it’s best to shut off the engine when making pickups and deliveries, even if the stop is just a few minutes. Sleeper tractors are equipped with APUs to maintain comfortable temperatures in the cab when shutting down for the day, so there’s no reason to keep the engine running. “Every time I stop, I turn the truck off,” says William, who also averages more than 8 miles per gallon. “Whether I’m picking up a load at a customer or doing a drop-and-hook, I shut the engine off. And I use the APU as much as possible.” FUEL ECONOMY = PROFIT SHARING William says good fuel economy and more Profit Sharing go hand in hand. “The more we save on fuel, the more Profit Sharing we get,” he says. “I’ve been here 25 years, so I want to get as much Profit Sharing as I can if I ever decide to

Cartersville Truckload driver CHRIS YOHN says correctly using cruise control is one of the biggest reasons he’s been able to achieve higher fuel economy.

Eastern NC Truckload driver WILLIAM WATSON has also done an outstanding job of maximizing his miles per gallon, and he sees a direct correlation between fuel economy and Profit Sharing.

retire. I take pride in trying to attain the best miles-per-gallon that I can every quarter so I can get more Profit Sharing.” Chris agrees. “If everyone could bump their fuel economy up just a tenth of a point, it would make a huge impact.” Thank you to Chris and William for all you do to make the most of your fuel economy. Your efforts make a great difference and are an outstanding example for all of us! T m

TEAMING UP TO SERVE THE CAROLINAS

Associates from our Charlotte service center recently completed a Team Up Community Challenge for Second Harvest Food Bank of Metrolina. The team totaled 18 service hours by bagging sweet potatoes! SHFB of Metrolina is a member of Feeding America and serves 14 counties in North Carolina and 10 counties in South Carolina.

COMMUNITY CHALLENGE matters

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TRUCKING WITH TROYSHAWN

Shuttle Driver Shares Averitt Experience

Today, Troyshawn boasts tens of thousands of online followers. His videos often give an inside look at what it is like to be an Averitt driver – showcasing everything from equipment to service centers and stops. “I love driving for Averitt,” Troyshawn says. “I feel like I am part of a family instead of just a number. My first year was a great experience, and I was glad to be able to share it.” His “Trucking With Troy” video series on YouTube became very popular with those in the commercial driver community. Many began asking about the hiring process and expressing interest in joining Averitt. “I reach a ton of potential teammates on social media,” Troyshawn says. “I get a lot of questions in the comments about the recruitment and application process, the quality of Averitt’s equipment and facilities, and what the mileage and hours are like.” When someone reaches out to Troyshawn with interest in driving for Averitt, he likes to get familiar with the recruit. “I think it’s important to ask them some questions and get to know them. It’s fun finding people who might be a good fit for our team, and I’ve had a lot of Greensboro shuttle driver TROYSHAWN DOWNEY TROYSHAWN DOWNEY joined our team in January 2021 and began journaling his career online. After posting a short video last February to mark his first week as a solo driver, he quickly gained a viral following.

Greensboro shuttle driver TROYSHAWN DOWNEY has had great success reaching out to People Like You, helping our team grow and stay strong for the future.

people tell me they’ve become interested and applied because of the videos.” Since Troyshawn first began chronicling his journeys, he has transitioned from a Truckload driver to a shuttle driver. He says being a shuttle driver does not provide as many opportunities for content, but he promises more videos are on the way as he settles into his new position. “I’m not on the road for as long these days, but that’s why I like it,” Troyshawn says. “I enjoy getting to sleep in my own bed every night, and I like having a set schedule. Like I tell everyone in my videos, Averitt has always gotten me home on time. I feel like that’s a big deal for potential associates.” Our People Like You referral program is all about finding like-minded associates so we can continue to meet our goals. By filling open positions with more People Like You, we perform better and continue to add to our Profit Sharing total! For more information about our referral program, including a list of open positions and how you can earn referral rewards, visit InsideAveritt.com/PeopleLikeYou. T m

SHOWING THE POWER OF ONE Associates Referring People Like You, Earning Referral Rewards

Dallas shuttle driver WENDELL CLEAVER

Orlando city driver ARTURO GUADALUPE

Bowling Green dock associate JOSH GILLIAM Tampa city driver BRIANNA KIRKLAND

Chattanooga shuttle driver DONOVAN BARNETT

People Like You are very important for our future success, because you know others who would be a great fit for our culture. These associates earned referral rewards after their referrals were hired to the Averitt team!

Roanoke CDL-A qualified dock associate DAVID VINEYARD

Corporate associate MEGAN LIVINGSTON

Atlanta East dock associate KENNETH MCDOWELL

Houston city driver FABIAN VASQUEZ

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SHARING HIS EXPERIENCE

Dale was a commercial driver for 38 years, including about 17 with Averitt. After serving as a Truckload driver out of Lexington KY for more than seven years, and as a driver for our Compass Manufacturing account in Louisville since 2013, Dale was recently named as a Driver Development Center instructor in Lexington. Dale is excited for the opportunity to share his experience with drivers who are either new to our team or have completed our Dock-To-Driver Training Program and are polishing their skills before getting on the road. “I feel honored that I can use my experience to help drivers,” Dale says. “I want to try to give them a better picture of what to expect, as a fellow driver who just recently came off the road. I’ve been in no telling how many different types of situations with shippers, receivers and traffic. I can relate that to drivers, tell them what I’ve experienced, and help them to prepare for what to do if they ever encounter those situations.” Our Driver Development Center training is currently offered in Cookeville TN and Lexington. When Dale learned about the program, he jumped at the opportunity to be a mentor. “I think the Driver Development Center program is the right way to go to help drivers and point them in the right direction,” Dale says. “The vision that If there’s anybody who knows what it takes to be a driver, it’s DALE SANDERS DALE SANDERS. Longtime Driver Transitions To Driver Development Center Instructor

Lexington KY Driver Development Center instructor DALE SANDERS brings lots of experience to his new role, having served 38 years as a commercial driver.

our team has for new drivers, I felt like, 'Hey, I can fit in with this and help out tremendously.' As it turned out, I’m honored to be on the team. It’s very exciting.” From the beginning of his time with Averitt, Dale knew about our culture of helping associates achieve their career goals. “I knew there were always opportunities at Averitt,” he says. “There are different avenues that anybody can go if you have the desire. When I started in Truckload, I had a forward vision of what I could do later on.” READY TO GROW? If you’re ready to take the next step in your Averitt career, call our Job Hotline at 800-991-1971, talk to your leadership, or visit InsideAveritt.com/Jobs to find out about local driving, leadership and other opportunities that are available. And if you’re interested in our Dock-To-Driver and Driver Development Center training programs, visit InsideAveritt.com/DockToDriver to see video testimonials, and talk with your leadership to learn more. T m

NEW WAY TO LOG IN TO RED THINKIN’ REWARDS Associate Employment ID Number Will Soon Be Used For Other Programs As part of our commitment to keeping your personal information safe, we’re in the process of updating how you log on to programs like Red Thinkin’ Rewards, the Company Store and more. Until now, your login for several programs has been a combination of letters in your last name and a part of your Social Security number. Beginning June 1, you’ll use your new Associate Employment ID number for logging in to Red Thinkin’ Rewards. You’ll receive more information soon about updating your Red Thinkin’ Rewards login to the new number. To see your Associate Employment ID number, simply log in to MyPortal and click on “Edit My Profile.” Your number can be found on the “At A Glance” page. In the coming months, we plan to expand the use of the Associate Employment ID numbers to more programs, helping further protect your personal info. So be on the lookout for more information soon! T m

COMMUNITY CHALLENGE matters

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VIRCO + AVERITT = PERFECT FIT

Partnership Started With LTL, Has Grown Into Many Services

This partnership has been a tremendous example of The Power of One, starting with LTL and growing into Dedicated, Truckload, Expedited and International services. Paul Gall of Virco’s logistics leadership is thankful for our commitment to being able to deliver innovative and creative services. “We’re a little bit unique in that we’re more of a business-to-consumer model,” Paul explains. “The touch points that we have are with the consumer and not necessarily with a professional warehouse operation. Averitt has taken the time to understand that and to communicate that with its associates.” Something else that stands out about our relationship is the professionalism we show. “The appearance of Averitt’s drivers is very important,” says Maggie McClellan of Virco’s logistics team. “They all have uniforms, and they’re clean and neat. That goes a long way, especially in delivering to schools where there are children involved. We want the best appearance we can get, and Averitt delivers that.” Over the past 15 years, we’ve built a strong relationship with Virco, a school furniture producer located in Conway, AR.

Watch a special video about our partnership with Virco at: Blog.AverittExpress.com/Virco.

It all comes down to building trust, according to Region 2 vice president MIKE MONIN . “Just like in life, people do business with others that they like and trust,” he says. “Trust is vital to growing your business, retaining that business, and helping you get through the challenges that come along the way.” Paul says the trust that Virco has in our team will be important to making our partnership even stronger for the future. “The openness and the trust that we’ve built over the last 15 years has allowed us the freedom that if we’re facing challenges, we can turn to Averitt and Averitt will have the right team provide a solution,” Paul says. “That open collaboration allows us both to understand the growth opportunities, the pain points we face, and finding solutions as we go forward. And that’s going to serve both companies very well.” To see more about our partnership with Virco, go to Blog.AverittExpress.com/Virco . T m

UNIFORMITY If you are eligible for a uniform allotment, don't forget to use it! All eligible associates received a $150 allotment on Jan. 1 and can use it for uniform items through CINTAS. Our uniforms set us apart in the transportation industry. They let our customers know they're partnering with professionals. Put a clean foot forward with new shoes, get rid of that old, dirty hat or replace your stained uniform top. Use your allotment to make sure you're looking your professional best! Order online at InsideAveritt.com/Uniforms InsideAveritt.com/Uniforms or call 1-800-211-0314 1-800-211-0314.

OVER 20 TEAM We’re proud to add members to our Over 20 Team! The following associates joined our team in May 2022: Kent Baker Atlanta East Troy Cookmeyer New Orleans Calvin Craigo Corporate Matt Keown Raleigh Barbara Madden Tupelo Scott McMahan Knoxville Matthew McMillan Corporate Chris Montgomery Little Rock John Nemier Norfolk

35 YEARS Michael Daniel Danny Lesko Wade Winters 30 YEARS Carroll Davenport Jamie Elder James McCaskill Jr. 25 YEARS Wendell Cleaver Jr. Michael Hoover Maurice Pruitt

20 YEARS Ricky Davis Barry Lindsey Richard Rowe 15 YEARS Hugo Cantu Jack Harrison George Makovicka Chris Montgomery Trenady Phillips William Smith Norman Wilkins

James Perry James Rogers Marla Tilley

Raleigh Jackson TN Corporate

Nashville Cookeville Nashville

Tupelo

Cracker Barrel Nashville

For a list of May milestone service awards, including the newest members of our Over 20 Team, visit InsideAveritt.com. SAFETY AWARDS SPRING For a complete list of Safety Award winners, including five- and 10-year recipients, visit InsideAveritt.com.

Tri-Cities Charlotte Nashville

Laredo

Jackson MS Mercedes Little Rock Memphis Baton Rouge Atlanta West

Dallas Tri-Cities Louisville

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Softball Tournament Returns This Summer BATTER UP!

The Averitt Family Softball Tournament is one of our important team traditions, and we’re excited to announce that it’s returning once again this year!

This year’s event is scheduled for Aug. 13 in Nashville, and as always, it will be a free, family-friendly event with plenty of food, fun and showstopping action on the diamond. The Averitt Family Softball Tournament is also a great opportunity to bring awareness to Averitt Cares for Kids and our special relationship with St. Jude Children’s Research Hospital. For more information about the Averitt Family Softball Tournament, contact AMOS ROGAN at [email protected] . After a two-year pause on the event while we navigated the effects of COVID-19, we can’t wait to catch up with teammates from throughout our network as we build on our family culture. If you’ve never attended the Averitt Family Softball Tournament, we hope you’ll make plans to do so this year! T m

The Averitt Family Softball Tournament is scheduled for Aug. 13 in Nashville, and as always it's a free, family-friendly event.

PROMOTING FROM WITHIN

culture and has grown up in it. It creates a positive environment where associates feel valued. That strengthens our culture.” Jeff, meanwhile, started his Averitt career in 1989 as a part-time dock associate. In 1992, he was promoted to frontline leader, and in 2005 he moved into sales. Jeff also has service center director experience, having filled that role in Chattanooga from 2011-2017. “I’ve always had good leadership and the ability to be able to grow and be trained to do other things,” Jeff says. “I’ve always had opportunities to learn, and that makes a difference.” As Bryan moves into a regional leadership role, he’s excited to see Jeff take the next step in his career as Knoxville service center director. “The associates at Knoxville already know Jeff,” Bryan explains. “It makes all the sense in the world to promote from within, and it strengthens our team and gives associates the opportunity to use their talents and skills at another level.” Congratulations to Bryan and Jeff on your career growth, and we look forward to seeing our Tennessee teams move forward with the stability and professionalism that have made us a transportation leader for more than 50 years! T m

One of the hallmarks of our team is consistent growth and stability. One of the biggest reasons for that is the way we promote from within, and our new Region 1 vice president and Knoxville service center director are two more examples of that commitment. New Regional VP, Service Center Director Have Strong Ties Longtime Knoxville service center director BRYAN SNYDER has been promoted to regional vice president for our Tennessee teams, taking over for JIM ELLIOTT , who is retiring at the end of June. And 33-year associate JEFF PENLEY , who most recently served as a transportation specialist, is moving into Bryan’s former role. Bryan came to Averitt in 1985 as a transportation specialist in Chattanooga. After becoming our Chattanooga service center director in 1987, he moved to Knoxville for the same role in 1988. Bryan is proud to be part of a culture that builds for the future from within. “When we promote someone from within, we know what we’re getting,” Bryan says. “We know that associate understands our

At top, BRYAN SNYDER (right) talks with Knoxville dock associate ALEX BETHUNE (left). Bryan was recently promoted from Knoxville service center director to Region 1 vice president of operations. Above, JEFF PENLEY (right) presents city driver EVERETT BOMAR (left) with his 30-year service award. Jeff was recently promoted from Knoxville transportation specialist to service center director.

COMMUNITY CHALLENGE matters

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ROLLIN’ ON THE RIVER

Meridian Associate Uses Red Thinkin’ Rewards For Kayak

“My 10-year-old son is my youngest of four children, and he loves fishing,” Deiter says. “Also, my wife and I floated a creek several years ago and loved it. So my youngest son has been wanting a kayak so he and I can float it. We ordered the two-seat kayak off the Red Thinkin’ Rewards website, and it’s going to be good.” Deiter has earned the majority of his points through his 25-year service and safety awards. He’s also been able to use his Red Thinkin’ Rewards points on several more outdoor items, including a recent purchase of a basketball goal. “It’s a benefit, and we really enjoy it,” Deiter says. “In years past, we’ve bought rifle scopes, hunting knives, weed eaters – anything for the outdoors is what we’re looking for. It’s a savings for us. It's a free gift from Averitt, basically.” Meridian city driver DEITER GIBSON DEITER GIBSON and his family love the outdoors. And because of our Red Thinkin’ Rewards program, he’s recently been able to cash in on several items, including a two-seat kayak.

Meridian city driver DEITER GIBSON (right), pictured with 10-year-old son Owen (left), shows off the two-seat kayak he recently purchased using Red Thinkin’ Rewards points.

Congratulations, Deiter, on cashing in your Red Thinkin’ Rewards points for some outstanding gifts! And thank you for your commitment to our team and your commitment to safety that helped you earn those points! To learn more about our Red Thinkin’ Rewards program and browse a catalog of items that you could earn, log on to InsideAveritt.com/Rewards . T m

UPC OM I NG GRAB-AND-GO EVENT SCHEDULE

Make plans to attend a cookout near you! View more appreciation cookouts on the Events Calendar at InsideAveritt.com .

*Please remember to follow up-to-date CDC guidance regarding illness prevention.

June 7 Memphis June 8 Nashville June 9 Knoxville

2:00p-8:00p 2:00p-8:00p 2:00p-8:00p

July 12 Jackson MS 2:00p-8:00p July 13 Meridian 11:00a-5:00p July 14 Birmingham 7:30a-11:00a

Aug. 9 Greensboro 2:00p-8:00p Aug. 10 Charlotte 2:00p-8:00p Aug. 11 Greenville 7:30a-11:00a

Shane Davidson

Dedicated Ops Leader CORPORATE

Randy McCorkle Dir. of Business Development CORPORATE RETIREES Thank you for your service to our team! David Allen Jackson MS Jerry Brown St. Louis Tony Brown Nashville Clark Carter Dallas

Phenica Cleveland Janet Holloway Timothy Johnson Tommy Lee Calvin McClain Paul Myers Janice Threet

Atlanta East Corporate Charlotte Chattanooga Memphis Chattanooga Corporate

NEW LEADERS

Brianna Fettig

Fleet Leader CORPORATE

Henry Adkins

Frontline Leader GREENSBORO

Lorenzo Jarrett

Operations Leader FULTON COUNTY D&F

Darrel Berkey Frontline Leader CHARLOTTE WAREHOUSE Lacenia Calloway Transportation Specialist HOUSTON

Tyler Knight

Frontline Leader SAVANNAH

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'SO PROUD TO TELL PEOPLE'

Ambassador Team Member Stays Connected, Shares Averitt Cares For Kids Mission

The Ambassador Team is a great way for Averitt retirees to stay connected to Averitt, and THOMAS CATRETT THOMAS CATRETT is thankful he’s able to take advantage of that opportunity and continue to make a difference.

Thomas spent a little more than six years with our team following a 27-year career in the Air Force. He started in 2014 as a Truckload driver in Montgomery before moving to shuttle in 2017 and retiring in late 2020. During that time, our culture certainly made an impression on him, especially the difference we make through Averitt Cares for Kids and our special relationship with St. Jude Children’s Research Hospital.

The Ambassador Team currently has more than 160 members who are able to take advantage of many program features, such as: • Supporting the mission of Averitt Cares for Kids • Earning referral rewards for finding People Like You • Participating in local Team Up Community Challenge events • Becoming an Averitt Mentor by continuing to work on a reduced schedule Are you nearing retirement and want to continue to make a difference? Talk with your leader about becoming an Averitt Ambassador, or visit InsideAveritt.com/ambassador to learn more. T m

THOMAS CATRETT

“I wanted to stay connected to the Averitt Cares for Kids program because it leverages my donation with matching money,” Thomas explains. “I have been so proud to tell people what Averitt and its associates do for kids at St. Jude. I’m thankful that I’m able to stay connected to the wonderful team at Averitt.”

AMBASSADOR TEAM CAPTAIN

For 40 years, PHIL PIERCE made an incredible impact on our team, including serving as our longtime executive vice president of sales and marketing. Phil Pierce Continues To Make A Difference After retiring at the end of 2021, Phil is continuing to make his mark with our Ambassador Team, a group of retired associates who stay connected by contributing to Averitt Cares for Kids, referring People Like You, participating in Team Up Community Challenge events, or serving as an Averitt Mentor. Phil recently sat down with our team for a video about the different aspects of being an Averitt Ambassador and how to join. To see the video, visit InsideAveritt.com/ambassador . T m

TEAMING UP TO FEED THE HUNGRY

Our Dallas team recently participated in a Team Up Community Challenge at the Tarrant County Food Bank. Thanks to them and a cast of volunteers, the group assembled 8,943 meals for the North Texas area!

COMMUNITY CHALLENGE matters

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SERVICE AWARDS

Below are the five-year milestones of associates WHO HAVE SERVED 20 YEARS OR MORE with our team. To view all available photos of our latest service awards, visit InsideAveritt.com.

Jacksonville associate TONY ADAMS (right, 25 years) with service center director Tommy Webb (left)

Orlando associate CHARLES YOUNG (left, 25 years) with service center director Robert Bruns (right)

Corporate associate MICHELLE HARGIS (30 years)

Region 3 vice president DAVID MCGONAGILL (right, 25 years) with Region 3 vice president of sales Michael Grisetti (left)

When we go above and beyond to provide excellent service, that demonstrates The Power of One to our teammates, our customers, and our industry. These associates went the extra mile to represent Averitt with pride – and our customers said it showed! COMING THROUGH ON OUR COMMITMENT TO SERVICE

THE POWER OF ONE

CYNTHIA HARTFIELD – Beaumont "Cynthia has made several deliveries for us. She is always extremely friendly, on time and communicates well with us. She is a breath of fresh air!" Heath, Lake Charles Regional Airport – Lake Charles, LA.

JOE FOUTY – Atlanta West "I wanted to thank Joe for delivering our freight. Other carriers have had some issues delivering in our yard, but Joe delivered with no problem." Lori, FCA Packaging – Griffin, GA. GENEKA ANCRUM – Savannah "Geneka is awesome and so friendly. She cares about our business and does what she can to make our shipments arrive on time. I love doing business with Averitt. Geneka and Averitt make deliveries smooth and easy!" Deb, Mason Inc. – Savannah, GA

CLARK HUGULEY – Birmingham "Clark is our regular driver and he is our favorite. He is always very helpful, polite and hardworking. He always goes the extra mile to help." Linda, The Rooted Branch – Jasper, AL.

DAVID LOLLIS – OPELIKA "David has been making deliveries to us for the past two years and is always friendly, happy and helpful! He is flexible with our schedule, and it is a pleasure to have him make our deliveries. He is always so great!" Sarah, lifeStyled Three Sixty Inspired Interiors – Auburn, AL

TERRY KINGERY – Cracker Barrel "I want to compliment our driver, Terry. He has been here before and has always been amazing! He doesn’t overwhelm us as he is bringing in the product. We are on the every-other-week truck, so it is always a huge delivery. He has even helped open a box or two!" Manager, Cracker Barrel Old Country Store manager – Amarillo, TX.

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What ’ s trailing your trailer?

Don’t assume you’re clear. Don’t back up in traffic unless absolutely necessary for safety.

Watch our video at InsideAveritt.com/backing

COMMUNITY CHALLENGE matters

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